Never shopped at this location, didn't even know it was here. And the late hours are great for my…read moreschedule. My stars are for Nicole and whomever turned in my Mom's iPad she "lost" last week. We retraced her steps for that day and made calls. NICOLE answered our call and asked security type questions for identity and we determined that my elderly Mothers iPad was probably the one in "lost and found." I drove to store at 9:30pm and again proved my identity and retrieved lost iPad. My Mom was so relieved. Thank you.

Boy this space is Messy af I don't know if the employees don't care or what but junky and smells…read morelike a thrift store

Stopped by the pick up an online order but the email instructions versus the store were different…read more Fortunately, they were very helpful to get my order picked up. Thanks Mike and Team! Store itself is very well organized and everyone is on it! The holiday is in full effect

The female at the Amazon return spent a long time with a man that didn't have his returns ready and…read morewanted to talk about his grandkids and other things. She acted with no urgency even though there was a long line. I do not recommend this location for Amazon returns! I've been to this location before and the same thing! She is slow and talks to people even though there is a long line. I recommend driving a little further and go to the one South of here near the US 60.

Service was friendly. We can to look mostly at shoes. The shoe clearance selection is a bit small,…read morebut that is okay. Prices for clearance shoes is still a bit pricey. The clothing and shoes sections were well organized. The bathrooms were clean as well. Overall a good Nordstrom Rack. Hit or miss on the deals but that's okay. It's all about the hunt, right? Will definitely come back to this location.

Thank you Brooke for your outstanding customer service today! Your courtesy and your professional…read moreattitude are greatly appreciated when you helped resolve a minor issue. I can't say that I shop there frequently, but when I stop by I always manage to find great quality items at a very reasonable price. I will definitely check in more often in order to find great deals for the summer!

Great little store with a nice selection of merchandise to choose from. The staff are friendly, and…read morehelp keep this location fun to shop around at. Probably my favorite location, and my favorite place to shop in general. I appreciate how efficient they are when I stop by to pick up my orders, and that they are communicative of what sales are ongoing. I purchase t shirts, joggers, dresses and other little things from this store, and the quality and value is always notable. Will definitely keep coming back.

This place is one of the last OG Chandler Mall stores. I love it and hope they are around for many…read moremore years to come.

Fantastic experience in TORRID at the Tempe location I had a…read morebunch of items on hold and was running late and they kept the store open for a few minutes so I could complete the transaction and take the items with me that I needed for my travels. Autumn Jane, Liz and Emily have been great sources of excellent customer service and really wanting to make sure that I had the right fit & sizes, a personalized shopping experience and general joy in taking care of me! LOVE LOVE LOVE that kind of experience every day and will rave and make a point of sending personalized Thank you notes, calling local area manager and doing anything to praise their employees!! Thank you, TORRID, Autumn Jane, Liz and Emily! You are rock stars in my book and I will continue shopping in store and online for years to come!! My apologies if I'm forgetting any names of the individual sales team members!!

The girls that work there are great ! Especially the one (I can't remember her name unfortunately)…read morethat was helping me all night 3/15/25 I love this location I recommend 10/10

Great selection of affordable items.. some items are more than $5..which contradicts the name of…read morethe store ..still great assortment of items.. didn't see anything over $30..store should change its name to 30 and below ;). Regardless great place to check out for quick gift pickups or random useful gadgets/phone case without breaking the bank. Fast self checkout process especially if you pay with a card.

Thrift shopping really is a box of mystery candies. You know what to expect, but you don't know…read morewhat you'll walk into until you get there. I come to Five Below for the graphic t-shirts. They're cute and funny with a wide variety that changes every few weeks. They also have a good range of sizes. Most of the items are novelties, but they're fun to browse. I always forget how large the candy section is before the registers, calling your name and paying you back with a dental visit later. The store wasn't very clean, and items were scattered all over the place. Also, the only place for reusable bags for purchase is in the front of the store as you walk in, so if you need to buy one and forget where they are, the other options are to pay 35 cents per plastic bag or not use a bag. There should be more displayed near the register so people can easily find them. The experience is fun, but it's still your average thrift store. Not bad, not great, but okay. Also, the Santa decoration is terrifying.

I was very pleased with this store. I bought a purse in here today and I had a great experience…read more I was helped by a wonderful and kind lady named Kari, who was able to show me some options and make sure I picked the right purse for me. This location being an outlet location means the prices are so much better than anywhere else. The entire store was very clean, organized and it was laid out effectively. If you're looking for a new Kate Spade purse, come check out this location. I also got a free tote bag with my purchase which was a great surprise! **The drink in the picture is mine, I set it down to take a picture**

K.S. is my jam!! I love the simplicity and classic styling Kate Spade New York offers. I'm not a…read morehuge fan of fufu, over-the-top brands, so this fits me perfectly. That's not to say that I'm not extra on some days (because I am, lol), but a majority of the time, I'm a simple gal. I don't want or need pricier brands because I like spending my money on more practical things... like FOOD!! Duhh, lol! Service at any Kate Spade store is always outstanding. The employees are welcoming and very polite. Thankfully, I haven't come across any rude or disgruntled employees. I didn't buy anything this visit, but every time I see a K.S. store, it's a ritual for me to walk in and at least browse. This is one of the stores at the Phoenix Premium Outlets that offers a military discount with valid I.D. Yes, you can double dip and stack sale prices with the discount. Big sales happen on holidays, of course, so those are the best times to shop. Their regular sales aren't too shabby, either, though. Most times, I see 60% and even 70% off regular retail, so that's always fun! Their jewelry selection always gets me! I can't get enough. Kate Spade will always be a favorite staple for me. I hope you like it, too!

I had an amazing experience shopping at Buckle. Taya and Hannah's customer service was phenomenal…read moreand I will be coming back to shop more in the future!

Very disappointing experience at this location. I go in to check out some boots I liked that were…read moreposted up by the entrance. Try them on and decide I want to buy them, only to be told an employee sold two different sizes to someone, so the only pair left in store was 2 different sizes. They offered to ship them to me so I accepted and paid there. When I get the boots 6 days later, they have a couple scuffs and aren't packed like they're brand new. They look like someone's return. I blow it off and try them on in my house, and decide they are also super uncomfortable and I wouldn't be able to wear them. Had zero time to make it BACK to the mall or the post office to return them until 56 DAYS later, still within the 60 day return window. So I make a special trip to the mall and explain everything. The employee kind of acts like she doesn't believe me and then looks at her computer and says 'the system' won't' 'let' her process the return because it's been longer than 60 days. I had proof of when they were ordered and when I received them, but she wouldn't budge. I asked to speak to a manager and she said I am one. THAT is how a manager handles customer service? A human cannot use their common sense to override 'the system'? Does anyone know how to use their own brain these days? Thanks for wasting my time. I processed the return through the corporate phone number and I won't shop at this store again.