IF YOU ARE A PARENT CONSIDERING ENROLLING YOUR KID HERE PLEASE READ !!…read more
I had to unenroll my daughter from this childcare facility on an emergency basis on 09/27/24. My daughter has been attending this facility since September 11th, 2023. Initially, everything was great - the teachers were nice and very understanding when I asked for daily updates on my daughter. I had some specific requests due to my daughter's severe eczema, such as applying lotion or cream and giving her albuterol if needed for exercise. However, over time, I noticed my daughter starting to have behavior reports, and I became concerned that she was being hit at school by a certain classmate. Whenever I raised this concern, it was discussed with her main teachers, but the response was always the same - everything was fine. Trusting that the daycare was handling the issue, I kept her enrolled.
Recently, my daughter complained about a teacher, and when I expressed my concerns to the Director, I was told that the teacher was not with my daughter all day. However, I knew this wasn't true as I had seen the teacher in the room with my daughter when I picked her up the previous day. Since I made the report, my daughter started coming home more quietly and refused to talk about school. She even told me that she did not want to go to school, something she was always excited about. This was part of the reason I unenrolled her. The day before she was bitten badly by another student. When I asked to see the incident on the cameras, I was denied access. I understand there may be legal reasons for this, but as a concerned parent, I expected more transparency. Additionally, when I asked for the accident report, there was a long wait, and when I finally received it, it was not finished. The original report wrongly indicated that my daughter was the problem starter in the biting incident, which raised serious concerns about the school's safety and morals. I believe the facility needs to be thoroughly investigated.
On 09/27/24, as we pulled into the school this day, my daughter asked me to pick her up and not put her down. This was very strange because she was usually excited to go to school. As we entered her classroom, she did not want me to put her down and clung to me. When I finally got her comfortable enough to sit down, she immediately noticed the student I had complained about and started whining and hiding as she was scared. I grabbed her things, explained the situation to the director, and asked to unenroll her immediately. I did not feel safe leaving her at the facility anymore. The director, Jackie, seemed very upset when I asked for all her records. When she handed me all my daughter's records, she made sure to let me know that "there were behavior reports in there as well".
If you are considering this center, please be cautious! See photos attached. Bite,