Hello folks, this review is ... wow over 4 years from my initial appointment. As I was booking…read moreother appointments, i realized I haven't had to book a waxing appointment for my legs in years! Here are the results from areas I lasered: Legs - I haven't shaved or waxed my legs in 4 years. No growth to worry about, no issues. The only place I have hair is on my knees as I wasn't able to do laser on them due to scrapes from a running fall. It is funny to see the hair there when there isn't any elsewhere on my legs. Underarms - I occasionally do shave here. I used to have very thick, south asian underarm hair and shaving it just made it thicker over time. I do have light hair growth here, but the hair is so thin it's rarely noticeable. So yes, there is hair growth here but the discomfort of having thick underarm hair is gone! Face - unfortunately where I ended up having the most re-growth. I've had a unibrow my whole life and I was excited that lasering it would make it a non-issue. Unfortunately, I still get my brows threaded because the hair growth was the same. I do think the mustache area an d chin have less hair growth, but there is still more than I was expecting when getting it done. Overall - Nearly complete hair reduction in 2/3 body parts, with one of those covering half of me! I'm very happy and I've been considering if I should go back and do other areas.

Horrible place, unprofessional staff don't waste your money here. Staff is no trained. Nobody care…read morethey just here to take your money. Walk away !!!!

I thought this place was pretty great. I booked online and was able to get in the same morning and…read morewas seen quickly after arriving. I got a delux pedicure and overall it was a good experience. I have sensitive skin so something they used did upset my skin a bit, but it was temporary and was gone the next day. The only other issue I have is I'm unable to remove the polish with my own nail polish remover, but I'll just go back. I just wish they would let you know ahead of time they prefer cash payment as I never carry cash on me.

I really wanted to like this nail salon because they're always busy, which usually says good things…read moreabout the quality of their work. Since they're almost always full, I decided to do what they recommend and make an appointment. I booked my appointment through their website, entered my name, email, phone number, selected my services, and even chose "random" for the technician. The booking appeared to go through, so I showed up at my scheduled time. When I arrived, I was told they were too busy and that they didn't have my appointment. After explaining that I booked through their website, I was told, "Oh, the website doesn't work for booking." That was incredibly frustrating. If the online booking system doesn't actually work, why is it still accepting appointments and collecting customers' information? What disappointed me most was that there was no effort to accommodate me or make the situation right. Instead, I was simply told to come back the next day. I explained that I specifically made an appointment because I couldn't come another day, and the response was basically, "Oh well." My advice to anyone planning to visit: don't rely on the website. If you think you've made an appointment online, call the salon to confirm it before showing up. Hopefully they either fix the online booking system or remove it altogether so other customers don't waste their time.

Ro has been making my eyebrows gorgeous for 7 years now. She's a true artist and a master of her…read morecraft. Her rates are an excellent value, honestly she should probably charge way more! So please tip generously!! Also she's an extremely nice person and I always look forward to visiting her charming loft studio. Parking is easy and free on that block of Park right across the street from Pixar studios main gate.

Rocio is the best! She takes the time to shape my brows. She's a wonderful person who takes her…read morecraft seriously. I always look forward to my visits with her. When I first visited her, my brows were uneven (one higher than the other), but Ro has since reconciled them. They are on speaking terms again. :) There's nothing I've said here that hasn't already been said, but I could go on. This is your sign to book with her!

I've been getting my eyebrows and upper lip threaded by Anita for over a year now and I honestly…read morewon't let anyone else touch my face! She is incredibly talented, knowledgeable, and truly takes pride in what she does. I go every two weeks, and I've been so happy with the results after every single appointment. She even offers loyalty cards, which is such a nice touch. Her suite is always clean, organized, and welcoming, with relaxing music playing. She is also so accommodating and genuinely cares about making sure you have the best experience possible, no matter what service you're getting. You can tell that she really cares about her clients and the quality of her work. I highly recommend Anita to anyone looking for someone they can trust with their brows and facial threading. I'm so glad I found her!

I have always been extremely particular about my eyebrows. Before moving to the States, I saw a…read moreprofessional wax aesthetician every month, so when I arrived here, my first mission was to find a brow artist who could truly rival the one I had in Beijing, and Anita did exactly that. I've now had my brows done by Anita three times, all with threading (I was curious to try something new instead of my usual waxing). Her technique is consistently impressive. She shapes my brows in a way that feels clean, refined, and very natural for my face. Plus, the shape consistently lasts for about a month before needing a touch-up. On top of her skill, Anita is also incredibly warm and kind. She finishes the service with a soft, soothing massage, and the vibe in the salon is calm and relaxing too. If you're someone who has high standards for your brows, you really won't regret coming to see Anita.

Couldn't have been more pleased with my experience here. The staff were wonderful, the environment…read morewas inviting and the service was excellent. I needed a wax for an upcoming trip and refused to go back to the "chain" wax establishment. On a whim I booked the service here as I LOVED the name and the price point! Best decision. The wax was explained to me, the technique was as painless as a wax can be and I felt extremely comfortable with the esthetician. Oh and the ceiling art while getting my service was lovely!

This place is very professional and caring towards your needs of privacy. I was nervous as this was…read moremy first time, but Onyi, who took care of services for me, was very polite and respectful of the experience. Made the environment feel safe. She is very confident in what she does, and doesnt let any awkwardness during the session. All the ladies were very welcoming and attentive to any questions that I had. I definitely recommend anyone who seeks services of this type.

I went to Kim's nail salon 3 weeks ago for a fill on my gel x nails from a different salon and a…read moregel pedicure. I was thoroughly impressed with the quality of the work for both the pedicure and manicure. I felt like the application had been rushed at the other place I had initially gotten the gel x applied, so I decided to try out Kim's instead. And I'm very happy I did. Annie did my nails and took great care in looking at my detailed design idea, asking me what colors I wanted and checking in multiple times to ask if I liked it. My manicure and pedicure are still perfectly intact 3 weeks later. I will say, I would probably give 4.5 stars if I could, just because the pedicure took a long time as the girl doing it was on phone calls/FaceTimes the whole time and kept texting on her phone. That was strange to me, but the gel pedicure has lasted much longer than at the previous place I went to so I'm happy about that. I also did have to wait 20ish minutes after my scheduled reservation time which wasn't ideal. Overall a good experience and will definitely consider going back for my nails again!

I called them for a last-minute pedicure appointment midday on Wednesday and couldn't have been…read moremore pleasantly surprised! Colors like this tend to show any in every imperfection, but this might be one of the best pedicure jobs I've had in the last 10 years. Absolutely going to be coming back

Love this place and their products! They keep my skin looking so fresh, healthy, and smooth. Ever…read moresince I started using them, I've been getting non-stop compliments on my skin. Fantastic quality that delivers real results--I couldn't be happier with my routine!

I came here many moons ago when they had a yelp event. I have tried some of their products and by…read morefar one of my favorites will always be the brightening serum. I have now ordered it a couple times, and it's never a fail. I can't wait to try some of their other products and services - and will definitely come back. The vibe is very clean and crisp, and there are several treatments room throughout. Also, the reception area is spacious.

I saw Ashley V. for a lash lift and tint right before my honeymoon, and I absolutely LOVED my…read moreresults! She was so sweet, welcoming, and easy to talk to, and made the whole appointment feel relaxing and comfortable. My lashes turned out exactly how I was hoping. They looked lifted, defined, and natural, and it was honestly the perfect thing to do before traveling. I loved being able to wake up on my honeymoon and feel a little more put together without having to do anything to my lashes! Ashley did such a beautiful job, and I would absolutely go back to her. Highly recommend!

I visited Cocoon Day Spa in Rockridge for a model lash lift service and it was a great experience…read more I believe the aesthetician was Susannah and she was training someone new (although I forgot their name unfortunately). The service was thorough and I thought they took their time to make sure my lashes looked nice. I will say I did expect a little more information on the different steps during the service or some aftercare instructions. Regardless, I was happy with my lash lift and the results were better than expected. While I have visited this spa for occasional massages and facials in the past, I'd consider returning for lash services in the future. Customer service was friendly and attentive and the spa is cozy and modern. The check in and check out process was easy and efficient. The location is convenient and easy to find. There is street parking available but this can vary depending on when you go. Alternatively, you can also park on a nearby street and walk over. Overall, a solid spa with plenty of services and spa treatments. Worth visiting if you're nearby.

My experience with Rasheeda was amazing I booked an appointment for a Brazilian sugaring. She was…read morekind and attentive when I arrived, I explained my prior experience to her, & once we got started, there was little to no pain. I will most definitely be coming back! She was also very efficient & got the job done within exactly 30 minutes. She also has training available for anybody looking to perfect their waxing technique. Would highly recommend!

Excellent customer service, great atmosphere. Rasheedah is very knowledgable about Brazilian sugar…read morewaxing. Book your appointment ASAP!!!