1. Roots - Eaton Centre

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    Toronto, ON

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    Roots - Eaton Centre

    3.4 (26 reviews)
    Open • 10:00 am - 9:00 pm

    Roots - Eaton Centre Photos

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    Sal B.

    Good store. Nice environment. Not many options of clothing though. But the store is very clean and the items are great quality. Employees are nice. Would definitely go again.

    Mark M.

    A large roots store with a good selection of merchandise for kids and adults but hardly any sales for boxing week. Most staff was not that friendly and just stood around. Moving around the store was easy with a second floor level. Prices were pretty high here.

    roderick A.

    Everyone in the US has been to the Gap, right? Well in Canadia, their version of The Gap is Roots. Quite honestly, I actually prefer Roots over The Gap. Then again, I'm probably biased because my friend was a district manager for the Gap in the UK and she would go on and on about the shabby quality of the clothing at The Gap. But even if she didn't tell me all that, I would still prefer Roots. This is the location at the Eaton Centre (and I'm glad that they spell it "Centre" because I prefer using "re" instead of "er" at the end of the word but that's another story). Since this is at the Eaton Centre, it can get quite crowded. As a result, the store could get chaotic and a bit disorganized because customers would pick up clothing from one section, decide they don't want it and leave it somewhere else. Damn Americans! But the employees were always nice and very helpful, and not in that "Can I help you" mode where they have to ask you every 10 seconds.

    Lambert P.

    I'm not sure if this Yonge street or the Bloor store are supposed to be the downtown anchor but it doesn't really matter. Roots has good stuff, they always have. Their prices are decent for the quality of clothing you get from here and their stuff lasts for a long time because the quality is that good. From time to time they will have licensed clothing for things such as the Olympics, or local sports teams like the Jays or Leafs but that stuff always is at a premium. The one thing that kind of "bothers" me is that they seem to pander or feed the stereotype of how the world may view Canada with some of the things they sell in the store. Lumberjack shirts and seriously... maple syrup? Their leather is good stuff I will definitely give them that.

    Looking down to men's section

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    9 years ago

    Huge clean store with friendly service. Their items are a bit pricey but good quality and nice to have a Canadian brand to support.

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    Review Highlights - Roots - Eaton Centre

    “This business is actually at 220 Yonge Street and it is right next to the Eaton Centre.”

    Mentioned in 2 reviews

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    Uniqlo - Self-checkout

    Uniqlo

    3.4(49 reviews)
    0.1 km•Bay Street Corridor, Downtown Core
    •$$

    Uniqlo is one of my favourite brands to shop at. First time making an online purchase and it was 2…read moredays including weekend to ship to my home, impressive! I love their classic and basic pieces that are both functional and easy to match. My office used to be right upstairs from here years ago, and I would always take a quick stroll after work to peek at what's new. You'll find items on sale on rotation each week, so sometimes I'll catch something I've been eyeing for $10 off. The brand is also price quite well compare to others for the quality you get. HeatTech stuff is amazing during winter to layer, and their summer Airism is great with breathable, thin fabrics for the summer. Now I also love their printed T-shirts. I've been waiting all these years for them to have a Studio Ghibli collab. What are the chances that during the month of my birthday, they had one? Like it's meant to be! By the way, if you sign up for their app, they also offer you a coupon for sign up and $10 off of a purchase of $75 or more near your birthday. They got me... perfect timing as I splurge on some Ghibi / Totoro merch. However, when I was in store all my sizes and some styles are gone so I placed an order online for it instead.

    This location is bigger than some other ones. The lower level has the women's clothing. Upper level…read moreis where you can find the men's clothing. The store is well organized. I came here to look for a new winter coat. Unfortunately they didn't have the colours & sizes I was looking for. Even though the website said the store had stock. I was able to find some fleece pants that were on sale so that was a great value. Now that Uniqlo is at a mall closer to my home I only come to this location when I'm in the area.

    Photos
    Uniqlo - Toronto artists'print

    Toronto artists'print

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    Uncle Otis Clothing - Gorgeous men's clothing here!

    Uncle Otis Clothing

    3.9(17 reviews)
    1.4 km•Chinatown, Downtown Core
    •$$$

    I purchased a pair of shoes from Uncle Otis Clothing online store last week. After I paid I was…read moreadvised that the shoes would ship and I would receive an email later with the shipping confirmation. I paid $200.00, for the shoes and Otis billed me an additional $45.00, to ship to Denver, Colorado. Earlier this week, I received the shipping confirmation, but I also received a separate email from the shipper, DHL, to let me know that I owed them an additional $72.81, and that if I did not pay in four days, the shipment would be sent back to Uncle Otis. I called Otis and was advised that because I live in the States, I would need to pay the duties on the order, and that if I didn't want to pay the duties, the shipment would be sent back to Uncle Otis Clothing and I would receive a refund, MINUS the $45.00, that I paid for shipping, so basically, I was on the hook for the $72.81, or I could send the shoes back and lose the $45.00, that I'd already paid. I was miffed to say the least and Otis was unhelpful when I emailed to ask why I paid over $115.00, just to ship. In fact, Uncle Otis Clothing didn't even have the ship to address correct, so that after I paid the extortion, so that I didn't end up paying $45.00, to get NOTHING, I had to call Uncle Otis Clothing back to sit on hold for a half hour white they called DHL to correct their mistake. To say this was mishandled is the understatement of 2025. The customer service was crap, as was the explanation of the return policy and why I was billed $117.81 for shoes that cost half of that cost. Uncle Otis Clothing is a complete scam and I will not stand silently by while companies like this one take advantage of people. The experience left a taste in my mouth that I would like to never taste again and I will continue spreading the word.

    Their return policy is astonishingly poor - needs to be more clearly represented at check out. The…read moreconversation on the phone with Vincent quickly became argumentative and i was assured i'm not the kind of customer he wants anyways, we "deal with people like you all the time." And by that i'm sure he means pissed off people who are clearly getting hoodwinked by a return policy that's not reflective of online shopping. As a first time buyer you'd think they'd make an exception and do a return now that i'm more familiar with their antiquated return policy. That said, too bad we don't want your business is the general response. And "if you don't like it go write a bad review, my name is Vincent and I own the place" is not what you'd expect but, it did inspire this review so, thank you, Vincent. I'll be shocked if this business is around in 5 years, or at least under the same management. Will never shop with these clowns again.

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    Uncle Otis Clothing
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    Uncle Otis Clothing

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    Gotstyle - Social Room

    Gotstyle

    4.0(24 reviews)
    2.2 km•Niagara
    •$$$

    It's intimidating buying something from Canada living in Los Angeles but I just want to say Melissa…read moreand her staff were amazing and I can't wait to visit the store in person on the next comedy trip to Toronto. They have a great selection and their website is very easy to navigate. Thanks Gotstyle, you have a customer for life!!

    Key Features: Nice clothes, suits of armour on the wall…read more O.K. So that's the good thing - the clothing is great. It is. There is nothing wrong with it. When you walk in, you'll probably feel comfortable. There are suits of armour on the wall. It's fantastic. I'm not one for hip, and with it, clothing stores - but, I tell you, I kind of wanted to after walking into this location. Although, I'm not sure I'll ever understand the allure of a $60.00 trucker hat. Now, that's where the good ends. My story may not be typical. It hinges on two factors - I'm a big guy, and I don't like being lied to. If you're there to just pick something up off the shelves, then - by all means - get your gear, buy it, and love it. My tale begins as my friend's wedding approached. I was to be one of his Groom's men. I needed a vest. A lovely vest that can only be purchased at GotStyle. I didn't even mind the $150.00 price tag, because it was a beautiful vest. There was nothing not to love about it. My friend had left our sizes with the good people of GotStyle, and I called ahead, and said I'd be coming to check it out. The wedding was 4 weeks away. I took the bus down to the store, and when I got in, I told the girl I'd e-mailed that I was here for the vest. She smiled, nodded, and then kept me waiting 10 minutes while she chatted it up with some guy at the front who, apparently, shops there often. They talked about their clothing addictions. I appreciate that. You need to strive off of return customers when you sell $120.00 t-shirts. But, as a new - potential - customer, this was not ideal. As for the ten minutes - that's accurate. I time stamped the event. It was probably more like 11:37 but who's counting? The vest comes. Unfortunately it doesn't fit me. It's too small, by an inch. This is not ideal. A vest needs to be done up - especially for $150.00. I cried inside a little, but she said - "Don't worry! We can get a bigger one!" I was elated! I went home, and thought nothing of it. One week passes. I e-mail, wondering about the vest. Nothing. Two weeks pass. (The wedding is now 2 weeks away.) I am told that there is nothing they can do. They can not get a vest that will fit me. Now let me tell you something about tailors - tailors can make vests. Tailors can get them done, in a similar style. In fact I was quoted that I could get the same vest, cheaper, if I needed it by... TWO DAYS AFTER THE WEDDING. This was not ideal. The next week and a half of my life was spent in a frantic hell trying to find a matching vest, that I could wear, to not stand out. I tried 8 places, 2 countries, and discovered all number of places in Toronto. Had GotStyle been up front on the day I went in, none of this would have been an issue. I would have got a vest made from a different place, but they strung me along for 2 weeks saying it would be no problem, until the finally left me in a terrible place. And they knew when the wedding would be. Long story shorter, I ended up getting a similar (too small) vest at another store. The rain was pouring that day. I remember it well, as it was near the end of the vest-adventure. Three days to the wedding. The groom found some fabric that matched the vest. Two days to the wedding. The night before - THE NIGHT BEFORE the wedding, my girlfriend's mom was able to tear the vest apart, that was too small, sew in the fabric, and create a passable copy. It was a good adventure, when it finally ended in success - but it was terrible, stressful, and awful up until that moment. And all of it could have been avoided if I wasn't lied to by the staff at GotStyle. So - you make your own decisions. Maybe you fit, "off the rack," clothes, and have the money. If so - head there. If customer service is an issue for you? Maybe this isn't the place. This is just my story. It seems other people love it. And - remember - I, too, really wanted to love this place, as well.

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    Gotstyle
    Gotstyle
    Gotstyle

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    Roots - Eaton Centre - menscloth - Updated October 2026

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