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    Roto Rooter Plumbing & Drain Service

    2.2 (10 reviews)
    Closed 8:00 am - 4:00 pm
    Updated over 3 months ago

    Services - Roto Rooter Plumbing & Drain Service

    Bathtub installation

    Bathtub repair

    Damage restoration

    22 More Services

    Drain installation

    Drain repair

    Faucet installation

    Faucet repair

    Garbage disposal repair

    Hot water recirculation pump installation

    Hot water recirculation pump repair

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Sewer installation

    Sewer repair

    Shower installation

    Shower repair

    Sink installation

    Sink repair

    Toilet installation

    Toilet repair

    Water heater installation

    Water heater repair

    Water pipe installation

    Water pipe repair

    Roto Rooter Plumbing & Drain Service Photos

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    ASAP American Sewer And Plumbing Services

    ASAP American Sewer And Plumbing Services

    (14 reviews)

    awesome guys, i like to see younger guys doing the job i did 40 years ago. awesome team, they will…read moretake care of you

    Stan, who I can't be sure is even a licensed plumber because the number on the receipt is not his…read morelicense number, performed negligent work in several ways. 1. After setting our sink, he applied caulk, and said he would clean it up the following day when he came back to finish the plumbing portion of the job. He never did. We were left with a thick, uneven line of white caulk on our custom concrete countertops. 2. He failed to tighten the plumbing that he installed under the sink. While it appeared fine initially, the pressure from a sink full of dishwater erupted from the loose pipe. 3. He never disconnected the dishwasher hose from the garbage disposal. He removed the disposal from the cabinet to replace the pipes. He then installed the garbage disposal on the opposite side of the sink from where it had originally, which means he had to flip the entire disposal the opposite direction, all while the hose was still attached. He never checked to make sure that in all the moving and yanking of the hose, that it was still securely connected. The hose was not in fact connected securely after he pulled on it and that caused all the water from the dishwasher to dump behind our cabinet causing significant damage to our brand new floor. 4. He refused to properly reattach the water line to our refrigerator before leaving. The copper line had kinked and caused a slow leak, a leak which was not present before. He couldn't fix it because he didn't have the part, even though we live 2 minutes from Home Depot and 5 from Lowes. We told him we needed the ice maker for a birthday party we were hosting the next day, so as long as it was a slow leak, it could wait until after the party. There were 3 different adults present that all heard him say it was a slow leak. We put a towel and a bowl under it and observed it really was a slow leak. After he left, within an hour of him leaving, I used the sink to wash some dishes. Afterwards, we noticed a sudden puddle on the floor in front of the sink. We immediately called him to come back. He was rude, dismissive, would not listen to us that it was not from the line to the refridgerator, refused to come back, and changed his story completely saying that he told us the leak was a gushing leak (it wasn't and he never said that. Why on earth would anyone tell a plumber to just leave a gushing leak? That's ridiculous). When Stan came back after our floor was ruined he was extremely rude and refused to even look at the dishwasher hose where we knew one of the issues was. None of the water damage was near the line to the refrigerator. They didn't wear booties and left a trail of dirty boot prints through my house, they left the baby gate leading to the basement open while my baby was crawling around, and the guy with Stan reeked like weed. When we noticed the gusher under the sink, they did send 2 guys over to take a look at it. I sat and watched them find yet another leak near the garbage disposal. One of the guys told me it wasn't tightened. I was very appreciative of the thoroughness. After the fact though, the owners LIED, and said their guys said everything was tight. Thank goodness for video evidence. They also implied we were trying to get a kitchen remodel on their dime. We had just finished our remodel, hence the new sink. We've consulted other, licensed, plumbing professionals who all unequivocally said that they absolutely check the dishwasher hoses when performing work like this to avoid situations like this. They also pointed out that, even after the owner Clifford/Dwane, connected the dishwasher hose, it was done incorrectly and could cause us more problems (he didn't put a high loop in the hose). We had the water damage documented by a restoration company and ASAP had their own restoration company come to our house. Both companies had the same conclusions. The owners acted like they were going to make it right but strung us along with excuses for over a month. I believe they were hoping we would get frustrated and just forget about it. When they finally were out of excuses and had to respond they stated that they determined that they are not liable for the damages. It's laughable that they think that they are the authority on whether or not they are liable. If you use this company, which I strongly advise against, check to make sure every single person that enters your home is in fact licensed. The license number on the paperwork is very misleading as it is not the license number of the person performing the work. Also, be sure to get an itemized breakdown of the parts and labor before paying because they would not send us one when we requested one. Lastly, document everything, every phone call, every conversation, all work done, photos, videos, etc, for your own protection. If you've had issues like us, do your part to hold this business accountable, and file a complaint with the Ohio Attorney General's Consumer Protection Office.

    Mr. Rooter Plumbing of Toledo

    Mr. Rooter Plumbing of Toledo

    (36 reviews)

    First off, I must say that the people who answer the phone at Mr Rooter are extremely pleasant and…read moreprofessional. It was no problem when I asked to change the appointment window (two-hour window) and to reschedule my appointment for the next day. I spoke with several people during the scheduling process and all were extremely pleasant. Second, Patrick, the technician, showed up exactly as scheduled. He was extremely professional and gave me an estimate that I agreed to before he began the repair work. He successfully fixed a toilet, resolved a water pressure issue, and installed a new shower head. He also pointed out an issue that could require service in the future. I opted not to have it done immediately. I think the price was reasonable based upon work performed. I would recommend Mr Rooter and wouldn't hesitate to contact this business again.

    Total rip off my family had these guys come out and they charged 2900 dollars to not even fix the…read moreissue. They where to come out and fix a clogged toilet which they then charged for random things that where never done. They said that their sub pump was bad in which they took and the sub pump was brand new. Asked for the pump back and they wouldn't return the pump back. Not even a week later the toilet had the same issue and this company wouldn't even stand behind their work and come check it out. This company is a total rip off avoid this company at all cost go somewhere else

    Alternative Plumbing Plus - We offer complete plumbing, sewer & drain cleaning services!

    Alternative Plumbing Plus

    (16 reviews)

    I was told to call Alternative Plumbing, by a young man named Todd, from Alexis Drain Cleaning in…read moreToledo. I had called Todd's company, because I had a bit of water back-up in my floored basement, near my washer. (Note that I have not even used that washer for probably six months. Todd poked around inside the floor drain in the basement, and said he found some tree roots. He showed me a few little roots and some dark mud. (The soil outside is more orange). He told me to call Alternative Plumbing. A man came out (I believe the owners of the Company), and went to the basement. He said he would need to install a temporary sump-pump(as I had to go out-of-town the following week for a few days and, they would have to chop out some of the nice porcelain floor tiles to get a "temporary pump in." He said the cost would be $4,600.00 and then said he needed half the money immediately. I wrote him a check (he had done nothing), expecting him to come out the next day (between 12:00 and 3:00 as promised). He was supposed to come out today between 12:00 and 3:00 to install a temporary sump-pump. I was supposed to get a call before he came out by someone named Gabby. No one called. So I called their office at around 1:30. She said someone would be out. I asked when? She said soon. I asked what the owners name was and she said Gab. I had heard nothing at 3:00, so I called the office again. Gabby (the woman) said that he (Gab) was eating his lunch. (Since I was waiting for him to come, I did not have my lunch). I was not happy as they had caused me to loose half of my day - for nothing. It was very disrespectful for them to waste my valuable time. Around 3:30 two different men cam out: Garry and Don. They are now looking at the situation. (Don said he wasn't sure why he was sent, as he said he was a faucet guy). Don said he would try to help me It is now 4:09. UPDATE: Getting Better! The two gentlemen who ended up coming out at 3:30 (Garry and Bob) were actually a big help in getting a temporary sump-pump put in, and working to drain water away from my basement. Bob said they had been given a different time-range, than I had been told. This pump is only temporary, but they explained things, got the temporary pump-in and were courteous. I commend Garry and Bob. (The permanent sump-pump will go in later. I am praying that - that work is done with care, and quality in my tiled basement). I raised my rating from a 1 to a 4 this evening, because they worked hard. i will UPDATE-AGAIN after the final work is done.

    Had kitchen sink back up Conner and Cody came too my home…read more Very professional , polite well mannered Snaked my sink and replaced the parts till my sink quit leaking I wonder recommend this guys

    Roto Rooter Plumbing & Drain Service - plumbing - Updated May 2026

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