Elite Cleaners came in clutch last minute. Fun fact: I suck at steaming a brides veil hours before ever wedding (worst bridesmen ever!) I called this cleaner on a whim, and he was able to steam and press the veil beautifully, efficiently, and for only $10. Thank you for you're quality work! read more

OUT OF BUSINESS! And thanks for letting us all know....what a bunch of jerks! I had been using them for years - they used to be reliable. They have my husbands favorite shirt. Never get that back. They have really opened my eyes to what can happen when you hand off something important to a business and the business shuts down. Beware! You may never see it again and there's nothing you can do about it. read more

I am not sure waht is elite about this place - other than they have had my clothes for hte longest amounf ot time and did nothign with them! I dropped my stuff off on 5/29, went to pick up the day after they said they would be ready, but they weren't. I wasn't too worried, since I was heading to Italy the next day, so I figured they would be ready when I came home. Two weeks later, they still weren't ready. So I came back a third time, 10 days later, and bam - still not ready - for a pair of pants and shorts that needed a hole the size of 1/4 of a penny patched. I asked for my clothes back to a reliable cleaners who will do what they say. I am sholced anyone comes back here and that they are still in business. read more

They are out of business - good luck getting your clothes back. You can still see some shirts hanging in the back

Hurry on in today August 15 to get your clothes! It's open. But they took down the sign with the business hours.

This place never has clothes completed at the time they say they will have them. They are not actually open the hours posted - leaving early, arriving late and sometimes just being closed for no reason. Their work is fine, they just never meet their commitments. read more

This place is awful. They NEVER have your clothes ready as promised. In fact when you come to pick up your items they look at you crazy like they don't know what you are talking about! They are also never open during their posted hours. I've stopped by 4x this week to pick up my items and they are closed every time even though it is within THEIR posted hours. I still don't have my clothes, they are literally holding them hostage with no way to contact. Don't go here!! read more

First and foremost, this is the weirdest shadiest seeming dry cleaners I have ever been to. I turned in my curtains on a Monday was told they'd be ready by Friday, staff seemed friendly. I went on Friday at 12:30, was told my items wouldn't be ready until 2, fine, I went on Monday at 4pm to pickup, was told oh sorry they won't be ready until tomorrow, fine again, weird but what can I do. Went Tuesday morning, was told oh they wont be ready until after 12, like now, wtf, I was visibly annoyed at that time, what happened to my order being ready on Friday after 2?? But whatever, i go at 1 on Tuesday, i pick up my curtains. I go to hang them and I don't know how they did it but they ruined my curtains. My panels were 108" and touched the floor, they shrunk by over 6 inches......is that why my curtains were never "ready" when I came to pickup because they knew they messed up?? I have no words this place and yet so many words at the same time. I want to give 0 stars because on top of everything I paid for this service and now my curtains are ruined and need to be replaced. read more

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I had been a client of Elite Cleaners since 2021. The first several years the service was stellar. However, over the last several months, the service has deteriorated to the point where I will not be going back. At first things were just late, nothing was ready when promised. Then the store was randomly closed during their posted business hours. The last straw, was them damaging a skirt. The skirt was dropped off a month ago. After 3 attempts to pick up my clothes, where I was told that it was not ready, I demand my clothes back whether they were ready or not. Turns out that my black and white skirt was now rose pink and black. They did comp the other 2 pieces that they cleaned, however, that doesn't replace the skirt nor the cost to replace it. read more

Elite Cleaners - Damaged skirt - Laundry Services Near Me - Pleasanton, California

I'll start saying the staff are friendly and the actual quality isn't bad. However, they never complete orders on time. I sent in a pair of ski pants for stitching. Went in 4 times before deciding to wait 4 weeks past the due date and my pants still were not ready. Most recently, I went in 1 day past the due date and my clothes weren't ready. Went by on 2 different Monday's and the store was closed both times even though hours indicated it was open. Called numerous times on numerous occasions and they didn't pick up once. There is no way to contact them without going in person. Had been going here for a year and unfortunately won't be coming back. read more

Absolutely terrible service! I went in about three weeks ago to have a shirt tailored only to come back to tell me that the worker is out of state and they will not be able to do it. They had originally told me it would only take about a week now I'm leaving out of state and I don't have a shirt that I want to wear. I will never be going back to this place. There was not even an explanation given just silence. read more

Expensive dry cleaner at the Hopyard - West Las Positas intersection in Pleasanton. We have taken suits, trousers, dress shirts and other items and they've usually delivered. Shirts are $4 each, trousers $7 each, other items usually over $10. Turnaround time is about 5 days. Parking is easy. Service is warm and friendly. Pro Tip: They offer a 10% off Yelp check-in coupon for few customers only. read more

Horrible. They lost my husband new suit jacket for our son's wedding. Didn't realize until We were at the venue. Had a completely different persons jacket. Have been nothing but horrible in taking accountability. Run around for any type of compensation. The front desk woman just puts us off. Will not give name of manager or owner. Do not recommend using them. They deserve zero stars. Miss when Jorge was running this business. read more

Excellent service. The gentleman who helped me was very nice, very knowledgeable and very professional. They did a great job on my suit. I will definitely go back there again. read more

I have been looking for a reliable cleaners ever since covid shut down the folks near hopyard. So far, I have found Elite to do a great job and even helped me with a tight turnaround getting my garments to me before the promised time. Please consider giving them a try! read more

A very kind & honest gentleman runs this business. We recently moved to the area and found Elite Cleaners on Yelp and decided to give them a try. Very professional and thorough in their work. Even though their business has been impacted by COVID shut downs & closures, the owner says he has managed to stay afloat thanks to his loyal local customers. A hidden gem amongst all of the other offices in the building. Do give Elite Cleaners a chance, you will not be disappointed! read more

This was the best dry cleaning experience ever. Such amazing customer service and get quality for your buck. 10 out of 10 also got a blazer altered was amazing and fits great now am so happy I found this awesome spot. read more

This is a reasonably priced dry cleaner ran by a sweet man who went out of his way to get my items done in a short time before a wedding. I would recommend this business! read more

If you are looking for a decent dry cleaners in the Tri-Valley, definitely come to Elite cleaners!!! The owner, George cares about his customers. I have been coming here for a few years and I must say that he is very professional and at the same time affordable. They have fast turnable time and will not upcharge you. They do excellent job and 5 stars well deserved. read more

Been going to them for years, the owner will likely be the one who helps you. He's super friendly and remembers a face once you go in once or twice. They are always on time and cater to my requests perfectly. Highly recommend read more

Reliable and good quality dry clean service at a fair price! I love their services and their work!

Just like other negative reviews here, I requested suit and a dress to be drycleaned for special occasion, and they ALL came with strong chemical/Indian food scent. I tried to use Febreeze and lit a candle in my closet but didn't work and now my entire closet smells like chemical substance or Indian food. Cost of dry cleaning isn't that cheap either at this place. So, go to another local cleaner if you have one. read more

went above and beyond by sewing a tear in an older sleeping bag we were dry cleaning. friendly, reasonable and great service. thank you!

Gave them two suits, two blazers and a pair of slacks for dry cleaning. They gave them back on time, but all the clothes had a strong pungent smell of chemical. I couldn't wear the clothes anywhere. Had to wear something else for an occasion. Gave them the clothes back and told them that I can't wear the clothes because of the smell. They took all the clothes back and promised that they will fix the smell issue. After 4 days I got my clothes back and the smell hasn't gone. I was supposed to wear my suits at two different occasions, but couldn't. Also, the dry cleaning here is not really cheap. I wasted my money as I had to give all my clothes somewhere else for dry cleaning. Poor job! read more

Incredible quality... Been coming here for 10 years after being disappointed all throughout town! By far the BEST dry cleaners in all Pleasanton. I am extremely picky when it comes to dry cleaning my garments. The owner has 15 years working in this establishment as a partner with the previous owner. Jorge the master garment cleaner bought him out and now runs everything. Thank God the operations will stay the same! Quality is still #1 in the valley!!! read more

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I went back with the shirts I was not satisfied for. 2 of them where ironed with some wrinkles on, one was dirty with some machine oil. at the beginning he wanted me to pay again to clean the machine oil, then I expressed my disappointment and he agreed to clean it at no charge.the two shirts got ironed ok, while the blue shirt with machine oil got cleaned but showed fading color in some extended areas,see pict... I left very upset and disappointed. he told me next time I need to ask for dry clean it at an higher price: sorry it will not be at your business. read more

Elite Cleaners - decolored collar - Laundry Services Near Me - Pleasanton, California

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I found a couple old sweaters, one had a stain from last year, and they did an excellent job. They look like new! The dry cleaner I had been using for years closed, so this was the first time I tried Elite. Given the state of the world right now, I hope people will try elite if the place they loved closed! read more

I work in Pleasanton, so I had to find a place to take care of my cleaning quick. I had a wrinkled suit and had a meeting in less than an hour. These guys took care of me and helped me out in a pinch. read more

Elite Cleaners - Laundry Services Near Me - Pleasanton, California

Outstanding customer service, fast turnaround time and decent prices. I definitely recommend anyone to come to the dry cleaners

Elite Cleaners is GREAT! I took my wedding dress in for cleaning and boxing up - more than 10 years after my wedding day - and they did an amazing job! I did not think that they would be able to get all of the mud out of the bottom of my dress (hello rainy wedding day!) but they did! INCREDIBLE and super friendly customer service. I will definitely be going there on a regular basis from now on. read more

I'd give this place negative stars if yelp would allow it. Dry cleaned a cashmere sweater here and it came back smelling like strong INDIAN CURRY (I did not know that this is possible - absolutely outrageous). Took it to another cleaner to have it dry cleaned two more times and the strong smell did not come off. I had to hand wash the sweater to get rid of the smell. Basically a $200 cashmere sweater ruined. The other cleaner re-dry-cleaned the affected sweater with a couple of my other sweaters and now everything smells like indian curry. Do yourself a favor and don't take yours clothes here for dry cleaning. My husband takes his dress shirts here for (wet) wash & dry, which works out for him - no curry or other funny smell. read more

Loved the hours since I live about 30 mins away! Friendly customer service! They did a great job! I brought in 5 pieces: 3 coats and 2 dresses and they came out great! They got all the fuzzies from my jacket and now I can wear them again. If you check in, you get 10% off! Score!!! read more

I love this Dry Cleaners. I have been coming here for a while now and they are super professional, affordable, and they are very friendly. My clothes always come back with a great press and smell great too. They have stayed open during this COVID crisis, so please support them if you can, all the small businesses are gonna need help right now. Elite Cleaners is awesome. read more

The owner hemmed my new jeans for $13 and did a good job. I like being able to find parking in front every time I have gone there. I like the coffee candy offered to his customers. My only reason for 4 stars is my shirt cost $2.50 while my current dry cleaners charges $1.50. But I plan to come back here for hemming as they do a good job for less than what Essys down the street charges. read more

Best cleaners in the immediate tri-valley area. All garments come back exactly the way I always want. Almost want to keep this place a secret so I don't create a buzz. (Selfish reasons) From laundry, to pressing, stain removal and starching. Elite is my choice to all of my personal, casual and evening attire. read more

Came to Elite for the first time last week. The service was top notch; gentleman was very friendly (he even helped me put my large stack of clothes in my car when I came to pick them up). Will be coming back. read more

I had discovered Elite Cleaners by total accident during this Summer. I was searching for Dry Cleaners in general via Yelp and I actually mistaken Elite Cleaners with the one supposedly next to Lucky's Supermarkets, but because I couldn't find the other one, I remember seeing the sign for this place with the glowing blue light that read, "Open" in reddish/pinkish glow from the intersection between W Las Positas Blvd and Dorman Rd. Elite Cleaners is right behind the Shell Gas Station on Hopyard/W Las Positas, but, from the small parking lot where Elite Cleaners is located, the building sits right across from the DMV lot. I'm glad I made that error by not finding the other place because after today, my husband and I are very pleased with Elite Cleaners and the guy who owns the place totally rocks, friendly, he dry cleaned my husband's shirts just perfectly both times and this time, I requested to have one of the buttons sewed on. And, originally, I was asked to come back Friday at 6pm, but my husband has a very important day on Thursday therefore the owner was able to work with me to where I had gone back 6pm today to pick up after dropping the shirts off yesterday (Tuesday) and very short notice, which I apologize for. Both my husband and I are very satisfied with Elite Cleaners, on behalf of my husband, I left the owner a nice tip!! Definitely be coming back to Elite Cleaners. read more

Went here to get a dress cleaned, I told him I needed it by Thursday and the told me it was no problem. When I went to go pick up my dress they couldn't find it!!!!! He typed my name wrong in the system even though I had spelled it for him 3 times. I was in there for 20 minutes arguing with him over how he needs to find my dress and that it's not my problem that he can't find it. He tried to tell me someone came in early and picked it up. Finally after I showed him a picture of the dress he found it. I will never be coming back read more

Highly recommend Elite Cleaners! George is such a gem and always so kind and professional. I know whenever i am leaving garments behind it's being handled with care. They also do a wonderful job with comforters, wedding dresses and anything you love that's ripped. read more

These guys are the best. I took my Armani suit and dress shirt for dry cleaning and I was a bit skeptical in the beginning but he assured me that he has worked on fine fabrics before. My suit was ready for delivery a day before and I must say, I was very impressed! The dress shirt was stain free and looked like new. The price is good for the quality of work you get... read more

Elite Cleaners - Good as new! - Laundry Services Near Me - Pleasanton, California

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