Title: The Plumber Who Saved My Mom (and her Wallet)I I have to give five stars to Rossman Plumbing, and specifically, to Ryan, who is apparently part plumber, part superhero. Mom's toilet had decided, without warning, that it would actively tryi to sabotage her life. I called late in the day, fully expecting a polite rejection, but Ryan, bless his soul, squeezed us in. When he arrived, he didn't just install the new toilet; he treated it like a delicate, million-dollar masterpiece. He "coveted every detail," ensuring its proper installation with the sort of surgical precision usually reserved for jewelers or swat teams disarming a bomb. I swear he gave the wax ring a motivational pep talk. But the real miracle? He looked at the extra part I'd preemptively bought (because I am an expert, obviously) and gently, kindly, talked me out of it as well as an extra ring he had; saving us actual cash. Who does that?! A plumber who actively tries to reduce his bill? Rossman Plumbing: 10/10. Ryan: The hero we didn't deserve, but desperately needed. My toilet is happy, my wallet is happy, and my mom no longer lives in fear. read more

About 4 hours before opening night of one of our Family Shows the theatre had a leaking pipe on the patio which flooded the entire area. I called Rossman Plumbing, the said they could get someone there in two hours and they absolutely came through. Their lead plumber, Edgar, was wonderful - very knowledgeable and extremely helpful. He succeeded in getting everything capped off and the water back on in the theatre by 7:04 and "the show went on" in time. Excellent service and excellent technicians, this is a company I would definitely recommend to everyone. read more

Ryan came last week and diagnosed chlorine and hard minerals in our tap water. We agreed to a 2 stage water filter. Misty in the office was informative and helped us setup a time. Ryan came early and finished early. He was super informative and helpful. Rossman has always been great. You always get more than you pay for for in expertise and workmanship. read more

Rossman Plumbing - 2 Stage, Sentry brand whole house water filter. - Plumbing Near Me - Riverside, California

Richard did a great job for us. We had a clogged drain and needed a faucet installed. Richard completed the job in a timely manner and left everything as clean as it was when he got here. I would definitely recommend Richard and Rossman plumbing. Bill D read more

Ryan Rossman arrived on time and was very professional through the whole experience. He kept us updated on every step until the issue was resolved. I highly recommend this company just on my experience with Ryan alone Thanks again read more

Richard diagnosed a major leak I had and was kind and patient throughout the process. He took the time to answer all of my questions and was overall great to work with. Would definitely call him back for future repairs! 5 stars for service! It was a bit on the pricey side read more

Best plumbers in the ie fixed my slab leak for b Half the price of the other guys would highly recommend for all of your plumbing needs read more

No one answers the phone. Why do they have an ad if they aren't going to answer or at least have an answering service?

Ryan at Rossman plumbing was on time, super descriptive, and gave me several options. He also didn't mind all my questions. Very rare these days. He diagnosed my leak and repaired it on the same visit. Great job!! Highly recommended. read more

We called Rossman Plumbing on Christmas Eve and they were able to come in and assess our issue right away. Richard is extremely communicative and was able to explain every thing in detail. He was super efficient and found the cause of our leak. Richard took extra steps and explained the whole process as he was working on fixing the leak. He truly went above and beyond! I highly recommend Rossman Plumbing for anything that you need! read more

My Plumber was Kevin Ramon. He was on time and was able to fix my garbage disposal. He also installed a new toilet. He is very professional and polite. Answered all my concerns. Thank you!!! Jacquelyn read more

Fast, reliable, trustworthy, inexpensive, and around the clock! Rossman plumbing has earned my business for life! I received a note from the city about a potential leak after my water meter was running high. The guys at Rossman came out, found the issue, repaired it and made necessary recommendations to ensure I don't face the issue again. It's been months now and they even checked up on me to make sure everything was good! Service like this doesn't exist these days! Save your time and money, call Rossman! read more

A few years ago, Rossman Plumbing came in to my investment home and looked at my GE brand water heater from Home Depot. Found out that all it needed was a new thermocouple. However: The owner, Matthew Rossman, told me via phone with his plumber on the line that I needed to replace the entire water heater. Total bull. I declined and got a friend to help me get a $10 thermocouple. We changed it out in 5 min. A local city official along with a school district official, they both had recommended Rossman. Turns out, he's donated money, sponsorship and gifts to the city and schools. That's nice, but that's how the company gets conflict-of-interest endorsements. These people recommended and endorsed Rossman Plumbing to me. When these folks asked me how it went with Matt Rossman, I told these people that I didn't have a positive experience. That's all I said. Nothing more. Almost immediately I get blasted with cell phone calls, texts and emails from Matthew Rossman. He gaslights me, saying he gets all positive customer reviews, that I shouldn't be talking sh*t about him when I'm the one who has a sh*tty brand water heater that wouldn't last another month. Instead of being a community focused business owner, and simply asking what my beef is, he decides to escalate immediately and go off. There was so much more BS that he spewed that wasn't even true. Guess what? I sold the house recently with the exact same "sh*tty" water heater. Rossman said the water heater didn't meet city and county codes. Baloney as home inspection and full appraisal revealed no issues. You want to take a chance with a lying, money-hungry, gaslighting, belligerent business owner who escalates immediately? Go with this company. I'd try another place. read more

Beware, beware, beware. If I could give them a zero I would. This company came to my parents home to install two toilets that were supposed to be for handicap with powerful flushing system (they installed 2-$400 retail toilets from Kohler and not what was specified) and to look at a possible leak in attic (which was an air conditioning issue). The service tech left in the middle of the job went to Home Depot and didn't return for several hours. Then upon returning to finished install the service tech lost his truck keys and couldn't find them. He even went so far thinking he lost them down a drain and uninstalled a toilet only to break it. He was stuck at my parents house who are elderly and handicap for 3-4 extra hours and the tension was very heavy. I went over to help look for the keys and we could not find them. This guy literally took everything out of the van on the driveway and threw everything back in his van leaving a mess in driveway of screws and bolts. The manager had to come get him and then they asked to leave the work van in driveway overnight to spare them the expenses of having to pay for an emergency service to make a new key. I had to get permission from the community and security to accommodate them. What makes me upset is they installed the incorrect toilets, charged my parents $2700 for two $400 retail toilets and my parents were so frazzled from this horrible experience. They had to have another crew come back the next day to finish up installing the wrong toilet. I called and talked to the manager Rudy and I asked him to cut cost way down for the huge inconvenience they caused an elderly couple. I understand companies need to make money, but they WOULD NOT provide an invoice of any kind with parts and labor so I don't even know how they came up with the cost and how many true hours of work was charged. I let them know that $1500 was a decent number to pay them for this job and they did negotiate down to $2100, but they still would not provide me with any invoice or paperwork. They also threatened to put a lien on my parents home if they didn't pay $2100 immediately. This company is very shady and operates on a horrible level with not providing estimates before work commences, proper costs showing parts and labor, proper products that were asked for, bad management skills when you have a problem, and makes threats on customers to pay for things they didn't agree to. They really took advantage of an elderly couple and overinflated their prices and did not provide them with the correct toilets and an invoice. They literally provided a synopsis as an invoice of what happened up to the point of the service tech leaving to Home Depot and then never mentioned all the turmoil after that. Do not use them! read more

We had an urgent toilet and shower backup with a new house, and the phone customer service was friendly and got a technician appointment scheduled within 2 hours. A text confirmed the technician's name and ETA. Our technician, Jesus Macias, was very friendly & knowledgeable of how to get the job done. I got an educator discount on top of a fair invoice price. Highly recommended and would call Jesus again in the future. read more

Our tenant called us after 7 PM on a Thursday night because water was leaking in their front yard near the water meter. The city had already determined that it was leaking past the meter, which made it our responsibility. I called Rossman Plumbing and they quickly sent out a technician to evaluate the problem. The technician diagnosed the source of the leak, gave me a price quote, and kept me informed on the status of the repair. Everything went smoothly and I was completely satisfied with the whole experience, from speaking with the dispatcher to having the technician call me when he was all done. I would gladly use Rossman Plumbing again and will tell others to do so! read more

After purchasing a home knowing the sewer line would need to be replaced. I hired Rossman to do the work which was done in June of 2022. The plumbing work they did great. In the contract, it released them from liability of lawn damage. They used an excavator to dig up the line, damaging nearly $1,000 of irrigation. I received a phone call stating "we have an issue" and the excavator hit the house, causing damage to the roof. They apologized and told me it would get fixed by a specific roofing company. It is now mid September and the roof has not bee fixed. I have reached out multiple time to the company and they have not arranged for it to be fixed. They do great plumbing work, but be careful using them. read more

Every time this company comes to see another condo which are homeowners which seems weekly they turn off water without notifying other residents and causing plumbing and water pressure issues in our unit..I took video and pics of our condos and others in our unit complex to show they give no notice park in front of owners parking spaces and only Bandaid issues for repeat business...It's a sad state for any business to conduct in this manner. I am also reporting to our HOA and filing a formal complaint. read more

After the Yelp review, I was called back because owner was mad about how badly the service was. I gave them another chance and a technician, Joel, arrived within the hour. He was very nice and offered me a discount of $50. He quoted me $175 to repair, but pushed it back repair to next day. The next day he said it was going to be $450, so I figured I'll just buy the Tankless water heater that was marked up beyond its value. Joel left a mess and holes and cut pipes in my drywall that I had to take care of myself. The discount he talked about was not on the bill. I gave Rossmans one more star for the effort, but if you want an honest reliable plumber, go elsewhere because it's hit or miss with Rossmans plumbing depending on which plumber. 9 months after Joel installed my Tankless water heater, water started leaking from the couplings. I was apprehensive to call Rossman's because of their shoddy work so I called a plumber I found on Craigslist. Because Joel used cheap galvanized steel fittings (which you're not allowed to use by state law) I had premature corrosion that eventually would become worse. Luckily Sergio Gonzalez plumbing was able to replace the fittings with approved copper fittings for an honest price. If you are need in need of an honest plumber that takes pride in his work, I highly recommend Sergio Gonzalez plumbing Inc. read more

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He was very onest Steven's he took his time and observed what was wrong with my plumbing issue the person that came out before did.a very terrible job. read more

Ryan from Rossman Plumbing came to my home when I had a water heater emergency. He quickly assessed the situation and determined that a new water heater was necessary. The installation process was smooth and efficient, and I was really impressed by how thorough and professional Ryan was. He explained everything he was doing and made sure I understood how the new system worked. The price was very reasonable, especially considering the quality of the work and the level of service I received. Ryan was not only a skilled technician but also a genuinely nice guy. I would highly recommend Rossman Plumbing to anyone in need of plumbing services. read more

We had an issue with our shower drain. We thought we would have to drain our savings. Rossman plumbing sent out a very professional plumber Steve Skinner. He was able to fix the problem for a great price. He was extremely knowledgeable and an asset to the company. Thank you for all of your help read more

The worst plumber I ever had! Had a leak in the ceiling, they came "not wearing mask" and tore the ceiling down "pic attached".. after 3 hours the didn't figure out where is the leak coming from. They left the ceiling wide open and promised to come next day since it was too late but they never showed up again!! Very unrespectful and very unprofessional... very disappointed!! To add: Found another comment by John G on 8/14/19 ... same issue!! They can't find where is the leak coming from!!! I wish I read that comment earlier!! read more

Rossman Plumbing - They tore the ceiling down, didn't find the source of leak, didn't come back! Update: 30 mins after the post they called for appointment! - Plumbing Near Me - Riverside, California

HORRIBLE SERVICE!!! This was the "3rd" time calling t​his company to correct a repair of a constant Drip where I connect the wat​er hose, located in my garage, that was not repaired correctly the first time. POOR, POOR SERVICE!!! A problem that should have been fixed the "1st" time around and paid good money for... STILL LEAKING, they did not correct the repair the "2nd" time out and now have the nerve to want to charge me again on there "3rd" trip out on the same problem they didn't know how to repair the first time they came out. Do not call this Plumbing company if you value your hard earned money and value your time. read more

I would like to share the great experience I had with Rossman plumbing. I had another plumbing company and a hydrojet company work with my sewer drainage problem with no success. Neither completed the job correctly. Ryan Rossman came complety prepared with the experience and equipment needed to find the real problem as well as an additional sewer line breakage line breakage caused by roots. Ryan is a true professional at his job. He was very courteous, informative and clean with his work. I am very thankful for Ryan and his co- worker Jose for the job beenlng completed correctly. I will call Ryan for all my plumbing needs. read more

Steve came out today for an emergency repair and he was AWESOME. He communicated about what time he would arrive, got straight to work and even video taped the leak to show us what was happening. He fixed the problem same day and was professional. Thank you so much!! read more

Dennis was awesome and very knowledgeable. Came in found the leak, got the job done and was super professional about everything. Next slab leak I will definitely be using Rossman Plumbing. read more

Great response & service.... Technian came out to fix my faucet well worth the price & service - work was top service - next best thing I can do is share my experience, read more

Exorbitant prices. I have a rental property and had to replace three old toilets, and they quoted $1,000 for each toilet, and $100 each for the water line. read more

Completely unbelievable how unprofessional this company is. Reckless driving and terrible attitudes.

I actually don't know about their plumbing services but had the misfortune of being on the freeway yesterday with their truck. On 11/30/2022 between 10;30 am an 11:30 am they were driving west bound on the 210 to the southbound 57 and I was going the same direction, luckily got away from them when they went on the 60 west. They tailgate horribly to the point I did not feel safe. They cut me off at least twice not to mention the other motorists they did the same things to so whoever was driving yesterday SHAME ON YOU. If you are in a company truck that represents the company very clearly you really should be much more careful. read more

Our kitchen sink was not draining for two days so we called down Rossman. They have done work on our home before (broken shower handle) so we are familiar with their work and system. They sent down Steve, who in his diagnosis throughout explained what our problem was. I thought that I had put too much food down the drain but he determined that there was sludge accumulated from grease, etc. over the last 15 years in the sewage line. He was able to determine this after he had tried to snake the line. After that, he decided we need to do some water jetting of the line to push to go ahead and clean everything through. All the sludge shot out of the overflow drain out the house; it worked! Stevewas in and out, efficient in his work. Along with this, hewas a super nice and personable and had his mask on during the time he was here. read more

Warning!!! DO NOT USE THIS COMPANY AT ALL!!!! THEY WILL DO THIS TO THEIR CUSTOMERS 1. As a plumbing company, they can't even find where a leak is coming from. 2. Walking off without fixing the problem and telling you that you just had a new problem just happen. 3. Saying "F**KING" a lot to you, and threatening you and your family to pay without fixing your leak at all. 4. They will rip off you for 4 hours of work for $3000 Here are the details about what happened to me: On July 3rd, my house had a water leak coming from underground (why I know is because there was a leak from the same place last year). My contractor recommended me Rossman, and two young Rossman employees came. They don't use any water leak detection devices to detect where the leak is. They simply cut 9 big holes into my wall and cut all the pipes just want to find out where the leak was. At the same time, I pointed out to them the area of the leak- because I know it is from same place as last year. The two young men don't trust me and told me that it is a new place that is leaking. At that time, they already had cut all my pipes and left me no option but to choose them to fix. THEY RIPPED OFF ME FOR $3000 TO REROUTE JUST 10FT Unfortunately, they found a wrong place and the water is still leaking. The interesting thing comes now. Rossman says they have 12 years' experience doing this, and they can't be wrong!!! Why the water is still leaking is because when they were doing the job, a new leak happened!!! Wow, how lucky I am, during the 4 hours they worked, a new leak just happened in my house! They start to play games now and find excuses for their mistakes. As a customer I don't want to pay them because they didn't fix my water leak at all and just damaged my good water pipes. The two men from Rossman start to say "f**king" a lot to me and my family and threaten me to pay the full amount by midnight 12:00am. For my family's safety I have to pay them and they just walk away without fixing my issue at all. For the next few days, I am out of town and I have to shut the water off for 4 days. During these 4 days, I didn't have any calls from Rossman at all. After the 4 days, I came back and I called them. They still refuse to admit that they made any mistakes. I spoke with the manager Cody, who was not friendly at all, but they still sent another 2 senior plumbers to my house who admitted that the first two guys had made the mistake. The two new senior plumber were nice and they fixed the problem. But because of Rossman made this kind of mistake and have employees with such bad attitudes, here are the losses that I had: 1. 9 extra holes on my wall which was unnecessary at all. Now I need to find contractor fix those. 2. Extra damage to my house because the water leak was not fixed on time. 3. Extra fees I had to pay because I have been ripped off. 4. Wasting my time to stay at home for the whole day causing me to miss work. 5. More potential risk of leaking as my good pipes are now cut. The Rossman boss is funny guy. If you post 1 star on yelp, he will comment "This is a fake profile set up by a competitor". Super dirty Anyway, ROSSMAN needs to take full responsibly for the damage they did to my house and the bad words they said to me and my family. I don't want anyone from that company to work on my house anymore. Their license number is 910308. If other people see my review, I just want to let you know what you can do if you have the same or similar bad experience as I did. 1. Post on Yelp 2. Post a Google review 3. File a claim with the Contractor's State License Board 4. File a claim with the BBB I will definitely do all of those as well as contact a lawyer. Whatever that costs, they need to be held responsible for their actions and for what they put me and my family through. read more

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I am a Licensed Civil Engineer for 20+ years in building, structure, inspection, and construction. I have hands-on experience with licensed plumber, electrician, concrete, and foundation for the past 10+ years. I am also working for cities and state to inspect construction works. The reason I am writing this review, it is truly come out from my heart and I would like to share with anyone who may looking into finding a trustworthy plumber or contractor who will fix your house and property. I found out there was a leak from my bathroom. Called HOA and they sent a "NEW" contracted plumber to inspect the problem. They initially do an inspection staying it was a leak from the bath facet and not the pipe inside. He confirm HOA will not cover and he want to charge $260 to fix the leak (by changing a part inside cost $15 at home depot). So I refused their overprice offer and will fix it on my own. 2 days later, the same Plumbing company was here to inspect my neighbor property. Asking them for their insurance info so they can begin their overpriced, unqualified works. Just be aware and very careful with dishonest company and BS they gave you. Suggestions: get a second opinion or multiple quote b4 signing if you don't know. read more

Love their technician, Mario who was a pleasure to have in my home! Very polite, friendly and very professional! Wish I could hire him but I had some reservation on the pricing ( beyond my budget at the time) which he even reduced out of consideration! This company is highly recommended! Ask for Mario!! He is a sweetheart! read more

An upstairs shower plumbing leak that drips downstairs is never good but Pierre Avayla of Rossman Plumbing made it as painless and straightforward as possible, and the price was competitive with three other local plumbers. He explained everything, showing me where it was leaking and answered my questions honestly so I understood the costs and time frame, and in less than two days the leak was fixed and I am confident the repair will last for many years. The water was only shut off for brief times as he worked so we could carry on our daily lives as normal as possible. Now that I have seen him work I am calling Rossman again for some other projects. THANKS PIERRE! read more

Rossman Plumbing - Plumbing Near Me - Riverside, California

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My wife and I have been going to Rossman for years now, and they've never let us down. They are fast, reliable, friendly, and most important of all honest. They have helped us repair many issues and they've always come through. I can't recommend them highly enough. Seriously, if you have a plumbing problem they are your solution. read more

I needed my gate valve in the front of my house replaced. The reps response was. They never shut the water off anyway. NEWS FLASH, that's what they are for. I asked him to replace my shower stems and he wanted to cut open my walls to charge me $1200 to replace piping. I went around the corner to a plumbing store to buy my own shower stems for $25 a piece. I have a corroded drain That I needed repaired and he wanted $250 just to unread apiece. The biggest rip off company on the planet did it myself. Thanks for nothing plumbing Company is what they should be known as read more

Rossman Plumbing - Plumbing Near Me - Riverside, California

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Second time using Rossman's. Today, Vance handled the repair. With his years of experience, he corrected a problem I'd had for years. His work was quick, thorough and of high standards. Thanks again for providing qualified plumbers! read more

Steve is the worst plumber ever. If they send him out to do your job refuse service. I have no problem with the company as whole just Steve. His untrustworthy not reliable and very sloppy. read more