Before the plumber arrived, I was very leary of this company because it only had one review on Yelp…read moreand the Better Business Bureau and that review was very negative. In addition, the company has only been around since 2020 and has no online presence. It seemed sketchy. However, I had no choice in the matter because Courtesy Flush Plumbing was assigned to me by my warranty company to fix my clogged toilet. In the past, I had a HORRIBLE experience with another plumber that was assigned to me by First American Home Warranty, named Mancini Plumbing and Drain, which now has an F rating on BBB and I have vowed to never let in my house again. So I was wondering if I was going to have another bad plumber experience. Luckily, my unsettling feeling quickly turned to ease as plumber Steve was very nice, on time, and fixed my issue quickly. He spent time taking me through the issue and even gave me an idea for how I could fix the problem on my own for cheaper in the future. I was very surprised that he offered up that information because that knowledge essentially takes away business from his company in the future if I have the same issue. However, that type of honesty and desire to unselfishly help me as a customer is hard to come by with plumbers. So the next time I need a plumber, you better believe that I will be contacting Courtesy Flush Plumbing to help. Steve is a one-man team, small business that I highly recommend. It's important to note that if you get Courtesy Flush Plumbing assigned to you through a warranty company, there is only so much that Courtesy Flush can do for the service fee as it all depends on what is covered by your warranty policy. Go into it knowing there may be additional costs if the repair is not covered by your warranty policy.

Came out quickly, provide expert and quality work. Left my toilet in excellent condition. Will use…read moreagain and highly recommend

Friendly and helpful staff. They helped me out the same day despite being very busy…read more Knowledgeable technician fixed the problem on first visit. Very fair price especially considering it was an emergency visit.

We were leaving to go out of state within hours of finding out sewage was backing up into the…read morebasement from roots in the pipe. I called everywhere basically begging to get someone. Due to the heavy rains, and problems people were having with sump pumps, everyone was booked. Gearhart called and said they had arranged for someone to come fix it. They could not have sent a better person for this job! We were so stressed and Jarret had such a great attitude and positive personality that it turned the situation around. He got the problem taken care of, and we were able to leave on vacation as planned. 5 Star service - 5 Star employee.

They came out the same morning I called. Right on time when scheduled too. They cleared the main…read moredrain and showed me the camera inspection footage. I would highly recommend.

We had Jacob he did a great job repairing our water heater in a timely manner. Very nice and…read morepleasant. Will hire again.

Very pleased with my experience with Ganzel Plumbing. They came out to replace our toilet and made…read morethe whole process easy and hassle-free. They were friendly, professional, and took the time to make sure everything was installed correctly. They also cleaned up everything when the job was finished, which I really appreciated. The quality of the work and the level of service were excellent. I would definitely recommend Ganzel Plumbing to anyone looking for a dependable and professional plumber. I'll be happy to use them again in the future!

Punctual, knowledgeable and capable, Ganzel Plumbing solved my broken waterline problem and even…read morethough the break was in an area not easily accessible, they persisted until everything was back in working order. Highly recommend.

They have a great team of experts that can diagnose what I believe most any issue with a furnace or…read morean air conditioner. They've always been super responsive anytime we've needed them and our a pleasure to work with and they always do it at a reasonable cost, which we really love

My family members and I have used Rawlings for over 30 years in various houses and have had nothing…read morebut excellent service from them. I highly recommend them and also love that they're locally-owned! They've done good work when we've called them for repairs, total replacement of our heating and cooling systems, additions of mini splits, and yearly maintenance. They've been available in a couple emergency situations, and we've never been left waiting around for them (sometimes they've even called to say they're running early and ask if they can come earlier than scheduled)! Their staff is knowledgeable, professional, friendly, trustworthy, punctual, polite, and just a pleasure to interact with. They explain issues well, and have been clear about costs and fees upfront. They've honored warranties without hassle. It's so difficult to find companies like this anymore and I appreciate them so much. Thank you to Rawlings for all you do to be such a top-notch company!

Amazing company. Super friendly, honest, and very reasonable prices. I thought I needed a new…read morefurnace, and I eventually had them install one, but Troy, the owner, was very transparent and even suggested I might not need an upgrade. We talked through the pros and cons, and when I eventually did get a new geothermal system, the techs were awesome, and the unit has been working amazingly well.

Dylan and his team were phenomenal. My basement flooded Easter weekend and this time destroyed my…read morefurnace. They tried to fix what they could but it ended up with too much damage. He recommended a new furnace and gave me the option of getting one with 80% efficiency (what I had) or the 95% (I think). I turned the claim into insurance and my amount was almost enough for the 95%-er. Dylan came and did the new furnace in one day- so hassle. Very personable and knowledgeable. Would definitely do business with them again for all my HVAC needs!

My parents can not stop raving about Fred and what great customer service he provided to them and…read moreasked me to leave a raving review for him. He was very informative, reasonable, trustworthy, and we had fantastic results! It's also very reassuring, especially with me being across the country now and not able to help quickly, knowing my parents have a trustworthy reliable plumber that they can call for quick help if needed. Thank you, Fred!

Hired Able Master to cleaned out our main outside sewer line from the house to the street. The…read moreowner of the company cleared it out were done in less than 15 minutes and it cost us $250 with only a 10 guarantee! I said wow I'm in the wrong business, I didn't know anyone made $250 in 15 minutes and he said the price has gone up And started saying that he had to get his oil changed in his truck and it cost over $100. I'm not sure what that has to do with anything cause we all get our oil changed. Also he doesn't know how to knock on the door, he opened the door and stuck his head in yelling my name as if we were friends scaring my children while doing this. I did have this same company out close to 2 years ago and it was only $125 . Not sure inflation is that bad. Our situation had to get dealt with so I couldn't call around and I should not have assumed that this company hadn't gone money hungry, so I was shocked about the cost, I do understand cost of stuff and if he was here for hours but owners of companies can use discrepancy if it's a fast job. I won't use them anymore.

Living in a private community, we had a serious sewer problem. A homeowner called, and they came…read moreout immediately. The problem continued down the entire street. The job was taken care of, and the HOA decided to have them back out to flush a second street. Bill, the owner of Drain Master, and his son did a fantastic job, very professional and explained everything that they were doing. I highly recommend them.

They were polite and caring people - two young men showed up one worked one helped as needed -…read moreafter an hour and half working on bathroom sink and kitchen sink the one young man went under the house and discovered the kitchen pipe had a hole in it - within 5 mins he charged me $95 said he'd come back with boss with estimate next day - poof they were gone - never heard back from them Then next day we used Rooter Man, LLC again nice gentleman came - turns out they were all nephews in the family - then things turn to hell - we explained the issue and what happened and how we were abandoned - we agreed sink drain needed estimate - he went under and viewed the issue - decided to work on bathroom sink and fix that for $150 since we wasted $95 day before and they were nephews - he didn't have a watch or phone on him - 4.5-5 hrs later he fixed the bathroom clog - his boss called US TWICE to contact him and check on him because if time - gentleman admitted he lost track of time and didn't realize he'd been there that long - ended up charging us $361.25 - problem I had was he didn't track his time despite us telling him and checking on him - he promised to come back and give us estimate - no call next day - we called they denied knowing us we provided details - response "OH" - well we will be out after he finishes his current job for estimate - again no call another day no water usage - 4 days now Here's the issues I have - we were honest and said we were concerned about price because we are on disability - we were honest about it and said estimates would help - then find out both companies refused to come out for estimates because "we don't have money" our disability and senior status was used against us - I had an issue either this along with the extra costs for repair because person on site chose not to track his time - then denied service - then the gentleman threatened physical harm on me because I dared to question their actions and choices and said I had an issue with moving forward with a $100 check he was given - avoid Drain Master and definitely avoid Rooter Man, LLC in Toledo if your a senior citizen and/or on a fixed income these people will rip you off and treat you badly they have no respect or decency