Juan was quick to respond to my text and was able to diagnose our issue over the phone. A lot of companies wanted to "send someone out" and charge an astronomical fee. It's nice to know there are still honest business owners out there. I really appreciate your help and will suggest you to everyone I know. read more

Pests are literally everyone's most disgusting nightmare because you feel equally grossed out and helpless against these invaders of your home. A year ago I moved into a home that unbeknownst to me until move in day had a COCKROACH INFESTATION. *screams* Cockroaches had eggs and whatnot behind the refrigerator near the motor.Cockroaches were crawling out of the dishwasher drain pipe. Cockroaches were en mass in the oven. It was truly disgusting. I was sad and angry. I felt overwhelmed. I literally just moved in with the movers carrying my belongings in. Juan with Round the Clock Pest Control came to help with this disgusting dilemma. He inspected the entire house and treated it while I was at the hotel with my dogs because you can't be home with all those chemicals. It took a couple of treatments to completely eradicate the cockroach infestation - but it was very successful. Juan took care to inspect my home throughly each visit. He also welcomed my photos of when I saw a bug so he knew where to double check and treat. From the initial assessment to the confirmation there are no more cockroaches, Juan was very patient, professional, and knowledgeable. He educated us on what he did and why while affirming the common sense tactics we do to keep the bugs gone. Cockroaches are disgusting. The problem with the city is there are so many people living in a concentrated area so roaches and rodents happen. We won't get into bed bugs or I will die from barfing. The thing is, yes - pests are disgusting. They carry disease. That is a problem you need handled immediately by professionals who want you to be pest free as soon as possible. You can fight back and reclaim your space by hiring honest pest control. Round the Clock is that for me. I trust them. I only do business with people I like that I trust. Bookmark this one. If you get any kind of pest, you can call and get the problem solved right away. Do it right the first time. Peace of mind. Cheers! read more

They helped quickly and left me with a smile! It's great having vendors that feel like neighbors. Thank you, Isaac and your quick and responsive team. Great spotting your ad on your vehicle. One day later, my problems were solved. Trustworthy. read more

Round the Clock Pest Control - Pest Control Near Me

This is the kind of company you could easily give minus stars. At first, Juan came and his service was excellent. He was later replaced by another person and he could not do the job correctly. It appeared he was not informed about where the traps were, or, for that matter, how to arrange for an inspection. He came at arbitrary times and did not schedule visits ahead of time. When he came, he did not check all the traps. When we asked to discuss this with a manager, we were told Tim would call us. Later, we got a call, but from Robert. When he asked what the problems were, we told him. In response he sniped that he already knew those complaints and pushed those aside and wanted to know what else we had. Assuming he was covering for the new person, I asked to speak to the manager, Tim. He then cried out that there was no reason to talk with Tim because he, Robert, was the President of the company! It took a second to understand that. How could someone with such poor customer skills be in charge? Instead of solving our original problem, his abusive conduct just created another. We will never use this company again (sorry, Juan!), and suggest you do likewise. Really unlikely any of the new reviews are from actual customers, at least none that dealt with the President. read more

Hello, I got review about your services which I got recently form you guys. Excellent and perfect to an extent the bugs are not here now. I would request you do me a follow up as promised. https://www.jopestkil.com/ read more

Round the Clock Pest Control - bed bugs infestation control - Pest Control Near Me

Very disappointed with this company. I hired them to get rid of rats. I paid for exclusion work to my roof and my crawl space. The problem continued month after month. They blamed my roof stated I needed it replaced. I hired a different company which stated there was no exclusion worked done in crawl space. There was an open sewer line which was the point of entry. The new company got rid of rodents in one week. They set up cameras to confirm they was no activity. I would not use this company if the issue is rats in walls or attics. read more

If you're dealing with a bed bug problem, I'm sorry, I feel your pain... but the good news is that Jonathan from Round the Clock Pest Control will help you get rid of them. If you think you have bed bugs, tell them up front so they can bring the dog to the first inspection. Here are the details: after getting bites every day for a week I called, left a message, and Jonathan got back to me within an hour. We scheduled an inspection for the next day. During the first inspection, Jonathan couldn't find any bugs, but I showed him a photo of a bug I saw and he confirmed it was a bed bug. Jonathan gave me some tips to see if that would help the problem (spray my bed and frame between the cracks with rubbing alcohol and other solutions from amazon, and put all my clothes in the dryer on high heat). Over the next week Jonathan was my BB guardian angel, answering all my crazy texts and questions about bugs and bites. After getting more bites, Jonathan came back with Hunter (aka the most adorable pup!) and he was amazing. Hunter immediately sniffed out the bed bugs and would scratch at the areas where he could smell it. Then Jonathan would give him a treat and investigate further.. we found 3! After that I scheduled for Jonathan to come back and complete the treatment. Jonathan was friendly, professional, helpful and kept me sane during the whole process. I can recommend him enough! Thank you Jonathan! read more

Round the Clock Pest Control - Pest Control Near Me

Unfortunately my experience with this company has gone downhill. The first time they came, it was great. However, the second time, the guy told me I needed additional services, and never finished the job. The problem never went away, and he never responded when I tried multiple times to schedule another visit. Customer service is awful. read more

It's been a week since my inspection, and still no call back with an estimate or service. I scheduled an inspection for some bugs that were biting me at night. Operator was courteous, and the technician, Juan, was also very courteous when he showed up. He told me we did not have bedbugs but had dust mites. He was wrong. I did some more research and found dust mites don't bite people, and we were probably getting bitten by rat mites or bird mites. Took a few samples to the San Mateo County Vector Control Department and they identified the bugs as tropical rat mites. I'm ready to do some kind of service and they won't call me back with an estimate so I can get it approved by landlord & scheduled. SLOW (or bait-and-switch?) company. So far they've taken my money and treated nothing. read more

Hickory dickory dock three mice ran up and down my clock and across my kitchen floor. I stood on my kitchen chair and hollered for "Round the Clock Pest Control" tick tock tick tock tick tock and before you could say "shazam" a pied piper named Juan appeared. He played a little tune on his pipe and all the little mice danced in little circles, in a happy hypnotic trance, followed him out of my house, down the street and into the sunset, never to be seen again! Got mice? Round the Clock took care of my pest problem. Can you tell, I am a happy customer! read more

Really late review but loved working with these people. The tech, Jonathan, was extremely informative and helped out more times than expected. He came and inspected our apartment when the building next door was doing a renovation. This caused an insane amount of mice to move to the surrounding buildings which included ours. I have NEVER had this issue in past places but this is an older SF building than My past apartments so I guess its expected. Anyways Jonathan walked around the building and unit and told us how it was all happening. He basically gave us a plan to get it to a manageable occurrence by changing some everyday household things. I am eternally grateful because *knock on wood* they are GONE! I'm back to the clean apartment I love. Thanks! read more

I had a rodent and flea problem that no matter what I tried could not get rid of them. I called Round the Clock and Isaac came to the rescue. He set traps and sprayed my home which really did the job and I didn't have another vermin issue again. I am so pleased I can entertain once again at my place now that that disgusting problem is out of the way! If anyone has any kind of pest issue they're dealing with I highly recommend Isaac from Round the Clock. He really was professional, nice, and knew exactly what to do to resolve the problem. Can't recommend them enough! read more

After weeks of dealing with mysterious bites and unsuccessful DIY pest deterrents, we knew it was time to call a professional. Through our own research, we had narrowed it down to either fleas or (oh-the-horror!) bedbugs... That's when Jonathan and Hunter came to our rescue! With no physical evidence upon visual inspection by us or Jonathan, we needed Hunter's nose to give us some definitives. My husband had traveled a lot over the past 6 months, so it was REALLY important to us that we rule out any possibility of bedbugs. It was easily worth the fee just for that peace of mind. And fortunately, Hunter's nose was able to provide that! Jonathan was extremely easy to work with. He was kind, knowledgable, professional, and very patient with all of my questions. After we narrowed the issue down to fleas and/or mites, he gave us some easy options for next steps. It did take about 36 hours to get the initial appointment on the books due to dog availability, but it was well worth the wait. Hunter was freshly back from his annual recertification, so he was eager(!) to work and show-off his updated skills. I highly recommend Jonathan at RtC and his faithful colleague Hunter. RtC's talented K-9 detection unit provided us with the information we needed to focus our efforts on eradicating the correct pest. *P.S. And it was extra special to know that all of the dogs in the unit are rescues :) read more

Johnathan was super helpful in dealing with a nasty mouse infestation, as well as in cleaning up the consequences. If problems recur, we'll definitely be working with Round The Clock again! read more

We've been incredibly pleased with Round the Clock. We had been finding some bites on our family and weren't positive what they were from. We'd never had bedbugs before and were not seeing any live or dead bugs themselves. We had another pest control company come to our apartment with a bedbug-sniffing dog. They were friendly but found nothing. The bites continued. Then Jonathan from Round the Clock brought Hunter in to sniff around. The inspection was incredibly thorough. Even though Jonathan himself didn't see any bugs, either, Hunter detected bedbugs in two hard-to-reach, specific locations. After Round the Clock heat-treated our place, Hunter came back and found no bugs. We haven't seen any bites since, either. Even more important that the peace of mind they gave us was Jonathan's patience and communication. He answered all of our (many) questions throughout the process, whether in person or by text, with patience and professionalism, and put our minds at ease by explaining everything to our satisfaction. He and Juan, the technicians we dealt with, could not have been better. (Also, you cannot find a cuter bedbug stalker than Hunter.) read more

Stay away from this company. They schedule their treatments without performing initial inspection to find out where and what to treat. It means they are ready to do it , but they are not aware of what and where will they treat. Called over 7 companies yesterday and not even one company agreed to perform treatment without initial inspection. The Pest Control Act requires that all Pest control companies in California use standardized inspection report form. The inspection report must detail every part of the house checked for signs of infestation. The report must also state which areas have been inspected and which areas have not been inspected because of inaccessibility. Do not trust this company. read more

Update: In July 2020 I had a rodent problem and having had past positive experience with this company I reached out to them. Kenny is no longer with this company. I was told that local manager will return my call. After a few calls the answering service lady told me that she kept leaving messages for the local rep to get in touch with me. The company rep never called me back. Eventually I just gave up on trying to reach them. read more

Had a rat dying on my front porch and Kenny from Round the Clock took care of it within minutes. Very quick response after I called. And took care of the rodent within minutes. Highly highly recommend. Other pest control places I called wouldn't even deal with this sort of issue. Very professional and great customer service. Would definitely use again for all pest control needs. read more

Asked them twice at my work when they came through to call, giving them my card with my cell phone and they didn't. My husband called twice with no call back!? Even if they don't do our area what kind of "customer satisfaction" is this?? read more

Professional, thorough, compassionate. Something had taken up residence in our dining room wall. After one other service came out and did an evaluation that "didn't feel right" to us, we called several others--many never returned our calls. Round the Clock impressed us from the beginning. Sam quickly identified it was a mama raccoon and her pups. How many, we couldn't be sure. But Sam made his recommendations and we set the trap Monday afternoon. He checked in with us daily, picked up the mama on Tuesday, then today (Thursday) returned to retrieve -- by hand! -- four small pups. He then repaired and secured wire over the two entry points, and we're done. Throughout, we have felt we were in the care of an experienced professional. He explained every step to us, clarified our options, and taught us a few things about protecting our home. I was also impressed to learn about his efforts to reunite the raccoon family in a safe wilderness location. Sam does good work, he goes the extra mile to provide service, and I highly recommend. read more

Extremely professional, competent ... and Yes, honest! I'm a very experienced handyman/homeowner in the Midwest with a 90+ yr old mom in San Francisco. John, the Round the Clock Field Rep, went through every clue he had found, where he found it, why he was recommending X protocol to eliminate the rodents. Spoke several times on the phone. He sent me photographs of everything prior to calling. Prices reasonable in relationship to the prices all Bay Area exterminators are charging (high). Coming back, at no charge, to check traps and bait boxes in one weeks time. Would definitely recommend them to others. read more

I contacted several pest company and after talking with Kenny, I was more confident that I would prefer him or the company to do our house pest spray. Kenny was very flexible and his demeanor was very polite and pleasant. We were very pleased. 2 weeks passed by and I still see our pests coming inside the house. I contacted Kenny and he immediately told me that he can come by to take a look at it. He told me he can try to come on the 30th. However, he didn't show or call me to let me know if he can come. 4 days later he contacted me and explained why he wasn't able to come on the 30th and how his schedule was slammed booked due to labor day weekend. But after that I did not heard back from him. I hope that the company is not over packing his schedule to the point that he can't maintain customer service. We picked him because we were impressed with how pleasant he was during our initial contact and first meeting. So im confused as to what happened. read more

We where having BB issues at the appartment complex I work for. I called RTC left a message. Kenny responded in a timely and professional manner. Kenny is definitely the guy you want to deal with, very pleasant to speak too and do buisness with. On the other hand, the Heating crew Jessie and Jose are the best. They were in charge of treating the Units for BB. I really have to say that these guys take pride in what they do. They are professionals and very knowledgeable. Last but not least it's nice to see two guys like Jessie and Jose working hard and doing there job with a smile and a positive attitude. Thanks guys! read more

This place would be deff my first choice! I had Sam come out to check for bed bugs and sure enough he found em. Even the hard to see ones! I was confident that everything he told me was on point and he knew very much about his profession, someone had came the day before from a diff company and did the worst inspection said there were no obvious signs and left! I had seen the bed bugs prior myself so I called this place and they were very thorough! I'm not financially in a position to pay outta pocket for my whole house to get bombed but I'm hoping they can do just my room and we can maybe seal up all the cracks so it's contained! read more

EDIT: I had previously posted a 2 star review with my initially negative experience. After posting this, I received a call from the owner of this company who then proceeded to send out his main manager to handle my flea problem. The attention to detail and the customer experience I received after my initial experience has completely changed my opinion about this company. I am also happy to report a flea free apartment. If I ever have future issues, I will definitely be contacting them again. Thanks round the clock! read more

I own an apartment complex I found out that I had a bee hive from honey bees. So I called Round The Clock Pest Control. I did not know what to expect, Efrein came out he was on time. He was very professional, knowledgable, cleaned up afterwards ,and was friendly. They took care of the problem, kept me up to date at all times. They also replaced and updated my rat baits without me asking or mentioning it. I don't normally right reviews but I had to, due to the level of service that I was provided. This type of service is a rarity, I strongly recommend Round The Clock Pest Control. read more

Kenny was great to work with. First of all, he was was so positive we had to get a quote from him. He came out to the property and made a pretty quick determination that there were no rodents. That came as a huge shock to us. One of his competitors, Clean and Green Solutions, had just visited our house and told us we had a huge problem. Clean and Green Solutions also gave us a proposal for several thousand dollars. Kenny from Round the Clock told us there were no rats or mice, said our basement was spotless, and there were absolutely no signs of rodents. It's nice to get a second opinion, combined with a lot of facts, that saves you thousands and avoids unnecessary work. Thanks Kenny. 5 stars for Round the Clock all day! read more

Fantastic inspector, couldn't see the bed bugs because they are still too small. Brought in a dog which guaranteed they are present. Having them fumigate Tuesday and use a product that won't harm my indoor plants. I truly recommend their services if your ITCHING for some help. read more

We had a bed bug scare when my daughter came home from traveling and found out one of the apartments she rented was infested with bed bugs. Round the Clock does our outdoor pest control and has been very professional and reliable so I called them after researching how effective dogs are at finding bed bugs. Juan brought out Hunter, a trained Beagle is highly trained to detect bed bugs. Juan first explained how it would work and introduced us to Hunter. They inspected the entire home thoroughly and thankfully found nothing. Hunter was very focused and Juan handled him well. Bonus, Hunter is also a super cute dog! I highly recommend Round the Clock! read more

Sam was professional, responsive, informative and effective. The day we discovered our unwanted visitor I called 8 businesses and Sam was the only one to respond that day with information and a plan. We were able to book an inspection quickly, Sam answered all of our questions on the phone and in person and we successfully rid our house of the visitor and applied preventative measures to ensure it won't happen again. It was a pleasure working with Sam during an unpleasant experience. I highly recommend him and RCPC. read more

We reached out to to the team when we had a swarm of flying termites attack our place. Sam got back to us within minutes despite it being 6am and he was incredibly helpful. After about 5 minutes on the phone we realized there was nothing Pest Control could help with, but Sam stayed on the phone and continued explaining things to us. He was knowledgeable and kind even knowing that we weren't paying customers. I will be calling them again! read more

Knowledgable, trustworthy, friendly, and helpful. I had a very positive experience and would recommend round the clock to anyone going through the horrible experience of waking up with unexplained bites. read more

Great service. Fast, friendly, and very informative. Sam and his dog "baby" came out to check for bed bugs, luckily, I did not end up having bed bugs, but I did have carpet beetles. He advised what treatment could be done, but did not push that I had to buy the treatment and told me some DIY treatments as an alternative. The most valuable part of the service was the knowledge shared. read more

Sam was fabulous. He took a lot of time, was very thorough with the inspection and made very clear and extremely knowledgable recommendations. His thoroughness, friendliness and clarity was very reassuring when we were dealing with a scary rat invasion. I look forward to continuing to work with him and feel that my house is in great hands (Kenny is great, too). Can't recommend Sam and Round the Clock enough. read more

After calling several pest control companies, Round the Clock was the only company who not only returned my call, but sent someone out the same day. The cost was also very reasonable. Kevin, the tech who came out, was awesome! He was very responsive, thorough, and very friendly. My dogs liked him too, which is always a good sign! read more

Sam is FANTASTIC! He was extremely patient getting rid of a squirrel infestation in my wall. Sam is a gem. Thank you so much for incredible customer service and no longer hearing the scratching in my walls!! I would recommend him to everyone needing an honest reliable pest control service! read more

Jonathan was fast, friendly, and detail oriented. I contacted Round the Clock for help with keeping the local raccoon population OUTSIDE our house, and Jonathan got back to me in short order. I was impressed by his professionalism, and knowledge, and his willingness to go the extra mile for a customer. I'd certainly use Round the Clock again, but thanks to Jonathan, I don't think that I'll need to. read more

Excellent customer service, detail reporting and very responsive. Will be recommending to my network for sure.

I can't say enough about Sam and Kenny. They were super professional and throughly explained the entire process from beginning to end regarding my Carpenter Bee issue . I HIGHLY recommend them. read more