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    Nordstrom Rack

    3.7 (6 reviews)
    Closed 11:00 am - 7:00 pm
    Updated 3 weeks ago

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    6 months ago

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    Ask the Community - Nordstrom Rack

    Dardano's

    Dardano's

    3.8
    (266 reviews)
    13.6 mi
    $$

    I had a full zipper replacement on a pair of very nice boots and they great care of them. I was…read morevery worried handing them off but everyone I spoke with was extremely nice and caring. Will be taking future repairs here.

    Very, very bad experience with our salesperson today. I could tell commission was the goal for her…read more It took 2 1/2 hours to get this visit "done" so we could purchase and leave since the in-between "waits" to try on 1-2 other shoes (a few times) took *MINIMALLY* 20 mins in between.. She showed that the "other people" she needed to serve were going to get the help they asked for but-- when quickly running by us-- she DID NOT LISTEN(!!!) to the requests and would not bring what we asked. It felt like we were annoying to her even though we tried to kindly and humbly relay the incredible need for some help. Definite contrast to my last visit with a difft salesperson -- She gave EFFICIENT help, easy and UNDERSTOOD conversation when she was present and(!) she brought GREAT add-on suggestions (which i purchased!!!) -- Totally different salesperson... The female today was just so frustrating. She took the sample shoes EVERY TIME so the reference to them --or a prices to be known ---became a mystery. I NEVER found the several samples on the salesfloor again(!!!!)-- and THEN we would NOT get the shoes we requested in the first place!!!! Very unusual customer service, to say it lightly. She also repeatedly brought entire sizes bigger--with no verbal relay of this(!)-- (even if that was all that was available) which is horrible to an 83 year old female-- Obviously these were not(!!) to fit at all and a total waste of everyone's time. I never saw again the ONE particular shoe i asked for 3 times.. I think she hid the sample for good. We won't be returning. I think this was our salesperson's goal.

    Photos
    Smooth zipper repair.
    Smooth zipper repair.
    Front desk
    Front desk
    My dirty vans they returned when I requested for them to be clean.

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    My dirty vans they returned when I requested for them to be clean.
    DSW Designer Shoe Warehouse

    DSW Designer Shoe Warehouse

    3.4
    (51 reviews)
    13.4 mi
    $$

    Like to shop in the warehouse but very limited selection for tall women (size 11) and make sure you…read moreget a picture of where you got the shoes from and the price cause it will change somewhere between the display and the cash register. I don't buy online from them because they participate in bait and switch with their "BOGO" special. You get a crappy pair of shoes that they need to get rid of for 1/2 price along with a pair you actually want for up to $10 more than regular price., more if you can find them on sale somewhere else. If you want a particular pair of shoes, in your size, at a discount, this is the wrong store. If you don't know what you want but you want a lot of it cheap, take a couple hours and a friend and go to the warehouse.

    I came in to exchange a pair of shoes for a smaller size because the ones I bought were too big. I…read morewasn't trying to return them, just swap for the exact same shoe in a half size down. The associate kept telling me I "couldn't return them," even after I repeated several times that I wasn't returning anything. She told me to go pick something else out instead, which made no sense since I clearly just wanted the same shoe. After a strangely long back-and-forth, she finally pulled them up online and ordered the size I needed. The whole interaction felt oddly accusatory, like I was trying to scam my way into a free pair of shoes when I literally had the original pair in my hand. Second thing: when I originally purchased the shoes on Nov 8, I also bought a pair of socks that I accidentally left at the counter. When I came back on Nov 21, I asked if I could still get them. I had my receipt and totally understood if the timeframe made it tricky. What threw me was her saying she "couldn't verify it with the coworker" who checked me out. I told her who it was, and she said she had no way to confirm because he was on bereavement -- and said it in a way that made it sound like I should have already known that. Again, the tone felt like I was being accused of trying to get something I didn't pay for. Overall, the whole experience was unnecessarily tense and made me feel like I was doing something shady when I was just trying to exchange a size and pick up the socks I'd already purchased. Maybe I just caught the manager (short, Hispanic female in her 20s or 30s) on a bad day, but I was made to feel as if I was a thief when I've never stolen anything in my life.

    Photos
    Cole Haan
    Cole Haan
    DSW Designer Shoe Warehouse
    DSW Designer Shoe Warehouse

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    Off Broadway Shoe Warehouse

    Off Broadway Shoe Warehouse

    3.3
    (12 reviews)
    15.5 mi
    $$

    Super stoked that I came in and found some amazing CHOOKA cheetah print rain boots marked down from…read more$49.99 to $24.99!!! This brand is waterproof, very sturdy, comfortable and good quality! I was dying for a pair of these because for me they are the perfect boot to wear during the transition from fall to winter since they have such good grip but are not as hot and insulated as winter boots when the weather isn't exactly calling for that yet! Plus it's a great way to introduce pattern into your style while keeping everything else simple just for a pop of something eye catching! Super cute and just what I needed! I tried on some of the more fall forward trend of boots and found most of what I tried on not looking very feminine and living very tight on the foot. They made my arch cramp some of them.... so I haven't found the perfect fall or winter boot yet but these awesome rain boots will do just fine for the time being! I'll stop in later in the season to see what styles they bring in!

    My family got followed as soon as we walked inside the door. I am guessing there was a new woman…read morebeing trained the day but she explain to us what the Bogo deal was . Then her trainer followed us. She is was a bigger lady wearing a peach hoodie so she was very hard to miss . The most upsetting thing about being followed around the store offering a bogo deal is that when I needed help the lady avoided me like the The plague. She specifically crossed to a different isle & Wouldnt look up which made me have to yell to get her attention. I have shopped at other off-Broadway shoes and I'm not treated like this by the people who work there. I don't like being racially profile. I understand that I'm a black woman and my mom is a black woman and my mom's friend is a black woman and we have two black daughters but that does not mean we're going to run inside your store and steal everything. It's almost pathetic the way that I've been treated at this place multiple times. At least this time I was greeted at the door. These employees are either taught to racially profile or they choose to . We were the only people being followed the whole time & the only black family in there . If I feel that I have to come in & be rude to your employees because they way they treat me , I will just not go . I can spend my money else where . Seeing how Empty this store is constantly, I wonder who else feels the same .

    Photos
    Off Broadway Shoe Warehouse
    Off Broadway Shoe Warehouse
    Off Broadway Shoe Warehouse

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    Nordstrom Rack - deptstores - Updated June 2026

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