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New Way Home Decor

3.1 (17 reviews)
Open 9:00 am - 2:00 pm

Services - New Way Home Decor

Furniture reupholstering

Home interior design

Partial home interior design

6 More Services

Blind installation

Shade installation

Window treatment installation or replacement

Motorize existing window treatment

Window treatment removal

Window treatment repair

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Review Highlights - New Way Home Decor

I went with Silhouette shades for the living room which provide privacy or sunlight when needed & Roman shades for the bedroom.

Mentioned in 2 reviews

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NY City Blinds

NY City Blinds

(98 reviews)

Upper East Side, Yorkville

I wanted a simple motorized shade for our bedroom. measurement went easy, shade was ready quickly,…read moreinstaller was polite. After all the time and stress over the installation of our motorized shade the owner, Guy finally called. He had two purposes for his call. First to attempt to fix the problems we had and second to ask me to take down my poor review. After a week of inaction and stress I wasn't willing to allow them to make and install a new shade. I had spent a week trying to get them to respond to my calls and make the installation good/right. Laor, did return most of my phone calls. "Customer Service" was anything but helpful. Promises, messages went unanswered and in fact the woman I spoke to a number of times began hanging up on me! Guy asked what I wanted, a full refund! To his credit he did offer a full refund. His second purpose was for me to take down my review of his company. My original review was honest, factual and without any emotional comments or name calling. It left the reader to make their own decision about NY City Blinds. I felt it was a fair, though poor review. The evening of Guy's call he did refund our full cost. I had agreed to leave the shade with my doorman for him to have picked up, once replacements were installed. So, my reponse to Guy's request to take down my negative review is this replacement review: The NY City Blinds two employees that worked with me - Laor, who measured my window and the installer (sorry, I forgot your name) were both polite and actually enjoyable to work with. Guy, the owner was polite, professional and did go out of his way to make me a happy customer. This is New York City and it comes with a host of confounding problems. Manhattan alone is larger than almost every other city in the country! It's crowded. People generally are extremely demanding. There are dozens of choices for EVERYTHNG within blocks of your apartment (home). There is an extremely high expectation for quality. Price, surprisingly given the general wealth of New Yorkers, remains a strong selling point. New Yorkers want the very best products and the very lowest price! It's a tough place to make a business work. It's a tough place to live. Everybody that has a business in New York "is the best" so it's hard to evaluate and select a business that will provide a good service and product and charge a reasonable price. NY City Blinds changed my feelings about their people (except Customer Service - Guy take note!). Guy did try hard to make me a happy customer. I will give his a lot of credit for this. The best I can do is give them two stars for the installation. Guy gets 4 stars. He went beyond what I expect. I do expect Customer Service to improve. The negative review is down. I have to be honest in my review.

We worked with Mauricio who's based at the UES office. He was authentic, professional, and very…read moreeasy to work with. He's also knowledgable about fabrics and trends and invited us to the UES showroom to explore more after his free consultation at our apartment. When the fabric we chose was out of stock, Mauricio offered us a higher value fabric at the same cost. The drapes were done promptly and we received an email to schedule a time. Getting the COI from NY City Blinds was also straightforward. We are super happy with the result - pinch pleated drapes with tie-backs which look really elegant on our bay window. The installers were professional and polite, and the customer service (pre, during, and post) was excellent. We look forward to working with them again when we're ready to change the window treatments in our other rooms.

New Way Home Decor - blinds - Updated May 2026

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