Just went to Ross in Paradise and bought a large ticket of items and learned I had got the wrong size and wrong age toy, but the entire bill was near 300.00 I was only returning 2 items. there was a problem with the sytem and the Manager at night did not know what to do. I used a credit card and do a chargeback and cause all kinds of fee's but instead I opted to give them one day and then return again. but the treatment was semi-polite " if the customer who has receipt is right" Then there is an override, in retail sales myself and know better. they just didn't want to figure it out and give the money back. sad thing to do at Christmas, maybe shop where there is better knowledge of the operations of a register. read more