So I know Madewell clothes and I do enjoy them...4 stars for the clothes...the reason for the 5th…read morestar is the customer service. I stopped in today and had amazing customer service, conversations, and genuine interest in my shopping, fun, etc! I can't express how much I enjoyed this excursion. I tend to detest malls and rushed, pushy sales people but I recommend Madewell at Park Meadows 100%. I hope you have the same experience. I even got tips on new places open in Denver for drinks and fun, which is super exciting after a long time deployed.

50% off sale items today & an extra 15% off with student ID! Winter sweaters for around $20 &…read morebracelets for $10! Some days they have 20% off for student discounts. Workers are super friendly & the selection is great during sales! I was in the dressing room when someone outside the dressing room apparently left the store with a stolen item. I heard the worker try to stop her but she said she was offended so she moved on. Quite certain she stole something though. The worker was so sweet/friendly about it. The style here is cute/modern & more polished than J.Crew! I like their color palate: grey, white, black, blue & beiges mostly. They have a ton of winter sweaters on sale right now.

The staff went above and beyond. I came in to sell clothing during a large Labor day sale and the…read moreplace was packed. I waited in line with my basket and they mentioned they weren't taking clothing during the sale, and didn't have room for large containers....instead of sending me away, they gave me a smaller bag and took all my information and kept my drop off. They were so kind when they were under the gun, and could have been dismissive in every way. I've always had a good selling experience here and will be back! Thank you ladies!

Great selection! Enjoyed finding a few things for my recent spring break trip that I couldn't find…read moreat the mall - or will see on everyone else! Not only was it budget friendly but I love the sustainability of it too. Thank you Ellie for the great guest experience!

This place is very professional. The employees greet you and they smile! Very rare now days! The…read morecashier Katie was so helpful and detailed. Very quick and easy to shop here. It's very clean in here and you can find retail items from blankets to jackets and jewelry. They have this really cool water display and it makes a great ambiance! I'm definitely shopping here again for my GF's!

God help me I'm suffocating from fragrance toxicity in this silly store…read more I feel sorry for these girls who work in this every day

Stopped by on a Thursday night in search of bathing suit for a weekend date to the hot springs. The…read moresales clerks were so helpful and friendly! They were genuinely excited about my date.

Do not shop with this company. I bought a $90 top, the conditioner to pre-treat and after one wear…read morein chlorine the top looks tye-dye. I went to the store and the lady was not only rude but would do nothing and said I need to contact customer service. The picture below shows customer service response. If it's worn they won't fix it. Not even Target swimsuits change colors. I can't believe I just wasted that kind of $.

The dresses are nice but the staff is extremely rude. Management needs to retrain their staff to…read morelearn how to treat customers. Obviously, based on the fact that they don't even respond to their reviews, they don't care at all about customer satisfaction. I guess they only care about money.

Some rude worker fatshamed me, said i needed a size 2 sizes bigger than my original size which i…read morejust thought was SO rude

Always great service and great finds! The clothes in the dressing room are so sweet and helpful too.read more

Honestly I left pretty underwhelmed. In today's market that's over saturated with stuff, you really…read morehave to stand out. I know that's not fair, but when I was walking around I didn't see anything that I absolutely had. I can't say how the customer service is as I didn't run into anyone. That doesn't matter to me at all though, I should make that clear. I'd actually be left to peruse.

The service consultant Ben was the best! I have been getting Oakley for my job in the military for…read more12 plus years. People like Ben is why I stay loyal to a store or Brand. Ben was helpful, knowledgeable, and patient with my family and definitely made the experience a 10/10. Go in and ask for Ben you won't be disappointed.

Dear Oakley and customers,…read more I am writing as a customer who has supported Oakley for more than twenty years and who genuinely wants to continue doing so. Unfortunately, my most recent experience at the Park Meadows Mall Oakley store left me frustrated, disappointed, and questioning my long-standing loyalty to the brand. Like many retail environments today, this location appears to experience frequent staff turnover. As a result, returning customers are often given inconsistent information. I believe this inconsistency--not bad intent--is at the heart of the situation I am describing. One year ago, I purchased prescription glasses at this location and paid for the insurance exchange policy. At the time of purchase, the policy was clearly explained to me as follows: I could return to the store at any point within one year and exchange my glasses for a fee. Based on that understanding, I made my purchase with confidence. When I returned to the store on January 16, 2026--well within the policy period--I was surprised to be told that an exchange could not be completed because my eye exam had expired on January 9, 2026. I was further told that "legal" issues prevented the exchange without a new eye exam. I want to be clear: nowhere in the insurance exchange paperwork does it state that a valid prescription is required to exercise the exchange policy. I reviewed the documentation carefully afterward to ensure I had not misunderstood. While I fully appreciate that systems and procedures exist for a reason, policies should be communicated clearly at the time of purchase--especially when they may prevent a customer from using a paid benefit. When I asked to speak with the store manager, Ms. Sarah Smith, I hoped for understanding and perspective. Instead, I was told that the employee who originally explained the policy "no longer works here," as though that fact alone invalidated what I had been told. This response was particularly discouraging, as it placed the burden of internal inconsistency entirely on me as the customer. I asked Ms. Smith to consider my position: with the policy expiring on January 22, how was I reasonably expected to obtain an eye exam I did not want or need before losing the benefit I had paid for? While she did offer a two-week extension, the interaction itself lacked empathy and left me feeling dismissed rather than valued. I later called Oakley corporate customer service and spoke with a supervisor that stated a ONE month extension was regular practice, and the store manager could make an exemption when dealing with a glasses prescription that was recently expired. I want to emphasize that I do not fault the frontline employees. In fact, it was evident they also found the situation unnecessary. My disappointment lies with how the issue was handled at the management level and how rigid policy interpretation overshadowed customer care. It is my conclusion that Ms. Smith has poor customer service and was intent on not offering any solutions. Oakley is a major brand with a strong legacy. That legacy is built not just on products, but on trust. When a long-term customer expresses frustration over a policy that was not clearly explained, the response should strengthen that trust--not erode it. In closing, I believe Ms. Smith would benefit from retraining in customer engagement and brand representation. A manager's role is not simply to enforce policy, but to advocate for both the company and the customer. I hope Oakley will view this letter not as a complaint, but as an opportunity to reinforce the values that earned my loyalty for over two decades.

If I could give this place no stars, I would! Today (06/12/2020), at 5:30 p.m., my niece (4 years…read moreold) came in this store to get her ears pierced. The store attendant who assisted us was Deb (middle aged Caucasian lady with glasses). Deb was extremely rude and impatient the entire time. Let it be known that 98% of the kids who get their ears pierced are going to cry and even scream. She made many comments during the process, such as "if she screams in my ear, I'm not doing it" "if she kicks me, I'm not doing it" "if you cry that means you don't want to get your ears pierced". Right when she took out the piercing gun, my niece started to cry and said she's scared out loud. Deb tells her if you cry you're never going to get your ears pierced, then she says "well I'm going to help out at the front, call me when she's ready", put the gun down abruptly, and walks away! She literally could've just pierced her ears and it would've been over and done with. After her horrible service and this horrific experience, she ended up not getting her ears pierced.

After years of waiting, my daughter finally got to have her ears pierced for her birthday. So we…read moretrotted off to the Park Meadows' Claire's where we were greeted by the laughably rude store attendant. For no apparent reason, she was impatient, irritable and condescending. When it came time to do the piercing, she carelessly (and I believe, purposely) pierced my daughter's ear AT AN ANGLE. My daughter will have to spend the rest of her life with CROOKED EARRINGS! I am sorry your life hasn't turned out the way you wanted it to, Alex, but to take it out on an innocent 9-year-old is the lowest form of lame. A pox on you (and the store owner, who clearly doesn't give a crap)!

I have been looking for some new running shoes for my plantar fasciitis and shopped around all of…read morethe running shoe stores in the Littleton/highlands ranch/lone tree area. This store was by far the most helpful in terms of selection, knowledge, and the amount of time they were willing to spend answering questions and providing suggestions! I want to specifically mention Gabby because she helped me every time I came in to try on and narrow down what shoes to buy (3-4 times). She was awesome--very attentive and knew so much about not just the shoes but foot support in general. I am not a runner by any means but I am on my feet all day for work, and I found the store to be very accommodating. Finally settled on two pairs that I can rotate around as my feet need more stability. I did get the $2 VIP membership on their website for a better shoe price and shipping cost. Really really happy with my experiences here.

Nice looking place with lots of fancy analytical equipment…read more But I just wanted to by a pair of shoes and was told I could not, unless I waited 30-40 minutes and then committed to another 30-40 minutes with their staff. Whoever thought it a good idea to turn away people prepared to pay your exorbitant prices for a simple pair of shoes is a full on marketing FAIL! I was told to go to the mall if I didn't want their analysis before purchasing a pair. I give these people less than a year before their model crashes down or is radically changed!