The pricing and product is fine, but upon purchasing a couch and dining table from Big Lots, I…read morenoticed there was a stain, a hole, and a crooked leg on my couch. I called Big Lots to determine if they would replace my couch for a proper one. They were unable to due to no other couches available. So then I called the manufacturing company and I went on a wild goose chase for customer service and never heard from them. Needless to say, I'm not saying Big Lots is terrible, but I would've appreciated more effort to afford me the new couch I paid $600 dollars for, instead of sub par quality. TL;DR I paid $600 for a brand new couch and I received a damaged couch instead and was unable to get a replacement.

Good Big Lots, the staff is always consistently nice…read more A 24 pack of water bottles are cheaper than what the .99 cent store has, instead of it being $7.99, its only $2. This place has everything you need with reasonable pricing, except for a produce section. I got a full bedding set for only $49 and T-fal pots and pans for less than $50. Also, the international food section is always winning. I have found German sauerkraut imported from Germany not Georgia for $3 for a giant jar. Paper towel, toilet tissue, plastic and paper cups all a lot cheaper than you'll get at Walmart, United, and Lowes. Dry foods from American to Indian to Asian, they have it. Bob's Mill oatmeal and other meals for baking they have it. Furniture in the back of the store and even a great pet section. Cleaning supplies and also a big pack of printing paper for only $3. Great store.

Top notch and the sweetest customer service. I love this…read moreplace. Provide a range of affordable to luxury items. It's nice to have this store as an option considering how limited Lubbock is (no Nordstrom or Neimans etc)

This store is a must see! I loved all the styles, accessories, upcoming fashions and even the…read moreupscale Tech apparel and few sorority items. The ladies made you feel welcome and very helpful. Definitely will be back!

I bought teeth whitening strips!!! Literally $1.25 Package says it comes with six !!!! I only…read morereceived two that's how disgusting people are here they steal from the dollar tree

I came into your store on Saturday the 3rd. There was only 1 cart available and I asked the manager…read more(I believe) if I could use it and was told no because an employee was about to use it. I looked at her in disbelief and told her " OK, I guess I'll just go home." I shop at this location all the time because it is the most convenient for me. But after being treated the way I was, I WILL NEVER SHOP AT THIS $TREE AGAIN!! You just lost a very loyal customer!! SHAME ON YOU!!

Great service. The two ladies were very nice and helpful. Will definitely go back. The store was…read morenice and clean. Great location also.

Shocked at the poor reviews... This store is always in great shape with tons of product, looks…read morenice, great location, and everyone that works there is SO friendly and helpful. I go probably once a week and they recognize me and let me know if they think there is something that I would be interested in based on what they remember from our previous interactions. Just really helpful and nice staff.

Honestly I drive 2 plus hours from Abilene just to come here. I wanted to buy some pants but I…read moredidn't know how they would fit. So I gambled and drove up. Not only did I find what I needed ( those pants fit!) I found a few other items I didn't need but wanted and everyone where was so nice. In addition to that, they are dog friendly so my dog came with me. Everyone was courteous and was so friendly to my dog. Even offered her some scratches. I will definitely return with my dog.

I have found my new favorite clothing line. Their No - Yank t's and tanks are really nice. Fit…read morewell, comfortable, hugging but not skin tight. Their dry on the fly pants are another great one - fit without being ridiculously tight or uncomfortable. My only drop in stars is because of the cost. They have frequent sales/clearance - which is great but prices are pretty high overall. The staff is friendly, knowledgeable, and just really good people. The location is close to me and the store always looks extremely well maintained/cleaned/orderly.

Five Below is always busy. Even more so during the holidays. They have a wide assortment of…read moreproducts; seasonal food, makeup, printed tees, electronics, pet toys, games, toys, books, stationary, and snack food. If you're looking for a quick gift, especially something with pop culture references, this is the place to find it - and it won't cost an arm and a leg. Remember- leading up to Christmas, you will have to wait in line to check out.

Five Below no longer sells items that just "$5" and less…read more That ship sailed long ago. My youngest daughter collects Mini Brands toys. She found an advent calendar of sorts for $15. Yikes, I know, but it was her money. The next most expensive item was a set of Aura Buds TWS Earbuds my oldest daughter bought for $8. But it still has cool stuff for affordable prices on many items. The t-shirts were definitely picked over. Several aisles and/or sections were disorganized and rummaged through by other shoppers. The worst part was checking out... a young female employee checked out about half of my items then left the rest to me. Just go back to having cashiers if you're that worried about stolen merchandise. It was okay, but doubt I will be back unless the kids bring their own money.

I hope this isn't the only Marshalls Home Goods that Lubbock has…read more I've visited this store twice and it always fails me. The home decor is mediocre and doesn't wow me. They sell fake gemstones and minerals that are priced ridiculously high for no reason. Dyed agate bookends that read, $75 for what it being dyed or it being "crazy laced"? Either way, dyed agate isn't worth a penny in the geology world. I've also seen geodes priced at $200 for a small quartz and calcite filled again both specimens aren't worth anything really. However, that's Marshalls ripping off naive people again. Another thing is the fact that there's either glass, fake plants, or lamps as decor is a joke. The lamp are ehh and cost way too much. The glass again is uhhh ok looking and the fake plants are ugh why would I spend this much for plants that don't give off anything for this price might as well go to the Dollar Tree or Home Depot. I feel as if this Marshalls caters to a specific crowd of people. Moreover, I don't like the fact that the customers don't know how to be respectful to others by saying, "excuse me". It baffles me that the aisles are already tiny and that someone rudely walks in front of you or into your personal space without using their proper manners. Additionally, the employees are fairly nice, but customer service is always inconsistent. First time, I shopped here I got a cashier that didn't greet me. Second time, I got a cashier that was bubbly. Actually the only good that Home Goods has is that you can get some good quality items on the clearance section. I found a fruit basket, silverware place set (that broke after two days of using) and my sister got a nice faux fur rug.

Fun store to look through for stuff around your home. The stuff is always changing, so if you see…read moresomething you're deciding about getting, just get it because it may not be there next time. They even have stuff for pets!