Visited the store today and everyone working was super nice! The selection was great and they had a…read moremassive last chance section with awesome prices. I was greeted and while I can't say if they greeted every person specifically, the workers were all easy to find, available, and happy to help answer questions. As someone who prefers to shop alone and in peace, I appreciated that I had the time and comfort to do so, while still having workers available for questions. If you ask for help they are happy to assist. I even saw one worker who was walking around with a customer helping them.

I have contemplated driving over an hour to go to your store so I read all of your terrible…read morecustomer service reviews. In over a year Land's End did not correct the problem so that poor reviews about the same complaint continue and have not been resolved? Your replies have only paid lip service with nice words. Why should I waste my gas? It's not the same company I had come to love! When I had a mastectomy 33 years ago and wanted a swim suit for post surgery therapy, Land's End promised a fit for every body type. There were NO mastectomy suits for that body type in the catalog. I called Land's End on it and by the next summer there was an entire mastectomy product line. That's responsive!!!

This store has a boutiquey feel to it, like women's clothing stores used to have. It feels very…read moreupscale. The prices are reasonable for name brand clothing in pristine condition. They have shoes, bags, accessories, anything a gal needs in a wide range of sizes. In other words, it's not 10 year old Missoni in size 4 masquerading as a consignment shop (and I WORSHIP Missoni). If you are larger than a 10, you will find plenty of options here. There is also a small selection of men's clothing. Juniors or women who like to think they are juniors, this store is not for you. This is a shop for women who don't mind admitting they are over the age of majority. Clothes are arranged by type and by size, so if you're looking for a jacket, there is a section for jackets, skirts, etc. I was tempted by the most buttery soft ultra suede skirt in a light purple. But then I remembered, I'm only buying black and white anymore. I didn't rate this store higher because the sales clerk (who I know is not the owner) did not greet me or make any effort to engage me when I came into the store. In fact, it felt like she was avoiding me. When customers walk into a store, it's customary to say "hello, are you looking for something special"? Don't walk behind the counter as though I'm not there. I wasn't even rockin' the nose ring; but I'm not inclined to return when there are so many other options. ( As an aside, I've walked into Nordy's looking like crap on a tray and I've still gotten stellar customer service). Anyway, this store has very nice clothing and excellent prices, they also take plastic. Don't know what the return policy is, cause, well you know...I hope you have a better experience. 03/29/2011 I never mentioned children's clothing in this review. If you looked at my profile and reviews, you would know that I am not spamming. I write about my encounter with a business, which in this case was a departure from what I experienced from local consignment shops. It should also be noted that my review was complimentary of the store in general and the merchandise.

I've been going to Charmingly Linda's for quite some time now. They have a new location, so if…read moreyou've been a customer in the past, you might want to note the new address. I just happened to see the big consignment sign near the street on Lancaster Ave as I was driving by and I made a "U" turn. I didn't know it was Charmingly Linda's, but I'm glad I found it again. This is a nice store. It is not glamorous (though I think they are trying). The clothes are down to earth clothing, not much stuff for the younger crowd. Mostly they stock women's clothing, shoes, bags, accessories. They have a very small men's department. When I was there they had a huge selection of Vera Bradley bags. It is hit or miss. One thing many may not know is that Linda's husband sells things on E-bay. With the population aging, there are more and more people who need this service. I will go back from time to time cause I like to see what's there. I've gotten slacks, tops and a raincoat in the past. Best of luck thrifting.

Passive aggressive returns experience just now. Young female was someone we never saw before so she…read moremust be new. Her attitude about an online return could not have been more rude and unprofessional: -Complaining about having to do her job -Tried to tell us that because we took items out of plastic bags garments were wrapped in to ship (that tear apart when you open them to try stuff on), that she was REFUSING to take the return? In brand new with tags condition? Really??? -Then when we pointed out tags and corresponding receipt line items, she was DISPARAGING us for taking clothes out of bags to try them on? Really? This has NEVER been an issue EVER at Sierra (or any other store) and NOWHERE does Sierra tell you you must have the plastic wrap from each garment to make a return. How are you supposed to try things on? Absolutely psycho worker here! -Going REALLY REALLY SLOW to be passive aggressive, such that half-way through the transaction, another cashier came over and helped FOUR PEOPLE in the time it took this person to do the second HALF of our return! -Giving that cold angry silence that is just childish and rude. I'm not visiting this store for a dose of this girl's personal problems dragged with her to work and spewed at me as rudeness! This isn't personal, Hon, it's your JOB! Grow up, really, just grow up! I was going to change my prior review to more positive for this store based on a number of better experiences between that and today, but today was just dreadful! This young woman has no business working in customer service. Whoever was at the register at 4pm on 6/15/24 needs an attitude adjustment, and a warning. Based on recent improvements I've been spending multiple thousands per year at Sierra (over $1000 in the past month, actually), but having to DREAD rude nasty people at the store to make a return? Hell no!

They always have great deal and a great selection. The staff are super friendly. I've been here…read moremultiple times and the last time I was here, I couldn't find the matching shoe. They were able to help locate it. I really enjoy how organized and clean the store is and they sell really good brands for a great price. Definitely worth checking out and it's a great addition to the Exton area!

Cheap little place but does not have lane Bryant or any leather coats, I was looking for a nice tie…read moredye crocs and a knitted sweater but they don't sell any unfortunately

The owners hid my review on another platform, so I'll post it here. Very poor service. For the two…read moreyears I was a seller (never buyer) here, they've continuously low balled me more and more, but to avoid the hassle of shipping my "high ticket" bags and shoes to the big online consignment companies, I sold to them. Owner Olivia and incompetent staff bait customers into coming in via inflated text quotes and then switch the price of what they would offer once in store. There was no distinct difference between my item's condition and what was sent via photos and the texts confirm that. They tried lying and saying they weren't aware the bag model was a small when the text states it clear as day. The girls who work there are not fashion girls and know nothing about high fashion or designer items, so they can only Google and pick the cheapest item they can see and offer it to you to gauge how desperate you are for the cash. I will continue to bring clothes to other Plato's Closet locations, but will never do business with Style Encore again. Beware as they've also told me before that they had recent "incidents" of people successfully selling them inauthentic items, so keep that in mind when deciding if you do decide to buy anything from there. I never purchased, only sold and all of my items sold were proven authentic with receipts and confirmation from Entrupy. Olivia tried contacting me multiple times via phone and text message only after the review was posted. I declined her calls as I felt they were not done with the genuine intention of trying to remedy my concerns. While texting her during the buy, I let her know that I was not happy with how the buy was going and she did not choose to call me until after I had already left the store and posted the review. I felt and feel this was as a result of the negative exposure and as bonafide scare tactic. She also stated I made false statements, to which were completely untrue. I am certain that the one of the owners will "respond" to this review by either making false statements about me or discrediting my entire experience, but they can't provide proof of any of what they allege (ask them to). Screenshots (proof) of my experience have been included for review. Please parse the screenshots and this review to see for yourself who is telling the truth. The owners may also try to say that the original quote to buy the bag was from Dec 2024, which is true, but if you check the April 2025 text when I requested an updated quote due to the amount of time that had passed, Olivia confirmed that the quote would be similar to before and even sent a screenshot acknowledging the same payout herself. Therefore, anything Olivia or one of the other owners state regarding not honoring a quote because it was from Dec 2024 is utterly false. Lastly, this occurred in April 2025 and I ended up selling my bag for much higher than what she offered elsewhere, and so were a few of the other people I recommended to sell here after telling them my experience. It also smells very badly in there, and I'm one of many who have stated this. If/when you buy here, do be sure to have your items authenticated independently of them. If/when you do sell here, do be sure to keep this review in mind when setting expectations of how your experience will turn out. Good luck.

I ordered clothes for vacation and chose the $29.95, 2 day delivery. Two days later when I had not…read morereceived a shipping confirmation, I called customer service. I never received an answer as to why it had not shipped only told that I ordered it after the 3PM cut off which would put it at the next business day. When I said but it still has not shipped so I still will not receive it in the 2 business days. I was told I could not cancel the order because the warehouse had the order. The rep would not give me solid info to get a prepaid label to return the clothes when I received them and gave me two reasons why I could not speak with a supervisor, 1st they were busy on calls and 2nd excuse a few minutes later that they were in a meeting. The rep even asked repeatedly why I wanted to speak with a supervisor! Beware buying from this website! The stores when still operating were great!

I have been to this store many times. I am greeted with a bright "Hello" every. single. time. I…read moreenter the store. The sales people offer to help but are not pushy by any stretch. I have been waited on promptly when I have had questions or wanted to pay for my items. I even made a suggestion about carrying belts, as they don't. (I know that's a corporate decision.) They were extremely receptive and said other customers requested the same. The store is neat and tidy, even during the holidays. I will definitely return.

I was so excited to see this store open in Exton. The staff are incredibly helpful. There was a…read moregreat selection with a lot of good sales going on. Overall, this is a great addition to the area!

Went to return online order items. Store is very well stocked but really boring & odd fitting…read more"factory" clothing. However, the jewelry is fab & decently priced!