THE BEST QUALITY and VIBE…read more Have been going to USA for about 2 years. Very few problems, and they addressed those to my benefit. The vibe is relaxed, calming, and a nice break from a chaotic world. I am very low maintenance. I love my natural nails, short and generic. However, the middle finger on my right (dominant) hand breaks regularly. I garden, paint, etc. Usually, I superglue it until I remember to call them. Both Ann and Tim have suggested "acrylic" to me many times. I refuse. Again, I'm pretty "generic" and very "picky". They don't "push" or use high-handed upsell tactics. Yesterday, Tim said: Patty, let's do an acrylic on that one. Just try it out. He didn't even charge me for it!!! So he filed them really short (which is how I like them), and put acrylic on that one nail. It looks exactly like my natural nails. I am shocked (again, a snob about acrylics). Honestly, if you have a problem with USA Nails, you may want to ask yourself: Could I be the issue? 100% recommend this company!

I went to USA nails for a pedicure and not only did they do an amazing job, I was pampered beyond…read morebelief. All materials come from a sterile package and everything was very clean. The attendant took their time and was very gentle.

I went to USA Nails today and was pampered beyond belief. The attendant was very gentle and precise…read moreand did an amazing job. The place was clean and materials came from a sterile package.

Beware!!! Beware!!! Beware!!! Made an appointment with…read moreDenis for an all over color and a haircut, when I got home I noticed that my hair was cut all uneven and chopped up and also noticed that it had a green tint. I tried to contact Denis over the next several days with no response, in the meantime the green highlights were becoming more pronounced. After 7 days I had Jen at Ulta fix my hair and she did a beautiful job!!! Denis finally contacted me with a text (9 days later) and I told him what had happened and his response was "did they fix it" Unbelievable! I asked for a refund and never heard back from him. This was the worst experience I have ever had with my hair. I would again like to say thankyou to Jen at Ulta for fixing my hair. I've posted before and after photos

I was having terrible headaches and had terrible pain across the back of my neck and shoulders. I…read morewas SUPER lucky to get a cancellation at Dana's Day Spa in DeKalb! It usually takes 2-3 weeks to get in! She made my pain go away, and I felt sooooo much better! She was very professional and listened to exactly what I was hoping for in a massage. I will definitely be booking/scheduling another appointment in the near future!! Elizabeth M.

Sharing a friends experience Hello everyone. I had a very…read moreterrible experience with a business called Dana's day spa in dekalb. I never post about anything like this, but this one really got to me. I had received a gift certificate for my 50th birthday to get a massage at this spa. It was a $100 gift certificate. I went online and made an appointment for a hot stone massage. On Wednesday evening our four-year-old dog tragically lost use of her hind legs. We rushed her to the Animal Hospital in Aurora. Seven hours later we unfortunately had to put her down. We did not get home until 3:30am yesterday. My appointment for the massage was 10:30 AM yesterday. I had every intention of making this appointment. I had no idea that this would happen to my dog. I called them and asked if they would allow me to reschedule. I did explain what happened. The owner had the nerve to tell me she has a policy on her 24 hour cancellation because she's a single mom and has to take care of her family, etc.. I totally understand that. I used to be a business owner myself. She absolutely refused to allow me to cancel and reschedule. People have things happen in life. A business can change their policy for extreme circumstances. Having a little compassion and humanity goes a long way. I was furious and told her to charge the gift card and that she could keep the extra five dollars. I am on day two of grieving Over my animal passing away. My dog who passed had a sister dog and they were inseparable. In her short four years, they've never been separated. Not only am I grieving but my other dog is grieving as well. Had I been clairvoyant and knew my dog was going to collapse and die I would've called and canceled the appointment. I was so caught up her dire situation that it never occurred to me to call. Plus, the situation happened about 18 hours before my appointment.... I would've kept this appt had I gotten some sleep the night before and wasn't grieving so hard. She actually charged the gift card that I was given $95 and refused to let me reschedule unless I wanted to pay again. In my mind it just seemed cruel and really about her getting her money. She never even acknowledged the passing of my dog or said sorry. Doesn't matter but it was just very frustrating. Thanks for listening!

Made an appt to remove Gels on nails. Super fast , friendly and professional. Will definitely go…read moreback for more services

My manicure, and pedicure were awesome. The young lady who did both was friendly, and did a great…read morejob. Everyone in the salon was very friendly, and professional. The salon was neat, and clean.

I was looking for a new place to go for a pedi, and this place seemed nice. I didn't have an…read moreappointment, but the woman working told me to pick a color and hang tight. As I was waiting with my feet in the water, I started to notice the overall lack of cleanliness. There were random cough drop wrappers and other bits of trash scattered over the floor. A different woman came over and started my pedicure, which overall was fine. However, I when my toenails were drying, my pedicurist just wheeled her cart down to the next customer. She used all the same tools on the next persons feet as mine. The file she used for the rough spots on my heels? She just swished it around in the water to rinse the dead skin off. And I'm all for recycling, but using an old dirty McDonald's cup for cotton ball storage? Just gross.

LOVE this place. I called and got in right away. the shape is exactly what I wanted and she was so…read morenice to me. I picked the color 01, it changes colors with the weather so when it's warm it gets pink, and cold it gets wine red. Absolutely will be coming back

Monday Tuesdays and Wednesday 20o/o if you pay cash it is very amazing because you can get the most…read moreexpensive pedicure with warm stones and paraffins paying cash you get the best treatment I truly love my technician he does not hurt me he does not nip me and Kevin is a true artist with the brush not using the air brush he has done excellent Job they last me longer The place is huge and nice music I lived my pedicure no hurt no cuts best place ever

Extremely racist I came here this morning and was told to sit by the customer as she was being…read moreserviced and as they finished they let two people go in front of me that's so embarrassing I was here first these people do not conduct business right very disrespectful and I'm disappointed.

Went for the first time today and was very pleased with their service. I'll be going backread more

I was skeptical about going to this shop because of the horrible reviews, however I decided to give…read morethem a chance. I can't honestly say I love their work, especially my nail tech John. He does an amazing job, every time I've brought an inspirational photos they've been able to give me what I want. I did have a bad experience one with another nail tech there but the manager handled the situation professionally. Katie really seems to care about her customers so I would definitely recommend them

Went here for a pedicure two weeks ago. I got regular nail polish. All of the polish on the wall…read morewas watery and looked very old. That should have been my sign to turn around and leave. The guy who did my pedicure did not speak a lick of English. The lady next to him had to tell him everything that needed to be done. He started to paint my toes and the owner came and took over because he was doing an awful job. One week later my big toe chipped (my toenail polish usually lasts a month even longer) now on the second week and it has all flaked off. By far the worst nail salon I have gone to for a pedicure. The chairs were not comfortable. Everything was dirty inside. The lights were flickering above the pedicure chairs. The only thing I enjoyed was the 10 minute foot/leg massage. Highly would not recommend this place.

Bad service, I called in advance for appointment, my girlfriend and I always come together they did…read morenot want to work on our pedicures separately so we had to wait an extra hour because of this. Bad attitude & bad vibes. I rather spend my money somewhere else I am appreciated and communicated. They lost 2 loyal customers.

I tried to use a gift card I received for Christmas at a pretty well frequented nail salon in…read moredowntown Sycamore called Design Nails & Spa. I went to receive a pedicure this past Tuesday evening and am now on a 7 day treatment for MRSA per my primary care physician. I work at a hospital and already was fearful about the possible risk of infection, despite them using sanitary prepackaged tools they opened in front of me. They literally cut both my big toe nails (curved not square as necessary for pedicures to prevent an infection or ingrown toenail) all the way down into my nail bed and my left foot was bleeding. Not only that but the technician left before I was out of my chair and after requesting only a clear coat asked if I wanted color after he had already cut off a sizable portion of my large toenails. Not only was I not given a refund, but they downplayed the entire situation. They said what do you want us to do? The nail is already gone. They even called me after I left and had them take pictures in an attempt to rectify the situation in some way by offering me to come back in 3 weeks for a free pedicure. To be clear I would NEVER let them touch my feet again. I called the Health Department and they don't even investigate nail salons in the state of Illinois. You have to go through the state to make a report. PLEASE, PLEASE, PLEASE, always go to a reputable source that you know keeps updated licenses and truly cares about the health, integrity, sanitation and quality care of your body!!! Had I had a choice I would have gone to Alyssa at Lyss Laid It. Absolutely an unforgivable customer experience. Please save yourself the worry and possibility of infection or something worse and do not frequent this establishment.

We wanted to give my daughter the princess treatment before we left for vacation so wanted to take…read moreher for a manicure (she's 3). They were so patient with her (even after she smudged her nails up because she was too excited). A great experience for her first time. I got acrylic French tips as well and my husband got a pedicure. Super happy with the experience.

They greet you as soon as you walk in and ask what you are in for (full set, fill, pedicure, brows,…read moreetc.) I showed my nail tech a picture and he delivered! He also hand drew the white lines/ glitter line. His name was Ron! This review is 1wk out.

Truly the best salon ever! I come in with something more crazy every time and without fail Le Za…read morealways exceeds my expectations! They are so good at attention to detail and even spot things on an inspiration photo that I don't see and make the design even better!