I came during lunch in the middle of the week. Traffic was light. I was the only one in line when I arrived and it took a few minutes for someone to take my order. It appears that they were busy fulfilling takeout orders. I ordered the Harissa Chicken bowl along with the pita bread on the side. The flavor was okay and what I expected. However I found that the portion sizes for the chicken and the rice was on the lighter side. For the price, I would prefer to go next door as I find I get more protein and more of the base. read more

Roti - Mediterranean Near Me - Chicago, Illinois

I got a chicken wrap and it was delicious. The extras you can put in the wrap are super fresh and they have great sauce choices. Wish I had this restaurant where I lived. read more

I ordered the Mezze Protein bowl for pick up and for $20, I expected better quality. Aside from the mixed greens, everything else did not taste very fresh and the ingredients meant to be warm were cold. The falafel was good but both chicken and skirt steak were cold and a bit tough. I'm usually a big fan of Roti but did not have a great experience this time. read more

I dropped by Roti for a quick bowl and got the wrong one by mistake. When I went back, the staff was absolutely great about it. They fixed everything super quickly and were really friendly and accommodating. Definitely a 5-star experience for turning a mix-up into a positive visit. Thanks, Roti! read more

I just moved to the area and wanted a quick bite as I'm busy with work and it's downstairs. The guy was very nice but the food definitely looked kind of old. I got a steak bowl and it was super tough as well. I will not be going back. read more

Food was cold, people working weren't the nicest. I would pass on this place if possible. If nothing else is open and you are starved then consider it. I would prefer the McDonald's across the street any day of the week. read more

I got the make my own bowl with falafel and since this was my first time ordering here I wanted to try as many of the toppings as possible. I got the fresh beets, curried carrot salad, dill cucumber and black lentils as well as crispy chickpeas, pita crunchies, and roasted golden tomatoes. I would definitely get extra crispy chickpeas next time and maybe skip the roasted tomatoes. I also add pickled onions and feta and olives for extra tanginess. The bowl was overall very flavorful and didn't even need the extra sauces but it lets you pick 3 sauces on Uber eats so I picked the Amba (yummy savory mango sauce), roasted read pepper (also delicious!!) and dill yogurt as I thought I could dip the falafel in the sauces. But unfortunately when my order arrived from Uber eats there was no falafel in my falafel bowl! Lol. Still delicious just disappointing that I didn't get to taste the falafels! It did come with a pita on the side so I was able to dip the pita in the various sauces to try those. Overall would give 3 stars since no falafel but I'm sure just was forgotten and 5 stars for taste and freshness so averaged to 4! I would love to try the falafel though next time I ordered the falafel bowl. read more

Roti - Make Build Your Own Bowl - Mediterranean Near Me - Chicago, Illinois

Rude rude rude staff. Man taking my order was amazing. His attitude made me think he was going to shoot the place up. When I asked for veggie options he just pointed and looked at me then said it's here. At check out I asked for a receipt. Thought I ran over the ladies puppy the looks I got. Food was not even average. Not worth $15 for a single bowl read more

Erica was kind and helpful with my first time here! Had the chicken and it was phenomenal! Definitely coming back.

The food at this Roti is exactly what you expect and that's what you want from a chain. A hit every time. If you enjoy one Roti location - the same goes for WLOOP location. THE REAL STARS OF THIS ROTI ARE THE WORKERS. Smile and greet you every time you walk in the building. Often times at this west loop location the line is out the door. Nevertheless, the the staff is patient and polite when you get to the counter. If you're feeling silly- Eric and Terrance will crack jokes with ya and STACK your plate. Love a heavy hand. I come to this roti every Wednesday to pick up orders for many of my coworkers. One coworker is as bland as it gets and orders a rice bowl with chicken Roti with a pita and that's it. The lady who prepared the bowl for pick up let me know she added double chicken for free bc it was so plain. The realest! read more

Roti - Funniest workers ever! I think I'm catching feelings! - Mediterranean Near Me - Chicago, Illinois

Do not eat at this location! I love Roti, but I have been to this location 3 times (2 times dine, 1 time delivery). The meat is extremely old/dry and funky. I have also found hard rock like little things I. My food. Food at Lincoln park and the one by Amtrak (downtown-currently closed) are good. The chicken here hard, dry and a bit funky on 3 different occasions over the last 1-2 years Please avoid this location read more

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The service here is great! It is friendly, patient, and quick. I've waiting in line no more than 4 minutes when I come to this location. Your food is made right in front of you and there are plenty of protein options to chose from, vegan included. The food here is always fresh and the options are plenty. Unfortunately thee seating is limited, but since it is in a working district a lot of people order out. A great casual-fare work lunch. read more

Roti - Build your own bowl! Amazingly delicious - Mediterranean Near Me - Chicago, Illinois

Went here for their VIP pre-opening event. Have been to other Roti restaurants, so I wanted to see how this new one compares to the others. Started off with a rice plate, chicken roti and steak roti. Then I added tomatoe and cucumber, red cabbage slaw, fresh vegetables, olives and feta cheese. I had the roasted red pepper sauce on the side. Of course this came with the delicious house-baked pita bread. Fresh and tasty, everything was really delicious and good for me. read more

Awesome food made with fresh and delicious ingredients! The salad bowls are amazing and have so many unique and tasty topping options. The meat is also very tender and fresh and the falafel are very good. Love this place for an inexpensive, fresh, and hearty meal! read more

This is probably the worst place I ate at in the world. I got served cold meat in my pita sandwich and some weird cold sauce on it and they claim it's a recipe competition winner? Just unbelievable! Couldn't eat, so never returning. read more

Food was ok, place seemed kinda dirty honestly. Girl at the register was fine I guess but she also seemed like she hated her life and her job. read more

I came to this location on a day when my friends and I were treated to some new menu items as part of their Exploration Kitchen event. The staff were all really friendly and we even got a chance to meet the CEO! I've always been a fan of Roti but going through this experience really cemented my appreciation for a company that goes above and beyond to bring diners a quality experience. We were treated to their spicy steak laffa as well as their new hummus bowl with chicken, corn, and kale. The laffa was filled with a variety of healthy grains, feta cheese, tomato and cucumbers along with their grass fed beef. While the title says spicy, I didn't feel too much heat which worked for me! The hummus bowl was a bit lighter but just as filling. With a generous portion of their creamy hummus, it was perfectly complimented by their delicious chicken, kale, and sweet corn kernels. The dish was elevated and brightened with the addition of the green s'hug sauce which I want to put on everything! I must say both were very hearty meals, yet were made with such wholesome and healthy ingredients that I felt ZERO guilt. I would come back again and again for a healthy lunch along with their delicious blackberry and ginger iced tea. All around a great meal option that I can always come back to and never get bored with! read more

I love Roti!!! I've never had anything here that wasn't good. That's a big deal because I'm very particular and like my made a certain way. You literally can't go wrong here. The staff is so nice and will always give you recommendations if you ask or seem confused. The chicken is always a safe choice and works with literally everything. It's a little small on the inside but that doesn't bother me at all. Come for the service, food, and overall great experience. read more

Roti - Mediterranean Near Me - Chicago, Illinois

I love eating here. Everything always tastes fresh and the price is good. Service was really good and the managers checked on us a couple times. I guess the menu had changed so they were getting feedback. It was a great experience. read more

First time trying Roti and it was decent. I opted for the falafel pita sandwich. The sandwich seems small at first but it was really filling. Besides falafel, Roti offers a variety of protein options including chicken kabob, steak, and salmon kabob. As for toppings, I chose hummus, red cabbage slaw (really good!), feta cheese, and tomato & cucumber. You can also ask for any toppings to be on the side in case you don't want them directly in your sandwich. I finished off my sandwich with the garlic sauce. Roti has sooooo many sauce options I wasn't sure which to choose. The garlic sauce was good. I recommend asking for a couple of different sauces on the side so you can try multiple. read more

Roti - Mediterranean Near Me - Chicago, Illinois

I'm torn giving 3 stars to this place because Roti's food was the highlight of my Chicago trip, not exaggerating! The quality and quantity of food at the price was amazing! However, even though the food was 5 stars, the service was not even worth 1 star so 3 star seems fair, I guess. I placed the order here online after the lunch rush on a weekday, around 2 pm and was given the wait time of 12 min. (pro tip: download the app and for first time customers, you get $5 off!) I decided to walk to the location from my hotel which took around 15 min and on reaching the restaurant I checked the pre-made food section for my bowl. It wasnt there so I went to the counter and they said they would make my order now, in person, while I was there. It felt weird that what was the whole point of placing the order online and paying then but I was hungry so I repeated my selection again, when at last we reached the protein section and they said that they were out of lamb meatballs and I would have to wait for 15 min to get them. The server said that they can substitute chicken instead and I said no. Now, firstly lamb option as a protein is pricier than the chicken so it wasnt a fair substitution and secondly, since I had already placed and paid for the order online more than 15 min earlier, why couldnt they have had the meatballs ready. I told them I would wait and they told me that they would inform me once the meatballs were ready. I spent the next 20 min browsing my phone and street watching and getting increasingly hungry. After another few min I decided to check if the meatballs were ready or not so I went to the counter. There were different servers who told me that the meatballs were ready 10 min ago! I was pissed that the previous server didnt inform me or bring my food despite me being one of the two customers at the store. Since the current server was a different one, I had to show proof of my payments and order again to them, repeat my whole order again to get a new bowl of food made for me (not sure what happened to the first bowl of food which was made and kept aside waiting for meatballs). I wasnt offered any apology or comp for not having the food available 45+ min after placing the initial order. Since I was starving I decided to not argue and eat the food first. Coming to the food, it was really amazing! Maybe it was because I was really hungry but this was one of the best Mediterranean fusion food I had had. There were so many fresh and incredible tasting ingredients and the bowl looked colorful and was a feast for the eyes as well. This is a chain food store so I'm assuming the quality of food is similar at other locations as well. I would recommend to try out other locations but skip this due to spotty service. read more

Roti - Rice bowl with lamb meatballs - Mediterranean Near Me - Chicago, Illinois

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I wanted a salad and Roti was conveniently right up the street so I decided to give it a try. I ordered the rice bowl with all the trimmings. While I was pleased at all of the colorful trimmings and ready to be wowed by the flavor I was a little disappointed. I could hardly taste the food due to the fact everything was so charred and over cooked. The chicken was burnt to a crisp and had no flavor whatsoever and the broccoli was so burnt that it took for me to add all 3 sauces at once just to try and drown at the flavor. I wound up ordering something else because the restaurant had already closed and it was too late for me to go back. They also forgot to add my pita bread. Needless to say I was disappointed because I didn't think you could mess up something so simple as a salad. read more

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One of my favorite restaurants in Chicago. unfortunately they changed their menu and decreased their serving size - not nearly as appetizing as before! Deeply disappointed! read more

Delicious and fresh. All locations are not as fresh as Randolph. Very friendly staff greet you when you enter.

I frequent this location 3-4 times a week, I am a die hard fan w/ the pay by app on my phone. The line moves swiftly and I am ALWAYS greeted by a friendly face who serves me FRESH HEALTHY LUNCH for under $10. the flavors are terrific, the veggies have a fresh crunch, and the customized toppings allow me to infinite variety. again, the TEAM is terrific. Martin is a great example of what Hospitality should be read more

For a fast-casual chain restaurant, this location is pretty good. Compared with other places in the neighborhood, it is a reasonable value for the money, with a variety of toppings on a choice of meat in a rice or salad bowl. read more

Roti - rice bowl and salad bowl - Mediterranean Near Me - Chicago, Illinois

I'm a fan of Roti's food - I've eaten just about everything on their menu at this point. Every other location I've been to has been a fast, reliable, and tasty lunch spot. My review is not an indictment of the brand or chain. But this west loop location has now run out of rice two weeks in a row, on August 22nd and August 30th, at the peak of the lunch rush. Now I get it, stuff happens. But respect your customers and give them a heads up. When there was a line out the door that my colleague and I waited in for ~15 minutes before we learned about the rice situation, I suggested to the employee I tried to order from that they put up a sign warning customers about the situation before they got in line. They said it was a good suggestion and they'd talk to the manager about it. Clearly they didn't as I just had the same experience! Same 15 minute wait to be told they were out of rice. No sign but just as much enthusiasm from the employee about it being a good idea. But why would I go back? Why waste my time? Avoid this location of Roti and find a more reliable fast casual spot in the west loop. They're popping up left and right. read more

This location has completely gone down hill and it's so disappointing. I used to frequent this spot, as I live only a few blocks away and when it first opened it was fantastic. The past 2 times I visited the staff was rude and the main food options were unavailable. I'm sorry to say I will not be going to the West Loop location anymore and management needs to make some serious changes before it's just another restaurant that didn't make it on Randolph. read more

This is a fantastic roti location. I have the pleasure of working with Charmaigne, she was so sweet and wonderful!

Came in 12/10/18 at 7:50 pm.. There were only 2 customers, 1 being a cop..so i was getting food for me and my wife, i was on the phone getting order wasn't greeted by anyone. I saw that a extra heavy set black woman. Burned the broccoli and so i waited for her to collect her self, finally she came and had the worst interaction with me, i pointed at the fresh veggies, so she went for something else and i said no the one infront of it.. So she said you know the names are right there, in the nastiest attitude, so i reacted like any human would, we ended up yelling at each other.. She obviously didnt care but at the end i asked a manager " her name is latisha, funny part is that another customer came in.. He was greeted with royalty.. What ever you looked stupid when i yelled at your dumbass... Folding burritos your a winner! Google review coming up as well.. Thanks latisha. read more

Wow! I visited this restaurant at the same time the new CEO happened to be in-line picking up his dinner. Justin Seamonds was one of kindest and most helpful guys I've ever met. I must have had a puzzled look on my face as I was trying to figure out what to order, he went through the menu with me and even offered samples! I ordered "flip the bird" with riced cauliflower and a side of hummus. IT WAS DELICIOUS!! Tasted so fresh with beautifully seasoned quality ingredients. This place is going to be my go-to dinner restaurant when I don't have time to make a healthy meal at home. I give the CEO, food and service an A+. Thank you Roti for making healthy food accessible and affordable read more

This is smaller than the other ones I've been too; kind of like an express. Of course I had the Rice Plate with the spicy lamb meatballs.

Love this place! Super quick and delicious, I've been here three times this week! I usually get the chicken kabob, dill yogurt, tahini, rice bowl. Sometimes the portions are a little off when they serve the chicken (some times more, some times less) but overall I've never had a bad experience. The staff is very friendly and the location is perfectly placed in Randolph. I usually come here when I don't have time to dine-in for too long. read more

Love all of their fresh and flavorful food! Veggies are delicious, and they make a great option for catering!

This location can be hit or miss. I've had some terrible experiences with them being out of toppings and being served the scraps left over from the busy day. Today I had a great experience with a young man (don't know his name) who provided exceptional customer service. He took the extra time to get a fresh bag of Kale/spinach for my salad (at my request). Usually, they'll give me the old wilted salad at the bottom of the bin. He was warm and friendly and made sure my salad was prepared perfectly! read more