Their estimates and work performed do not match up. Insurance company is getting ripped off as well…read moreas customer. Management offered no explanations for discrepancies.

From the owner: Contact the team that is faster to any size disaster as we will make it our priority to restore…read moreyour property. SERVPRO of Northwest Stark County is here to make things "Like it never even happened." Our services include water restoration, fire restoration, storm restoration, mold remediation, roof tarps and board-ups. We have an amazing response time to get your job started and will continue with outstanding communication to we finish your job. As a full-service disaster restoration company, we also offer repairs and reconstruction.

They were absolutely awesome. I had virtually no wait time…read morefrom the time I scheduled my appointment until the time I arrived. The over the phone quote was accurate. (I have used carpet cleaners before who quote something and then come out and try to triple the price. And most importantly they did a beautiful job. I have two cats and a dog, and they made my carpet look brand new. On top of it, the service professionals were so nice and respectful of my home. I will use them every year!

Clean solutions did an amazing job for us. We called because I was struggling with allergies, so…read morethey did ducts and carpet and furniture. They were so professional and knowledgeable. They worked hard and left no trace they had been there. Highly highly recommend if you're in the market for such services.

We just had a new metal roof put on last week. service was great. Workers very polite and friendly…read more Cleaned up everything and no mess left! Would highly recommend!

I would recommend that future customers read carefully the "Color Disclaimer" section of the Owens…read moreCorning" shingle literature & take some time to research their color selection. I made a snap decision on a shingle color from a small sample while talking to the TLC rep for ten minutes and have regretted that decision ever since. The TLC rep made no mention of researching the color selection so it is up to the customer to do so. To be fair the roof job went very well. All of the TLC employees were friendly, professional & showed good workmanship. I would recommend TLC to anyone but would caution them on their shingle color selection.

They where priced right for what I needed. They gave me options on their services to suit my needs…read morefor mold remediation. They where on time and professional. Showed me pictures of the work done. Before and after. Very pleased with their work.

This was my second service from Brahler's, the first a year ago for restoration following water…read morethat seeped into ground floor rooms following torrential early morning rain. Once called, techs arrived within a few hours, pulled carpeting away from walls and placed fans to dry the areas. Speedy, follow up to check progress as promised and the fans were removed when the floor and carpeting were dry. I received a call from Brahler's a week or two ago, reminding me of their work described above and saying they are available for carpet cleaning as well as restoration. I'd been thinking of having carpet and upholstered furniture cleaned, and their call was the incentive to do it now. If I could rate the company above a 5-star, I would. Before the appointment, lamps, end tables, coffee table, and other items that could be taken from the carpeted rooms were removed. The two-person crew called when they left their prior appointment and arrived at my condo at the appointed time. I reviewed with the lead tech what I wanted, answered a few questions to confirm all tasks, and specifically pointed out two *old* stains that previous cleaning companies had failed to remove. Then I got out of the way. Three and a half hours later, they were done. The lead tech said the upholstery would dry quickly, but the carpeting could take 12 to 24 hours. This morning, 16 hours later, I found the upholstery and carpeting dry. Those two stains I pointed out are gone! The furniture and carpeting are 12 years old and it all looks new, refreshed. I am over the moon happy with the results and the professional handling of my carpet and upholstery cleaning from placing the order to waving good-bye to the techs as they pulled out of the driveway! Note that charges are based on square footage to be cleaned. If you have those figures available, the person making the appointment may be able to give you an estimate of the cost. Other companies may be able to do it for less, but, in my opinion, they won't be able to do it better.

Do not hire White glove! The owner has had our insurance check for over nine months now. We call…read morehim, he makes a promise to start, but leaves us hanging. Still no work. His last promise was the Monday after 4th of July weekend. You can imagine our disappointment as we looked out onto our empty driveway where a dumpster was supposed to be. He did not call us to say where he was, we had to call him. At this point, we really just want the insurance check back. This company has extremely poor communication, and does not follow through with commitments. All the contents of our attic are destroyed now from water damage. White Gloves did not even bother to come out and put a tarp on the roof.

Working with the owner of this business has been an absolute nightmare. My mother hired White…read moreGlove on the advice of a now, questionable neighbor. My mother and I sat in the kitchen of our neighbors' home and listened to John Ernst tell us of how quick and precise his workers were; what a wonderful job he would do. We even wrote down every detail of what he said, and how long, the job would take. Without going into every single, horrible detail, we will report that he did not keep his word AT ALL. A job that he told us (and we wrote down) would take 3 weeks took 3 1/2 months. Beware if you are a single, or widowed woman with no experience in hiring a company for this type of work. I finally decided to do a little investigation and found that this company has a rating of "F" on the Better Business Bureau! Please read what the BBB has written on their website. When we found this out, I called the bank and the BBB to report Mr. Ernst. We were given instructions and told not to give the final payment until instructed to do so by the bank. Mr. Ernst became furious and sent threatening texts, phone calls, and emails (of which I have all copies). "Veronica" from the "Legacy Accounting Dept representing his company" literally tried to trick us into calling her. Instead, we responded via text. She claimed to be trying to collect the last check and would "forward the information to Atty Tom Haskins in Akron to file a Lien on your property if payment is not made this week". Mr. Ernst must have forgotten that he had a conversation with my mom about his girlfriend, Veronica, who worked at Legacy AUTO and would be more than happy to sell her a car! My mother even wrote down her name, Legacy Auto's name, and phone number! Coincidence? You decide. I still have voice mail messages, texts, and emails. When the job was finally completed, we were instructed by the bank, to meet him at the bank, to complete the transaction. Mr. Ernst came crawling in with his tail between his legs and didn't say a word! Does the final product look nice? Yes. His CREW did a decent job. Was it worth it? Absolutely NOT! The worst business and business owner we have ever dealt with. Buyer beware. W

Make sure you check contract "boiler plate" will push you to sign estimate for insurance submission…read more- leave you hang a couple months and the try to force penalty for NOt using them months later- sending letter to OH Attorney General.

Avoid! Typical unreliable contractor. Spoke to a Lori who made promises of getting someone out to…read moremy house. After a week called back and left a message and no call back. So unprofessional!

Ray is the best. He explains the work and shows it when done. He installed a water heater for us…read moreand leveled our mobile home. We are more than pleased. We will have plenty more work for him. Thanks Ray.

I just had Ray from pro fix do the messy...stinky repair job under my double wide mobile home. Ray…read moreis very knowledgeable.... Kind and understanding .....The quality of work is the best I have seen without a doubt......the price is reasonable ..... I will always go to pro fix for ALL my mobile home repair issues...They are the best ever. Sincerely' Joanne M Indian Springs Peninsula Oh 44264