After having my shirts laundered for more than 10 years, I will NEVER COME BACK. MY 21 year old son brought a couple dozen shirts and a suite for cleaning. He instructed them to LAUNDER the shirts and dry clean the suite. They put 9 of the shirts through at dry cleaning - which cost 4 TIMES MORE. These shirts have been laundered here for years. The person at the counter TOOK ADVANTAGE of my son, who has little experience with this service. THEN when I picked them up, they said their pre-pay count was off and one more short was Dry Clean, not laundry. Dishonest. read more

I used to go to this dry cleaners for many years and after they change the owners I do not recommend. They lost one of my sweater and didn't even replaced it to me and never explained why it was lost. I asked many times and didn't say anything. They didn't dry clean one of my husband sweater they just wash it in water and it shrunk and they still charged me and didn't say anything. As I show in photos one sweater shrunk and the normal size. Same brand and same size look at the photo how they gave it to me and even say sorry. We will replace it. It happened 3 times. 3 sweaters. Not recommend at all. This is the Budget cleaners in between Ranch 99 and Baskin Robins store at the regional street in Dublin, Ca. read more

Budget Cleaners - Same size - Sewing & Alterations Near Me - San Ramon, California

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I have a down comforter that was in desperate need of cleaning. It's been stored in a comforter bag under my bed for who knows how long and since cold season is right about now, I finally stopped being lazy and looked into getting it cleaned. I called around first before selecting Budget Cleaners. Couple of reasons why I chose them even after reading yelp reviews :/ They were the closest location and affordable! All of the places I called including Budget said it takes a week to get a comforter cleaned. I dropped my comforter off the day before leaving on a week long vacay thinking "perfect, it'll be ready by the time I get back". Drop off was simple, a bell rings when you walk in and I was tended to pretty quickly. I paid before leaving, was given a receipt to bring back for pick up. 3 days later I got an alert that my comforter was ready for pickup, cool! I was still on vacay at the time so I picked up the day after I got back. My comforter was tagged and ready when I got there. Pick up process was super quick and easy. The comforter looked great and came back in perfect condition! I was happy with the service and timeframe given and will be back for future dry cleaning needs :) read more

Budget Cleaners - Clean and fluffy! - Sewing & Alterations Near Me - San Ramon, California

I've been going here for years, I don't know what happened to them but tons of my shirts and nice sport coats all keep having broken buttons. I'm going to have to start going somewhere else which is sad after so many years of a business. I hope they figure out whatever's wrong but so many shirts with so many broken buttons this coat it happened too is the last straw. read more

I'm so far impressed as they don't charge for starching my shirts and they only charge $1 each which is far less than where I was taking my clothes. Also their dry cleaning prices are very low compared to others. They found my clothes right away which I was impressed with. Found my shirts were pressed nicely and they seem to do good work. Probably my new dry cleaning company going forward. read more

Recently got a jacket (also a pair of pants which wasn't damaged) dry cleaned here for a wedding I was attending. The cost was roughly $8 which wasn't bad. It took about 2 days to finish just in time. When i picked up the jacket, I later found out there was $60 stapled to the jacket. The money looked like it was starched so I assumed I had money in one of the pockets. I didn't notice the $ until I got home and the lady who handed me my jacket didn't say nothing. The day of the wedding i was trying on the jacket and notice the flap on top of my outside pocket was totally messed up. It was in shreds as if someone ran it in a blender. So the $60 I assume was to reimburse me for the damage done to my jacket. They didn't even say anything! I won't be coming back and now have to spend more $ on a new jacket. Not happy. To the owner: Instead of trying to defer the problem by saying I must of rated the wrong place, why not address the issue itself? You're located right next to the Ranch 99, Gracie Jujitsu, Baskins Robins, the pho restaurant, near the new fitness 19, and the subway? Need I name more? read more

I would give 0 stars if I can. Don't go this place. I paid $28 totally and $14 for each to short the pants, and the price I were pretty high. But the quality was definitely poor like the pictures. I won't go there anymore, and don't recommend anyone go this place. read more

Budget Cleaners - Sewing & Alterations Near Me - San Ramon, California

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UNRELIABLE AND DOES NOT CARE! I dropped a dress off for a wedding for steaming only on a Thursday and the front desk lady said it will be ready by next Tuesday. The ticket also said next Tuesday. I came in next Wednesday to pick it up. THE DRESS WAS NOT READY OR TO BE FOUND! The lady said "oh it could be ready by Thursday or Friday." The wedding was on that Thursday of the week. This has happened twice to me at this place and lady doesn't seem to care when she apologizes. Shrugs her shoulders like it's no big deal. The ticket and even the lady said "Ready by Tuesday". I highly recommend going somewhere else because you won't know when your getting your clothes back. The ticket is useless and so is she. read more

AVOID THIS PLACE AT ALL COSTS. This place is extremely unprofessional, they ruined our Bridal clothing. When we brought it to the attention of the lady who works the counter, she assured me that she would notify the owner of the horrific situation and get back to us. NEVER HEARD FROM ANYONE! All our bridal clothes are still there. We had to continue with none of the clothes. I guess some owners think its better to hide rather than making things right. This place deserves an "F". I would not even take my underwear to this place!! Beware!! read more

First time there, and what a terrible experience... They put holes on my sweater. Also the tag was pulled and had torn the sweater. When I took it back to them, they said this is how they received it, and it is probably because my closet has moths. First of all, moths don't eat linen. Second, if you saw holes, you shouldn't have done the job, or got the okay from me before proceeding. He said he never received such instructions!!!! Btw there is another reviewer down below who complains about the same issue. I wish I had seen it before going there. read more

Budget Cleaners - Stay away from this place! - Sewing & Alterations Near Me - San Ramon, California

They did a great job on my dry cleaning and alterations. Fast and friendly service and they f8nished ahead of schedule.

I'm always getting my buttons ruined. They take zero responsibility. It obvious too. Been going here for awhile because they are close to home. Buttons either disappear or get chewed up from their machine. I've had several break in half and when I present it to then they charge me to add a button. Edit: The owner personally talked with me about this review and explained the process. I think that helped me understand that buttons missing happens to all shirts over time. I do not get burned buttons at all, just missing ones. Over the last three years, it probably happened about five times which lead to this review. Other then that, this place is a fantastic dry cleaners. read more

Do not recommend this cleaners and here is why: 1. Was hey tried to say they did not have my clothing checking by phone # 2. When I returned and spoke with the manager the clothes miraculously appeared The First Lady shrugged her shoulders ? What do you think? And you pay first !! She wanted my clothes. Period read more

I wanted to like this place. I dropped off 5 pairs of pants and a comforter. I tried to remove the plastic to put the comforter on my bed but I couldn't open it. Come to find out, they stapled the plastic to my comforter. Now it's going to be ruined. There is no way I can remove the staples without damaging the comforter. read more

Budget Cleaners - Sewing & Alterations Near Me - San Ramon, California

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Echoing the other reviews about ruined clothes and gaslighting. They ruined a dress I dropped off and then lied about it repeatedly: it was dry cleaned and this is what happens to that type of fabric; it was never drycleaned but they did wash it and that's what happens to this type of fabric; etc etc. The only concession was offering me a credit for the cost of the dry cleaning (as though I would come back). Skip this place and find another cleaners that won't ruin your clothing and then lie about it. read more

TERRIBLE CUSTOMER SERVICE!!! The first day I came here, I asked one question -- how are the machines that launder the shirts (laundering shirts is my number one need). The manager said that they have the newest machines. I told him that a different dry cleaner would sometimes break the buttons and he ASSURED me that their machines will not do that. I was like okay, hesitant but figured I'll try them out. Fast forward 3 months, good customer service, text reminders, pretty consistent product. Then I decide to dry clean a few items, including a Michael Kors tie. Items were fine but the tie came back all warped. like it had been stretched, the threading on the tie showed that. I showed that to the owner and the owner said it was IMPOSSIBLE that they did that. He said they'll dry clean it one more time and even then, it was still warped. HE REFUSED to accept any responsibility and that it was me that did this. He did give me a credit for the tie which was half the value. After such a long battle, you think you've won. You've really lost. I used the credit for laundering more shirts. Near the end of the credit, the shirts I got back had broken buttons. Two shirts with one broken button each at different locations. I figure, hey, he'll fix this and we can move on. First, when I showed him the shirts, he said they didn't do it. I was furious. I gave him the shirts fine, and they were in his care so he should take responsibility for them. They still had the tags on so obviously they weren't worn. HE ADAMANTLY said it wasn't his fault. When I showed him the second shirt, he told me "DONT SHIRTS GET OLD?" So he admit it was his fault but it was still my fault cuz the shirt was "old". In order to fix the buttons, he was gonna charge me $2 a button. This was ridiculous. Its like one of those schemes. I give a shirt, he breaks a button, and then charges twice as much to fix. This place is unethical, with poor customer service. Do not go there. read more

Down to the earth kind owner! I stop by to consult some alteration matter at this drycleaner on the other day with patient on his explain to me what to do and even lend me a little tool that I could work at home what a nice guy. I found this one from yelp and again yelp helped me to find and meet a nice small business owner whole I would like to give my full support I will be bringing all my dry-cleaning and alterations stuff to the store!! read more

Budget Cleaners - Sewing & Alterations Near Me - San Ramon, California

I've been bringing my dry-cleaning, rugs, comforters and sewing needs to them for 4 years and have always had excellent results. Nice staff, and Manager Ken (spelling is different) is totally on top of things. Also, they cost about 1/2 of what others charger for men's shirts (now 1.25 per shirt). Even though I've moved a little, it's still worth the 11 mile drive to have excellent work and savings. +++++++++++++ read more

Terrible customer service, very rude, and unhappy business owner. Very expensive too. He tried to charge me 30 dollars for hemming my pants and I almost did it. Good thing he was rude so at the last minute I pulled my pants and took them to the neighboring alteration place and they only charge me 18 dollars instead of 30. Stay away from this place. There was 3 pants at 10 a piece and totaling 30 and that same 3 pants is 18 at crow canyon alteration with 100 percent better customer service. You can tell how angry you guys are by responding and calling me confused. I just hope that you learn from this review and change for the better so nobody else get over charged and suffer from your attitude. How come you are not addressing the bad customer service and terrible attitude that you show your customers. I was ready to pay but what got me is that boorish attitude that I will not condone. You can continue to reason out but at the end of the day. Really bad customer service, and over priced bad service is what your business provides. Please try to fix it so nobody else will waste their money and time to do business with you. Sir you have a great day. Smile and stay positive. You never know where it will take you. read more

Horrible service first last month they gave me some other poor lady's dress. I'm thinking it's a mistake not a big deal. But now I'm pissed. As I'm walking in 3 minutes before they close the idiot that works there tells me, we closed and our computers are off. Ok as I'm walking out, his coworker lady tells him he just dropping off his clothes it's ok. Now he has a stupid look on his face. And now apparently computers are on. Lied to my face did not even care. Then he tells me you have to unbutton your sleeves. I'm thinking to my self you ignored son of a b$&****. Why. You have so many clients that you don't need any more. There are so many cleaners out there. And you care so little for your owners bread and butter. I would of fired your stinking ass on a spot. O well that's $600 a month client you just lost. Besides If any one looking for a better cleaner there are at least 2 or 3 hard working cleaners near by. That's at least pleasant and will not make you do their job. And not to mention stain your shirts. )))) unbutton your shirt ))) unbelievable. How do you even have a nerve. And As you can see in the picture this is the cleaners that's needs to be under new management. ASAP. Now I have their employee yelp user name ( computer S. ) message me. With stupid questions. read more

Budget Cleaners - Sewing & Alterations Near Me - San Ramon, California

Dude, $45 to dry clean a down comforter?!?!? Thought it was reasonable...until I went to Park Avenue Cleaners! They charged me $38 to dry clean the SAME comforter (the dog peed on it AGAIN!), AND a duvet cover! I saved $7 and I got a 2nd item dry cleaned!! This place is expensivo! read more

Dropped 6 pairs of pants off on a Thursday at noon and was told they would be ready on Monday, it was also printed on my ticket but when I went to go pick up my clothes I was told that they were not ready and that they wouldn't be ready until Thursday. No phone call, no text, no notification and to top it off they couldn't even find my clothes so I could take them to another cleaners. Once I get my clothes back I will NEVER use them again!!! read more

I finally had to stop going here. The business seems to be owned by a Chinese couple. I know this is not a glamor business and the work is hard since she seems to perform many tasks but overall the Chinese lady has never made me feel appreciated to have her business. In fact a couple of times over the years she has been rude and argumenative and I'm not the over demanding A-hole type. Regarding the quality of the service rendered that too has become subpar in my opnion. My shirts used to be more crisp/starched without having to complain. The final straw was that I swear that a couple of my shirts were not even cleaned, they pressed it and put it on a hanger. Maybe it's me.... read more

I dropped off some brand new shirts to be pressed and cleaned about a week ago. After getting the shirts back, I noticed there was a small hole in the chest area. Knowing it could not have come from something I did while wearing the shirt (since it had not even been worn or used yet), I took it back with hope that they would compensate me in some way. To my dismay, the owners of the shop denied my claims and told me that I somehow created this hole in the shirt. They also claimed that nothing like this happened in the last 25 years! Excuse me?!? People and businesses make mistakes, thats why pencils have erasers! Cmon!! I am not asking for much, just some ownership over the HOLE in my shirt, and some empathy. As a result of their lack of courtesy, I will never use their services again. Note to the wise: check your finished clothing before you walk out of that door. I learned my lesson. No shirt, no shoes, no service. read more

This place was near work so just drop off shirts to laundry, everything was fine until last week. Saw my favorite shirt with two big stains one in the front one in the back shoulder. I know for a fact it wasn't there when i drop it off. I brought it back, spoke to the owner he said there is no way it could've been them. I didn't want to get into an argument, so i paid an extra $2 dollars to have it dry clean but the stain didn't come off. Be careful when dropping stuff here. As for me i m done doing business here. read more

Budget Cleaners - Sewing & Alterations Near Me - San Ramon, California

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I have received friendly, reliable, reasonably priced service at this dry cleaners for the past eleven years. I keep coming back because I am a very happy customer. Need I say more? read more

Budget Cleaners - Sewing & Alterations Near Me - San Ramon, California

Husband has been going to this place for 1-2 years. Comes in about every month. Usually takes 1 day to process. The next day can be used for pick up. Very efficient here. Nice, very inexpensive cleaners store with great location not too far from our house. He just got 4 shirts for $7. What a deal! read more

Great service, done in less than two days tops (they will text you to alert ready for pickup, but tell them when you change mobile carriers), dry cleaning reasonably priced and $1.25 for Mens laundered shirts can't be beat! I recently gave them a high end coat to remove tough ring around the collar stains and it was out! (No more residual chemical smells on your garment which was there in the beginning when they opened, but now it's just a clean and newly pressed scent!) read more

Budget Cleaners - No more ring around the collar! Great job! - Sewing & Alterations Near Me - San Ramon, California

This place deserves 0 stars. They ruined a very expensive shirt of mine and refused to take responsibility for it. They are cheaper than most places, but there's a reason for it- the poor quality of their services. Learn from my mistake and spend an extra buck or two to get your clothes dry cleaned at a professional dry cleaners, not Budget Cleaners. read more

Finally found my dry cleaning service spot, I have been coming here for past 4 months now and service has been spot on. Customer service is excellent and my clothes are always ready on time. Prices are reasonable and give it a shot, must try you won't be disappointed. read more

Good dry cleaner, you get what you pay for here. I had uniforms cleaned as well as a repair on a pair of pants. My only complaint was I had a shirt with a stain and they didn't get it out. It was left by a hotel iron. I'm not too bothered though, I tossed it in the wash at home and it came out fine. I'm not sure why they couldn't get the stain out, but it's no big deal. read more

UPDATE:Jan 2018 Last few times I received shirts that were just ironed without being cleaned. Dirty collars and cuffs. OLD REVIEW: Since last 1 year I use this place for all my dry cleaning needs which includes shirts, trousers and business suits. Every time I have got 100% satisfaction service. Every time I have received all my clothes with no missing buttons or any other issues. I have also tried this place for alterations for my trousers and once for a jean. Both times it was fast and not expensive. It seems they do all their work onsite and the owner/manager is himself always busy getting the job done. read more

Good service. Decent prices. I plan on using this place as my default cleaners.

Don't let the word "budget" throw you off here. Prices are great but so is the service. I had an "on the spot" leather goods service that typically would have been a drop off at most other places. Very kind family run hard working people that make it possible for me to affordably do dry cleaning. read more

Very bad attitude and rude to the customers. The person I dealt with was named Kanwal.

Been coming here for years. New ownership in the past few years maybe. Great service and affordable.

I love them and they are very punctual and everytime my clothes come perfectly like I wanted with the right starch & fold. I am regualr here and I don't know where I would go if it was not here. read more

DO NOT COME HERE! I hate giving negative reviews but I have never been treated so poorly before by an establishment in my life so they really gave me no choice. I dropped off 11 items of clothing a month an a half ago and most of my clothing came back FADED and LOST. I dropped off a Burberry Polo shirt that I had only worn once and it came back with an oil stain and faded, they then proceeded to tell me that it's not possible because they never actually wash the clothes (whatever that means?!) and their excuse for the missing clothing was that they send their clothing to be cleaned at a different facility so that's how it could've been lost. I did not drop it off at a different facility so I expected my clothing to be kept together at the place I dropped it off at and not lost. If you are thinking to yourself "I've been coming here for years and I've only had great experiences" well so did I. I have been coming here for six year however, they recently changed owners and each time I drop my clothing off since the owner change, there has been an issue. I am done giving them chances and I would strongly suggest bringing your clothes somewhere else unless you want faded and lost clothes. read more

Nice people but the place is very dirty and a cleaning service that is a concern. Also they can't remember to fold your shirts no matter how many times you ask and remind them. They always get it wrong. The prices are good but there is a good reason, below average service. If you have low quality clothes this is probably fine for your needa. If you want top service, specific needs or consistent service pay more and go elsewhere. read more

Unfortunately this business is not ethical. All of the garments I took to them were to be dry cleaned. A few of the clothes they have cared for came back either shrunk or faded. If you have shirts that you want taken care of. Do business with a company that will honor what you pay for. read more