My husband and I ordered here a few times for pick up or delivery. They tend to be rude when it comes to asking for substitutions on any special and they are picky with coupons you have. Pizza is usual Round Table quality, can't complain about the pizza. This is mainly about our recent experience while eating in the restaurant. We ordered our pizza and the girl said "20 minutes". We sat down got a salad and waited. Right around 20 minutes later a guy walks out with what appears to be our pizza to another table. I then go up to ask about our pizza and they said they were busy it will be another 10 minutes. It was obvious they gave our pizza away. 10 minutes came and went, I went up again and is told them about the other table getting our pizza. They gave me another crap story and said 10minutes....uh that's about 20 minutes behind just enough to make us our pizza. 40 minutes after we ordered the girl calls our number and our pizza is in a box! They had no idea we were eating there. I complained and we took our pizza home. They are refunding our bill. Not going back... read more

Ok. Here it is a month later. Our FREE pizza the owner was kind enough to offer, to prove me wrong, that his staff could indeed take care of their customers. Well, mission FAILED! Ordered wings to see if they would get their stuff together. He (the owner) praised me on my first review, and how he was going to implement it in the training. He thinks the workers should provide the sauce for the wings, as it asks when you place the order online. Well, they did exactly the same thing again, tonight. The dude was nice, but my mouth dropped. I actually had to laugh, I told him, umm, you KNOW WHY WE ARE GETTING TIS FREE IN THE FIRST PLACE RIGHT? No, he said, but clearly his 3rd day on the job, he said "we do not have that sauce here, YOU HAVE TO GET IT YOURSELF!". Makes me know that this IS THE WAY THEY ARE TOLD TO DO IT. You sir-owner have changed nothing. Not a thing, clearly they are trained this way. BTW-it is FREEZING IN YOUR RESTAUARANT I refuse to pay what they charge, if I have to get shit myself and freeze while we sit and wait over the 25 minutes for the pizza we were told would be ready by. I gave you another chance. Thanks for the free pizza, in hopes to keep my business. If it wasn't such a pathetic thing that just happened, I would not feel sorry for you. I do. Your employees KNEW WHO WE WERE! The manager came out to override the pizza cost. He KNEW, exactly what happened before...and yet STILL DID NOTHING TO PREVENT THE EXACT SAME THING FROM HAPPENEING AGAIN! The same girl was there and was smart enough to avoid any eye contact w/me and ignored us entirely. Rather than DOING WHAT THEY NEGELCTED TO DO IN THE FIRST PLACE. The manager on duty was called out by my husband and he came out and even said, I know, I know this is why you got it int the first place, can I give you a 2 liter? My hubby said, yes, but your boss is still going to hear about this! He should know better, and made sure the order was COMPLETE AND NOT TO DO THE SAME THING! It is really sad, but how can you get mad at stupid? Oh, I know. Never come back again! Good luck to you and the idiots that work for you. read more

It is so irritating when they say 15-20mins wait and you will end up waiting for more than 30mins even without too many people? And when you ask how many more mins to wait, they will still tell you 20mins??? As if you don't have enough patience to wait some more. Well, last visit to this pizza place... read more

I've never felt so compelled to write a review, but my experience the other day was something else... the pizza is great, don't get me wrong. This review is more about the people...or a specific person...that works there. I've worked in a pizza restaurant before as a manager and I know that Friday nights can be stressful, but the assistant manager who was treating her employee like crap in front of customers was just disgusting. I fully agree that being punctual is important, but to verbally scold someone in the restaurant is just not something you should do. Sorry dear, but you made yourself look like a terrible person (which you probably are if you can treat your employees that poorly. ) Takes one crap of a manager to ruin a business. The owners should really look into the issue. :) Again, the three stars is all for the pizza and the employee that took it like a champ. read more

I'm so done with this location. The kids that work here don't know what's going on and have zero customer service skills. They have a sign at the counter that says to sign up for text coupons, but yet when you try to use them they never want to honor them. They want to pick and choose which coupons they want to accept. I'll be taking my business else where. I'm pretty sure a lot of others have gone else where, as the place was empty at 6:00 on a Saturday night. read more

The other reviewers on here are terribly whiny and picky. This location is the best of the three in Tracy, and my wife and I drive from the north side of Tracy to this one because of their general service and quality standards. We normally come for the lunch buffets, and they always have enough pizza (which seems to be a problem at the other locations). They also "rotate" product in the salad bar, which lazy employees tend to overlook elsewhere. I think at times they get lax about cleanliness, but I know they have an expensive lease because of their location and probably can't afford to hire another employee to add the extra detailed cleanliness. I completely understand. The food quality, however, has never diminished. I'll keep coming back here. read more

The young lady at the front has her ears painted on.. she canceled my order after she said I was acting dismissive. She wouldn't place my order after. read more

Horrible pace.. ordered a half and half pizza at 6 pm arrived 30 mins later pizza not ready. Finally 25 mins later pizza ready checked it ...no basil which i ordered.. took it back they threw less than a teaspoon of basil on to the wrong side... VERY FRUSTRATED! I will never go to this RTP ever again... please read the reviews of this place very bad business read more

I would give this place a 0 stars. This place is an embarrassment. Customer service is HORRIBLE the owner and Management are a serious joke. You never know if you will get what you ordered and if they mess up your order you better believe you won't get a discount what's a $10 disc for $80 order?? Ridiculous & SAD read more

This place is awesome!!!!!! Roundtable has not wavered in style and flavor. Well worth the money I pay for my chicken garlic. Mmmm so good!!!! And staff is cool all the time too. read more

Ordered in advance for 5:30 dine in, got there at 5:20 and paid. Ordered salad and pitcher of beer and was given our table market and asked to take a seat and it would all come out together. Pizza came out at 5:30 but after 25 minutes and three trips to the front counter a manager finally came out of the back room to pour the pitcher. Two big groups booked here in advance and a lack of staffing, I guess the other reviews were right in the money about this place. I suggest if you must have round table make the drive to discovery bay they actually care that you are there. read more

Love round table pizza. But this stores delivery service is beyond horrible. Can't ever get a pizza delivered in less than 2 hours. Ever on any day or time. When I'm literally around the corner. No apologies for the horrible service just attitudes. Pizza Hut from halfway across town delivers faster. Food is good but service is terribly lacking, and is just getting worse. read more

BEWARE YOU WILL NEVER RECEIVE YOUR ORDER...I've been going to this Roundtable location since we moved here and for the first two they were fine... the last year this location has gone down hill BAD.... I stop going for a few months because I had a very bad experience I had them deliver the pizza..they said it would be an hour ... an hour came and gone so I call and they said it would be an 20min ...ok ... it gets here and I go to open it and low behold it was the wrong pizza wasn't what I order...call them to let them know and it was are you sure that's not what you order... for real I know what I ordered I ordered the same thing ever time ... they even have it on record... so I had to wait another 40 min ...so now today I do an online order .. paid for it .. got an email confirmation with time it should be delivered... again time promise came and gone and no pizza... so I call and ask what's going on... was told that they never received my order and I then told them want are you talking about you took the money from my account and it paid in full.. a manager get on the phone and said they been having problems with there online orders for the last 3-4 days .. so why are you taking orders online if your aware that your have issues???? She then said we can take your order and get to you in 40min ... WHAT ... it's already been an way over an 1 1/2 ... and now you want me to wait another hour for a pizza come on... so I ask for a refund they said it will be 3-5 Business days... Wtf .. so ask for the owner because round table Pizza's are now franchised out... too bad some owners are dragging the roundtable name into the dirt and they're not known for their quality pizza anymore... the owner gets on the phone and starts talk about Technology these days.. I then tell him you guys are well aware that your online system is picking and choosing orders that it wants to send to you guys why are you guys taking orders online if it's doing that you may have other customer sitting at home thinking they're going to get their pizzas and they have no idea that you guys do not receive it...that's wrong on his part... he they starts talk about the online service and he just pay for it ...what does that have to do with me and I don't care that's something he need to take up with them .. I pay him and his company for something I expect to get it ... so of course I get nothing and have to wait for 5days for a Refund.. ALL I CAN SAY IS THE Employees and owners are running the roundtable name into the ground...and they don't care about there customers... I will never go here again..EVER read more

Be prepared for an 1 hour and a half wait for pizza. Called the store and unapologetic, why does round table give delivery times if they're going to bring it super late? Don't waste your time or money here. Go to the one on Naglee, we've been there twice and each time has been great. This one is a waste of space. read more

The pizza is good. THE SERVICE IS TERRIBLE!!!! ordered an extra large specialty pizza and sat down and noticed we were to get free breadsticks. Went back to counter and they said ya you can get those. We ordered and paid for 6 more so we had enough for our whole group....only 1 order came out so as we left we asked for our money back for the ones we paid for. They didn't give us a receipt for the breadsticks so when we asked for money back...the dumb girl proceeded to tell us that the ones we paid for we got....so we weren't going to get the free ones!!!! WAIT....WHAT???? after some yelling at the girl....she decided she'd give us our money back. Couldn't add pepperocinis to a pizza but they are sitting right there in the salad bar.... I don't like soda so wanted the punch....it was so diluted and they had nothing to replace it with. Just a joke!!!! They need to have someone managing the people that work there. HORRIBLE CUSTOMER SERVICE read more

I ordered a BBQ Chicken Pizza and they delivered a burned pizza with no chicken, when I called to complain, they offered to remake and send the correct pizza. When delivery arrived they wanted the old pizza, after railing the manager on the phone, I gave them back their pizza and will NEVER order Round Table again. BTW, this is the third time they got the order wrong, so in short, horrible pizza and horrible customer service! read more

If there was a negative thumbs down I would give it this rating!! However, since the only negative experience I EVER received was from the manager P#@$$, it wouldn't be fair to blame the others for his horrible repertoire. They screwed up my delivery and when I called back to say the extra cheese that I paid for was not on the pizza and that it was burnt black in some parts was too crunchy, he said that they did not have the capabilities to put cheese on top of my pizza and bake it. He was rude, short coming and told me that I can come pick up my pizza they delivered with their error in 10 minutes, if I wanted them to redeliver I would have to wait 2 hours. If I wanted to drive there I wouldn't have paid extra for delivery! He then refused to give me any contact information to give my horrific experience to His boss and then claimed he was the top owner of all Round Tables. I called the other Round Table and spoke with Ozzy Mgr there and he not only offered me a kind solution to my problem, but he offered to drive the remade pizza to my home Personally!!! I'm not even in their delivery area. Now that is a MGR!!! I felt bad to take him away on a busy Friday night considering it wasn't even his fault to begin with. Kudos to the Round Table Mgr Ozzy. As for the other kind employees at the Tracy Blvd store, thank you all and this has no reflection on you. However I hope that I or anyone else NEVER has to deal with their MGR. He certainly didn't manage Anything tonight but a disrespectful attitude!! Even the delivery guy was apologetic and awesome, maybe He should be the manager and the other just let go. Judging by the other reviews and the same manager mentioned, he's obviously not doing a good job!! read more

Graduation night I order pizza using online order create your own half combo the other half pepperoni. 52 min later After Martin Perez Lopez calls me and says we are short a driver but he should be at my house soon. 10 minutes more and he drops off a medium cheese pizza. He says he is the manager yet after being late and bringing the wrong pizza, he offers zero accommodations. He was rude and never apologized. Can't wait to speak to the owner. Just some advice, customer service is horrible and I do not recommend this location. Also the cheese pizza had zero sauce. read more

I went to this location today at 12:30 and asked for two buffet plates. The buffet only had half a cheese pizza, half a Hawaiian, and the cheese sticks, all of which were cold. When we went to go sit down we had to put the dirty plates on a different table because there were either people on the tables or dirty plates everywhere. The one worker keeps itching her nose and pulling up her hands and then just walking around. Please tell me how picking your nose and touching your clothes is food safe. read more

I am always pleased with the service and food when I come here. I especially love that they offer cartoons and little activities for kids now. I have a toddler and she love the activities too. We'll come in more often. read more

Round Table Pizza - Play kids cartoons - Pizza Near Me - Tracy, California

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I placed an online order and was there when it said my pizza would be ready. I arrived and they had just started making my pizza. What's the point of placing an order online if they're not going to make it before you get there? Mind you it's a Wednesday afternoon and there's only like three other people there. Needless to say, we won't be going back. read more

Zero stars if it was An option. Outrageous fees, very sub par flavor...90$ for three large and the manager lied when I called about tacking on a tip. I gave a very generous tip and found out after reviewing receipt they put their own tip on the receipt. They said they don't add a tip but it is clearly on the receipt . The two managers I spoke with were condescending. Will not order from Round Table Pizza again. read more

Come here every so often when I get my deals text to me very cool place literally air condition around so it's cool in the inside very clean most employees are very friendly read more

Decided to try this place again. It was kind of late when I called, so I wasn't sure if I would be getting a pizza. The gentleman on the phone told me he would happily deliver me a pizza. I had heard this before, so I didn't get my hopes up. He told me 30 minutes, and 25 minutes later my pizza arrives, already a vast improvement from last time. The pizza itself was wonderful, a little overpriced, but a good pizza nonetheless. I would definitley order from them again after this much improved experience. read more

I came back last Saturday and noticed they have installed the blinds. Yay. I am upping my rating from 2 to 4 stars.

So far I haven't had any problems with this pizza place. I was surprised that the number of starts went down. Maybe I don't go here enough. I usually pick up my pizza. Every time I go the pizza is correct and always ready on time. I would still go to this place instead of the Round Table near the mall. read more

Bought a large pizza here once as it was the only restaurant in the area with out a huge line. When I put it in the car i swear it smelled like a fresh pile of dog dung. I even checked my shoes to see if I had stepped in something. This was the third time in about five years I have bought a Round Table Pizza. The three worse pizzas I have ever purchased came from three different Round Tables. I will not be back. Yuck! read more

I'm not the one to write review. I had gone there yesterday at 5:30 pm and didn't get out until 8:00 pm. The food was good so was customer service. But the time waiting for my "small?" pizza 1:30.00 There were people that got there after me, and they got their food before me. Those same people were leaving before i did and i got there first. Spent almost $18 ($17.88) for a small pizza and a drink not bad for a price for that but still; the wait was unbelievable I'd give it another try but not soon, on the other hand there was a birthday party that day. read more

Best pizza in town, hands down! We ordered for pick-up, and the pizza was ready by the time we arrived. It was delicious! I was a bit befuddled at why a large pizza cost $26 & change, but when you put into perspective that it fed 4 people, you can't eat at a restaurant for that, so not a big deal. read more

Alright place with an alright buffet. Good for a Sunday buffet with the fam, otherwise I would rather order from Pizza Hut.

Visited this restaurant with some friends and family about a week ago for the lunch buffet. Price was pretty reasonable, they charged about $8 per person. There Pizza selections however, did not live up to our expectations. The buffet included 4 different types of pizzas, garlic twists, and cinnamon sticks. It was somewhat enjoyable because the worker made everything fresh for us. Overall, an OK place to fill up your stomach with cheap and somewhat pleasurable food. read more

I ordered a pizza around 8pm tonight for pick up. Spent $90 for a late family dinner meal. Well, let me just get to the point. I bit into my slice and could immediately tell the dough was NOT COOKED ALL THE WAY. Scraped the toppings off and I was right. WASTE OF MONEY. So upset. read more

We ordered a pizza for delivery. It took them over an hour. We had to call to ask about our delivery at the hour and 15 min mark. Ron answered and told us very rudely that its on the way it should be there any minute. When we told him we ordered over an hour ago, his response was in, our system shows its been 56 mins, it should be there any second and then hung up on us. When we did receive our pizza, the boxes were completely smashed and soggy and our pizzas were super cold. We called back and spoke with the manager, Marleen. She offered to have new pizzas made and delivered. O don't understand how that is helpful seeing as we have already waited over an hour for our dinner and we only live a light away. She didn't even apologize for her staff until I reiterated that we were hung up on and our food is cold. Then offers us a 25%off our next purchase instead. Thanks Marleen but no thanks, we will not be returning to this Round Table. Shoot, we get our pizza delivery faster from MT Mike's or even Milano's, and they are further from our home than round table.We always end up with some type of issue when we order from this place. read more

This was my second time at this Round Table! The cheese ravioli was delicious! The salad bar was nice & fresh! I had a little bit of a wait for my food but it was well worth it! My service was well also & I even had one of the younger guys ask me how everything was! I was pleased with everything & am really happy that it is located right next door to where I live!:) read more

Just ordered a pizza from them and was diappointed to open the pizza box and see that several slices had little to no cheese.

I went here for the first and last time when I got my pizza it was cold and disgusting, my pizza pretty much tasted like trash and I'm upset I paid 26 dollars for that......horrible read more

I love their pizza. I order skinny crust with the creamy garlic sauce it's really good!

Overpriced, Mountain Mike's 30% less, Papa John's 50% less. Ordered thin crust, it came burnt dark brown. They replaced it, but gave us Pepperoni instead of sausage. They replaced it again. Third time it came correct. read more

On Tuesday, October 11, 2016 at approximately 11:20am I decided to have lunch at Round Tables Pizza located at 2630 South Tracy Blvd Tracy, Ca. The franchise owner of this Round Tables Pizza took my order. Upon me paying for my meal with my Debit Card the owner swiped my card authorizing payment while at the same time asking to see my ID. (I believe you're suppose to see ID BEFORE payment is authorized) I had no issue in presenting him with that at all. While I'm at the salad bar I see there is a Caucasian man and his wife that orders their food next and there payment method is the same as mine, with a Debit Card. But the owner never asks to see their ID, he simply smiled and said have a good day. I decided to approach the owner after I was finished dining in. I approached he owner first asking if he had a business card while he was behind the counter on his personal phone. His response to me was of discuss as if he wanted nothing to do with me and was as if I was bothering him. He said they didn't have a business card and when I asked his name he had trouble giving it to me clearly. I asked what the policy was for seeing ID for customers paying with a Debit card. He very aggressively stated that he asks everyone who pays for ID. When I mentioned to him his lack of identification concern for the Caucasian couple after me he then went on to say "Why are you bothering me?! Sometimes it's at random". When I challenged his statement that checking ID at random can become discrimination he then retracted his statement and said he always checks for ID. The owner of the Round Tables continued to be hostile and asked for me to step over to the side with him. Now, in my head I'm thinking he wanted to speak off to the side and not in front of people, so I agreed. But I was wrong, the Owner decided to have me follow him to all of the white customers sitting down eating and asked them "Excuse me, do I check your ID when you pay"? I then interrupted his extremely distasteful and race driven rage to humiliate me. I asked for him to right his name down for me and he refused saying, "No, have a nice day and you can call the police if you want". This is a matter that I see others in my Community dealing with and to have it finally happen to me as an African American Young Man is insane. Yes I had on sweats, yes I had on a hoodie sweatshirt, yes I had a hat on but that's no reason to be racially profiled due to attire and race. Little did the manager know, I'm a Pastor in the Bay Area where I pastor and oversee many, I'm a spiritual Advisor for many celebrities, I have a family and I'm somebody. This day I didn't decide to wear my expensive suit such as the Caucasian gentleman behind me. But matters like these happen everyday and I'm hoping that your office can help me shed light and be composited for this Racial Rage that took place at the company of Round Table Pizza. I did make a report with Round Tables corporate office and they basically said because it's a franchise it's nothing they can do. read more

So I ordered from round table and k at time I picked it up and they had the wrong pizza. I had to wait for them to remake it. Then today I ordered delivery and was told 45 minutes. More than an hour later I get a cold pizza. If we had other good pizza places here in Tracy, I would never go back. They must be under new management because I didn't know have problems before. read more