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    Levi’s Store

    4.0 (1 review)
    Open 10:00 am - 9:00 pm
    Updated 1 month ago

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    7 years ago

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    Reiss

    Reiss

    (3 reviews)

    Etobicoke

    Do not buy online from them Do not buy online from them. I…read moream livid. I paid $633.25CAD for a coat, it has not been received yet. It just shipped and the next day, the item went on sale and now it is only $338CAD. I want a refund for the difference and they are ignoring my emails. Disgusting customer service. I will be filing with the Better Business Bureau as will as the Ontario Ministry of Consumer Protection, and take this to social media, please advise as this is horrible. Don't do business with this company. Update, they finally replied after this negative review, stating that because my size is no longer available they cannot refund the difference. What garbage my size WAS still available when it went on sale, I know because I was tempted to buy another at the sale price and return the other one but gave them the benefit of the doubt that they would resolve the issue. They ignored 5 emails for 5 days then said sorry, nothing we can do as your size is gone, what BS. They just want to keep my money. As an overseas shopper, they are scamming me. BUYER BEWARE

    I have been a Toronto fashion stylist and an image consultant for 20 years and have used the store…read moremany times for myself and for my clients. BUT this isn't a review about the store, this is a review about my recent ONLINE shopping experience. I would highly recommend never purchasing anything from this retailer from their website. Not only are you going to get slammed with hefty duties ($250), if you need to return the item you need to pay to ship it back to the UK ($85). This is extremely uncommon for online retailers after the pandemic, in my experience most retailers have made it as easy, as simple and FREE to shop with them. The 2 most absolutely frustrating things for me is that the store only brings in up to size 10 UK in many of their clothing items. The second thing is that they refused to except anything back in the store that was purchased online, even though they actually carried what I was trying to return. Again, super uncommon for most retailers now!!!! I highly recommend you think more than twice about ever using this online store! I know I highly regret it

    Oak + Fort

    Oak + Fort

    (2 reviews)

    Etobicoke

    3.5 stars Oak +…read moreFort is a relatively new brand to the GTA. It comes from Vancouver with it's minimalist stores and fashion designs. First glance, it's ... basic but I do have to admit the materials do put this above your average spot. I do find the store to be open... like OPEN. I would even dare say the store is under utilized because there is a lot of space and sparse inventory on the racks. Everything is in the basic black and white. Nothing is eye catching and I'm not sure if it's meant to be that way. I often find the store empty all the time. So yes... basic fashions. Simple, functional, and well made. There are lots of flowy lines in the women's side. It strongly reminds me of a paired down simplier aesthetic compared to Club Monaco. You won't find heavy materials or pin tucks. Size way, it's generous ... maybe they grow them bigger in Vancouver but even the slimmer cuts are very generous on me. Most lengths hit mid calf which is odd looking for someone who is short (like me). Service is quiet but helpful. I dont think they actually approach or look at you till you need help. When you do, they're willing to step it up and find what you need. Price wise, this is where it excels better than Club Monaco. You get nicer materials and wear of these pieces for better pricing. Also, I'm happier to support a Canadian brand. For me personally, I dont think the style is quite mine but if I'm ever needing some good casual clothes, I would be willing to step into this store.

    Jaclyn and Deborah are amazing! Great service and excellent product. The price points are a little…read morehigher that Zara but I come here for the friendly service and ambiance

    Marla's - Zipper being lowered creating unflattering folds and the appearance of missing material

    Marla's

    (20 reviews)

    $$

    I recently placed an order for nearly $1,000 with this store for multiple dresses. For one of the…read moreitems, I followed the size chart because I was unsure of the sizing. Based on their guide, I ordered an XS; however, when the dress arrived, it did not fit at all, which suggests that the sizing chart provided on their website is not accurate. I received the package on Wednesday and contacted them the very next day by both text and email to request an exchange. Despite reaching out promptly, I was informed two days later that I was outside the return/exchange window, which is simply not correct. I was then asked to return the item at my own expense, even though I relied on their sizing recommendations when placing the order. After they received the return, I was told that I would also need to pay again for shipping the replacement item. At that point, after already spending close to $1,000 and covering return shipping for something I consider it wasn't my fault, I requested if the $20 shipping fee could be waived as a one-time courtesy. Unfortunately, instead of receiving a reasonable accommodation and understanding from this seller, I was told that free shipping would only apply if I spent an additional $250. This response was disappointing and felt dismissive given the circumstances. This experience has been disappointing. A small gesture, such as waiving a $20 fee, could have gone a long way in maintaining customer satisfaction and loyalty. I had just spent close to $1.000 on this store but they were not willing to spend $20 on me as a one time gesture for a client. As it stands, I will not be returning as a customer, and I will be sharing my experience with others. I didn't feel valued or appreciated so I am not returning.

    I've been a loyal customer of Marla's Fashions for around 4 years. In August 2023, my experience…read moretook a disappointing turn. If I could give the store 0 stars, I would. My sister's wedding is approaching, and I visited Marla's Fashions in early June 2023 to find a dress. I found a dress in a size 6 that was slightly too tight. I ordered sizes 8 and 10 in the dress. After 2 weeks, the 8 and 10 came and fit worse than the 6. We later learn the size 6-floor model was stretched out and the sales associates did not inform of us this at our initial point of purchase. Still liking the dress and with time to spare before the wedding, I ordered sizes 12 and 14 in July. The size 12 fit decently with alterations needed (tightening straps and making the zipper fall half a centimeter lower). I paid for alterations and they were supposed to be ready by early August. The company told us we should use their in-house seamstress as they are more familiar with the dresses. We trusted them. When I received the altered dress (in mid-August), it fit worse than before due to poor alterations (see pictures attached). The seamstress lowered the zipper so much so that it looked like there was a gaping hole in the dress, the elasticity was removed and the straps were not tightened. The manager was unhelpful, blaming us for not managing time well. The manager said that most people need 2nd, 3rd, or 4th alterations... but if your seamstress was good, this would not have to be the case. As we did not pay for the dress to look this way and because the seamstress removed so much material that the dress was unwearable and unfixable, we asked for a refund. We even offered to buy a different dress of theirs in the store that day or pay to ship in a new size 12 to have it altered elsewhere (contingent upon a refund). Both options were denied. The manager stated that it is their policy that refunds cannot be issued (note: their website says absolutely nothing about refunds being issued if the seamstress botches the job). The manager remained rude and uncooperative. The manager took a break mid-conversation and later refused to continue the discussion claiming she has other, more important things to do. The bookkeeper was equally rude, emphasizing the (non-existent) store policy. Feeling mistreated, we left the store empty-handed, without a refund, and found a dress at Esti Boutique on Avenue Road. Esti's customer service is phenomenal, the dress selection is gorgeous and the atmosphere is stunning as well. I could not speak of them more highly. Marla's, on the other hand? Well after this experience, I won't support Marla's Fashions due to their poor treatment of customers. And if you want to pay for a butchered dress with a premium price tag, go to Marla's.

    Jack & Jones - Sherway Gardens Jack & Jones storefront.

    Jack & Jones

    (1 review)

    Etobicoke

    A shoutout to sales associates: Diego, David, Hassan & the…read morerest of the staff for providing excellent customer service! Your reigning champions Great atmosphere, courteous, diligent, outgoing, pleasant staff. I've enjoyed my conversations with the staff. Excellent quality in apparel, jeans, tees are made with organic cotton. Hoodies, chinos, jackets, sweaters, vests, dress pants, etc. I'm a regular customer this is my favorite joint! The one stop shop for everything. I grade them: AAAAA +++++ in my book with well recognized work ethic. My appreciation for going the extra mile towards providing excellent customers service. 10/10: ***** ***** This is how to set the standard for raising the bar in the retail industry. I'm extremely proud to support & give them my business. I highly recommend this location!

    From the owner: More than 25 years ago, we set out to take on the world. We were just a few guys with our first…read morejeans collection and a passion for denim that couldn't be denied. Many years later, we're still just one of the guys and it's still all about jeans, but we've added a few more people to our team along the way. And yes, we know it takes more than a pair of jeans to cover a guy's wardrobe needs. So, we cover the full range from urban sportswear, casual classics and accessories. Basically, we've got it covered for every occasion you might end up in. That's why we like to think of ourselves as more than just a brand. We're brotherhood, a club, a community - bonded by denim. It's good jeans with good vibes. This is the philosophy behind our brand.

    Levi’s Store - womenscloth - Updated May 2026

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