Approximately a year ago, we enrolled our daughter in this daycare facility. Initially, the experience was wonderful. The teachers had a well-structured routine for the children, and Jackie, the director, was exceptionally adept at her role. However, in the past six months, there has been a noticeable shift. Regrettably, Jackie, the director, has been less present in the office lately, and in her absence, Skylar has stepped in to assume some responsibilities. Since then, my wife and I have observed a high turnover rate among teachers, with some not showing up at all. In the same period, we've noticed a decline in our daughter's behavior during her time here. The teachers and staff attribute this to the integration of children from younger classrooms. When we inquire about the daily routine, it's become apparent that maintaining one has become a challenge due to the constant shuffling of staff and shortages. We've received numerous calls regarding our daughter's behavior, even requesting us to pick her up on occasion, as they've expressed difficulty in managing her. It's important to note that at home, we have no such issues with her; it seems to be unique to her experience at this daycare.
One morning, while my wife was dropping off our daughter, my 13-year-old son was also in the car. We witnessed a parent berating her child in the parking lot, using profanities, and demanding that he board the bus. The child hesitated, expressing reluctance. The parent went so far as to threaten involving the authorities with this young child, all in plain view of my son. Skylar, who was standing in for the absent director, intervened, but unfortunately, her involvement only exacerbated the situation. It reached a point where even my 13-year-old son felt compelled to speak up, saying, 'Mom, this isn't right.' If this is representative of how Skylar manages the daycare in the absence of Jackie, it's hardly surprising that teachers are leaving, and attendance has become inconsistent.
Finally, on 10/13/2023, we received yet another call from Skylar, insisting we pick up our daughter. My wife explained that while we would do so as soon as we can, but we can't keep leaving work at a moment's notice. Upon my wife's arrival at the daycare, she discovered that our daughter's belongings were already packed, as though we were being abruptly dismissed from the facility. When my wife attempted to locate Skylar for clarification, she was nowhere to be found. Instead, she was informed that Skylar had dropped off her radio in the front office and departed for the day. Such behavior strikes me as highly unprofessional and immature. Leading up to this, threats were made to suspend my 3-year-old from the daycare for 2 days.
On multiple occasions we were told our daughter was biting and pinching other children, but when we would pick her up, she would have bite mark bruises and marks on her body indicating other children were biting and pinching her. When we addressed it with the teacher, the teacher agreed saying she isnt the only student doing it.
I want to make it clear that I am not making excuses for my 3-year-old daughter's behavior. It's become evident that she picked up these habits from the lack of structure in her daycare over the past six months. It's disheartening to find ourselves facing expulsion over behavior that was essentially overlooked by the staff.
I would only consider using this daycare as a last resort for placing your child. The staff have little to no training, and do not know how to handle children. read more