The very first Roots store that I ever set foot into was at Eaton Centre. I don't think that it was located where this Roots store is, on the third floor, near Nordstrom, by the escalator. However, it brought back a bunch of memories when I had a bit of time to kill a few Saturdays ago before attending a concert at Massey Hall. I was in grade 8 when I bought two items at Roots. One was a cheerful green sweatshirt with a small Roots logo with the beaver on the front. The other was a lilac t-shirt. It was long, with the Roots Athletic logo on the front. I didn't wear huge logos on my clothing until I got this t-shirt. It was quite the shift. I dropped by this Roots store to check it out. It looks small from the storefront. However, when you walk in, you realize that it has three floors. There is even an elevator to get to to the floor that you want, if you need it. Otherwise, there are stairs. Perhaps reminiscing about beavers was on my mind, but I felt that everything that I picked up at first was beaver-related. I loved the beaver slippers. They felt nice and cozy. I wondered about washing them and whether it would ruin that soft feeling. I then picked up a beaver plushie. It was wearing the cutest Roots hoodie. I've never owned a Roots hoodie. Should I? I have always been a fan of the mitts here. I found a pair that were made of recycled materials. They were cool. I may need to return and get them. To this day, I still have two leather items that have endured over the years. The first is a small black purse that I had all through high school, into university. I haven't used it since, but it still looks great. The other is a brown backpack that I have travelled with between Toronto and Winnipeg. I also don't use it, but it still looks good. The leather has weathered well over time. It was nice stepping into a Roots store. I typically hit outlet stores these days, but it was nice to browse and throw me back to being a Roots fan from years past. It offers classic items, which suit my style. I still want that beaver plushie! (486) read more

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Roots is a strong Canadian brand; feels like it sinks and rises in popularity every decade or so... more quiet the past few years. They make quality sweats, the pants are warm and last long. Wait for sales, regular prices can be pricey. read more

Roots - Eaton Centre - Men's Clothing Near Me - Toronto, Ontario

As a traveler from the US, I had to stop by this place while I'm in Canada lol. The logo is super cute and I definitely wanted a sweater here. I've seen people walking on the streets and in subways with Roots apparel so it seems like it's a favorite among locals also. The staff seemed pretty chill while still occasionally asking people if they are searching a particular size or if they have questions in general. Store was clean and organized. I did end up buying a Roots sweater; the most expensive sweater I've bought lol. It's super cute though, for me it was really hard to pass up. It's pretty comfy. One day I'll get one of their bags.....didn't want my wallet to cry even more in one visit lol. read more

Good store. Nice environment. Not many options of clothing though. But the store is very clean and the items are great quality. Employees are nice. Would definitely go again. read more

Roots - Eaton Centre - Men's Clothing Near Me - Toronto, Ontario

I really don't understand how people who work in customer service jobs are the absolute worst at customer service. I came in on a Tuesday at around 11, it wasn't too busy. I had called about an hour before placing an item on hold (it was a dog sweater) I went straight to the cashier area and asked the girl if I could pay for my item. She left before I could give her my name or what I was looking for??? She came back 10 minutes later asking for my name and what the item was, I waited another 10 minutes...... it was actually ridiculous. She came back and brought me the wrong size, I told her "sorry, this is the wrong size" she rolled her eyes at me and went looking for the right size. When she brought it back, the eye rolling continued. I don't understand, and frankly I don't care if you're having a bad day. Customer service is simple, don't be rude and be efficient. I'd stay away from this roots. Angela read more

A large roots store with a good selection of merchandise for kids and adults but hardly any sales for boxing week. Most staff was not that friendly and just stood around. Moving around the store was easy with a second floor level. Prices were pretty high here. read more

Roots - Eaton Centre - Men's Clothing Near Me - Toronto, Ontario

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Everyone in the US has been to the Gap, right? Well in Canadia, their version of The Gap is Roots. Quite honestly, I actually prefer Roots over The Gap. Then again, I'm probably biased because my friend was a district manager for the Gap in the UK and she would go on and on about the shabby quality of the clothing at The Gap. But even if she didn't tell me all that, I would still prefer Roots. This is the location at the Eaton Centre (and I'm glad that they spell it "Centre" because I prefer using "re" instead of "er" at the end of the word but that's another story). Since this is at the Eaton Centre, it can get quite crowded. As a result, the store could get chaotic and a bit disorganized because customers would pick up clothing from one section, decide they don't want it and leave it somewhere else. Damn Americans! But the employees were always nice and very helpful, and not in that "Can I help you" mode where they have to ask you every 10 seconds. read more

Roots - Eaton Centre - Men's Clothing Near Me - Toronto, Ontario

I'm not sure if this Yonge street or the Bloor store are supposed to be the downtown anchor but it doesn't really matter. Roots has good stuff, they always have. Their prices are decent for the quality of clothing you get from here and their stuff lasts for a long time because the quality is that good. From time to time they will have licensed clothing for things such as the Olympics, or local sports teams like the Jays or Leafs but that stuff always is at a premium. The one thing that kind of "bothers" me is that they seem to pander or feed the stereotype of how the world may view Canada with some of the things they sell in the store. Lumberjack shirts and seriously... maple syrup? Their leather is good stuff I will definitely give them that. read more

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This business is actually at 220 Yonge Street and it is right next to the Eaton Centre. I came to Toronto seriously needing a coat and boots upgrade, and Roots met my needs in fine fashion. The quality of the t-shirts, sweatshirts, leather footwear and wool coats was what attracted me. The coats especially have that slightly unique Canadian style that I like--and you absolutely cannot find in the United States. These folks KNOW how to design winter clothing. Since I spent over CAN$700 here in one visit, you can bet that they have great winter stuff! read more

terrible service waited in front of a sales person at checkout for 3+ minutes- she did not look up or acknowledg me as I had a query about leather jackets- the othe associate was cashing out a customer and looked over and served me . you lost a $700 sale , congratulations read more

Roots was once a brand I admired as a young boy growing up. It was just so freaking cool and those sweatshirts were the bomb! I even put one of those big roots pins on for a school photo! Fast forward 30+ years later and it is no longer to me the brand that wows me. Sure they have high quality items but I find their pricing a bit too insane! I mean who really needs to pay $68 for a pair of sweatpants no matter how comfy they may appear to be! This location in the Eaton Centre is just by the north entrance by Dundas Square and they have a well stocked store of Mens, Women's and Children's plus their ubiquitous leather goods. Selection is very plentiful of your cabin wear and lounge wear. Not much of their clothes I can see myself wearing to the office! I believe it's more cabin wear and lounging around the house? Rarely do they have sale items that are of the sought after, and selection is limited on their discount stuff. Good selection just nothing appealing on my visit! read more

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The flagship store for one of my favourite clothing brands, Roots is the main destination for anyone looking for some sweatpants or a hoodie. I'll be honest, since the renovation I actually like this location way less then I used too. The store seemed to actually have more men's clothing before it was renovated and I sure do miss the clearance section that used to be located upstairs. Anyways!, My friend from the states needed to come to Roots since this was his first ever trip to Toronto and he needed some Roots gear. I vowed I wasn't going to spend any money since I have no real need for a 13th hoodie but I somehow managed to leave with a new pair of shorts and a poutine pin. Overall, Roots is Canada. This is a brand that represents a nation and will always be one of my favourite brands to sport around. read more

Without a doubt, Roots Canada clothing is great. However, their CUSTOMER SERVICE proved to be VERY POOR. At the end of November 2017 I mailed a dress that I wished to return. Needless to say, the dress was unworn, with original tags and I provided a receipt for the purchase. After a month of not receiving any notification from Roots, I emailed the customer service team. I've been exchanging emails with them for over a month now. In every single email I am asked to provide the same information over and over again and I am being promised that the issue will be solved in coming days... I would never expect that refunding CAD $60 would be such a problem for Roots. This experience has been so frustrating and disappointing. I only hope I can see some resolution to this issue soon. read more

So I've been to this Roots store a few times and my only complaint is that for such a big store, there isn't too much inventory to look at. Not as much selection as I would hope for. Took me too long to find something suitable as gifts and it wasn't because 1. I don't know what good looking is or 2. I had my eyes closed. Anyway, prices are a little high, but I know you're paying for quality stuff. Go Roots! Get more stuff! The outlet has a better selection. read more

Hi to all!!. I bought a pair of sweat pants and the sales persons were great. I shop and have been shopping here for over 10 years. The service continues to be great. The staff are polite and are extremely knowledgeable about fashion trends which is what I can appreciate. I am making all my shopping at this store from now on. JP Preston read more

I've never bought anything from Roots but the retail experience seems good. Staff is always friendly and store is well laid out. Last time I was in I looked at a vintage varsity jacket. The salesperson said it $600. Maybe next time hahaha..... read more

Probably the biggest Roots I've been to, spread over 3 floors. Men's section at bottom, naturally. Their heritage collection is here, the vintage green. 20% off additional on sale items. Ok service. Street doors too. read more

This is a great store with quality clothing but man is it ever expensive! I usually end up buying something because I know I won't be back for another year or two but it's hard to shell out $68 for a sweatshirt or $40 for a simple T-shirt. But I will admit that my granddaughter looks adorable in her $25 Roots shirt! Who am I kidding with the complaining? I'll be back next year with the credit card in hand. read more

Love Roots!! Quality is awesome and today the service was impeccable!! Incredibly friendly and informative:-)) Really cohesive staff and they all seemed happy to be working there!!! Thumbs up!! read more

i heart Roots. it's weird, because i used to buy this brand back in Korea. people used to be nuts about it. 1996-2000 was the top of the Roots popularity. now, not so much. the quality of clothing and service was what brought me back here over and over again. it's like an upgrade of Eddie Bauer and American Eagle Outfitters. their color choices of shirts and hoodies are favorable to me. not too bright, not too monochromatic. read more

Very friendly service here. They have a great selection of products and clothing here. There leather section for jackets is lacking, however they were very kind and are helpful to let you know what other store locations have the product your looking for. They have the best leather purses quality wize which age very well. read more

Roots had some great deals for Boxing day on their athletic wear. I bought two things without trying them on and unfortunately they fit really strangely- no wonder they were on sale. One of my shirts was too tight on my forearms- I've never ever had this problem before. The other shirt was really ridiculously long. So strange. read more

BUYER BEWAREI really like Roots clothes but their online store is completely unreliable. This is the second time I've made an order and it's been listed delivered by FedEx more than a week ago and I received nothing! Not only that, they are unavailable by phone on the weekends and their online customer service email doesn't work! read more

Whenever i'm in Canada I always need to buy at least one article of clothing from Roots. To it's like an upgraded Gap. Prices are kind of high, not as much selection as one would think but for some reason I really like their stuff because it's comfortable. Can't explain it really other than the quality of their clothing seems really good. read more

Roots clothes are very good quality. Their hoodies are super soft! Staff was nice and let us know about everything on sale. They also had a maple scented candle I regret not buying. This would be a nice place to buy Canada themed gifts for family while on vacation, lots of stuff with Canadian flags, the name of the country, and of course adorable beavers :) read more

Huge clean store with friendly service. Their items are a bit pricey but good quality and nice to have a Canadian brand to support.