I purchased a pair of shoes from Uncle Otis Clothing online store last week. After I paid I was…read moreadvised that the shoes would ship and I would receive an email later with the shipping confirmation. I paid $200.00, for the shoes and Otis billed me an additional $45.00, to ship to Denver, Colorado. Earlier this week, I received the shipping confirmation, but I also received a separate email from the shipper, DHL, to let me know that I owed them an additional $72.81, and that if I did not pay in four days, the shipment would be sent back to Uncle Otis. I called Otis and was advised that because I live in the States, I would need to pay the duties on the order, and that if I didn't want to pay the duties, the shipment would be sent back to Uncle Otis Clothing and I would receive a refund, MINUS the $45.00, that I paid for shipping, so basically, I was on the hook for the $72.81, or I could send the shoes back and lose the $45.00, that I'd already paid. I was miffed to say the least and Otis was unhelpful when I emailed to ask why I paid over $115.00, just to ship. In fact, Uncle Otis Clothing didn't even have the ship to address correct, so that after I paid the extortion, so that I didn't end up paying $45.00, to get NOTHING, I had to call Uncle Otis Clothing back to sit on hold for a half hour white they called DHL to correct their mistake. To say this was mishandled is the understatement of 2025. The customer service was crap, as was the explanation of the return policy and why I was billed $117.81 for shoes that cost half of that cost. Uncle Otis Clothing is a complete scam and I will not stand silently by while companies like this one take advantage of people. The experience left a taste in my mouth that I would like to never taste again and I will continue spreading the word.

Their return policy is astonishingly poor - needs to be more clearly represented at check out. The…read moreconversation on the phone with Vincent quickly became argumentative and i was assured i'm not the kind of customer he wants anyways, we "deal with people like you all the time." And by that i'm sure he means pissed off people who are clearly getting hoodwinked by a return policy that's not reflective of online shopping. As a first time buyer you'd think they'd make an exception and do a return now that i'm more familiar with their antiquated return policy. That said, too bad we don't want your business is the general response. And "if you don't like it go write a bad review, my name is Vincent and I own the place" is not what you'd expect but, it did inspire this review so, thank you, Vincent. I'll be shocked if this business is around in 5 years, or at least under the same management. Will never shop with these clowns again.

Lots of choices as far as pride flags, socks, shirts, greeting cards, etc. I would have loved to…read moresee more pronoun pins/badges. Tons of clothing. Everything was nice. 3 floors of clothing options; prices weren't awful at all.

I usually shop in store. In addition to other merchandise they carry, they have a huge selection…read moreof underwear and bathing suits; every type you can think of. The staff has always been friendly and helpful. I was in need of a few things, and due to Covid, I decided to try shopping online. I easily made my selections, and the order came faster than I expected. Everything was just as I ordered! This is a great place to shop in the village. I look forward to shopping in person again, but until then, shopping online with them is the next best thing!

This is one of the places I usually check out when looking for new clothes. They provide very good…read morecustomer service and like to help customers with helpful recommendations. This is a particularly good place to shop if you're looking for unconventional, but very fashionable items. My favourite brand that they carry is 7 Downie Street, who make very nice, colourful shirts and jackets. You can find some more traditional items here too: blazers, suits, ties, sweaters, pants, etc. However, you won't find any shoes or traditional English overcoats like you might at Rego, Harry Rosen, Indochino or Proper Cloth. Also, just be VERY sure about what you buy. This is the only reason I won't give a five star rating. For understandable reasons for a small business, they're reluctant to give refunds if you purchase something and change your mind later. They're happy to give you store credit for most returns, but they probably won't refund you if you change your mind. Ignore the return policy at the end of your receipt, treat anything you buy here as a final sale, and you won't be disappointed. Everything they carry is high quality and they only sell new, never-before-worn clothes.

I've been shopping at Cecil Ward's for 5 years. I always find 1 or 2 items that are unique and…read morematch my style. Doug the owner is fantastic. He makes great recommendations, knows my style and what will fit me well. They offer great quality clothing at fair prices with exceptional customer service.

It's intimidating buying something from Canada living in Los Angeles but I just want to say Melissa…read moreand her staff were amazing and I can't wait to visit the store in person on the next comedy trip to Toronto. They have a great selection and their website is very easy to navigate. Thanks Gotstyle, you have a customer for life!!

Key Features: Nice clothes, suits of armour on the wall…read more O.K. So that's the good thing - the clothing is great. It is. There is nothing wrong with it. When you walk in, you'll probably feel comfortable. There are suits of armour on the wall. It's fantastic. I'm not one for hip, and with it, clothing stores - but, I tell you, I kind of wanted to after walking into this location. Although, I'm not sure I'll ever understand the allure of a $60.00 trucker hat. Now, that's where the good ends. My story may not be typical. It hinges on two factors - I'm a big guy, and I don't like being lied to. If you're there to just pick something up off the shelves, then - by all means - get your gear, buy it, and love it. My tale begins as my friend's wedding approached. I was to be one of his Groom's men. I needed a vest. A lovely vest that can only be purchased at GotStyle. I didn't even mind the $150.00 price tag, because it was a beautiful vest. There was nothing not to love about it. My friend had left our sizes with the good people of GotStyle, and I called ahead, and said I'd be coming to check it out. The wedding was 4 weeks away. I took the bus down to the store, and when I got in, I told the girl I'd e-mailed that I was here for the vest. She smiled, nodded, and then kept me waiting 10 minutes while she chatted it up with some guy at the front who, apparently, shops there often. They talked about their clothing addictions. I appreciate that. You need to strive off of return customers when you sell $120.00 t-shirts. But, as a new - potential - customer, this was not ideal. As for the ten minutes - that's accurate. I time stamped the event. It was probably more like 11:37 but who's counting? The vest comes. Unfortunately it doesn't fit me. It's too small, by an inch. This is not ideal. A vest needs to be done up - especially for $150.00. I cried inside a little, but she said - "Don't worry! We can get a bigger one!" I was elated! I went home, and thought nothing of it. One week passes. I e-mail, wondering about the vest. Nothing. Two weeks pass. (The wedding is now 2 weeks away.) I am told that there is nothing they can do. They can not get a vest that will fit me. Now let me tell you something about tailors - tailors can make vests. Tailors can get them done, in a similar style. In fact I was quoted that I could get the same vest, cheaper, if I needed it by... TWO DAYS AFTER THE WEDDING. This was not ideal. The next week and a half of my life was spent in a frantic hell trying to find a matching vest, that I could wear, to not stand out. I tried 8 places, 2 countries, and discovered all number of places in Toronto. Had GotStyle been up front on the day I went in, none of this would have been an issue. I would have got a vest made from a different place, but they strung me along for 2 weeks saying it would be no problem, until the finally left me in a terrible place. And they knew when the wedding would be. Long story shorter, I ended up getting a similar (too small) vest at another store. The rain was pouring that day. I remember it well, as it was near the end of the vest-adventure. Three days to the wedding. The groom found some fabric that matched the vest. Two days to the wedding. The night before - THE NIGHT BEFORE the wedding, my girlfriend's mom was able to tear the vest apart, that was too small, sew in the fabric, and create a passable copy. It was a good adventure, when it finally ended in success - but it was terrible, stressful, and awful up until that moment. And all of it could have been avoided if I wasn't lied to by the staff at GotStyle. So - you make your own decisions. Maybe you fit, "off the rack," clothes, and have the money. If so - head there. If customer service is an issue for you? Maybe this isn't the place. This is just my story. It seems other people love it. And - remember - I, too, really wanted to love this place, as well.

The family and staff were friendly, polite, patient, and kind. I bought two suits that I was very…read morehappy with and will buy there again.

this was my first foray into buying a suit since I had top surgery and I was nervous and they…read moretreated me amazingly and I got an amazing dinner jacket and I'm very very pleased.

My fiancée and I stopped by this shop looking to inquire about custom suits for our wedding next…read moreyear. We had heard great things but we weren't prepared for our amazing experience. We learned that Sydney's is proudly Canadian, where most items sold in shop are Canadian made. The merchandising in the store is perfect - well laid out, not overwhelming with excessive bells and whistles with an old antique feel. Professionalism is usually top on my list when I walk into a high-end store and this shop exceeded my expectations. The staff were not only exceptionally knowledgable about their products, but they were all friendly and happy to help without at all feeling pushy which is a rare combination. And to top it off, we got to meet the owner in house. You could tell immediately that Sydney is down-to-earth and takes pride in his brand and wants his clients to leave happy and well dressed. We spent over an hour in there and truly enjoyed the experience. We can't wait to go back to order his suit in the winter. Thank you Nicole for all of your help.

Sydney's is where as a sugar momma I would take my beloveds to shop there! To dress them up in…read moresuits and jeans in those slim European style cutting. Nice selections of casual wears and suits that they will alternate to be fitted perfectly. The salesperson here are professional and well dressed! And I don't know why I kept smelling this pleasant scent while I was browsing the store... Price is on the expensive side.. but don't I want my beloveds be dressed like they are right out from the European GQ magzine! What caught my eyes is the cute little doggie in the hand knitted wool cardigan... hey even dogs are dressed so classy at Sydney's!

Wardrobe for men, specifically Ashraf (the owner), saved us!…read more My husband and I flew in from California to attend a wedding. Unfortunately, the suit the groom purchased for him did not fit and my husband was in a bind to find one worthy to wear as best man with only five days notice. I was really uneasy about going to a big box store thinking about all the mistakes that could happen with alterations or lost suits + impersonal service. I came across this yelp page and saw that the owner had helped another Californian out in a jam with overnight service so we called him straight away on Monday morning. He said it wouldn't be a problem and to come on in to get measured. We were very nervous about the timing, but sure enough, Ashraf got it done for us with plenty of time to spare. He carefully selected a suitable black suit and started meticulously measuring away. Afterwards, he called the warehouse and was able to pick up the materials the same day. Ultimately after spending 25 minutes in the store, Ashraf said we would be able to pick it up within 2 days and not to worry. True to his word and much to our relief, we picked up my husband's perfectly tailored black suit on Wednesday afternoon. Ashraf was so helpful, reliable, and friendly. Wardrobe for men is truly a full wardrobe solution store. I also thought they were very reasonably priced for such full service and great selection of attire. We will definitely be back for more suits from Ashraf! Check him out, you will be so glad you did!

I had a really important investor business trip to Toronto from California and realized at the LAX…read moreairport gate just prior to boarding that I had left my suit bag in my car at a hotel airport parking. I called a work colleague and asked that he research the best stores to purchase a suit for my next day business meeting that began at 9 am. The problem that I faced was my flight was going to arrive in Toronto airport just after 7 pm and all the stores would be pretty much closed by the time I got to Downtown area. As soon as my plane landed in Toronto I turned my phone on and saw that my colleague recommended Wardrobe for Men via text. He said that he had spoken to Ashraf the owner and instructed me to call Ashraf when I arrived at the store which I did. Ashraf came and opened the store around 830 pm. The store had a wide range of great quality suits to select from and I purchased an excellent quality navy colored suit made in Canada. Ashraf fitted me to the suit beautifully but the issue was that it needed to be altered for arm and leg length and it was already 830 pm. Ashraf was able to reach his alterations person after many calls and begged him to do an alteration for me at the late hour. The guy agreed and Ashraf called his son to come and pick up my suit and deliver to the alterations person. After the son came after 30 minutes Ashraf's wife kindly pressed and ironed my suit and shirt. He then asked his son to take me to my hotel which was 10 minutes away which by the time I arrived was after 10 pm. I got some dinner and went to bed and my meeting the next day was a success. I have never experienced such par excellence service literally in my life. I will always be grateful and remember Ashraf each time I wear the suit. I don't like to write review generally but I want to share this amazing experience.

If you're looking for some cool menswear you won't easily find elsewhere, this is THE place!…read more With knowledgeable staff who are truly passionate about their products, this store may look small, but it has a lot to offer. I especially like everything they have from Portugal-- the fabrics are excellent! Right now, the store looks closed because someone broke their window, but trust me, the place is open. I'm attaching a picture of what it looked like before the vandalism so you can see what it usually looks like!

Support your local. That's something I have said in previous reviews and echo right now, especially…read morein these times. That being said, I also have to include that I've never shopped here before but just been inside to peruse the selection of stylish items they have. Hey, support can be vocal as well as financial! Haha. Moving on! It's an enthusiasm of mine to find those hidden gems that from front to back have these one of a kind items you will struggle to find anywhere else. This is one of those stores. First off, whoever does the merchandising for this place is bang on. They always put stuff in the front window display from kicks to coats, from combs to socks that will be interesting to passer byers. Having stepped inside, the owner and staff are super friendly, the prices are fair and the selection of things from one of a kind button up shirts, Italian leather wallets, watches and jewelery and rare Adidas suede kicks are all here. The wallets are especially nice. Don't see that level of quality very often. The only reason I've never made any purchase there was just bad timing. Finding things that I liked when I didn't need them or had bills to pay. But its a store that we need to keep around the neighborhood, so go check 'em out online or in person when things open up again! This has been a message from your local neighborhood enthusiast

The BEST shoes! Staff are wonderful, attentive & dedicated to meeting customer needs.read more

Gorgeous, well made high quality leather shoes & boots, but a little pricey. However, I'm a firm…read morebeliever that you get what you pay for and their prices are justified!

I was walking around Kensington neighbourhood and saw this store. I walked in and was immediately…read moreimpressed by the variety of clothing and the abundance of each. I expected that they would only have a limited selection of each. The store is well organized and clean, though it could feel cramped in places. The service was good. There were many customers, but I avoided people in my pictures. After browsing around, I was told there is another floor! Impressive. Even more categories of clothing. There is no free WiFi. The store is not wheelchair accessible. There are no customer washrooms. There is paid and free neighbourhood street parking. Review 2023-227

Located in the famous Kensington Market neighborhood, this thrift shop is trendy without being…read moreoverwhelming, clean, orderly, with just a hint of chaos. The prices are a little higher than what I would normally pay to thrift, but they had some cool items (lots of denim) and friendly staff. I didn't get anything this time, but it's the kind of place you'll want to come back to for a more thorough lay of the land. I had fun sifting through the colorful abundant racks and sometimes, that's all you're looking for in a thrift experience.