Great customer service and they do awesome work! The owners are super nice and the price for the…read morequality provided is amazing!

Quick and affordable, good quality. Got 2 jean zippers repaired, they work great. Would recommend.read more

Elite Cleaners came in clutch last minute…read more Fun fact: I suck at steaming a brides veil hours before ever wedding (worst bridesmen ever!) I called this cleaner on a whim, and he was able to steam and press the veil beautifully, efficiently, and for only $10. Thank you for you're quality work!

First and foremost, this is the weirdest shadiest seeming dry cleaners I have ever been to. I…read moreturned in my curtains on a Monday was told they'd be ready by Friday, staff seemed friendly. I went on Friday at 12:30, was told my items wouldn't be ready until 2, fine, I went on Monday at 4pm to pickup, was told oh sorry they won't be ready until tomorrow, fine again, weird but what can I do. Went Tuesday morning, was told oh they wont be ready until after 12, like now, wtf, I was visibly annoyed at that time, what happened to my order being ready on Friday after 2?? But whatever, i go at 1 on Tuesday, i pick up my curtains. I go to hang them and I don't know how they did it but they ruined my curtains. My panels were 108" and touched the floor, they shrunk by over 6 inches......is that why my curtains were never "ready" when I came to pickup because they knew they messed up?? I have no words this place and yet so many words at the same time. I want to give 0 stars because on top of everything I paid for this service and now my curtains are ruined and need to be replaced.

I've been coming here for about ten years. Even after living in San Francisco for the past several…read moreyears, I've been wary of taking my clothes to anyone else and used to just drop off/pickup my clothes when going out to Livermore to visit my parents every month or so. But now I've sold my car and found someone in SF to "environmentally friendly" clean my clothes, so this is a "thank you and goodbye"post. These people have been fantastic and done such a great job for me over the years. Once I even went to pick up my clothes and the husband told me "My wife noticed the button was coming off your dress so she sewed it back on". Does it get much nicer than that?

Grrrr... Just picked…read moreup my special Hugo Boss dress from this dry cleaner and.. not only is the stain still there, my dress is now damaged. Let me start from the beginning. About 2 weeks ago, I brought in a brand new Hugo Boss dress that is very special to me into Nature's Cleaners. I found this place off Yelp, and even though there were only a few reviews, for the most part the reviews were positive, and since I didn't know any other dry cleaners in this area, I decided to bring my dress to them. The fact that they are supposed to be better for the environment was a big bonus for me. However.. I picked up the dress. Brought it home. Noticed that there is a pink stain on the top shoulder part of the dress. Umm... this wasn't there when I dropped it off.. the dress is brand new. I brought it back the next day to see what they could do. They said they couldn't get it back to until the next day, but that wouldn't have worked for me because I needed the dress for my trip and I was leaving that night. So I told them it's OK and that I would bring the dress back after I came back from my trip. I brought back the dress so that they could try to remove the stain. I just picked it up right now, and not only is the stain that was not there in the first place still there, that area where the stain is is damaged.. The material there looks like it has been scrubbed and rubbed a LOT, the material in that area looks thinner and uneven, and the area is fuzzy now. They left a tag on the hanger saying that even though they tried to get the stain out, they weren't able to, and that if they continued to try to get it out, it would damage the dress. Ummm..... too late, they already damaged the dress. I wish that they had stopped trying to get the stain out before damaging my dress, or at least called me or something to let me know that the stain probably wasn't going to come out. I would rather have had the stain there and at least have my dress in the same condition as opposed to how it was returned to me. So.. I feel bad that I have to give 1 star, because the people who work there seem very nice. However, the fact that my nice, new, expensive, and personally significant dress both got a stain on it while getting cleaned by them AND was further damaged by them when they tried to remove the stain has ensured that I will never bring an article of clothing back here again :(

Checked Yelp for dry cleaning services. Came across CCVC and decided to try them out. Best decision…read moreever. The Kevin owner was extremely helpful and most of all honest about his services. I had a stubborn stain and he gave solid honest advice. Prices are reasonable as is the turn around time. I took two Jackets buttons of which were loose on one that I did not know and were fixed without Cost. The other he was not happy with and asked to keep it longer. I of course agreed and when I picked it up it was perfect. I don't live in the area o CCVC it's about a 20 mile drive but well worth the professional services I received. See you next time Kevin

Overall amazing service since I first called them. I requested service for cleaning of a big…read morewedding gown, two wedding guest dresses and two suits. Great pricing and willing to give my big gown a try. Other spots were quoting me way more for the gown or simply didn't do that service due to the type of dress.

The dry cleaning itself was fine, but my experience with their tailoring service was the worst I've…read moreever experienced. I brought in a very expensive suit jacket to have the sleeves shortened. They assured me they handle high-end suits regularly, so I trusted them. When I picked it up a week later, I discovered they had shortened the sleeves without moving the sleeve buttons -- something that should be standard with proper tailoring. When I pointed it out, they acted surprised and said it's not possible to move the buttons because the stitching near the buttons couldn't be adjusted without leaving visible marks. THEN WHY DID YOU SHORTEN MY SLEEVE. They put me on the spot and ask me what i want to do. If they already shortened it, what the hell am i supposed to do?! moved the buttons and leave the stitch I guess!? They agreed to "fix" it and again assured me it'll look great, they do expensive suits all the time and said they'd call me when it was ready. Two weeks passed with no call, so I went back on my own. This time, the buttons had been moved, but one had been replaced with a completely mismatched button. When I asked about it, they told me to speak with the owner. Owner gets on the phone and says he's not available right now but needs to check it out personally. I said I've had enough of this, I just want my suit back -- it had already been a month -- but the owner refused, saying he needed to inspect it personally. Another two weeks later (no call to me), I just showed up without saying anything extra and picked up my messed up suit and found a sticker on it saying "new button." They still charged me $52 for this work. Overall, poor communication, lack of accountability, and unprofessional handling of an expensive garment. I would not trust them with anything.

Brought in a pair of pants. I was never called to pick up the pants as promised on Tuesday. I…read morepicked up the pants on Wednesday. When I took them out of the plastic bag that evening, I noticed they looked long. I'm 4'10 and require a pretty lengthy hem. One leg was shorter than the other!!!! I couldn't believe what I was seeing. Mind you, I'm leaving out of the country for a wedding. Will never go back to this establishment again.

//ZERO STARS//…read more brought in my messenger bag and they ruined it. After three failed attempts and almost a month of waiting, they finally admitted they couldn't fix it. Fast forward to today -- my mother-in-law came to visit and fixed the same problem in just 15 minutes, without even using a sewing machine. Having grown up around family-owned dry cleaners in Los Angeles, I know what real professional work looks like. Unfortunately, this was not it. Very disappointed -- take your belongings somewhere else.

Very good service. Very exact. Reasonably priced. What is promised- delivered as promised.read more

BRAND NEW DRESS SHIRT RUINED!!!!…read more I brought in a brand dress shirt that I just got embroidered with my company logo for a simple laundry. I received my shirt back a few days later. I checked my shirt to make sure it was all good and the embroidery wasn't ruined before I left the store. To my surprise - my shirt was completely ruined (see image) they did not even say a word to me about it. I had to find out for myself. Luckily I inspected it right there in the store. I asked the employee there what happened to my shirt, she said she has no idea, she just works the counter and is not in charge of the cleaning. Ok fine. She said to leave it and she will contact the manager and they will call me back. 1 week later, no call back so I went back in. This time it was a guy (not the same girl who helped me before). I told him the situation and told him I never got a call from the manager. He said he doesn't know anything about it. I asked where my shirt was, he found it. Nothing was done to it. He then gave me a claim form to fill out. I returned it and he said I will get a call from the manager. Again, no call. Instead I received a refund check for less than the amount I paid. I went back in and asked why didn't I get a full reimbursement. He said they refund based on the shirt being second hand. I said, it's not 2nd hand, it was a brand new shirt. I literally cut the tags off of it when I dropped of my shirts initially. I have never worn it. He offered me a coupon for the difference. I said, why would I use a coupon to come back here after how this was handled. I am never coming back. Worse customer experience from a dry cleaner. They will do nothing to help resolve the matter. What's worse is I own the business next door to them! Being a business owner and handling customers all day long, I can assure you this is not how a small business should be treating their customers. I'm glad to drive to a different dry cleaner from now on. The convenience of them being next door is not worth it.

I couldn't be any happier with their service. I have been a customer for several years, and they…read morehave never ruined a item. I also have my comforters and leather/pleather cleaned, and they deliver every time. The price and customer service are great. I no longer spend hours laundry, and it really helps in my relationship to have one less duty. I dry clean all clothing and it's worth every dime. They will even pick up and deliver if you request. They also do laundry and charge by the pound at a good price.

As a retiree, I don't have much laundry. So, when I knew I was going to be in Pleasanton two weeks…read morein a row, I grabbed a bunch of my shirts and woolens to drop them off. And then I see a closed store! Fortunately I read the sign on the door that said that they had moved just a few doors towards CVS. They were ready the next day! Great prices and service.

Went above and beyond to help us when we forgot to pick up dry cleaning before an important trip…read more We've used them for dry cleaning many times. They are great.

Friend recommended Spotless. They were great. Scheduling appointment was easy. They kept me…read moreinformed of arrival time. Daniel was great. Friendly and very efficient. Would highly recommend Spotless for carpet cleaning !

The Spotless team was professional and thorough throughout the process when I asked them to come in…read morefor pet stains and general wear and tear cleaning. Response time for a quote was timely, they explained the service in detail based on what I was looking for. Daniel came on time, was friendly, helpful and thorough in explaining the service to be done that day, potential risks involved with the carpet after the cleaning (nothing worrisome, just general precautions), and also provided helpful advice for aftercare and maintenance. He was also efficient and got the job done in less than 2 hours! The carpet looked brand new again. I will definitely use them again for any of my carpet cleaning needs.