I would have to agree with the other reviews. I am a physician myself and like to think I perhaps have a bit more understanding of some of the challenges a doctor might face. When I arrived I heard the receptionist taking medical history form a patient through the sign in window, clearly a violation and in poor form. She took my daughters glasses when we checked in, put them is some machine that sits to her left and wrote some numbers on a card. When the doctor came to the desk, he did the same thing, he crossed out what she wrote and wrote something else. Then she came back, and crossed out what he wrote...etc finally they talked and neither could remember if they were writing about the left or right eye and asked for the glasses back again! Throughout the exam, it was increasingly clear, the physician was not at all clear as to what my problem was and although I should have left then, I thought since I was already there and we were 1/2 way though I would hope I was judging too fast and it would all be okay. After my own exam, he said my prescription was fin, then he thought I should have bifocals, then trifocals. Then he thought about contacts, and finally wanted to give me a brochure for surgery (but he couldn't find one). They wanted my previous prescription but had trouble getting in touch with my last eye doc. (I actually had to call from the exam room on my own cell and got it in 5 minutes!) A week later my daughters new glasses were in, but they confessed the lenses were not exactly what she ordered. They actually gave me two choices...take the incorrect glasses or since she would have to work with the insurance company it would take weeks to get the correct order! Can you believe someone would actually offer the incorrect glasses??? I called the insurance myself and got it straightened out in 20 minutes. Davis vision was kind enough to call the office and rectify things in moments! Now when I am calling to get an estimate for when the new pair will be in, the phone rings 50 times with no answer. Tried from 3 different phones, no machine, no service, just rings! In closing, this is a clear mom and pop operation, with antiquated office procedures (they don't even take credit cards if you use your insurance!, you have to pay cash!!!), poor customer service, not responsive, ultimately rude. Would NEVER go back again, there are many other options out there!!!! read more