If you are short staffed, you should still have someone at the dressing room rooms. You have some…read morestore employees walking around doing inventory, but people are literally walking out of your store because the dressing rooms are not open. Make better choices for your customers so that we can try on the clothes and not have to walk out of the store after driving 25 minutes to get there.

Price gouging gas become insane, tiny tins of basic desserts, chocolate, toffee, easily push…read morehilariously naive prices. Despite the decent orfanizated spaces, attempts at quality brands, and friendly staff, I am trying TJ less and less past years as eBay, Asos, and even Target offer better variety, prices, and never having to wait for a surprisingly snail pace checkout.

I want to recognize Brenda at Macy's in Greenwood Park Mall for truly exceptional service…read more What makes our experience so remarkable is that Brenda had already clocked out for the day when I approached her for help--I had no idea at the time. Instead of simply pointing us in the right direction, she stayed with us for at least another hour and a half to help my son find everything he needed. She sized him for a suit, helped us work through different fits and styles, and stayed with us as we selected a suit, at least six pairs of pants, four or five shirts, two ties, socks, and more. She was incredibly patient, knowledgeable, and kind throughout the entire process. My son was becoming quite overwhelmed by all of the choices, and Brenda recognized that and made the experience manageable for him. Without her help, we genuinely would have struggled to get everything accomplished. Employees like Brenda are what make customers want to return to a store. Staying that long after her shift to make sure we were completely taken care of was far beyond anything we expected. We are incredibly grateful for her kindness and dedication, and I sincerely hope Macy's recognizes Brenda for going so far above and beyond for us. Thank you, Brenda. You made a potentially stressful experience an absolutely wonderful one. Five stars does not feel like enough!

This Macy's is located in Greenwood Park Mall. My husband and I like shopping at Macy's because…read morethey have everything from casual to dress wear to outdoors stuff. We frequent Macy's a lot when needing to get clothes for occasions. They have multiple entrances, so parking usually isn't an issue here. The mall can get really busy during holidays, so it may be harder to find parking during these times. The entrance by the ladies/junior section has a women's restroom conveniently located by the fitting room. I have used this restroom often, and it's usually clean. Macy's sale racks are worth checking out. I found a cute sweater dress marked down for $22 that was on last act that I purchased. Original price was $80. I love a good sale. Fitting rooms are available in many of the departments, so that's never an issue. Most of the workers are helpful. This location also has a whole area for Macy's Backstage which is more clearance/marked down items. I found a pair of boots that were my size for $5, but unfortunately they were too tight so I decided not to purchase.

I stopped in here by chance the other day, I saw it as I was driving and stopped in. I have not…read morebeen in a Clothes Mentor in ages. Lucky for me there was a big sign at the front door that said "90% off clearance sale". There were select items marked throughout the store that were on sale. The first rack I saw though was all designer items with really high prices and I thought maybe this wasn't the place for me as I am a thrifter and like to keep my fashion budget on the low side. I was pleasantly surprised with what I was able to find though. The gals that worked there were super helpful and answered the couple of questions that I had. I ended up with 5 items and I spent just $15 on those, what a deal! I will stop in again sometime to look as I had forgotten what was available in this store.

First time visiting this thrift store and I was pleasantly surprised. It was well organized with…read moreplenty of dressing rooms. It reminded me a lot of Plato's Closet with it's design. They have name brand clothing, accessories, shoes and purses, but at decent prices. I would not consider it upscale, but it is nicer than say Goodwill.

I've watched over the years the steady decline of diverse inventory of department stores. This…read morestore is no different. I maybe go in Von Maur once a season, and it is even more noticeable at least to me, when you visit a store in longer intervals. They do have excellent eye-catching merch displays and still focused on upscale dressing and seemed like every section had a sales associate to help and areas were upkept. They are targeting heavily toward the older higher income demographics. It is especially telling when you listen to their choice of piano music in them. I would think a salesclerk would go a bit bonkers hearing taped renditions over and over of sickeningly sweet instrumental earworm inducing oldies all day long. I'm surprised this mall chain has lasted, as it hasn't really changed with the times. As times get ever more difficult with less to spend in this way, it will be interesting to see how this chain reacts.

I don't like to shop but love shopping at Von Maur. The staff is professional and super helpful and…read morefriendly. They gift wrap beautifully and will send packages for no charge. The merchandise is high end, name brand. They carry men's, women's and children's clothing and shoes and a small section of seasonal household decor. Yesterday, I bought several gifts. The store was decorated with a pianist playing Christmas music. I found exactly what wanted and an associate carefully took the information for wrapping and sending. I saw several other things I wanted, including Christmas outfits for my granddaughters. I left without buying, but later in the day decided my girls needed those outfits. I called the store and Deidreana found the outfits and put them on hold until I got back over there. The outfits were even on sale. Returns/exchanges are easy. They put gift receipts in each package. The store is always immaculate and has lovely restrooms. There is plenty of parking around the store, although parking fills during the holiday shopping season. I recommend and will probably go back this week myself.

I have been to this target multiple times for either a mobile order pickup or either just going in…read moreto shop around. This store is very organized and the employees are very friendly. Each time I have gone here I have been satisfied with the customer service I had received. The prices are items are your typical prices and love how if you have a target red card you get an additional 5% off your items when you use it. If you don't have a red card definitely join if you like to save money. Also they have target 360 that you can join. It has a lot of great perks and you get a free gift each month. I haven't had any issues with any items I have purchased here before and feel I have always been satisfied.

They have Failed the queer community and the prices are too high…read more It's just Walmart with better graphic design. Might as well go to Walmart and save 50%

I recently ordered some hard-to-find shampoo on the JCPenney website and had it shipped to the…read morestore to avoid shipping charges that almost cost as much as the shampoo. I placed my order on Jan. 4 and didn't get my ready for pickup email until Jan. 15, which I thought was a little slow--but it wasn't something I needed urgently, so I let that slide. The ready for pickup email had a convenient link to allow me to choose between coming inside to pick up the item or using their curbside service. I decided to try curbside, pulled into one of their clearly-marked spaces in the parking lot (this area is in the large parking lot that is shared with Ulta, Red Robin, etc. - not on the other side of the building), and told them which space I was parked in. I waited about 10 minutes and then checked the web page I'd used to check in. There was an error in red that said "We're having some trouble, please continue to wait or try again later." I decided to just go inside to see if I could quickly grab my item, but the lines were really long, so I just left and went home. About 5 minutes later, I got a call from a JCP associate apologizing for not being able to get my item out to me more quickly. I wasn't able to run back over there, but I went back the next day and repeated the curbside process, and this time I had my item within minutes. Overall, I think this was a positive experience and think it's a good place to consider when you're shopping around for bargains--they often seem to have really good sales and coupons on top of those sales.

My family and I frequently shop at JCPenney, and I have never had an issue with any of the staff…read moreuntil this recent experience. During our visit, I encountered an employee who was not wearing a name tag and was extremely rude and disrespectful toward my daughters. My daughters were checking out immediately after me, which is something I have been encouraging them to do because they are at an age where I feel it is important for them to learn independence and become comfortable handling simple responsibilities on their own. Unfortunately, instead of being patient and helpful, this employee spoke to them in a way that I found completely unacceptable. As a parent, it was very upsetting to watch someone treat my children this way when they were simply trying to complete their purchase. I understand that employees deal with many customers throughout the day, but there is no reason for a child to be treated disrespectfully, especially when they are making an effort to learn and become more independent. I have always enjoyed shopping at JCPenney and have had positive experiences with your staff in the past, which is why this interaction was particularly disappointing. I hope this matter can be addressed appropriately so that other customers, especially children, do not have a similar experience.

Since we were on the north side, my wife wanted to stop at the Chico's inside the Keystone at the…read moreCrossing Fashion Mall to check on a certain type of pants. We browsed for awhile and weren't having much luck. About then, one of the staff noticed and asked if she could help. When my wife explained what she was looking for, the woman said that the seasonal item was about a week to ten days from being shipped to the store. It was nice having someone working who was aware of the inventory and ordering time frames. I'm sure we will be back in the area before the end of the month, so we will be back to check out their line. I like when businesses take the initiative to help their customers! Review #2046

Just want to add, I love their clothes and jewelry…read more One thing tho, if you'll buy online and pay Paypal, and then take it to the store to return, they will not take it and will not let you exchange. The sales associate at Keystone at the Crossing helped me package my item and even provided me with a bag to ship an item back to Chicos. I shipped it and received my credit back to my Paypal within one week. Next time when I shop online, I'd pay with my credit card.

This well-maintained facility has a wonderful selection of quality, large-size clothing items from…read morewhich to choose. Yvonne helped us throughout our visit; being informative, helpful, accommodating and patient. The store, staff, selection and approach to customer service make what can at times be a frustrating/annoying task; a much more pleasant experience.

They have wonderful sales, and the quality of the clothing is great…read more Ordered my husband a sweater vest online for store pickup. It was available as promised within 24 hours, and he picked it up a few days later. It fits just as expected, and will be a nice addition to his holiday wardrobe and beyond.