Do not buy online from them Do not buy online from them. I…read moream livid. I paid $633.25CAD for a coat, it has not been received yet. It just shipped and the next day, the item went on sale and now it is only $338CAD. I want a refund for the difference and they are ignoring my emails. Disgusting customer service. I will be filing with the Better Business Bureau as will as the Ontario Ministry of Consumer Protection, and take this to social media, please advise as this is horrible. Don't do business with this company. Update, they finally replied after this negative review, stating that because my size is no longer available they cannot refund the difference. What garbage my size WAS still available when it went on sale, I know because I was tempted to buy another at the sale price and return the other one but gave them the benefit of the doubt that they would resolve the issue. They ignored 5 emails for 5 days then said sorry, nothing we can do as your size is gone, what BS. They just want to keep my money. As an overseas shopper, they are scamming me. BUYER BEWARE

I have been a Toronto fashion stylist and an image consultant for 20 years and have used the store…read moremany times for myself and for my clients. BUT this isn't a review about the store, this is a review about my recent ONLINE shopping experience. I would highly recommend never purchasing anything from this retailer from their website. Not only are you going to get slammed with hefty duties ($250), if you need to return the item you need to pay to ship it back to the UK ($85). This is extremely uncommon for online retailers after the pandemic, in my experience most retailers have made it as easy, as simple and FREE to shop with them. The 2 most absolutely frustrating things for me is that the store only brings in up to size 10 UK in many of their clothing items. The second thing is that they refused to except anything back in the store that was purchased online, even though they actually carried what I was trying to return. Again, super uncommon for most retailers now!!!! I highly recommend you think more than twice about ever using this online store! I know I highly regret it

Buying dresses for a wedding has always been a challenge until I stumbled on Modest Wear! Amazing…read moreselection of stylish gowns, most of their products are from Turkey. Most of their dresses are long sleeved, high-necked and fully lined. They have a few armless ones as well. They also have a selection of Abayas, Afghan Wear, Hijabs and Kaftans. The owners are super accommodating and I never feel pressured. I made a few visits and tried on over 6 gowns before making a final decision. They have a spacious fitting room. Their gowns are typically formal, price ranges are from $200-$300 for something really extravagant. They have an on-site tailor (extra charge) that can make adjustments to dress. I've had a hem done by him and he did a great job. I've lived in TO all my life and I don't think I've ever seen a store with so much beautiful dresses (that aren't an Indian style) that can accommodate a modest person. I will be visiting again! PS This is place is a regular store... they are NOT appointment only (as mentioned in the business profile)

From the owner: Come in today and see our dressesread more

3.5 stars Oak +…read moreFort is a relatively new brand to the GTA. It comes from Vancouver with it's minimalist stores and fashion designs. First glance, it's ... basic but I do have to admit the materials do put this above your average spot. I do find the store to be open... like OPEN. I would even dare say the store is under utilized because there is a lot of space and sparse inventory on the racks. Everything is in the basic black and white. Nothing is eye catching and I'm not sure if it's meant to be that way. I often find the store empty all the time. So yes... basic fashions. Simple, functional, and well made. There are lots of flowy lines in the women's side. It strongly reminds me of a paired down simplier aesthetic compared to Club Monaco. You won't find heavy materials or pin tucks. Size way, it's generous ... maybe they grow them bigger in Vancouver but even the slimmer cuts are very generous on me. Most lengths hit mid calf which is odd looking for someone who is short (like me). Service is quiet but helpful. I dont think they actually approach or look at you till you need help. When you do, they're willing to step it up and find what you need. Price wise, this is where it excels better than Club Monaco. You get nicer materials and wear of these pieces for better pricing. Also, I'm happier to support a Canadian brand. For me personally, I dont think the style is quite mine but if I'm ever needing some good casual clothes, I would be willing to step into this store.

Jaclyn and Deborah are amazing! Great service and excellent product. The price points are a little…read morehigher that Zara but I come here for the friendly service and ambiance

I recently placed an order for nearly $1,000 with this store for multiple dresses. For one of the…read moreitems, I followed the size chart because I was unsure of the sizing. Based on their guide, I ordered an XS; however, when the dress arrived, it did not fit at all, which suggests that the sizing chart provided on their website is not accurate. I received the package on Wednesday and contacted them the very next day by both text and email to request an exchange. Despite reaching out promptly, I was informed two days later that I was outside the return/exchange window, which is simply not correct. I was then asked to return the item at my own expense, even though I relied on their sizing recommendations when placing the order. After they received the return, I was told that I would also need to pay again for shipping the replacement item. At that point, after already spending close to $1,000 and covering return shipping for something I consider it wasn't my fault, I requested if the $20 shipping fee could be waived as a one-time courtesy. Unfortunately, instead of receiving a reasonable accommodation and understanding from this seller, I was told that free shipping would only apply if I spent an additional $250. This response was disappointing and felt dismissive given the circumstances. This experience has been disappointing. A small gesture, such as waiving a $20 fee, could have gone a long way in maintaining customer satisfaction and loyalty. I had just spent close to $1.000 on this store but they were not willing to spend $20 on me as a one time gesture for a client. As it stands, I will not be returning as a customer, and I will be sharing my experience with others. I didn't feel valued or appreciated so I am not returning.

I've been a loyal customer of Marla's Fashions for around 4 years. In August 2023, my experience…read moretook a disappointing turn. If I could give the store 0 stars, I would. My sister's wedding is approaching, and I visited Marla's Fashions in early June 2023 to find a dress. I found a dress in a size 6 that was slightly too tight. I ordered sizes 8 and 10 in the dress. After 2 weeks, the 8 and 10 came and fit worse than the 6. We later learn the size 6-floor model was stretched out and the sales associates did not inform of us this at our initial point of purchase. Still liking the dress and with time to spare before the wedding, I ordered sizes 12 and 14 in July. The size 12 fit decently with alterations needed (tightening straps and making the zipper fall half a centimeter lower). I paid for alterations and they were supposed to be ready by early August. The company told us we should use their in-house seamstress as they are more familiar with the dresses. We trusted them. When I received the altered dress (in mid-August), it fit worse than before due to poor alterations (see pictures attached). The seamstress lowered the zipper so much so that it looked like there was a gaping hole in the dress, the elasticity was removed and the straps were not tightened. The manager was unhelpful, blaming us for not managing time well. The manager said that most people need 2nd, 3rd, or 4th alterations... but if your seamstress was good, this would not have to be the case. As we did not pay for the dress to look this way and because the seamstress removed so much material that the dress was unwearable and unfixable, we asked for a refund. We even offered to buy a different dress of theirs in the store that day or pay to ship in a new size 12 to have it altered elsewhere (contingent upon a refund). Both options were denied. The manager stated that it is their policy that refunds cannot be issued (note: their website says absolutely nothing about refunds being issued if the seamstress botches the job). The manager remained rude and uncooperative. The manager took a break mid-conversation and later refused to continue the discussion claiming she has other, more important things to do. The bookkeeper was equally rude, emphasizing the (non-existent) store policy. Feeling mistreated, we left the store empty-handed, without a refund, and found a dress at Esti Boutique on Avenue Road. Esti's customer service is phenomenal, the dress selection is gorgeous and the atmosphere is stunning as well. I could not speak of them more highly. Marla's, on the other hand? Well after this experience, I won't support Marla's Fashions due to their poor treatment of customers. And if you want to pay for a butchered dress with a premium price tag, go to Marla's.

I needed to get ready for my grandson's wedding. I had all kinds of problems from feet that are…read morehard to put fashionable shoes on to the top end where, well . . . things just aren't in the same shape they used to be. They were fantastic at Glamour U. She worked for hours to make sure I found an outfit that could work with my shoes and then even the right jewelry to go with the outfit! She was absolutely determined that I would be ready on time and dressed for the occasion. Many kudos to the gals at Glamour U.

From the owner: We Carry unique and hand pick designs for the everyday fashionistasread more

This UK luxury brand has been in Canada for some time and in Sherway Gardens, it's in the nicer and…read morenewer hallways. The store itself is quite eye catching as it breaks free of the subtle refined look that Reiss displays across the hallway... Ted Baker is bold & loud with it's bright colours and textures. It does have clothing for both men & women but I will admit the store caters more towards women's clothing. When I was looking through the racks, I felt the 4 sales associate were mostly looking everywhere but at the people in the store. I dont think they even tried to talk to anyone. At the moment, they do have a decent sale ... it's price point is definitely luxury and even with the 50% off, most items are still $100 and up. I was hoping to find a jacket but there was nothing in my size that actually fit. I found it interesting that the tailoring is HUGE... like tent like for an XS. Overall, it's an ok store... you could check it out to see if it has anything interesting but dont expect any help at all. If you actually manage to get one to look you in the eye, I'm not sure what they'd do.

A shoutout to sales associates: Diego, David, Hassan & the…read morerest of the staff for providing excellent customer service! Your reigning champions Great atmosphere, courteous, diligent, outgoing, pleasant staff. I've enjoyed my conversations with the staff. Excellent quality in apparel, jeans, tees are made with organic cotton. Hoodies, chinos, jackets, sweaters, vests, dress pants, etc. I'm a regular customer this is my favorite joint! The one stop shop for everything. I grade them: AAAAA +++++ in my book with well recognized work ethic. My appreciation for going the extra mile towards providing excellent customers service. 10/10: ***** ***** This is how to set the standard for raising the bar in the retail industry. I'm extremely proud to support & give them my business. I highly recommend this location!

From the owner: More than 25 years ago, we set out to take on the world. We were just a few guys with our first…read morejeans collection and a passion for denim that couldn't be denied. Many years later, we're still just one of the guys and it's still all about jeans, but we've added a few more people to our team along the way. And yes, we know it takes more than a pair of jeans to cover a guy's wardrobe needs. So, we cover the full range from urban sportswear, casual classics and accessories. Basically, we've got it covered for every occasion you might end up in. That's why we like to think of ourselves as more than just a brand. We're brotherhood, a club, a community - bonded by denim. It's good jeans with good vibes. This is the philosophy behind our brand.

This store is located in Dixie outlet mall. Hence, its and outlet store and pricing aren't bad as…read morethere is some discount here and there. The store of decent size. All guess styles were there and it wasn't just garbage dumped into a store. There is plenty of parking and the mall has a food court once you are done with this store and are hungry.

I think it is fair to say that this is one of my husband's favorite stores…read more EVERY time we come here, he is able to find at least one dress shirt that looks great, fits perfectly and is insanely discounted. Have you ever tried to buy a Guess shirt for under $80? At a regular Guess store that can be quite a challenge. On good days, he leaves this Guess outlet store with 3! We stopped by again this morning and today's shirt cost us $19,99 plus tax. A bargain. Unfortunately I don't have the same luck with this store. I have never bought anything here. A lot of the female styles are just too ridiculous to wear and if I actually do find something I like, they never have my size. (I guess S or M is just to uncommon... *eyeroll* Today I saw a shirt I liked and the only size they had it in XS - but that 15 times. Really?) Therefore I can only give the store 3 stars although the staff here is really friendly & helpful too.

Judith was very helpful with helping me to pick up a suit for my sister wedding. She helped me in…read moreevery way possible and it was a very cosy 20 minutes. I had a wonderful time in the morning and I never had someone else value my needs like this before. It was awesome .

I'm here with my Brother to pick up his suit for the wedding of my Niece…read more My Bro said the service here was excellent. A Customer Service rep named Judith was such a treat to deal with. She took the time to ensure that his suit, accessories and alterations were to his satisfaction! Thank you Judith.