First time there was a robbery. Second time and only time for return they don't follow return policy. read more

Burlington - ' returns uses with check or debit card with PIN will be returned as cash' and the worker looked at me crazy for asking for cash. - Department Stores Near Me - Aurora, Colorado

I'd give 0 stars if I could, customer service is dry no smiles no greeting and I don't feel safe coming in with a security guard telling me that I feel every customer is profiled lol the line still stay long as ever with 16 registers is crazy work and only 4 to 5 open is even wilder it's been a long while since I've been back here and I thought it would be a better experience with a updated building, bigger store. Nope it's actually gotten worse and has the same person managing in the daytime and I think her attitude is the worst by the way she speaks to ppl she more focused on telling ppl rudely to stay behind the line when approaching the registers lol. Selection is larger but the store still a mess nothing is where it should be it's always too much time spent just searching through the clutter so it's no longer been a hassle traveling to the Burlington stores that are further out from this location which is the closest one to where I live but will much more prefer taking that drive. Prices are still ok but a lot of the name brand things do be slightly altered being a lot of the items didn't make it past QC (quality control) and makes it to these type of stores so pay attention to detail if you come for the bigger brands and a lot of times these items be on sale at they retail stores for cheaper specially Nike. read more

I visited this location today and the security guard GEORGE! Was being so rude to his colleague a younger employee yelling at him In front of guest! So unprofessional ama no manager to be found. read more

I haven't been to Burlington in years and this is not the place that I remember. Even though they do have a good selection of certain items, I didn't see a single coat. I specifically came in to find a new coat and was disappointed that they didn't have any. Browsing through everything else in the store, my sister and I found some cute cat bowls that were only $4 each, which was a steal. We then headed to checkout and the line was crazy long with about 50 people in front of us. I don't remember the lines being this long and it took about 35 minutes to get to a check stand. They had like 10 check stands and only 2 of them were open. Why have so many if you aren't going to utilize them? Also, the employees seemed like they would rather be anywhere else. Not all that friendly and they don't seem to care at all. Overall, I probably will not be back considering the long lines and the careless state of this Burlington location. read more

Prior to going to this location, Burlington Coat Factories have always seemed to be a good place to find a great deal on a big selection of brand name coats and clothes. I came looking for a coat but was dissappointed with how small the selection was. I went through the racks multiple times looking at every single one they had within my size and ended up settling on one because I didn't have time to go look elsewhere. My wife was also with me and spent 45 minutes looking for a new coat and ended up walking out empty handed because she couldn't find anything that she was completely happy with. The service was a little below average. I found it challenging to get help and ultimately gave up and found what I was looking for myself. Unfortunately, I don't think I'll be driving all the way to Parker to visit here again. This place is hit or miss. You are going to have to dig through racks and racks of stuff and if you're lucky you'll find something you like with little to no help. Be sure you have the time to spend looking before you go. read more

Burlington - Near the entrance - Department Stores Near Me - Aurora, Colorado

Got to the store at 9:30. Rude security guard said they close at 9. When I tried to tell him that isn't what the store front, website, or Google said he just ignored me and snickered. Store front and web say close at 10, Google says close at 11. If they have hours different than what is said they need to either update to the correct hours or have notice on the doors that hours may vary due to Covid read more

My friend wanted to get some work shirts from here. I hadn't come to a Burlington Coat Factory. Wasn't very impressed and it just looked kind of sad. Mix between a Goodwill and Ross for Less. read more

Burlington - Department Stores Near Me - Aurora, Colorado

Quick brows after work , got my things within 15 min . Waited to check out 30 min !!!! 35 min in line and only two registers open ! What kind of hell is this . Will not be returning !! read more

They literally have 4 coats... what the heck? Are you not a coat store? This place has gone down hill, but maybe it's just been that long since I've been in one. Store screams bankruptcy. read more

I can't believe this place is still open. First of all, this is the only department store where I have seen homeless people sleeping and hanging out in front of the store, begging for change and cigarettes. The merchandise in this store was scattered around, broken and even dirty! It looked like the dumping ground from all other Burlington stores around the state. There were rows and rows of trashed aisles, completely empty ones and trash, food and gum stuck to the floor and racks. I'd steer clear of this one! read more

Messy, disorganized, rude employees. They are unable to do price checks, unable to do anything without talking bad about customers. Overhead several conversations about how "demanding, annoying, too much," these customers are, according to the sales associates. Not enough selection to the coats, only found one out the entire selection !!! So disorganized I can't stress enough about it enough!!!!! read more

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Only had two registers open and even when a manager called for more people only one showed up and the other blonde girl decided she didn't want to be there and said to her coworker I will brb knowing people have been waiting 30-45 min just to pay. Im pretty patient but being on line like you're at Disney at a burlington on a weekday in the morning is ridiculous read more

Somewhere between Kohl's, TJ Maxx and Savers lies Burlington Coat Factory; an amalgamation of all three. The coats--the main attraction of this place-- are organized in....some manner. Roughly 100 foot long, skinny, aisles populated with coats of all sorts haphazardly hung on their racks. You can find a coat, but it may take you awhile. Bonus points if you find a coat WITHOUT human hair inside the lining (a lot of these coats are tried on by other customers, frequently)! The rest of the store features various housewares at decent prices. Bedding, small electric appliances, baby furniture and even a small section of kids' toys. They have apparel for both men and women. While I'm not a fashion guru by any means, I thought their selection seemed like leftovers from Kohl's and TJ Maxx. Whlie you may need to hit this place to find a coat, I don't think you'd want to hit it. read more

It looks like every day is Black Friday as far as the mess. Which I really don't get hung up about, this issue is with the staff, or one member that second to verbally & racially attack a 1 & 5 year old calling them "black monkeys" because they were playing and opened up some toys. They mother had asked what the year had damaged because she had intended to purchase it, as she was a loyal customer there. I have never seen anyone so enraged as a mother protecting her babies, and rightfully so, when a child looks up at you and says " he called me a black monkey" something needs to be done. If you question what I'm saying, she made a police report, feel free to validate it. read more

All Burlington locations I have visited in Denver are just okay. This particular location can be frustrating due to the line and speed of service so bring your patience for the line and tolerance for the people. I do believe Burlington is overpriced for most things but, occasionally, you can find good buys. I usually snag everyday dress shirts and pants for men & women here. However, it's not really well organized so expect to spend quite a bit of time combing through racks and looking for your size in other size areas. I don't even visit the shoe area. It's always a disarray so I start getting a headache just glancing in the general direction. read more

Ok selection. Most sections are mislabeled making it difficult to find what you want. And WHY won't they hire more people??? I've been in line for 40 minutes waiting to check out. If I didn't need this item at this price I would def go elsewhere. I guess you get what you pay for... read more

Burlington - The line that wrapped around twice - Department Stores Near Me - Aurora, Colorado

Always a long line no matter what time. Very rude employees that are little to no help.

1st- its a great place to find not only name brand things at "discount" prices, but also clearence deals. 2nd- have some time set aside. the store is sometimes clean in areas and other areas are tossed together on a rack with no clear thought to sizing or colorizing. you can find some great deals, but you have to go rack by rack by rack, and make sure they have the tags. 3rd- bring a machete if you want to look at shoes. In the 5 yrs I have lived 6 blocks from store- their shoe dept has never been more than 50% on shelves, and 50% on the floor. I dont know why they cant get it together, but they can't. I would say in general AVOID the shoe dept. read more

I bought 2 red and green longsleeve 2 days ago and i didn't know that the longsleeve is dirty & smelly,i went to the store to return it they said NO,coz they said they wear it already,before i purchase the longsleeve i asked the cashier if i cant return it or exchange coz i'm not sure if my husband is Large or Xl and he said Yes,and i talked the Assistant Manager she can't return it coz they wear it already and its dirty.Employees are extremely rude especiall the Assistant Manager.Terrible Service.This is an awful place to shop. read more

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Not bad, went in last night (three days after Christmas) store was busy but not a mad house. It's always been more like a swap meet rummage sale as long as I can remember but generally things are in place. Prices are decent I got want I went for and a few extra items waited in line and checked out. I'd go back again and would and have recommended to friends. read more

The store always seem like they are work in progress. sometimes you can catch great bargins. I went today for a change it was relatively organized read more

This location reeks of apathy. They need better management, more staff, and for heaven's sake, a little pride. It is one of the most disorganized stores I have ever been in, and I'm amazed that their corporate office allows one of their locations to continue to operate this way. How can they even do an accurate inventory with everything mixed up and thrown on the floor? And shoppers, you aren't innocent in this. Do your part, put things back where they belong if you don't want them, don't let your kids run wild, and show a little respect! Trashy is as trashy does. read more

Underrated store that provides great service and can do some special requests when asking a manager. Many people knock this store for the quality, but understand you find seconds of items or discontinued product in the store at great prices. As a discount store, I am very impressed with the people who work here and the selection of merchandise. The store could be kept a little neater, but overall it is very solid. read more

Love their selection even that you have to find your size and if they have it it's a great deals for a name brand close and especially shoes. Love the savings with them and look. Glad Miss shoes at less than $30 a pair Calvin Klein read more

Super easy parking. Things seemed pretty organized for a Burlington. Actually got some help from an employee when we were looking for something. But they really need some chairs outside the changing rooms. read more

Very slow at the register, the store itself is such a mess. I wont be shopping here again it's too disorganized.

Burlington is about to be a thing of the past. I ordered 2 pairs of winter boots and they came with glue all over the shoes, half of the shoes were wayyy too small even though they were supposed to be my true size. In store, Burlington has always been rude to me or someone in the store while I am there. A lot of stores will price match so go to a different store and avoid the nastiness that is Burlington. I read more

Overpriced and I personally dobt like shopping where the staff act like you're going to shoplift. Its not just at this location but had sane experience at another store in another state. So wierd. read more

I was needing new jeans, searched through all of the 36" waist size for a 34" length. Looked through at least a hundred jeans and couldn't find ONE pair in my size. It's absolutely misleading for Burlington to say they have big & tall stuff. I'm tall and can't find one pair in my size but if I was obese they'd have options. What a joke! Pissed off I wasted my time going here when all they have options for is short and skinny or giant and obese. A big F U goes out to whoever runs this sh*thole read more

Terrible store, dirty, messy, and waited in line for about 20 minutes on a weekday afternoon. The 3 pairs of socks I purchased for my wife are coming apart after one week.Never again. read more

The staff were completely unprofessional, especially the assistant manager Laura who repeatedly misled me about the return policy and her refusal to help me. I will never shop with Burlington Coat factory again. Cheap product = equals poorly made product = extremely poor service. I highly recommend you find outerwear elsewhere. read more

This is an awful place to shop. Employees are extremely rude. They are unwilling to work with their customers and they will have conversations RIGHT over you when you are checking out, and show no sense of urgency. My cashier threw my receipt at me and I was nothing but kind to her. Not to mention the store is a MESS. Sizes are all over the place; there is NO organization to any department and tons of clothes and shoes and baby items are scattered all over the floors. This creates a fire hazard and it's dangerous to navigate. The employees are extremely lazy and ruined once a very nice store that we've shopped at for 15 years. We will NOT be returning here and I recommend you not shop here either. Go to kohls or target or somewhere else where they'd appreciate your business. read more

I have found great wall art, curtains, and dog items - a heavy duty dog pillow for $10. Mostly bought random home and kitchen items so far. They were remodeling and are almost done. The people complaining should look around at the shopping in this area in general. The Walmart the Home Depot the king soopers, are all AWFUL. I think it's the area not the store. I highly recommend this store it has saved me a ton of money. read more

Terrible. Just an absolutely terrible store. The managers Alison, Tamra, and Ericka are rude and disrepectful. Employees are unhelpful. Seriously, just drive the extra miles to a different location. This place is a joke. read more

Is this place going out of business? Only about 10 purses, the areas near and around the purses totally empty, shoes 3/4 empty. The area for toiletries had a lot of damaged items leaking and half empty. There were no racks at all in the middle of the store. Just empty space. Turned around and walked out. read more

Man, this place is a DUMP! Nothing is ever organized or nicely put away. It looks like. Thrift store. The baby section is a disaster zone... Well, the whole store is. I drive to Colorado Mills Burlington and it is 100 times better than this ghetto Aurora dump. read more

Good products, but the store is not well maintained and employees at the check-outs move slower than molasses and seem more like sloths than people. Don't shop here if you're in a hurry to get somewhere else. read more

the only reason I give this place 2 stars is because of the prices..this store is ALWAYS a mess... ALWAYS! no seriously, its disgusting. Clean it up! The speed of service is very slow. The line is always wayyyyyy too long read more

I purchased a winter coat six weeks ago. Last week the zipper pull broke. I took it back to the store today.. They would not issue a store credit or refund because I did not have a receipt. No zipper pull is designed to fail in one week, but the clerk could have cared less. He did not offer any way I could recoup my loss. This is not good customer service. I will NEVER return to this store again. read more