Diemy has been taking quality care of my hair since the early 2000's, and, honestly, I trust no one…read moreelse. Before I moved to Tacoma, I lived in Salem, OR, and would drive up to have my haircut. She's always been exceptionally dependable. She's nice and very professional. She's the greatest.

I can't express how great Diemy is, if you are on the fence or looking for someone new give her a…read morechance. I have not had this great of a haircut in years, she is extremely friendly, and the whole experience was very relaxing and comfortable.

Aireonna is absolutely amazing. She takes the time to make sure her services are tailored to your…read morespecific skin type and needs. She's incredibly diligent and truly skilled at what she does--honestly just killing it. If you're looking for an esthetician, Aireonna is who I recommend. I absolutely love her. I've even had her do services on my mom and husband, and they both loved their experience as well.

I have gone to Brassfields for 30 + years. Annie has been doing my hair for the last 20 years. Last…read moreSunday at church a women came up and said she has been seeing me frequently at church. She commented that she has admired by hair cut and coloring and wondered where I got it done. I told her I used Brassfields. She said she had used Brassfields when she lived in Tacoma. Over the years I have been asked many times about who does my hair. I don't have a lot of time to spend on my hair, It feels good to hear my hair, even with little effort, catches peoples eyes.

I utilized Kevin's services for about 10 years, starting at Gene Juarez and then I followed him to…read morehis private business. He did an excellent job. Then, in a period of a few months, his price went from $50 to $80. I had always tipped him 20% so with tip and tax, it would have cost more than $100 for a single haircut, no other services. I already had an appointment which I intended to keep since I needed the cut but I asked him politely about the 60% raise in cost. He sent a rude text and in part said he had decided to quit being a bargain (Seriously!). He also informed me he had cancelled my scheduled appointment I had intended to keep. I was stunned not only at the price increase but the rude treatment when I had been such a loyal customer.

I called this business for three days and no one answered the phone nor did it have any hours of…read moreoperation just said they are by appointment only Monday and tues but take walk ins Wednesday -Saturday. So I decided to leave my name and number and general info. No one returned my call. I stopped by and was told by the man working that the reason they don't call back is because they don't have any stylists accepting new clients, but I'm welcome to leave my info in case someone decides they want to accept me. So, they don't accept walk ins or new clients and have no desire to be kind to new clients.

First time here and excellent hair cut 9d adult or kid d…read morebest deal in town Customers just keep coming and packed !

Such a wonderful barber! Always asks about my family and gives a great cut! Gotta say, she doesn't…read morecharge enough - hasn't raised her price in YEARS. It's like going to Costco for a hot dog - incredible value and quality you can count on!

Best cut in town. Old school Barber does a fantastic cut and even a good joke once in a great while.read more

Quick, affordable, consistently good haircut for $12. You won't find better or a better person. No…read moreneed to elaborate or wax philosophical. Jon knows his stuff and delivers!

Five stars for this business as it is super professional from scheduling to the staffs…read moreprofessionalism. I had a major hair emergency this weekend and needed it fixed right away so I could go back to work feeling confident. I called a bunch of hairstylists on Instagram but no one had any same day availability which I understood completely, but I had to keep searching. I decided to look for a formal salon on google and Chroma was the first suggestion. Living in Des Moines, Tacoma seemed a little far but I was in a crisis so I booked the slot for 1 pm with Terry Ross. I was nervous because the person who ruined my hair shattered my trust. When I walked in, I immediately noticed the establishment was modern with its open floor plan, clean and both customers and hairdressers all seemed happy, engaged in conversation while working - immediately a good vibe. Terry acknowledges me and as soon as she's finished with the previous customer she comes over to me to take a look at what she's dealing with (a color disaster to say the least) Terry really took her time to evaluate what was done to my hair by the previous person. She went over the details of what she planned on doing to correct my hair color making sure to address all my questions in the process. We had a really lovely time chatting while she worked on the foils. She checked the foils often and made sure to make me feel comfortable throughout the entire visit. The outcome was unbelievable to me because when I walked in I looked like a fox (not in a good way) and Terry sent me out the door with a high level of confidence in my appearance. This is my new girl, she is so talented!!!! Chroma Salon in Tacoma is now my favorite

Sarah L. is fantastic. She got me in (on super short notice) after I had a terrible haircut…read moreelsewhere. Sarah listened, asked questions, listened some more, and was very clear on my hopes before she ever picked up scissors. I don't speak "hair" and she went over what end results I'd see in different scenarios. The best part is that I have a really good haircut now, and Sarah let me know after I live with it, if there are any changes I should come back in. She stands by her work. 10/10, go see her!

The best. Very friendly. Professional. Can't repress any better. Very happy with the results.read more

I called for a haircut with Lynn and she said she was booked, she said that her assistant Anna who…read moreworks on Wednesday's only was there today and she was available. As I was getting my hair shampooed I mentioned to Anna that I was getting my hair colored the next day, that girl that colors my hair doesn't cut it. Anna told me that she's also a colorist and that she was available to color my hair right then. I haven't been happy with my other colorist the last few times noticing my hair color has been very brassy so I decided to give Anna a try and let her color and cut my hair. Anna is amazing she corrected the damage and did a terrific job with my highlights my all over color and my cut. I'm very happy and totally satisfied with service at this salon, I've already booked my next color and cut appointment I'm coming here for all my hair care needs from now on.

This place is simply the best! Kimi is incredible. I've been going to her for years for hair and…read moremakeup and she always makes me look and feel super glamorous. The vibe of the salon is lovely and spa-like. I would recommend this salon above all others in the area! I'd especially recommend Kimi Boyd, owner and stylist. She is so professional and will absolutely bring out the best in everyone, every time. Book an appointment and prepare to look gorgeous!

Kimi is the best! She is the hair color queen. Great atmosphere. I have been going to her for many…read moreyears and she always delivers and does an awesome job. She pays a lot of attention to detail and my hair always comes out perfect! Definitely recommend!

Got a haircut done there on Tuesday and I had a pleasant experience with Katie. Katie was great,…read moreshe was very friendly and easy to talk to. Showed her a picture of what I wanted and I am very pleased with the outcome. I'll definitely go to her again for my next haircut. Thank you Katie!

I booked an appointment for hair coloring, but after meeting with Franky, I decided to add a…read morehaircut as well. Franky did an amazing job with my hair, even though he was initially hesitant about my request because I had a wedding to attend. He expressed concerns about how my box-dyed color might affect the outcome of the look I wanted. Franky worried that the color might not lift as I desired and suggested a few alternatives. After I assured him that I would be okay with the outcome and that I trusted him completely, he went ahead with the process. His diligence and creativity produced a fabulous result. I absolutely love my new hairstyle, including both the color and the cut! Thank you, Franky, Rebecca, Katie, and the entire staff for all your assistance and making me feel at home!!!

Hey Hello Hair! I…read moreabsolutely love this place. The ladies here are truly the best. I'm lucky to have Charla and Jessica taking care of my hair--my lifelong, deep red hair that I proudly say comes from my great-great-grandmother. It's that strong Indian red MC1R gene trait, and I don't take it lightly! I had hand and arm surgery in January 2026, and the girls even took care of my hair before my surgery. At that time, we were working through simple wash routines together because I couldn't wash my hair myself. They were so patient and helpful through all of it. By the time I needed my next move-up, I was ready to wash my own hair again, and they celebrated that progress with me. I truly love these ladies like I've known them for years. Everyone in the salon is so kind, fun, and genuinely caring--not just with me, but with every person who walks in. Going to my appointment at Hello Hair is something I always look forward to. I genuinely love being there.

I've been seeing Hallie for a while, and throughout my visits it has always been clear that gray…read morecoverage was important to me. At my most recent appointment, I specifically asked to focus on covering my grays, and she confirmed that we would make sure they were properly addressed. Unfortunately, the service did not fully resolve that concern. (And I paid over $300+) It was difficult to see in the salon lighting, but once I got home a few days later, I noticed quite a few grays still very visible. I reached out to let her know. Since I was in the process of moving, it wasn't feasible for me to come back in right away, but I was hoping we could discuss an alternative solution once I got settled or explore some form of help given I wouldn't have the time to come in right away. Instead, I was sent a link to purchase a gray touch-up stick from the salon. That response was disappointing and, in my opinion, not reflective of a professional resolution to a service concern. Clear consultation, and follow-through are essential in this industry, especially when it comes to gray coverage, which requires intention and attention to detail. If something cannot be fully achieved during an appointment, it should be communicated transparently with realistic expectations and options discussed in advance. I hope this feedback is taken as an opportunity to refine consultation practices and client care. Growth comes from listening and improving, not from becoming defensive, rude, or passive-aggressive. I truly wish her the best and hope she uses this as a learning experience. (And others find this useful if you're looking for gray coverage as part of your service) And btw(after reading the owners response): this was NOT a gray blending service, it was always very clear that I wanted my grays fully covered each time I came in.