I've used them in the past and been very satisfied. But this time they came and did the repair…read morewithout letting me know the cost until after the job was done. They are courteous, on-time, and knowledgable, but as a customer I should be given the opportunity to decline (and just pay for the service call) if I felt the repair cost was too high. I'm not saying don't use them, as I think they are still a good option, but be sure to get a price before the work is done so you can make that call yourself. Otherwise, their $75 visit/diagnostic fee is very reasonable nowadays. **Edited review since the owner, Tony, felt like commenting! That's about right, but funnily enough, when I google it my AI says it's more like $150-$280, parts and labor. Although one result DID come back $350, so perhaps you are just at the more pricey end of the spectrum? Regardless, you should probably give customers the ability to CHOOSE, once it's diagnosed, if they want you to do it at a quoted price, or if they want to buy that inexpensive part and do it themselves. In fact, I think that's actually the law..

TJ Appliance Repair was fantastic. I needed the gasket replaced on an LG washing machine, and Tony…read moreshowed up right on time. My washer turned out to be a rare model, so the job ended up being way more complicated than expected, but Tony was amazing. He went above and beyond, and got it done right. 5 stars all day. I wholeheartedly recommend them.

Working with Steve at Absolute Appliance was a fantastic experience from start to finish. After…read morecalling around to several places, Steve provided me with the most competitive pricing by far. He got me exactly what I wanted without trying to upsell me or push me toward different appliances just to clear out existing inventory like some other stores. Beyond beating everyone else on price, Absolute Appliance had a refreshingly reasonable payment structure. They took a deposit upfront and didn't require full payment until we scheduled delivery. Other stores wanted the entire balance paid months in advance, which felt pretty crazy given that ordering and delivery timelines had a five month spread. That kind of policy ties up your money for no good reason. Every appliance was delivered on time and in perfect condition. Installation went smoothly, and the entire process was better than I could have hoped for. If you're in the market for premium appliances, I highly recommend Absolute Appliance. Thanks Steve, we're loving all of our Wolf and Bosch appliances. They've been awesome.

We purchased an expensive 48 inch Kitchenaid side-by-side built-in refrigerator/freezer, the…read moreicemaker in which never worked properly. Eventually, it had to be exchanged for a Subzero, which is now working well. This whole frustrating experience took more than a couple months during which time Oran at Absolute Appliances was an absolute hero. He was more than helpful, always professional and courteous and prompt in his responses .With him. It worked out well; without him it could've been a disaster. Next time we're looking for a new Appliance, we will be sure to contact Oran at Absolute Appliances.

Bryant advisor from customer service helped me and my fiancé out, for a warranty claim for my Dyson…read morevaccum He made it so easy and simple for us to get in and out. he was amazing a young polite kid so nice so helpful and explained well He was the best! 5 stars Also Blake from the meta glasses section is amazing along with his partner the women I forgot her name , he had the best customer service skills 5 stars to this Best Buy :) always come here !! They value their customers here!!! 100% come here

I waited for sales rep for more than 30 minutes…read more I requested sales rep and end up helping other customer

Sub-Zero products are priced consistently regardless of where you purchase them, so choosing the…read moreright dealer comes down to service and expertise. That's exactly why we chose Luxury Kitchen. As a boutique showroom focused on premium kitchen appliances, Luxury Kitchen offers a level of personalized service that larger retailers simply can't match. The showroom is welcoming and comfortable, and the entire purchasing experience was enjoyable--from the knowledgeable guidance to the thoughtful touches like refreshments and a coffee bar. Most importantly, their commitment to customer service continued long after the sale. When we encountered some installation-related issues, the owners were personally involved, communicating with us and advocating on our behalf to help reach a resolution. Their responsiveness and dedication made a challenging situation much easier to navigate. If you're considering Sub-Zero appliances, I highly recommend Luxury Kitchen. The expertise, attention to detail, and exceptional customer care truly set them apart.

The whole experience was so easy. our refrigerator broke and within the day, they had options and…read moredays to deliver right away. All they needed were measurements and they took care of the rest. and Angelica are so lovely to deal with. And I just love my new refrigerator.!

Our freezer suddenly stopped working and we needed to purchase a new one immediately. We also had…read morean old refrigerator and figured we should replace both at the same time. We called a number of local sellers but none had inventory on the subzero refrigerator and freezer that we were looking to get. We contacted Bay Cities and they said that they had both the subzero refrigerator and freezer in stock. Our salesperson Ryan did a fantastic job explaining the features of both items and letting me know what was required to install them into our kitchen. They worked around my challenging schedule to deliver them quickly to us. The delivery team was patient, diligent, and outstanding. They worked with us to ensure that we were satisfied with not just the function of the refrigerator and freezer, but also the appearance in our kitchen. I highly recommend Bay Cities for your appliance needs. They have been wonderful to work with and I look forward to purchasing from them again in the near future.

terrible place. bought an expensive wolf microwave. came in non working, from the factory. refused…read moreto take it and give credit. told me to contact authorized service. i did. service not have spare parts and not able to fix. told me to contact the manufacturer. i did. they wrote to that will bring a check and pick up the unit. it has been a month, and nothing.

I had a really awful experience this year trying to buy a portable AC (the LG that is out of stock…read moreeverywhere). I really got the runaround. After realizing the online store was never going to ship me the AC I ordered, I started calling places in LA. After calling several places, Albee's told me they had one. So I rushed over there and sure enough, they had one. So I bought it, and the sales guy helped me load it into my car, and that was that. I could have avoided months of uncertainty and discomfort if I had simply called Albee's first. I'll definitely try to buy more appliances from here in the future if I have the opportunity. Quick, painless, and to the point.

Broken promises, overpromises and consistent no-deliveries. Stay away!…read more My mom tried to buy from Albee's, and I had to get involved to get her money bsck.

Excellent customer service. Arbi was helpful, informative, fast and comprehensive. It was truly…read morerefreshing doing business with him- especially given how hard people make things these days. He located a specific part for me, had it shipped directly from the manufacturer and communicated with me through the entire process. Really appreciate him and the company. Highly recommend!

I had a client who needed a dryer for her rental property and Fireside helped is get it faster than…read moreany other company in the area. They also facilitated the installation which did need some custom work done for the proper fitting, however it all turned out fantastically. They're easy to contact, and can always provide an update which is what my favorite part is. I would highly suggest them for any of your appliance needs.

A small storefront mixed in all the shops on Magnolia Blvd., about a block from Portos. They carry…read morehigh end appliances in the showroom though are able to order a ton more from any of the brands they carry. The employee working was super friendly and helpful as we had just stopped in to see if they had a particular item in stock before we decided it'll it's what we wanted for our kitchen. He shared his thoughts based on our selection and was extremely knowledgeable about multiple brands and let us know what experiences they had with similar price point units. Still deciding which appliances we ultimately want though would not hesitate to come back and order from here just based on the initial experience from walking in. Anything to avoid the headaches of the big box stores and their lackluster level of service from purchase to delivery. Definitely stop by here before making your final decision to buy and see what they can do for you.

We needed to replace our old washing machine, and after considerable online research, decided on…read morethe make and model that we wanted. Both big box stores carried it for identical prices, but we were dreading having to deal with the substandard installation services of either one. After more online research, I was shocked to find that Absolute Appliances also carried this model for the EXACT SAME PRICE as well, and they were located within walking distance from our house. My wife and I immediately walked over, spoke with CJ (a super nice and helpful guy, btw), and were back home within a half hour, having ordered the washer and secured our delivery date. When delivery day came Jamal and his assistant pulled up exactly on time, and went about removing the old washer and setting up the new one. They were very thorough and knowledgeable, and had everything completed in short order. Jamal explained everything that we needed to know about the new machine, and checked to make sure that all the connections were secure and that it was cycling correctly. Overall, this was one of - if not THE best - appliance purchase and delivery experiences I've ever had. I'm so happy to find an alternative to the dismal big box experience, and I absolutely recommend checking out Absolute Appliances before committing to the "usual suspects". You'll be pleasantly surprised.

I absolutely admire Miele and everything they create. I recently stopped by to pick up a few…read morecleaning products, and Chef Keith treated us to a wonderful induction cooktop demonstration that was both incredibly informative and delicious--the tastings were absolutely unforgettable! Every visit is a pleasure thanks to Valerie, Tina, and Gene. They are always welcoming, exceptionally knowledgeable, and genuinely happy to answer any questions. Their passion for the brand truly shines through and makes the experience feel personal. And I have to mention my Miele coffee machine--I'm completely obsessed! It makes the most delicious coffee and has become one of my favorite parts of my morning routine. If you're looking for beautifully designed, high-quality appliances backed by outstanding customer service, I can't recommend Miele highly enough!

I went to the Miele Experience Center because I have brand new Miele washer and dryer and lots of…read morequestions. Valerie was incredibly helpful. She showed me how to change the default settings to better suit me. She explained to me the best setting for my lightweight cotton clothes. Best of all, she showed me the simple things I could to keep the machine clean, nothing time consuming. I went from a huge samsung washer and dryer to the miele and I have sooo much more room in my kitchen. Amazing. Absolutely worth the extra cost. I also went the next day for a "delicious" class with Chef Keith on using my induction stove, again super helpful. We made three simple japanese dishes, onigiri with tuna, masubi with spam, and tempura (eggplant and carrot). Fun, delicious, and informative.

I highly recommend Billy Goldstein of Appliance Repair and Service. Billy came to my home and did…read morean exceptional job cleaning my dryer vent and thoroughly servicing and cleaning my washer. He was professional, knowledgeable, courteous, and took great pride in his work. It is rare to find someone who is so dedicated to doing a job right. Billy was meticulous, explained what he was doing, and left everything clean and working beautifully. His attention to detail and commitment to customer satisfaction truly stood out. If you need service for washers, dryers, refrigerators, ovens, or other appliances, I would not hesitate to recommend Billy Goldstein and Appliance Repair and Service. Excellent work, fair service, and a great experience from start to finish. Thank you, Billy, for a job very well done!

Our refrigerator had stopped working on a Sunday. I texted Appliance Attack and they responded…read moreearly Monday morning, asked what model refrigerator we have, came to our house a couple hours later, prepared with a motherboard part for our exact model, and fixed it in 15 minutes. Gave great advice for future too. Excellent company. Would definitely use again.