I needed to complete roof renovation, including gutters and gutter covers. Mr. Santiago and his…read moreteam provided high-quality materials, excellent craftsmanship and prompt completion. Mr. Santiago was very patient concerning my multiple questions and concerns.

We recently hired Santiago Roofing & Renovation to repair a deck for us in Asheville, NC…read more Unfortunately the experience and product was awful. None of the work on the deck was to code after repeatedly calling and texting with specific photos and videos to Mr. Santiago of all that needed to be done to bring it to code and code compliance written into the signed contract. The deck lacked flashing against the house in multiple places, the stairs were uneven and crooked, the railings were not to code, boards were cut unevenly, etc. Bottom line is we are left with a bigger mess than we started with and now have to completely tear up what was done incorrectly and pay a new builder to redo the deck without any refund from Mr. Santiago. Run from this company.

I love Blue planet plumbing Georg and Pablo must have five…read moremasters levels degrees in Plumbing . I know 40 plumbers and these guys have a knowledge base that far surpasses everyone in town. It's always a pleasure to work with them as they are courteous, timely, and offer warranties on their work.

How can a company have any pride or professionalism in giving a quote of 950 to install two new…read moretoilet's. Greed beyond any imagination What an insult trying to taken advantage of people who don't know any better Shame on you

Andy and apprentice were very courteous and professional. Called with a time to expect arrival…read more Diagnosed and repaired the problem efficiently. I would recommend their service.

Jimmy identified the problem quickly and he and his partner were highly professional and efficient…read more I can't say enough positive things about this company. They fit us in same day! Unheard of for service people in this town. I highly recommend this company for all your plumbing needs.

I hired Southern Classic Roofing in the aftermath of Hurricane Helene to address damage to my roof,…read morespecifically the front slope, as outlined in my insurance adjuster's scope of work. The insurance payout for this portion of the roof was approximately $4,000. During the initial consultation, I was presented with options, and the company strongly recommended replacing the entire roof, stating they only used architectural shingles. As a first-time homeowner dealing with significant roof damage, I may have had somewhat high expectations. I opted to proceed with replacing only the damaged section as per the insurance scope, which they agreed to do for $4,000 via text. I paid a 50% deposit, and a few weeks later, on December 11, 2024, a crew arrived to perform the work. Notably, none of the individuals I had previously interacted with were present. Shortly after the crew completed the work, and based on the assumption that the agreed-upon work was completed, I paid the remaining balance. In February 2025, a subsequent windstorm resulted in shingles being blown off again. A new insurance inspection revealed significant issues: only approximately one-quarter of the roof had been replaced, and 3-tab shingles, not the architectural shingles I had assumed, were used. The adjuster also indicated improper installation. I contacted Southern Classic Roofing via email, expressing my concerns regarding the discrepancy between the work done and the agreed-upon scope and price. I emphasized feeling misled and requested a refund. A representative from Southern Classic Roofing responded, disputing the claim of improper installation. They stated that the $4,000 was used to replace the smaller section due to the need to repair underlying wood structure, a detail that was never communicated to me prior. They again recommended replacing the entire roof. I requested an itemized invoice, which was never provided. After further communication and another inspection by a representative, they agreed to return and replace the missing shingles and apply additional adhesive to other loose shingles. Nearly a month has passed, and this work has not been completed. While I appreciate the initial promptness in addressing the hurricane damage, I am ultimately dissatisfied with the quality of communication and the execution of the work. The discrepancy between the agreed-upon scope, the actual work performed, the materials used, the premature payment of the remaining balance, and the lack of transparency regarding the wood repairs has led to significant frustration. As a first time home owner, I do understand there is a learning curve, but I feel a more open line of communication would have prevented a lot of the issues I have encountered. I am now in the process of hiring another roofing contractor to replace the entire roof. My primary complaint is the lack of clear and consistent communication. I feel I was not given the necessary information to make informed decisions. I would not recommend this company.

This is the company you wish all companies were like. Prompt, fair, courteous, honest, transparent,…read morequality work (roof maintenance and pressure washing). Colby and his team did a great job, delivering everything they said they would and more. Very happy with Southern Classic's work and will look for more ways to hire them.

Last summer Pedro came out to assess a plumbing leak and quickly pinpointed the break in an outside…read morefaucet pipe leading to tbe inside . He returned with all parts and also suggested putting in shut off valves to avoid further problems down the road. Very polite , conscientious and knowledgeable. We will use this company again. Thank you!

I had such a great experience with NCPD Service plumbers! They fixed the leaky plumbing in our…read moreshower and vanity faucets that another plumber had messed up, and I couldn't be happier with the results. Pedro, our plumber, showed up right on time, worked carefully, and kept everything super clean. He even wore shoe coverings, which really showed how much he respected our home. He took the time to explain what he was doing and why, which made me feel confident the job was being done right. Their prices were fair--right around what you'd expect for good quality work--and the service was top-notch. I highly recommend NCPD Service if you want reliable, professional, and friendly plumbers who actually care about their work!

I moved to Asheville three years ago, and I had a lot of trouble finding a good electrician to…read morehandle my different electrical problems with my condo. I finally found A-American, and they were great. The solved all my problems and gave me a really thorough knowledge about everything. I had them hang two sconces in the bedroom, and fix an overhead light that was not working correctly. They did good work, and gave me a ton of knowledge about my electrical system that is invaluable. Great people. The technicians they sent were top of the line. Their service truck was really well stocked. They had everything they needed. I checked out their van. It was impressive. Good people make all the difference in the world. They are a well run company with excellent technicians. The techs seemed to like the business as much as I do. I like that when the company recognizes their biggest asset is their people. Not cheap, but fair pricing. I got more than I paid for, for sure. Well satisfied. I am delighted by their service and will call them next time I need help.

I reached out to A-American Electric and got a VERY quick response, which I appreciated. I was in…read moreneed of a dedicated outlet in my basement for a treadmill because the power was tripping if I tried using a non-dedicated outlet. The team was able to come out very quickly--next day, I believe--and provide an exact cost for the work. It was a fair price, given their responsiveness. I appreciated how quickly they were able to work, and their level of professionalism. You may pay a slight premium for the services at A-American Electric, but for that premium you are getting timely/transparent service, and a high degree of professionalism.

Bear Copper Electric should be your first call when looking for an electrician. Kodiak was prompt,…read morevery professional, and easy to work with. He helped figure out an ongoing issue with some light fixtures and was able to fix it right away. Ontop of it all, he's very fair in pricing which is hard to find these days. Don't waste your time shopping around, Kodiak's your guy!

I needed a service feeder cable replacement, and Kodiak handled all the coordination of the permit,…read morehaving Duke disconnect and reconnect the power, get the inspection, and made it all happen as conveniently as possible. I watched him and his helper do the work, and these are smart, friendly, knowledgeable people who only do the job properly and at a fair price. I could not be any happier with the entire process. I will only work with Kodiak and Bear Copper Electric from now on. This is a high quality organization and an even easier and better process than I expected.

Ally proved to be a hard worker, providing a thorough cleaning for our home. We'd happily have her…read moreback on a regular basis!

Attentive and detailed cleaning. We are very happy. They were flexible in scheduling to meet our…read moreneeds and did a great job! We highly recommend Helping Hands!