She does not call back. I left two voice messages, Seems that I've joined the other one star…read morereviewers who experienced the same. At least it's a RED FLAG not to be involved professionally with this business owner. I would never act this way re: my business.

I am extremely satisfied with Jeanne and her services. She always responds promptly. Her office is…read morein a convenient location and is clean and immaculate. I highly recommend Jeanne and La Deaux San Souci Electrolysis.

Alexandra's Muse hosted part of my bachelorette party and I'm incredibly grateful for this…read more Definitely one of the highlights throughout my whole wedding experience. Alexandra (the owner and esthetician) and her colleague, Kari (the massage therapist) were both so thorough, gentle, and attuned to what my friends and I wanted and needed for our facials and massages. They took such good care of us in a way that I can't put into words. Did I also mention how they closed down their whole shop and provided drinks and snacks for all of us for the day? They really went above and beyond--not only in the services they offered but also their overall hospitality.

Alexandra was incredibly comforting and communicative during our entire Brazilian wax session. She…read morereally spends time getting to know her customers and really wants to provide an incredible service. Highly recommend going to visit her for a wax!

I was able to book an appointment online after a quick Google search for medical spas in my area…read more I'd never been to a medical spa before, so I wasn't sure what to expect. I was a little anxious walking into my appointment, but all of that melted away as soon as I was greeted by an incredibly kind concierge. She was warm, attentive, and welcoming, and I felt comfortable from the moment I walked in. The environment was relaxing, clean, and inviting. I didn't have to wait for my appointment and was escorted to a private room, where I met with a very kind physician assistant. She simply asked me what had brought me in. As I explained my concerns, she asked thoughtful follow-up questions about how I was feeling, what I was concerned about, and what I hoped to achieve, rather than trying to just sell me some "magic solution". She walked me through all of my options and provided a lot of helpful information that made me feel confident in my decisions. I had mentally prepared myself for a sales pitch, but it never came. Instead, she listened carefully, explained how she could help, and let me decide what would best fit my goals and lifestyle. I left feeling relieved, informed, and genuinely excited for my next appointment. Most importantly, I felt heard.

Clean, professional, wide range of treatments. Sarina has magic hands and helped me find what was…read moreright for me without being pushy.

Exceptional results. FACE is a welcoming, healing spa, and…read moreDesiree's skill and wisdom produce results I thought I would never see on my mature face. Book an appointment with Desiree. It's an experience you do not want to miss.

Desiree is a true artist of her craft- I have been seeing her for over 2 years and trust her with…read moreany service I receive. Her space is beautifully designed and calming, with tons of amazing natural products. I especially feel safe with her as she is a Nurse with deep knowledge of well-aging. My less than stellar past experience with a service left me apprehensive to do it again, but I have regained confidence after seeing Desiree. She is kind, attentive, and patient- thoroughly explaining what to expect during a procedure and answering any questions. She walks you through step by step and her methods for reducing pain are very effective. As a trans person, working with her is very affirming- she understands the nuance in my aesthetic goals. My face has never looked better since I started seeing Desiree. I have referred several friends to her, they were just as impressed and pleased as me!

If you're contemplating booking a facial with Heather Johnson Studios in Emeryville, don't…read morehesitate. Treat yourself to an exceptional self-love facial experience. Heather's facials are renowned for their effectiveness in treating acne scars and pigmentation. I've struggled with acne throughout my life, and as I age, my face requires more attention to address these issues. After just one visit to Heather's studio, my skin looked remarkably improved. I've had the pleasure of experiencing two amazing facials, and during each session, Heather goes above and beyond to pamper your neck, shoulders, and décolletage. She applies peels, scrubs, and a variety of nourishing products to your face, massaging and cleansing your chest, neck, and the entire area. One of the standout features of Heather's facials is her genuine knowledge and passion for skincare. She genuinely loves what she does and infuses each treatment with love and care. I feel well-cared for after her facials, and she's always willing to offer advice on how to address specific skin concerns or areas you want to improve. Heather's facials are a self-care treat for yourself. I leave her studio with my face fully extracted, cleaned, and glowing from the treatments I receive. I've also tried her Hydro facial platinum facial, which includes a relaxing session under the LED light. The LED light is particularly beneficial for brightening your face, making it an excellent choice for those with upcoming weddings or special occasions. I highly recommend getting this type of facial before an event to achieve radiant, glowing skin. Heather is an incredible small business owner who's a true girl's girl. She's passionate about sharing skincare products for the face, body, and home. I can't say enough positive things about her, and if you're serious about improving your skin or looking to treat someone to a luxurious facial and self-care experience, I highly recommend giving Heather Johnson Studios a try. Heather's studio is located in a hair salon and when you arrive you need to push the doorbell to alert her that you're there and make your way to the stairway and she will let you in to her studio. Located on 65th St. there's usually parking that is free outside of her studio and that's always a plus to not have to worry about parking in a safe neighborhood.

I had an amazing, rejuvenating experience at Heather Johnson Studios. Heather is very attentive and…read moreaccommodating to your needs. She walks you through the procedure and product she uses. I left there feeling so refreshed, relaxed, pampered, and clean! I highly recommend this place. The facial and scalp treatment were incredible and worth every penny :)

Ida, I was one of…read moreyour first patients when you started using the Altus Laser back in 2003. I received approximately 4-6 treatments with the laser and I have not had any razor bumps since and my skin is remarkably smooth. The treatments worked so well that I don't look my age of 60+ Thank you so much! Johnny

I scheduled a consultation with Ida, very hopeful after years of looking for an aesthetician…read moreexperienced with brown skin. The consultation room was a bit shabby and the lights were turned down very low, which I found strange. I asked why it was so dark and she said it's like this in all treatment rooms, so we spoke for 20 minutes in extremely low light. As we went over my skin concerns in the dark, I requested a treatment with 3 goals: reducing PIH (post inflammatory hyperpigmentation), clearing congestion, and general nourishment of my skin. Ida suggested using arbutin and kojic acid for the PIH. I asked if these were bleaching agents, because I love my skin color and am not interested in making my face lighter. She assured me that these were gentle and not bleach. But then later Ida referred back to our treatment plan as "bleaching", which obviously alarmed me. I said "bleaching?", and she again reassured me that was not the case. Very strange. She then told me that because I have sensitive skin that I needed to cover my entire face every time I'm in the sun, with a wrap around mask that reveals no skin. I balked at this, expressing reluctance and confusion. I'm from Jamaica where we have equatorial sun exposure and people still have clear complexions. I said I wasn't sure I could commit to that. She just kept insisting that it was the only way to prevent hyperpigmentation. She said that the skin color on my chest (which is lighter than my face) is my "true" color. I always thought that just my un-sun-tanned color. Hmm. After the session, I researched arbutin and kojic acid and read that the latter requires users to avoid the sun or it increases melanin production. So maybe this is why she was saying I would need to hide my face from the sun? I was confused. At that point I decided that I didn't want to use the kojic acid. So I texted Ida saying I didn't want to do the skin lightening treatment but still wanted to get a facial for the other goals (clearing congestion, nourishing my skin etc). She texted back that that was fine. But the next day I received a text from Ida saying that because I was "rejecting" her treatment recommendations that she could no longer work with me. I was changing my mind about skin lightening, not rejecting her advice. I was still looking forward to working with her. This was a strange and disappointing experience. I was really rooting for Ida as a black female small business owner, but I think she needs to work on a few things including misinterpreting a client changing their treatment goal as a rejection of her expertise. If you go to a restaurant and order a meal, then change your mind and ask for a different dish, they don't refuse you service. ‍

Couldn't have been more pleased with my experience here. The staff were wonderful, the environment…read morewas inviting and the service was excellent. I needed a wax for an upcoming trip and refused to go back to the "chain" wax establishment. On a whim I booked the service here as I LOVED the name and the price point! Best decision. The wax was explained to me, the technique was as painless as a wax can be and I felt extremely comfortable with the esthetician. Oh and the ceiling art while getting my service was lovely!

This place is very professional and caring towards your needs of privacy. I was nervous as this was…read moremy first time, but Onyi, who took care of services for me, was very polite and respectful of the experience. Made the environment feel safe. She is very confident in what she does, and doesnt let any awkwardness during the session. All the ladies were very welcoming and attentive to any questions that I had. I definitely recommend anyone who seeks services of this type.

Had to share because this was too good not to Just got a Brazilian and it was a 10/10. Super…read moreprofessional, thorough, and the vibe was so comfortable You can tell she really cares about her work and her clients. Thank you love!! See you in 4 weeks

I cannot say enough good things about Zinzi's Body Bar! Every visit feels like a little act of…read moreself-care, and my monthly sugaring appointments are something I genuinely look forward to. Rekeda is truly amazing at what she does. She's professional, warm, and incredibly skilled -- she makes the entire experience comfortable, efficient, and honestly relaxing. Sugaring can be intimidating if you're new, but Rekeda has such a calming presence and knows exactly how to put you at ease. I always leave feeling smooth, confident, and taken care of. The space is clean, welcoming, and thoughtfully curated, and the service is consistently top-tier. It's clear that Rekeda genuinely cares about her clients and takes pride in her work, and it absolutely shows. If you're looking for expert sugaring, great energy, and someone you can trust with your body, this is the place. I've been coming every month and wouldn't go anywhere else -- highly, highly recommend!