I have had the unfortunate luck of needing a mechanic TWICE in the past month. Two different…read morevehicles and both rather requiring odd troubleshooting. First was car with new auto start installed. It shorted out and left me stranded on road. Towed it to D's with my hands in the air. He got it in the shop same day, tracked down the problem and had it running ASAP... Under an Hundred Bucks! Second vehicle was my pickup, had dash lights blaring, serious rough idle and no accelerator pedal control. I did my trouble shooting and after throwing my money at a new throttle body and new accelerator pedal assembly... with NO luck, I took it to D's. Next day he had it running! Found a short in wiring harness!My shop bill... $190 bucks. I can only imagine what the Big Box mechanic stores would have charged me!! D's is My Kind of Shop!!

Deon has always done an excellent job maintaining our vehicles. Very trustworthy and fair.read more

I depend on these guys to keep my car in great shop for some of the long trips I take. They are…read morevery professional, easy to communicate with, friendly and do a GREAT JOB.

I had a flat tire that needed to be repaired, called two hours before closing and they got me in…read moreright away. The tire was fixed in ~1 hour and they even filled up my other tires for me. The service was extremely reasonably priced and every staff member I interacted with was very friendly. Fantastic experience and would definitely come back again.

I felt compelled to write a review based on the recent poor review Rochester Toyota received. I…read morebelieve that person's experience, but wanted to make sure the dealership was recognized for the excellent customer service we have received there over the past 14 months since purchasing an SUV from them. Every interaction we've had with an employee from Rochester Toyota has been wonderful. We walk away impressed each time. From purchasing the vehicle from Troy (great salesman!) to each time I've taken the car in for routine maintenance (having put ~40,000 miles on it in the past year - this has been quite often!), I have nothing but positive things to say. Their customer service is exceptional. My husband and I have repeatedly discussed how we received an extremely fair trade in for our car when purchasing the new vehicle. The process was transparent and easy. I did not feel cheated or scammed in any way, as some may with other dealerships. Troy has followed up with us multiple times to check on how things are going with our Toyota, which is appreciated and infrequent enough that it's not annoying. When I had some minor damage to my car after an unfortunate run in with a rock (to my windshield), Toyota went above and beyond to make sure I was taken care of. They have truly transformed us into customers for life as long as we're in the Rochester area!

They keep calling you after you leave saying we were just seeing if you still want to buy.read more

Very good experience buying a lower end truck (5k)…read more Working with Steve Miller was a breeze. I will be looking there next time I need a vehicle. Their return policy makes it less stressful as you get a few days to drive your vehicle.

I had great experience purchasing an SUV from this dealership for my daughter's 1st car. They went…read morethe extra mile by providing exceptional customer service throughout the process. What impressed me the most how Dave, Steve & the dealership helped us after the sale with an issue. Overall, I couldn't be happier with the service we received from this dealership. They truly went above and beyond to make sure that we had a great car buying experience. If you're looking for a reliable and trustworthy dealership to purchase a vehicle from, I highly recommend this one. Five stars!

had the guys replace alternator did a great job fair price had it done very quickly very happy with…read moretheir work and they deliver the vehicle to me

Quality shop with Great customer service. Love seeing a family owned business that takes care of…read morecustomers.

Very disappointing experience. On August 27 at 7 pm, I signed a purchase agreement for a 2023 Ford…read moreEscape. Since my bank was already closed at that time, the finance manager assured me that I could bring the check the following day. The next day, August 28, I went to my bank, obtained the check, and returned at 2 pm to complete the purchase. To my surprise, the dealership had already sold the vehicle without notifying me. Selling a car under these circumstances shows a lack of professionalism and respect for customers. I will not be doing business with this dealership again, and I strongly advise others to be cautious.

An absolutely wonderful buying experience from the Rochester Ford crew…read more Aaron Salveson has been great to work with. Mike Jasik (finance) made what is usually the most painful part go very smoothly. Also, thanks to Mike Harris and Tony. I wouldn't consider going anywhere else ever again.

I had a great experience with car salesman TJ. He was professional, energetic, and a fun attitude…read more He made the process smooth, answered all my questions. Everyone at Mosaic Chev was very kind and I highly recommend this place.

Stop scamming people, they do minimum on repair. They do not fix recurring issues after paying…read morethousands of dollars for that same issue and magically other issues happened? They just want you to trade in your car so they can sell you a new car. I've had 2 other family members go to them and same issues. They do not care.

Had my muffler replaced on my Ford Escape. Brian was kind, thorough, and efficient throughout the…read moreentire process. Very straightforward overall. Great customer service and value for your money. I'd recommend The Muffler Center for your car needs.

Long overdue 5-star review! Brian and Dennis have helped myself, family, and friends for well over…read morea decade! They are the best in town and have the fastest turnaround time for high quality work. At this point, their fixes have outlasted many vehicles with my last remaining vehicle that had a full cat-back exhaust with muffler custom made going on 9 years and counting! Always a pleasure to work with them and they are willing to make things as right as possible with their expertise. Exceptional value and great communication! Thank you and can't wait to bring in another vehicle for a new exhaust!