We loved our room. Clean, comfortable, and spacious. Everyone was so friendly and helpful. The…read morebreakfast was yummy, great cook. There was room dedicated for the ice machine and even had a water station which was nice! You could tell that a lot of thought was put into remodeling the rooms. This is the only place we'll stay when we're in Willcox. (Try the Black Pigg for dinner)

There is a significant mosquito problem around the property and our room. Every time we enter the…read moreroom, multiple mosquitoes come inside, and we are constantly being bitten while trying to stay here. This has made the room extremely uncomfortable, and we're concerned that adequate pest control is not being maintained. We would appreciate an immediate solution, whether that is moving us to a room where this is not an issue, addressing the mosquito problem, or discussing a refund/adjustment for our stay. Please document this complaint on our reservation and have a manager contact us as soon as possible. There is a significant mosquito problem around the property and our room. Every time we enter the room, multiple mosquitoes come inside, and we are constantly being bitten while trying to stay here. This has made the room extremely uncomfortable, and we're concerned that adequate pest control is not being maintained. We would appreciate an immediate solution, whether that is moving us to a room where this is not an issue, addressing the mosquito problem, or discussing a refund/adjustment for our stay. Please document this complaint on our reservation and have a manager contact us as soon as possible.

We had an adventurous experience in AZ and ended up in this little town after like 9-11 hours of…read moredriving from CA. We needed to spend the night and selected this hotel instead of one of the really shady looking motels in town. Check in was painless. Masks were required and worn by staff as well as patrons. We got our keys quickly, recommendations for where to find chargers at 11pm, where we could get the truck serviced and menus for a complimentary breakfast in the morning. The room was quite comfortable with a fridge, a coffee maker, and a flat screen tv. We didn't expect much in this small town but felt secure and comfy in this room. In the morning, our breakfast orders were fulfilled by a woman in full PPE. With a little salt and Tapatio the blandish food was better. The coffee was good and I can confidently say they're looking out after your health with cleaning procedures, masks and distancing. I do not expect to ever come to this town again but it's probably the only hotel you'd be comfortable in.

The check-in staff was friendly and polite. The room was decent, though it needed some…read moremodernization. It was clean, and the bedding was comfortable. Overall, it was a great deal for the price. However, there were a few downsides. Our neighbors upstairs walked a lot, and we could hear every step all night long. Also, putting a plastic ice bucket in the bathroom near the toilet was pretty unpleasant and nasty. These were major turn-offs. On the positive side, the breakfast was a pleasant surprise. There were plenty of options, and the food was good and well-prepared. The breakfast attendant lady was incredibly friendly and helpful, which made the stay much more enjoyable. I almost forgot about the ice bucket after that.

Great all around. They were able to accommodate us at the last minute, and still gave us the…read morestandard daily rate! Incredible and friendly staff, punctual, warm and welcoming environment. Definitely a diamond in the rough. If you are visiting Willcox, not other hotel beats Rose's

Roadtripping with our dogs and just needed a place to sleep. Love that you can park directly in…read morefront of your room and there is only a $10 fee for pets. We found a patio in the back with covered tables and chairs, off the patio is an open area. This is where we took our dogs out which was super convenient. The bed was so soft! This bed felt better than any Marriott I've stayed at. In the room you can find a fridge, microwave, and they also provided paper towels which were so useful! Shower was hot and plenty of clean towels along with a makeup wipe, soap, shampoo, & conditioner. Everything was very clean. Would definitely stay here again, my husband said Shelly was the nicest! Support local and stay at Rose's! (If you're an Italian car enthusiast there was also an old Alfa Romeo out front! Super neat)

We drove in at about 10:00pm to rest from our long drive. We checked in and the guy rushed our…read morecheck in. When we walked up the Steps into our room my 8YO daughter was ahead of me (I was holding heavy luggage) she tried to use the key to open and she heard a man's voice on the other side. When the door open a man in his boxers and his wife stood in front of us. To our surprise a man and his wife were booked in that same room! We were both shook, we could not believe the dangers both of our kids were in due to this mistake. After all you never know who is at the other side of the door and people react differently if they feel threatened. The man and I walked downstairs, he was visibly upset and rightly so. The man at the counter did apologize but refused to give any compensation for his mistake he said he booked us in room 203 but accidentally gave us room 204s key and wrote it on the envelope. There were also some small bugs in restroom and our fire alarm was hanging off the ceiling. I do believe more could have been done for the family that we frightened so late at night. You could tell we were all shook

Broken air conditioning in the room. They "fixed" it but it wouldn't really cool down the room for…read morethe rest of the night. No thermostat. It was hot and difficult to sleep. There's a reason this place costs 60$ per night.

This place is great. The rooms are pretty dated, but obviously kept up with obsession. Bit more…read moreimportant than that, the service was fantastic! I called the owner at the front desk to ask where I could go to buy a phone charger and he just brought me one from the office. I mean, who does that? The place is a gem.

The Motel 8: just remember, this is a motel, and it delivers exactly that…read more We've stayed here twice while attending the wine festival at Railroad park and the location is a huge plus. It's less than a 5-minute walk, and you're also within walking distance to restaurants and bars which is way more convenient than staying by the interstate. The rooms have the basic necessities, including a large microwave and a small fridge. The bath towels are on the smaller side, so that's something to keep in mind. The owners are kind and helpful, which always makes a difference. Overall, if you're looking for a simple, budget-friendly place with an unbeatable location for the festival, this spot works perfectly.

For the price it's a good place. Especially if you have small pets it's good place to book for a…read morenight. Just for $15 per pet per night not a bad deal. Only complaint I have is there was dog pee on the corner of the room. Other then that this place saved our day by letting us stay with our 2 dogs.

Dirtiest motel I've ever been in! Got in after a 14 hour straight drive and it was late or I would…read morenot have stayed! There were live and dead cockroaches (more than one) some were actually crushed on the wall and not cleaned!! No hot water towels were stained or dirty, the walls and baseboards were disgusting and the couch was greasy and stained! I brushed my teeth outside with my clean water bottle. I would never eat the breakfast here after seeing their disgusting rooms!! Would never come back or recommend ever! Truly grossed out! Did not want to give one star but I could not post review without it.

This place is definitely in need of updating, but if that's no big deal to you, then it's no…read morebiggie. It's a shame the vending machines were so empty and broken. One of the side doors were broken too. Hopefully they get those fixed soon. The pool was fine, but the chipping paint had me worried about lead. The man who checked us in seemed to be working alone, so hopefully they get more help on board. It took home awhile to respond to us when we came in. He was helpful, and our stay was just fine.

Terrible experience. Property was filthy, never cleaned our room once and we had to go get towels…read moreand TP. No coffee or any sort of breakfast as advertised. Not sure what is happening and this location but zero service (no physically present employees) and common areas a mess. We stayed here a year ago and it was fine/okay so who knows what's gone on in a year.

I believe his name was Sam, none the less EXCELLENT customer service. He made sure we got settled…read moreand helped us every step of the way. The hotel is old, but it is extremely clean and the shower was awesome. Those are two of the biggest things for me and I give them a 5 out of 5. I was very much impressed, Sam's attitude was so impressive. I definitely recommend!

DON"T STAY HERE!!! I couldn't make my reservation because of tornado warnings outside of New…read moreOrleans a couple of days before. I was told that I would not be charged for the late cancellation but I was charged anyway. It is impossible to get a hold of the hotel. They just put you through to their customer service center who does not allow you to talk and definitely did nothing to help resolve the problem. I am now having to go through my bank because they claim that they cannot find my phone numbers or confirmation in their records.

Not too bad. $40 for two beds everything seemed pretty clean, it might have even been nicer than…read morethe Imperial Palace room I just left in Vegas, and it was a third of the price! We got in at 11:30pm, rang the bell, the lady working woke up immediately to help us and we were to bed within the hour. The beds were actually pretty comfortable, the shower had great water pressure. If you can get over the fact that you are staying at a road side motel in the middle of no where then you will be just fine here.

This wound up being $38 with all taxes included, for one person…read more The location is less than ideal, as there is plenty of train noise throughout the night. However, I kept waking up with the distinct thought that I'd likely be murdered. You see, after I got here around 11:30 at night, I just paid up front and went into the room. The bedroom itself wasn't too bad, though everything looked stained. The bed had a Santa Claus pillow on it in late February The bathroom had sort of an African tribal theme, with animal print shower curtains and floor pads. There were at least two dead (huge) New Orleans-style cockroaches on the bathroom floor. But the kicker was the bathroom window actually would not close, and I was basically exposed to anyone walking behind (it was the ground floor) that wanted to hop into the bathroom. So when I went to sleep, I just sort of piled all of the extra furniture in the room against the bathroom door. Now that I stayed there once and didn't die, I'd probably do it again, but for the train noise.