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    Services - Roto-Rooter

    Damage restoration

    Hot water recirculation pump installation

    Hot water recirculation pump repair

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    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Water heater installation

    Water heater repair

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    Recommended Reviews - Roto-Rooter

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    1 year ago

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    Sal's Heating & Cooling, Plumbing & Sewer

    Sal's Heating & Cooling, Plumbing & Sewer

    (179 reviews)

    Sal was extremely professional in sending out their repair person. However, the person who came…read morewas very unfriendly. When I asked him to wear a mask, he refused. When I asked him to check if there was a leak of gas from my furnace, he said everything is in good working condition and there are multiple safety measures to prevent any leak. But when I asked how to be sure there is no leak, he said that is a second step to measure with a meter and it will cost another $89. In any event, I didn't find him to be friendly and helpful to rule out my initial complaint. I did not opt for the second step. No second step for diagnosis was informed by Sal earlier. That said, I guess I must give the business a 5-star rating based on the professional scheduling and followup of the appointment. "One swallow doesn't make a summer' or "one bad day" is not a true reflection of the company. I am changing my rating at Sal's text request personally. It's only changed because I can understand Sal's concern as a businessman. He offered me free service in return but I declined it again. He got me wrong completely. My changed rating is only for the professionalism shown by the reception desk and their follow-up. It is not for the changed picture Ron gave that I asked if Ron wanted me to wear a mask. Who would ask that in one's own house? I was wearing my mask thoughout the encounter. As a 65+ year-old, I must be cautious. I don't need a service person's permission to wear a mask inside my house. Unbelievable. But I thought I must clarify to Sal's reply. Thanks Sal for your prompt response. But, isn't that a courteous way to ask ? - "You might want to wear a mask". He saw I was wearing one and he was entering my residence. Yes, I could have insisted but I think that is rude. Secondly, my complaint was "gas leak" and hence, the request to send someone from your company. I am not disputing any diagnosis. I just placed it before you, so it doesn't happen again.. I don't want any money back either. Service was rendered and I accept your company's policy. However, I thank the reception desk for immediately scheduling the appointment the same day. It was highly professional, including the update they followed up with. I commend you for that. Anyways, thanks for your immediate response. Much appreciated

    It is my belief when you hire anyone into your home you are walking blindly that they are honest…read moreand have a true knowledge that work performed will fix the problem. Sals heating has been working on our boiler system since 10/20/25. From 10/20/2025 till 1/2026 Sals has charged us 6,102.00 On 2/10/2026 we were presented with two more estimates: 1) 3,627.00 for further repairs . 2) 18,180.00 total replacement of Boiler It is my fear that they feel an additional 3,627.00 will not fix the boiler in entirety so they included an estimate of full replacement of system. 2) Replacement of boiler system in its entirety: 18,180.00 We have moved on and will not be using Sals service for any additional repairs/work This matter will appear on your website reviews and am submitting to the BBB

    Lehman Drain & Septic - Replaced water line

    Lehman Drain & Septic

    (8 reviews)

    I Called them this morning to inspect the septic issue for the red light and alarm being on. I…read morewas greeted with a female that sounded like she just woke up. No intro "Hi, thank you for calling Lehman...." or anything that would determine that I've reached a business or anything. I continued with my initial problem, and was advised that they had someone in the area which wouldnt be long before they could arrive. Then received a text message 1 hour later, proving another 1 hour 15 minute arrival time. No call, No Show. I then made contact with female again, advising of no show no call, and she would call me back. Gave her another full hour to provide me with a status and was sent to voicemail. Voicemail stated they would return my call promptly within 15 minutes and I was instead sent a text saying the same tech from earlier was just now enroute. Then I found other various reviews online also having the same communication issues that I am experiencing. Time is of the essence, and not calling nor showing up for an appointment is further waste of time. I would certainly NEVER refer anyone to Lehman Drain, nor would I recommend anyone even bother calling them for any type of service. Over promise way under deliver.

    Called them 7 pm they said they would be out the next day between 10-12 confirmed in the morning…read morethen never showed up and never returned either of the 2 phone calls I made or returned the message I sent. VERY unprofessional.

    Roto-Rooter - waterheaterinstallrepair - Updated May 2026

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