Judith was very helpful with helping me to pick up a suit for my sister wedding. She helped me in…read moreevery way possible and it was a very cosy 20 minutes. I had a wonderful time in the morning and I never had someone else value my needs like this before. It was awesome .

I'm here with my Brother to pick up his suit for the wedding of my Niece…read more My Bro said the service here was excellent. A Customer Service rep named Judith was such a treat to deal with. She took the time to ensure that his suit, accessories and alterations were to his satisfaction! Thank you Judith.

As a female it may seem weird for me to write a review on a suit shop - but honestly the service…read morehere is top notch! This Port Credit location has the absolute most amazing, friendly, helpful and informative staff that I have ever encountered. It takes a lot of time, effort and organization to make anything custom - especially an entire suit! I really admire all of the thoughtfulness that goes into their process. My fiance is having his suit made at Surmesur for our wedding. The groomsmen are also partaking in a "fitting party" in August where we will have already picked out the colour, style, fabrics of the jacket, pants and shirt - and the wedding party will come in and have a measurement and fitting night! They can bring in food, music, drinks and have a get together while the store is closed for a private small event. I just love this idea! My fiance is doing this as part of their bachelor party day with his groomsmen. My dad (father of the bride) is also having his suit for the wedding made here. My dad has never had anything custom before, and the staff (Malcom especially) was so patient and helpful with him - trying to keep him on track of being "trendy" while keeping with a "timeless" look that he can wear separate or as a full suit again! I am so happy that we found this lovely shop and I am so excited to see my fiance's suit come in! They say it takes about 4-6 weeks for the suit (3-piece) to be made, and it's all ready done and ready to pick up - we are just waiting for the custom shirt to come in! You can also go online and create pieces, see fabrics, check out their Surmesur Pinterest for inspiration, or just go on in to the store and ask questions - they are so happy to chat! Don't be surprised if they are all wearing the coolest suits you have seen :) They also have ties, pocket squares and other accessories for all your suit needs! Now...if only they made custom dresses with the same process... ;)

I was stupid. I used to buy off the rack suits from Tip Top, then Moore's, then Harry Rosen's…read more They would hem the pants (for a fee) and off I would go. Looking like another "off the rack" guy with an ill fitting suit just like the next guy. Then I went to Surmesur. Some really knowledgeable consultants (not sales flunkies) discussed my options and then guided me to design a custom built suit like nobody else's. I chose the fabric, a funky lining, the lapel type, the buttons, what kind of pockets and much more. Every part of the process had two discoveries--1) I did not know what makes a suit good and 2) I have wasted a lot of money on "off the rack" sacks. A custom suit starts at the same price as I paid for off the rack! Then came the measurements. The guys not only recorded my physical specifications, they tweaked them based on my desires. With my specs in my online profile, I can now order more perfectly fitting shirts or suits online. Now I am smart. And in about 5 weeks when my suit is finished, I will look smart too!!

The store on 1950 The Queensway has very limited inventory!! Not sure what is happening, but the…read moreshelves are constantly empty, and it has the look of closing any day. So sad. Love shopping there and am so disappointed in the lack of inventory which has been going on for months.

Poor stock every few items of quality, over priced the stock that they do have and terrible return…read morepolicy, don't waste time there

3.5 stars Oak +…read moreFort is a relatively new brand to the GTA. It comes from Vancouver with it's minimalist stores and fashion designs. First glance, it's ... basic but I do have to admit the materials do put this above your average spot. I do find the store to be open... like OPEN. I would even dare say the store is under utilized because there is a lot of space and sparse inventory on the racks. Everything is in the basic black and white. Nothing is eye catching and I'm not sure if it's meant to be that way. I often find the store empty all the time. So yes... basic fashions. Simple, functional, and well made. There are lots of flowy lines in the women's side. It strongly reminds me of a paired down simplier aesthetic compared to Club Monaco. You won't find heavy materials or pin tucks. Size way, it's generous ... maybe they grow them bigger in Vancouver but even the slimmer cuts are very generous on me. Most lengths hit mid calf which is odd looking for someone who is short (like me). Service is quiet but helpful. I dont think they actually approach or look at you till you need help. When you do, they're willing to step it up and find what you need. Price wise, this is where it excels better than Club Monaco. You get nicer materials and wear of these pieces for better pricing. Also, I'm happier to support a Canadian brand. For me personally, I dont think the style is quite mine but if I'm ever needing some good casual clothes, I would be willing to step into this store.

Jaclyn and Deborah are amazing! Great service and excellent product. The price points are a little…read morehigher that Zara but I come here for the friendly service and ambiance

This UK luxury brand has been in Canada for some time and in Sherway Gardens, it's in the nicer and…read morenewer hallways. The store itself is quite eye catching as it breaks free of the subtle refined look that Reiss displays across the hallway... Ted Baker is bold & loud with it's bright colours and textures. It does have clothing for both men & women but I will admit the store caters more towards women's clothing. When I was looking through the racks, I felt the 4 sales associate were mostly looking everywhere but at the people in the store. I dont think they even tried to talk to anyone. At the moment, they do have a decent sale ... it's price point is definitely luxury and even with the 50% off, most items are still $100 and up. I was hoping to find a jacket but there was nothing in my size that actually fit. I found it interesting that the tailoring is HUGE... like tent like for an XS. Overall, it's an ok store... you could check it out to see if it has anything interesting but dont expect any help at all. If you actually manage to get one to look you in the eye, I'm not sure what they'd do.

This store is located in Dixie outlet mall. Hence, its and outlet store and pricing aren't bad…read more The store is huge. It has 2 long section and its full of cloths. The shop was kept clean and there was staff hanging and fix cloths on the floor. They have a big collection of jackets due to winter and you can find lot styles similar to high end Jackets. basically, they sell same styles as high end retailers at a lower cost as their is not high end brand associated to it. Quality is not that high but decent when linked with the price they charge. There is plenty of parking and the mall has a food court once you are done with this store and are hungry.

Attempted to contact the head office at Orfus Road, Toronto, they do not answer the phone during…read morebusiness hours, or return calls...just what I expected

Insanely slow processing/shipping process. 2 weeks after order and still no shipment tracking. Will…read morelikely not arrive before wedding. Customer service was no help as days ago they said it should ship and tracking sent. Didn't happen. Beyond frustrated

Pretty good deals for the money here when buying on sale items, but you also get what you pay for…read more Everything I've gotten from here imitates the form of something nicer, but has workmanship issues. One a couple shirts, buttons fell off after only a few washes. On another shirt, the button was sewn on securely, but incorrectly. That's fine, in that you'd never really notice unless looking closely, but it speaks to the inconsistency and lack of quality control. A lot of the negative reviews are very negative due to quality or service issues. I think, if you keep in mind that you're getting mediocre quality and mediocre service, you can get very good deals here, but you have to understand that quality and service are both going to be hit or miss.

I love shopping at RW&CO. Their clothes match my style…read more I really like this store specifically; it's located in Sherway Gardens shopping mall that offers plenty of parking spots. The staff are friendly and helpful. During COVID-19, they are very diligent about keeping the store and specifically fitting rooms clean.

This is one of the places I usually check out when looking for new clothes. They provide very good…read morecustomer service and like to help customers with helpful recommendations. This is a particularly good place to shop if you're looking for unconventional, but very fashionable items. My favourite brand that they carry is 7 Downie Street, who make very nice, colourful shirts and jackets. You can find some more traditional items here too: blazers, suits, ties, sweaters, pants, etc. However, you won't find any shoes or traditional English overcoats like you might at Rego, Harry Rosen, Indochino or Proper Cloth. Also, just be VERY sure about what you buy. This is the only reason I won't give a five star rating. For understandable reasons for a small business, they're reluctant to give refunds if you purchase something and change your mind later. They're happy to give you store credit for most returns, but they probably won't refund you if you change your mind. Ignore the return policy at the end of your receipt, treat anything you buy here as a final sale, and you won't be disappointed. Everything they carry is high quality and they only sell new, never-before-worn clothes.

I've been shopping at Cecil Ward's for 5 years. I always find 1 or 2 items that are unique and…read morematch my style. Doug the owner is fantastic. He makes great recommendations, knows my style and what will fit me well. They offer great quality clothing at fair prices with exceptional customer service.

Do not buy online from them Do not buy online from them. I…read moream livid. I paid $633.25CAD for a coat, it has not been received yet. It just shipped and the next day, the item went on sale and now it is only $338CAD. I want a refund for the difference and they are ignoring my emails. Disgusting customer service. I will be filing with the Better Business Bureau as will as the Ontario Ministry of Consumer Protection, and take this to social media, please advise as this is horrible. Don't do business with this company. Update, they finally replied after this negative review, stating that because my size is no longer available they cannot refund the difference. What garbage my size WAS still available when it went on sale, I know because I was tempted to buy another at the sale price and return the other one but gave them the benefit of the doubt that they would resolve the issue. They ignored 5 emails for 5 days then said sorry, nothing we can do as your size is gone, what BS. They just want to keep my money. As an overseas shopper, they are scamming me. BUYER BEWARE

I have been a Toronto fashion stylist and an image consultant for 20 years and have used the store…read moremany times for myself and for my clients. BUT this isn't a review about the store, this is a review about my recent ONLINE shopping experience. I would highly recommend never purchasing anything from this retailer from their website. Not only are you going to get slammed with hefty duties ($250), if you need to return the item you need to pay to ship it back to the UK ($85). This is extremely uncommon for online retailers after the pandemic, in my experience most retailers have made it as easy, as simple and FREE to shop with them. The 2 most absolutely frustrating things for me is that the store only brings in up to size 10 UK in many of their clothing items. The second thing is that they refused to except anything back in the store that was purchased online, even though they actually carried what I was trying to return. Again, super uncommon for most retailers now!!!! I highly recommend you think more than twice about ever using this online store! I know I highly regret it