1. Rosenfeld Interiors

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    Hicksville, NY

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    Rosenfeld Interiors

    5.0 (1 review)
    Closed • 8:00 am - 5:00 pm

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    8 years ago

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    The Shade Store - 5 15am

    The Shade Store

    (28 reviews)

    Loved my new Roman shades! Aileen Flory was wonderful to work with and so helpful from beginning to…read moreend!

    The Shade Store is not inexpensive, but offers (I thought) premium service. I ordered shades for my…read moredining room, drapery for my living room and shades (two) for my bedroom. Aileen F was helpful and responsive to any questions. When. It came to my bedroom, I really was nervous about blackout shades. I emphasized that I wanted my bedroom to be dark, but not totally black. Aileen recommended a Sunbrella fabric and said it would block out 90% of the light. I was not alone when she said this. I gave a deposit and eventually Aileen F. called for the rest of the payment and to schedule an installation date. Prior to the installation, I received a call that the fabric I had ordered for the drapery had been discontinued. Obviously, I was disappointed. Aileen F. offered to let my upgrade to any fabric I wanted, but, unfortunately, what I had ordered was perfect and I didn't care for anything else. While my money was refunded, I wasn't thrilled that there seemed to be a lack of communication between the factory and The Shade Store. When my shades were installed, I was very happy with my kitchen shades, but my bedroom shades did not block out ANY light. When. Aileen F. e-mailed me about my satisfaction, I told her I was unhappy with my bedroom shades. She contacted me not long ago again inquiring about my satisfaction and I again wrote that the bedroom shades were a problem. I didn't get a response either time. I have been sleeping with a sleep mask. My bedroom is no longer a sanctuary, but a nightmare. The room is lit up at sunrise-about 5 15am (photo below). I recently hired another company to install blackout blinds behind my current blinds. I will be able to roll them down before I go to bed. I didn't have the heart to pull down the expensive shades from The Shade Store. The representative from the new store I am doing business with came to my home to show me samples and measure. He explained that Sunbrella will not block out light.HOW CAN I SPEAK TO A REPRESENTATIVE IF THE SUPPLIED E-MAIL DOESN'T EXIST? See photo below.

    Rosenfeld Interiors - blinds - Updated October 2026

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