This company is extremely dangerous when they sell scooters, the first they sent my son out they…read moreleft two bolts out that held the engine in place. It took 3 times returning to their place which was almost an hour trip!!, Before they could fix it correctly. It works for 2 months and the scooter was just plain junk. They have done nothing.... DO NOT DO BUSINESS WITH THEM ON MOPEDS, THEY COULD KILL YOUR KIDS!!! The purchase contract was generated 08/08/2018. As for your comment about myself posting under a different name is totally inaccurate!

I saw a quote in here saying " we appreciate our customers" I am sorry but I didn't see that at…read moreall. We were trying to became a customer and was mistreated from an employee. The person called me "stupid" (because I was asking something and I was trying to understand how it works) I know that for cars and four Wheels if you live in NH, but buy in Massachusetts you don't have to pay tax, so that was my question and instead of the person answer me explaining that doesn't apply for scooters, the person was very rude, she said that the scooter was sold out and that she doesn't want to deal with people like me. The whole conversation she was being rude answering things like: you are not buying a car, are you? This is your option buy or not! Because I ask a question? I just wanted to understand how it works if the same rules apply for scooters. You usually think that a serious business will appreciate their customers as they said and treat you nice, answering your doubts. But not this place and if you think that stopped there, NO. After I posted a bad review saying what happened and how mistreated I was someone text me ON MY FACEBOOK to insult me again in Portuguese swearing at me. Very unprofessional behavior. This kind off attitude has a name "harassment"

Good afternoon . I want to tell you my experience of buying a car at this dealership. When buying…read morea car, I pointed out the car's shortcomings, to which I was given the answer that they would fix it! 1 . The bumper is set with a gap on one side, which indicates that it was most likely replaced. On the way home, my tire pressure light came on and the fog light fell out (this is the best after sales preparation, maestro bravo. I reported this to Ross, I was given an answer that they would do it the next time I come. I came one more time a week later, you won't believe it, but they didn't reset the sensor error, the interior light bulbs (8134030110) (this is the original Ross number, if you need it!!) of course didn't come! They tried to fix my fog light, but alas, again failure, the fog light did not fixed and loose. Why is the tire sensor on? Ross's answer - we will do it next time along with the interior lamps (8134030110) (this is the original Ross number, if necessary). As a result of my trip, I received 2 M6 screws to secure the fender liner, and that's all .definitely worth the wait for a week) in the end!!! after 2 weeks Ross simply does not answer or pick up the phone! draw your own conclusion. Unfortunately, nothing was done that was promised in 3 weeks

what a joke. I bought a car from this place in may. When I went to change the oil I couldn't get…read morethe drain plug off. No one could. I needed a pneumatic chisel to cut a groove into the metal, then use that with the chisel to back it out. The crush washer was completely flattened. Its like they used an impact wrench to put the plug on. around the same time my brakes starting squeaking loudly and only got worse. I brought it to a mechanic who then showed me that the pads installed by CSauto were the wrong size. The pads could have broke free causing me to get into an accident. The service this place does on their cars is ridiculous. They have no idea what they're doing and I'd be worried about every car on their lot. Like I said, this place is a joke.

I have been a customer of this dealership for over 20 years, and my experiences have almost always…read morebeen positive, which is why I was disappointed by my recent visit. I purchased my vehicle from the dealership about six months ago. At the time of purchase, I was told that the gas door cap had been repaired by gluing it back onto the fuel door. Unfortunately, that repair was not done properly, and the cap fell off while I was pumping gas. When I brought my car in for an oil change, I explained the situation to the service advisor. I don't know his name, but his attitude was disappointing. He immediately asked how many miles were on the car. I explained that I had purchased it from this dealership only six months ago, and I didn't feel the mileage was relevant since the problem was with a repair that had supposedly been completed before I bought the vehicle. I also mentioned that I had purchased the extended warranty, but he told me it wasn't covered. That wasn't really the point. The issue existed when I purchased the car. Instead of listening and trying to help, he was argumentative and made the interaction uncomfortable. I told him I would rather speak with Carlos, who has always taken great care of me. I can't say enough good things about Carlos. Over the many years I have been coming to this dealership, he has always been professional, respectful, knowledgeable, and genuinely cares about his customers. He is one of the main reasons I continue to return. I also want to recognize Paul Santiago, the Sales Manager. During my visit, I was told my vehicle needed both the engine air filter and cabin air filter replaced. I was frustrated because I had only owned the car for six months. I spoke with Paul, and he immediately listened to my concerns. He understood why I was disappointed and, without hesitation, had both filters replaced at no cost. That level of customer service meant a lot to me. Paul was professional, courteous, and truly showed that he cares about his customers and the dealership's reputation. Employees like Paul and Carlos are the reason I have remained a loyal customer for over two decades. The gas door still needs to be replaced. I was told that a new gas door has been ordered, so I am hoping to receive a call soon to schedule that repair. I appreciate that this is being addressed and look forward to having it completed. While I hope the dealership addresses the customer service I received from the service advisor, I sincerely appreciate the outstanding service provided by Carlos and Paul. They turned a frustrating experience into a much more positive one, and they deserve to be recognized.

I posted a pretty harsh review of the dealer service department last week, and I want to amend it…read more While it is true that I was really unhappy with my dealings regarding warranty work last year, there have been changes at the dealership that have turned things around. Within a day or two of posting my review, I received a text and email from General Manager Christian Kassis and a follow-up phone call this past Saturday. My criticism and complaint stemmed from having to pay over $500 for work that was covered by my Ford PremiumCARE extended warranty because the then manager of the Service Centered failed to follow-up on the warranty claim. This all happened last year, and I had finally gotten around to posting a review. As mentioned, I spoke with Christian this past Saturday, and today being Monday, he has resolved the issue and issued me a reimbursement check. I've gone from incredibly disappointed to incredibly impressed. It is clear to me now that the issue arose from poor execution by the previous Service Manager. That person is no longer with the dealership. So, I've gone from a 1-star to 5-star rating and will be resuming my relationship with the dealership for service and possible future purchase. My thanks to Christian for addressing this issue in such a rapid manner. It almost renews my faith in human nature

Please stay away from this place. They do not honor the warranty they sell and are extremely rude…read moreafter they get your cash. There are much better dealers in teh area

This place sold me a lemon. Do NOT BUY YOUR CAR HERE!!!! First week after I bought my Sonata I was…read morealready running into problems. I took the car back to this dealership and the man who had been helping me, Jimmy. They fixed my car in under 24 hours, which the mechanics who "work there" just put a temporary "bandaid" over the problem. I now had to take my car to MY mechanic and another third party to get honest answers who told me that Advances Auto Sales had lied to us about the Sonata's history and any potential problems with it. They risk lives in the process. Do not recommend this dealership to ANYONE who wants a reliable vehicle at a fair price.

Do not buy any vehicle here. I drive a tow truck and any time I bring them a customers vehicle that…read moreis under a 30 day warranty, they tell me I don't have permission to bring cars to them and I need to send it back to the customers house. I've never experienced that kind of horrid treatment before and I think they need to do better business before they sell cars.

I advise no one to purchase a vehicle from this dealership not only does he falsify information to…read morethe credit company he works with now I had to report him on adding a extra 7000$ on to my loan , he also tried and fraud my odometer reading that voided my warranty which I'm working on now to fix sends my paperwork says one thing and the paperwork sent to the credit company says another ! And then he sold me a truck with a bad transmission which I called out when he first gave me the truck and didn't pay no mind to what I was saying !! So now I'm going threw all this hassle to get the warranty to help fix the transmission and there investigating the situation ! This dealer is horrible and a mess never again will I go or recommend anyone to go to this dealer again !!

I dealt with David from Ira Toyota in Tewksbury made me spend $1200 then told me the brake noise…read moreissue is a light fix. Bring it next week. It will only cost you $201 for the next repair to fix the brake fast forward to next week lie and charge me an additional $950 after he said and also the mechanic stated the reason for the noise was for the parts that costed $201 oh yeah, and by the way, this is with every service person that I go to, and I wrote Toyota. And I forgot to mention all that money paid and they still haven't fixed the brake issue. We need to fight back against big corporations and shut them down keep fighting back with the reviews.

I am getting so sick of dealing with this place. Seriously....if my interaction with the business…read moreis of any indication of what anyone can expect when coming to do business with this company.....RUN THE OTHER WAY!!!!! I am no longer speaking with Cassandra Peterson since her threat to me that she would not give me back my money until I removed my review of from here and promised that I would not seek help from the Better Business Bureau or the Attorney General. Instead, General Manager Peter Thistlewood has now stepped in and wants to "Help" I speak with him and eventually tells me that he can't refund me all my money because one of the services that I bought was sprayed onto my car and can't undo that service. I agree with him on that package and come up with an agreed settlement for a refund. However, he tells me that it's going to be in the form of 2 checks. That would total the agreed price. The conversation was back on July 29th. Yesterday I finally got the 2nd check and guess what?!?!?! NOT EVEN CLOSE to the agreed refund!!!! Well....Guess it's time to speak with the Attorney General and take those next steps. I'll keep you all posted.

I had an amazing experience, Jhamyl was great and he sold me with some great numbers!read more

Failed to honor Certified Used Car service benefits. Didn't explain properly that they didn't have…read morethe benefit in their system which differed from what we were promised after we bought from another dealership (further away, but Atamian is right down the street from us). Then turned nasty when we provided poor but respectful feedback explaining what the issue was and they would not honor the Certified Used Car service benefit (for only a $40 (list price) service!!!!). Lost us, our family and friends as potential customers. A real shame, and very short-sighted. And, folks, no need to get nasty!

3rd Time purchasing a vehicle from Jhon, and last assisted by Owen. Great service as always, no…read moreways around or trying to get u on vehicle ur not interested with. and with a guarantee approval 100%. Definetly recommend and will come back if needed.

Awesome people,honest and very friendly, I would recommend this dealership.read more

I stopped in to look at a Ford Mustang and Garen and Aram were more than accommodating. They were…read moreupfront with answers to my questions and I found the car to be everything they said.

I bought 2010 jeep Grand cherokee from Best Bargain …read more..... the Jeep was good ... excellent cond ... Garen ... is a very nice guy ... straight talk.. easy going ... has sense of humor ...he gave me a great deal I had goood luck with Jeep .. i was happy I did send lots of my friends to him ... a lot of them bought cars there and all very happy ..

After a frustrating experience with another dealership, I brought my 2026 CT5-V here for a second…read moreopinion regarding an alignment and tire balance issue. The difference in professionalism, communication, and overall service quality was immediately noticeable. Not only did the team take my concerns seriously from the start, but they also properly diagnosed the issue that another dealership had dismissed entirely. They found that all four tires were out of balance and that the front-left alignment was off, which directly explained the vehicle drifting to the left at highway speeds. Level of customer service was fantastic. The team was transparent, respectful, and efficient throughout the process. I was also pleasantly surprised that the work was completed faster than originally quoted, and they handled everything at no cost. It is refreshing to work with a service department that values both the customer's time and concerns. Based on this experience alone, I would absolutely return for future service and would confidently recommend them to other GM & Cadillac owners.

Had to have a airbag replaced on a recall notice all went very well less time than expected plus…read morethey washed the car