Did not fix the issues with my gutters then set me up with a monthly payment to clean my gutters…read morewhich they didn't do and when I canceled the service they kept taking money out of my account for six months. Tried to get in touch with them via text and phone, no response. Avoid them at all cost!

Great service - professional, on-time, efficient, and friendly. Great value for the price. I had a…read morebad experience the last time I had gutter cleaning, and it was refreshing to get such fantastic service this time. And he event made some helpful suggestions for determining when to bring him back. Highly recommended.

Look no further for your gutter needs folks. These guys were gems to communicate with, with…read morefantastic response time, punctuality and the utmost hospitality. We have had too many issues in those departments while we have been renovating our home in Arden, so these gentlemen were a fresh breath of air. Thanks again guys!

From the owner: We are a licensed and insured family owned and operated business serving Western North Carolina…read moresince 1995.

This was the most highly rated gutter installation business in Asheville, and for good reason…read more Robert and his team exceeded expectations. Highly recommend. Job well done, left the site clean, professional.

Quick, efficient, and good natured....and they didn't scratch up the gutters. Highly recommend!read more

Called and spoke with them about coming to see my house. Told me that they would be in the…read more"neighborhood" on Monday. Mine was one of three they were going to see. No call, no visit, no nada. WONDERFUL. They have joined the ranks of 90% of the contractors here in WNC. UPDATE: He showed up today, unannounced. I visited with him, went over what I wanted. He measured and left me with a bid. OKAY..

Todd and his crew did a fantastic job. He came out told us what we needed and what we didn't. His…read moreprice was great and when they got here they went right to work and didn't stop till job was done. I would highly recommend them for your gutter repair or replacement

Awful company to contract with.. Poor prices for the "quality" of the work. Unorganized and not at…read moreall reliable with completing job in agreed upon time frame and with demonstrated knowledge of requested services -- judging from level of incompetence. Management was flippant when issues were addressed-- in a polite way. Will never use them again and would never recommend.

I called to get my elderly mother a gutter cleaning. She always gets taken advantage of by bad…read morepeople. Called Southern from a review I saw, scheduled a cleaning and repair if needed. I live no where close, so the company just billed me directly. They let my mom know they were on the roof, took care of cleaning and adjusting the gutter guards all at a very reasonable cost. The technician called me when he arrived and left and gave l me a run down on the condition of the gutters and roof. Super nice guy who could have taken advantage of the situation since I'm 1000 miles away. Overall a very positive experience, reasonably priced , would call again for this and their other home services. Ask for Taylor, I think she runs the office if not the company. Thanks Taylor.!

Have been trying to work with this firm on various issues for the past year. On one drainage…read moreproblem, they inspected and declared that there was no blockage. That afternoon during a heavy rain, we had a problem. When they they returned several weeks later, the verdict now was complete blockage. More recently, you cannot even get a hold of them by any means. And whatever automated responses you receive are highlighted in red about all their problems with staffing and scheduling Avoid this company. They are unreliable, lacking competence and unresponsive. This company is on life support; and will be out of business soon. Don't trust your repairs to this sinking ship

I have been a customer of Higher Ground for many years and have always felt that the service was…read moreexcellent. Boy have things changed. In spite of my being on a twice yearly program of cleanings, no one contacted me to schedule this spring. When I finally called them to get on the schedule they set up a date. The day came and went with no one showing up or notifying me. Subsequently they put at least 3 or 4 more dates on the website and, as previously, didn't show up or notify me. I have called and left numerous voicemails (their website alleges response in 1 to 2 hours) none of which has elicited a reply. I have also sent many emails which get an auto-reply but nothing more. Today a crew finally showed up very briefly, did almost nothing, and left without even getting rid the oak seeds hanging off my gutter guards. The only thing that has been prompt or adequate was the very speedy arrival of the invoice for this pathetic service. I don't know what has happened to this company but they have completely failed to provide anything like the service I used to expect. Find someone else to handle your business.

I had an exceptional experience with Marcus from Elite Roof and Solar in Asheville, NC. As a…read morefirst-time homeowner and veteran, I was navigating roof and gutter repairs due to Hurricane Helene, and the process felt overwhelming. Marcus's professionalism and responsiveness made everything seamless. He answered all my questions promptly, provided helpful links, and delivered a comprehensive and visually detailed packet that made it easy to understand the repairs needed. His knowledge and guidance through the home insurance claim process were invaluable. Knowing that Elite Roof and Solar is a veteran owned company further solidified my trust in their services. Not only did Marcus help with roof repairs, but he was also thorough in addressing gutter issues, ensuring all aspects of the damage were accounted for. My roof looks gorgeous in the the Charcoal shingles. I also got new gutters at the front of my home and upgraded to 6". They look incredible and have no seams. I also go gutter guards and two splash guards for part of my roof near my front door. If you're in Asheville and need roof or gutter repair professionals who are knowledgeable, kind, and trustworthy, I highly recommend Elite Roof and Solar.

Was initially very impressed. When I told them the shingles I chose the price doubled.Had this been…read morediscussed at original estimate maybe we could have worked out a reasonable substitute. Still think they have excellent business but was left disappointed.

This was the most amazing and easiest experience of renovating I have had as a homeowner of over 50…read moreyears and dozens of renovations. Drew and his team worked almost around the clock to get this job done in the time frame he promised (before Thanksgiving). His attention to detail and willingness to hear my concerns was refreshing and made the project pleasant. His ability to get the parts needed impressed me. He knows his way around this business for sure. Thanks Drew-looking forward to putting in skylights.

Professional and friendly people. Quality work at a fair price. Upon removal of my old shingles,…read morethey found a rotten spot and fixed it for only a very nominal fee. Cleaned up 100% when finished. I also have a deck that will soon need replacing, and I will definitely be using them.