They are the most stocked Ross I've come across but the staff is super rude! I'll drive further for better customer service.

Like others are reporting I do feel uncomfortable going into a store that has actual guards and a staging area that you have to wait in to be let in. Also they have this militant employee at the door of the dressing rooms. Ensuring how many items you have going in and going out as they hand you a placard with a number. It's a dress for less for crying out loud. I don't get this treatment at neiman Marcus or in the cherry creek district. Do gangs come in and rob them? If that's the case then I'm definitely not frequenting there. As I digress I normally don't shop here but I heard there was a type of clothing that could be found here. Though i didn't find it i found other clothing that i purchased. When I did ask for service they were pleasant about it. read more

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This location is the complete ghetto! Line always long and slow. Prices missing on tags & if I want to know how much something cost you mean to tell me I have to stand in a ridiculous long checkout line just to have figured out how much something cost to determine if I want it or not. No one available in the store to scan an item?? Then to top it off guards at the door pressuring you for a receipt. Calm down this is Ross not Saks 5th Ave. Folks not that pressed to come to this raggedy place I'm good! read more

Manager is walking around while there's an insane line. Only 3 registers open. The manager can't open another lane?

The manager I can see struggles with employees, turnover and slightly unhappy veteran employees and it shows in their work they needed assistance for everything I come here quite often so they haven't been there long but long enough she needs some help asap before they lose her eventually she'll get exhausted if corporate doesn't because it's always a long line as seen in the pic it's almost all the way back to the back of the store the selection is good if you get there in time and items placed properly the prices seem to have risen as well it used to be a valuable price but items I've bought from the brand themselves at sale price is the same when it use to be lower then the sales prices because a lot of it is overstock, discontinued, quality control throwaways and after season clothing read more

Ross Dress for Less - Line - Women's Clothing Near Me - Aurora, Colorado

I had run into Ross early in the morning on the 17th of November. I had wanted to pick up something quick. Even though there were 5-6 people in the store (customers), we had to wait for a 10 second roped offline security check. Then after that was completed, they let us go in. First off, I don't feel comfortable going to a store where it's a security check and their excuse is to limit people and security check. Essentially what they are doing is saying, we want to get a clear picture of your face on video in case you steal. The whole interaction makes me feel like a criminal and that they are profiling people. I will not shop at this store or any store that treats its customers like this. Despite this security check, I had to wait several minutes for the store to find a cashier. I would encourage others to not visit this store. Nobody should be treated like a criminal. read more

I'm a 53 year old black man who was with his teen son. We stepped into the store and was immediately asked to "stand there for 10 seconds". A store security guard stood by as this happened. I asked the manager(?) what was going on and he stated that the store has had a massive theft problem. Not sure how that's my problem, seeing that I hardly ever shop at Ross anyway. But it gave off MAJOR racial profiling vibes. After the 10 seconds the manager(?) then stated okay, you can come in now. I'll be honest, I seriously felt some kind of way. I politely declined and walked out. Seriously, who would feel comfortable shopping/browsing there after that? DO BETTER ROSS. read more

This store is trashed, they need more staff. The line is normally stretched to the back of the store because they only have 1 or 2 cashiers working at a time. read more

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Wow, hold everyone that enters for 10 seconds as a "safety check" is really just a chance to capture your picture on camera, fine. What you should really capture is the customer's expression when they go to check out and have to wait in an extremely long line because there's only 2 registers operating! Yeah, no thanks!! read more

came here to find some cheap stuff for my new house, the workers all looked unhappy, the cashier was rude, I tried to joke around with her and she just rolled her eyes, I've worked in customer service before (including Ross) and I always felt good when customers joked around and tried to make me smile. not only did she roll her eyes but she wrapped my ceramic bowl very poorly and when I was leaving with a $200 purchase and hands full no one offered to open the door and well my bag ripped and the beautiful ceramic bowl shattered. it was the only one left so I couldn't replace it, everyone was just down right rude, if you don't like your job then find some thing else so you're not face to face with customers. read more

This store is one of the most worst Ross . It's always crowded yet management can't do scheduling and put a bunch of people in the front doing nothing and 2 cashier while the line is always 20 + . Ross corporate should firing upper management because clearly they have no idea how to schedule a store . If I can give negative star this Ross def deserves it ! read more

Just don't do it. Two registers open while the manager stands around watching. Literally watched people leave carts full of stuff in the check out line at least 30 customers deep. My wait was close to 30 minutes and I was in the front 3rd of the line. If you're looking to waste some time this is a great stop. If not plan accordingly. If there's something here you really want be prepared to wait for it. read more

This place is always packed every day at all times. Also, the times that I go, there's always 2 cash registers open out of the 15 that they have. The merchandise they have is good. But for crying out loud this place has more people than a concert. read more

Great selection, but needs a cleaning. Clothes were everywhere even on the floor. Line was very long but went fast.

Melissa in returns really needs to see a therapist & an eye doctor. I had all the Receipts and tags on my clothes that didn't fit me and she kept telling me they weren't on there and told me to manually check the product Id number and they were all there & then she decides to finally put her glasses on. And she's like oh well I guess they are on there huh. No need for her to slide all the clothes back towards me when I'm trying to return it properly and respectfully. It's not my fault dressing room are closed read more

I recently learned this is one of the busiest Ross locations in Colorado. And for good reason, it has a decent selection of just about everything. I see some people complaining about lines and it being messy. In my view, if you want a full retail experience, go pay full retail prices. This store gets slammed on the weekends because they literally have something for everyone. I only go to the Co Blvd location for women's dresses - definitely the best selection there. Other than that this location is great, just avoid peak times. read more

I have been to Ross stores all over the country and this Ross is the junkiest. I am a shopper and I don't mind digging, but this store needs a MASSIVE cleaning and organizing. read more

at least 100 people in the lines and they SERIOUSLY think two registers being open is smart? not to mention half their staff sitting there. wish there was 0 stars. read more

They actually have XL+ sizes. Great prices. Nearby. Friendly service.,................................, ,.......... read more

Very bad, line literally wrapped around the entire store. Great selection tho. Only 2 cashiers. And very dirty.

I love Ross stores, I've shopped at them for about 20 years. However this particular one is in severe need of a makeover. The lines are ridiculously slow, they can easily speed this up by using all 13 registers they have, instead of only having 4 cashiers at them during the afternoon shifts. The merchandise is the most cluttered and disorganized of any store I've ever shopped at, I hope management will figure this out. Why is it that there are long lines right near the men's aisles?! It makes it difficult to access the men's departments. One big plus of this store is the fact that their selection is large. I at least found a pair of jeans I really like in the exact right size. read more

This place is a lawsuit waiting to happen! Total disaster and impossible to find anything. And to top everything off their bathrooms are out of service! read more

Ross Dress for Less - Women's Clothing Near Me - Aurora, Colorado

Horrible experience and BAD MGMT manager did not Wana help she rather put carts away and stock and have the worst customer service her name was alma the only 2 young employee s working with NO HELP FROM OTHER EMPLOYEE S IR MANAGER how is there 13 register s and only 2 working !? Was in line waiting to checkout an hour! read more

Ross Dress for Less - Women's Clothing Near Me - Aurora, Colorado

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Well here's a place that hardly deserves 1 star. In fact this may very well be the worst clothing store I've ever step foot in, in 25+ years of shopping. If not for the pleasant interactions I've had with employees, I'd probably be filing a complaint with corporate. I've lived in the area for a couple years now and have shopped at this location too many times than I care to admit. About a month ago I made the dreadful decision to step foot in this store yet again. Hoping to find a pair of sneakers and get the heck out. Haha well the reviews in motion, so I'm officially done with this place! I've always enjoyed shopping at Ross, Marshall's and stores alike. I appreciate being able to find a cute dress one minute then stumbling across some some sick wall art the next. Especially when it's decent quality and reasonably priced. But not once have I visited this store and walked out satisfied with the experience. And I'm not talking life changing. I just mean overall satisfied with the time spent in the store, whether I decide to make a purchase or not. But every single time I've come to this location, there's almost always been a line backed up to the shoe section. And if there's not, oh there will be by the time you've spent 15-20 mins trying on shoes and envisioning that lamp in your bedroom. And if you're thinking to yourself "well it'll probably move pretty quick, I'm sure folks are just social distancing" HA! Go ahead and wait. Because you'll be the next one writing a 1 star review on Yelp. And it won't just be the wait times. Or the overworked employees. In fact what'll really get to ya will be the madness, the symphony of kids screaming and parents snapping back as if they're in the comfort of their own home. No! It'll probably be the time you've spent in line contemplating whether or not YOU'VE gone mad for continuing to stick' it out in a place like this, And I'm relatively easy to please. I've got a big family with 3 brothers and over 22 nieces & nephews. I KNOW what it's like to be around some noise. I can no longer give this store a pass because ..."Hmm they must just be really understaffed" or "well there must be so many people out trying to shop right now" or "yea the shelves are pretty bare, there's maternity clothes with workout clothes and what's left of the wall decor is with the pet supplies. Meh maybe they had a rush of toddlers playing musical chairs with all the merchandise" No! Every time people. This is EVERY TIME! read more

This is the best location is you want to: - Find the perfect item in the wrong size/color (if it isn't outright ripped/chipped/broken) - Have several unattended children run into you (more than once) - Trip on clothes/hangers/merchandise littering the aisles - Get hit on by creepy strangers - Catch a disease in the restroom - Wait in line for half an hour for a cashier that doesn't even greet you I've seen my fair share of Ross stores, and this one continually disappoints. read more

I know, I know. Ross is usually trashed. But this store? It was really not one of the better ones I've seen. But I've come to expect that from a Ross. Anyway, I did find some GREAT finds, which is why I gave this store three stores. I found two amazing dresses (one to wear on a date night on my honeymoon, and another for my reception) and even a piece of lingerie in my size. The plus size selection was better than the store closest to me (on Colorado Blvd.), so I would definitely consider going back. I know the store can't do anything about it, but there were a ton of terrible children running around with (seemingly) no parents. That was kind of a bummer. I even had to tell a kid not to climb on a fixture or else its fingers would get pinched! Meh. read more

One of the better Ross's I've been to in Colorado! Selection was pretty good for dresses, not so good as in none for shorts, shirts were ok, petites section was meh, but I think people in Colorado are just taller! So when I think about it the selection wasn't awesome but it was enough for me to leave with a little of everything and happy! Staff is overworked, but generally happy. I will drive to this one vs the one close to me in Belmar read more

I love Ross. I always find good bargains here. I often buy clothes, shoes, pet supplies, and general home goods. It's not a five star atmosphere but the bargains I find make up for it ten times over read more

Ross tends to be a very hit or miss place for me. Some times I find really great deals and other times I leave completely empty-handed, depending on how picked over the store is by the time I am shopping there. Recently, I have been really liking this location. The selections are pretty unique in terms of clothing and accessories, which is a definite plus. Even today, I found some stylish summer clothes all for under $20! I find that the employees here are friendly and open to you, even though they seem busy throughout the store. They are all willing to help you and do their best to provide great customer service. The only problem I have is with the amount of clutter that accumulates around the store, especially in the shoe aisle. It's difficult to navigate and I often tend to avoid the area altogether as a result. The other areas of the store are fairly well maintained typically. But if you are willing to search around, there are some awesome deals here. read more

This place has a selection but people seem to trash everything so don't count on finding any "undamaged" variety of choices. There is scuffed, warped, snagged and outright damaged so you can find items but you have to be sure to look at it carefully. The employees are quite nice so I am giving them 2 stars because of that. read more

Employees are cool, but management is horrible..as a customer your wrong till you can convince an undereducated manager that it's simple math. Keep your receipts.. make a copy of them one error on there part can cost you. Never ever use cash at one of these places! Use a debit card only. All purchases can be tracked. I know its only $40 dollars, but its my $40 dollars and I work just like everyone else to earn it. I am now out the merchandise and $40 dollars because of an accounting error on Ross's part. I will never come back to this location. And will tell others my experience. You can put up some new construction and some fresh paint but this will always be North east ghetto ass Aurora. Good luck pro..somers. read more

Ross Dress for Less - Women's Clothing Near Me - Aurora, Colorado

Ross was packed tonight for seemingly no reason. However staff seemed to be aware and opened 3 check lanes, as I was contemplating walking out. So I was impressed. The store was clean, and orderly. Staff was organizing items and picking clothes up off the floor as they fell. read more

Ruuuuuuuuuuuuuuuuuuuuuude!!!!!!!!!!! Did I mention RUDE? What evil parallel universe did I slip into? I am confused as to how they are still in business. Management needs to have a serious employee house cleaning and get these people out of here. Tried to sit in a chair while my wife tried on a pile of clothes, several hundreds of dollars worth, and I was told i could not sit down. I told her my foot was injured and was waiting for my wife. She threatened to get a manager! I told my wife to leave the clothes, we are done, I will not spend a penny here.........EVER!!!! read more

This Ross wants you to turn around when you walk in. There is stuff everywhere on the floor, so unorganized. I was there today , I counted 47 people in line with 2 registers open. No bargain is worth waiting in line for 40+ minutes. Oh did I mention the floors are filthy. Not a good experience and dont plan on returning. read more

I usually shop at this ross more than the other because it i the closest to my house I've always loved ross however this will be my last time going here after today. Bought some sheets here couldn't feel them because the security tag was over the zipper got home and they were BAD attempted washing them hoping it would soften them was not happy took them back for a simple refund and the employee argued with me that because I washed them they wouldn't not refund me or even let me do an even exchange. Asked for a manager after having to argue with the employee. Needless to say I will not be returning and would not recommend this store. Horrible customer service. read more

This is the ross that is closest to me, i find some good deals here every once in a while. I am scoring 3 stars because this place is a mess! the isles are cluttered, everything is disorganized and you have no room to walk between the isles they are so close together. the worst thing about it is the checkout line is stretched all around the store, not enough employees at the register. i only buy things if it seems worth being in the line for 40 minutes! read more

Yuck! I get that Ross is all about being a economic way of spending money for less. I understand the company's goals of achieving ethical buying to the public, but I don't appreciate how poor their service is, or how unorganized their aisles are. They surely must be crazy to think they are proudly representing their store this way with so much dust and clutter puking out of the shelves. I for one did not enjoy the messiness of this location. Don't they train their sales associates and cashiers to make this selection well managed and great? Hmmm I guess they do not, but I'm trying not to lose hope for them. Even as a young girl, I strictly remember how gross this store has always been. I can't believe how rude I also remembered the customer service was. It's disgusting, really. This is why I'm am not a regular fan of Ross. At least not in this location. read more

Pervert alert! I just left this store disgusted and grossed the heck out! I caught a grown man in his 40s totally looking up my dress. I went straight to the manager who asked him to leave. I waited until he was gone and ran to my car. OMG!!! read more

This is the newest Ross in denver . It is very organized compared to the others and the manager looks like she is working very good as her employers show good customers service as well . I appreciate how this ross is so close to home . read more

This Ross is a mess. I had a hard time pushing my cart through all of the merchandise scattered all over the floor. I think I plowed through it really. I have visited thrift stores that were more organized. Really. I asked the check out person why THIS Ross was a pigsty? He said he did not really know. The clothing IS really picked over and seemingly not re-stocked. There ARE children running around without their parents nearby...which is a risk for the kids AND the store. Too bad. read more