Just went to Ross in Paradise and bought a large ticket of items and learned I had got the wrong…read moresize and wrong age toy, but the entire bill was near 300.00 I was only returning 2 items. there was a problem with the sytem and the Manager at night did not know what to do. I used a credit card and do a chargeback and cause all kinds of fee's but instead I opted to give them one day and then return again. but the treatment was semi-polite " if the customer who has receipt is right" Then there is an override, in retail sales myself and know better. they just didn't want to figure it out and give the money back. sad thing to do at Christmas, maybe shop where there is better knowledge of the operations of a register.

Sweet employees, lots of diverse options in styles and sizes. Great value for great products.read more

Let me start by saying Rebecca was extremely helpful and kind. I came in with a bag of clothes I…read morewas going to donate and she took all of it. I was in and out of the store within 15 minutes. Hands-down one of the best clothing stores in Chico. I will absolutely 100% be returning. Five stars for sure.

I bring brand named clothing and especially from their website from "brands we love" Took 4 hours…read moreto look through a single bag and just for them to take 3 pieces of clothing that are worth $100+, only got 16$ out of it. Do not come here to sell your clothes at all, do it at your own risk. Not worth it at all.

God help you if you have mobility problems. After trying to walk the store for selection and then 1…read more(ONE) dressing room, and the back and forth for the right size wasn't bad enough. But, then there is only 1 check out area, with mostly self-checkouts (with no one to assist understanding how to use them) and 1 (ONE) register person with a waiting line of 5-6 customers. So, after having no choice, due to hip pain, I left the 2 clothing items at the self- check and had to endure the walk back to my car. What is so hard about hiring enough people to man more than 1 register and your self-check area?!

This is a very niche review but I just have to leave it. I had left a pair of Ray Ban sunglasses in…read morea dressing room about ten years ago and my wallet in a cart a few days ago... Both times, angelic people had taken both my items to the customer service kiosk in the back of the store without hesitation. Nothing was stolen out of my wallet and my glasses were intact when I got them back. I just wanted to thank those people and I hope that good karma comes back to them ten fold. There are good people everywhere! A review on the store itself: the staff are always kind and helpful. They have sooo many options for clothes and home decor. This has been my go to store for clothes shopping for the last decade or so and I'm always complimented on my outfits! Highly recommend this Kohl's and the lovely people who run it and shop there!

Very rude sales lady name of Sarah I shop only Chico's for most of my clothes! I live in Lake Tahoe…read moreand on my way out of town to Ashland OR last week stopped to get a few things and didn't wear the jeans or a sweater I bought and needed to return it on my way home to Lake Tahoe The tags were on and I had the receipt she argued with me that the sweater was not purchased there ! I argued she finally looked at the receipt and saw I did in fact purchase it and gave me my credit! She was awful and I want everyone to know beware of Sarah !

Great service, great clothes! When they didn't have my size, they offered to get it and have it…read moreshipped to my house, free!

Tiffanie was extremely rude and unbearable! I came to ask for a specific necklace and check if it's…read morestill around, she was VERY rude and aggressive attitude as in response to my question! The guy that was with her was extremely sweet and polite compared to her, he said he's new but came up to me and did way more compared to her, good communication and helped me to his best of his ability but he had to double check with Tiffanie and well unfortunately I had to deal with her.

I trade at TJ Maxx constantly and needed to exchange the baby outfit I got for a gift for the right…read moresize. Walking in with the item in the bag, I informed the girl at the last check stand my intentions. She said I needed to get in line. I said, "No, I am going to get the correct size and then get in line". At least the girl that walked up said, " Yes, sure. That makes sense". So that is what I did, finding 2 more things to buy before I got to the register. The poor girl could not even do an exchange. She had to call someone to help her. The item had been marked down from 2 days ago. I DIDN'T CARE! It was an even exchange. Pull your head out and use some common sense! The really wonderful part? They wanted to scan my driver's license! FOR WHAT? Because they needed to prove that I wasn't someone trying to scam them. Say, what? I am very happy to take my business to Kohl's or Ross. I spent over $200 in the store in the last few days but I will betcha that Kohl's won't have a problem taking it. Poor little girls ( the check out girl needed help and called someone else), common sense has not invaded their minds. They are happy to just follow corporate policies that don't make sense. No idea about invasion of privacy or corporate having too much information and big brother mentality. These girls are the future of the world, going along to get along. Too bad Maxx. You just lost a good customer.

My very favorite local tack store. Diane and her staff are so friendly and knowledgeable about the…read moremerchandise they carry. And what a large and varied selection that is! They almost always have what I'm looking for already in stock.

Worth a trip off the beaten path! Dianne has a great shop…read morein Durham that is chock full of things any rider could use. There's tack and clothing for people and horses in English and Western disciplines. You'll find a selection of gifts and jewelry that are well made and fun. She has a used tack section with some great items and good prices, as well. What I found most special about this shop was the support and networking for my riding passion and the depth of knowledge and enthusiasm. I left after my short visit with a bag of fun, new grooming items to try, Christmas presents for my horsey friends, and resources vets, training clinics and riding events in the area. This shop offered everything I was looking for with a warm and friendly charm. Thanks!

Friendly staff. Quick service even when they are busy. Very clean. I'm happy to come here and…read morerefer my friends.

I really enjoyed my experience coming here. I booked a spray tan a few weeks before my wedding to…read morejust see if it was something I would like/want to do again beforehand. I forget the name of the gal who does the spray tans, but she made it an incredibly easy and pleasant experience. I was nervous because I've never had a spray tan, let alone set food in a tanning salon ever before, and I really didn't want to look like an Oompa Loompa. She was so helpful, guiding me through what I may be looking for, and through the entire process. It's slightly awkward to stand naked in front of a woman you have never met before, in a "shower", while she blows cold air on your body, but she was so professional and kind. I went back a second time because I did choose to go for it for my wedding and she was exactly the same way. I so appreciated it!