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    Cloud Nine

    4.8 (159 reviews)
    Closed • Closed

    By appointment only

    Cloud Nine Photos

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    Alresa is the best and the only person to touch my brows. She is a master at craft. I 100% recommend her.

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    Page 1 of 4

    Ask the Community - Cloud Nine

    Review Highlights - Cloud Nine

    “I have been getting my eyebrows threaded by Alresa at the Brow Lounge and Cloud Nine for almost 5 years now.”

    Mentioned in 9 reviews

    Read more highlights

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    Kintsu MedSpa & Wellness

    Kintsu MedSpa & Wellness

    4.9(52 reviews)
    4.3 mi
    •$$
    Certified professionals
    Luxury

    I want to start with the negative. There's barely any but one that pushed my button a little. That…read moreis to say that I wish the NP who saw me virtually had a little more etiquette. Coming from a healthcare setting myself, I am big on treating patients as people and not a box one has to check. Suffice to say, introduce yourself. I had to ask her "Who are you? Because you never introduced yourself." I believe that is basic etiquette. Second, I was quick to notice the lack of patience with which my call was handled hours after my visit, the one where I had a chemical peel. (There was a whole lot of information to remember before the visit and they don't all sink in until you're done and you get the kit.) Otherwise I had a pleasant experience getting my first peel with Sheila/Shiela. I'm now on my 4th day post-procedure and looking forward to the results. I also want to acknowledge the wonderful experience I had weeks before that with Joy, who did my Dermplaning Facial, although I wish I had known sooner that if I did both at the same time, I could've saved a lot more.

    There's a reason this place has such high reviews. Everyone here is experienced, professional, and…read morethey go the extra mile. I've had filler once, Botox once, and two RF microneedling sessions and it's like the technicians are OCD. Three full passes, every patch of skin is covered, and the results are the best I've had. They give you time to numb, and they do a great job distracting you from the discomfort if you do decide to go for a more intense setting. Also, really helpful with the GLP, clear labeling on each syringe, and easy FaceTime with the doctor. I've never had to wait past an appointment time and there's always parking. Really grateful I found this spot. Note: Sheila did the rf microneedling if you end up scheduling that service. I normally have some white spots but after the service with her my entire face is covered and it shows in the results.

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    Kintsu MedSpa & Wellness
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    Image Beauty Salon

    Image Beauty Salon

    4.4(93 reviews)
    2.3 mi•Gourmet Ghetto, North Berkeley
    •$

    We were visiting from Los Ángeles and wanted to get some much needed haircuts for my 14 year old…read moredaughter and I. We were a bit nervous to try a new hairdressr, however, had the free time. We contacted Kim and she was so nice even over the phone. We got same day appointments. She listened to our needs and provided some great feedback. We shared online pics of what we wanted and she cut our hair exactly like we asked. My daughter and I were impressed with how fast she cut our hair and the results. We would recommend Kim. She was hospitable, attentive, and transparent throughout the appointment. We will definitely be back!

    I am extremely disappointed with my experience. Three days before my appointment, I went to the…read moresalon to ask about the price and was told the haircut would cost $40. However, after the service, the stylist charged me $45 without explaining the additional charge. It made me wonder if she added a tip herself because she knew I was unhappy and would not be leaving one. If that was the case, it was not authorized. I had planned to get haircuts for both myself and my six-year-old daughter, as well as color my hair. My hair was waist-length, and I was excited to have it shaped into a V-cut with two long layers. I showed the stylist a reference photo, but she only glanced at it and did not take the time to confirm exactly what I wanted before she started cutting. She started cutting around chin level and removed much more length than I expected. Instead of the long, layered V-shape I requested, she left me with a much shorter, rounded/oval haircut that I did not want. Clear communication and a proper consultation are essential before making such a drastic change to someone's long hair. After seeing the damage caused by the haircut, I did not want to risk letting her cut my six-year-old daughter's hair or color my hair, so I canceled the remaining services. I left feeling extremely upset and disappointed. This ruined my plans to have my hair looking beautiful for our upcoming Disneyland trip. Unfortunately, I cannot recommend this salon based on my experience

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    Vibrant Nails & Lashes - Gx design

    Vibrant Nails & Lashes

    4.1(221 reviews)
    1.1 mi•Elmwood
    •$

    My go-to spot--the deluxe pedicures alone keep me loyal, but the quality and vibe never miss.read more

    Unhygienic and honestly dangerous experience involving a blood-contamination biohazard. During my…read moregel manicure, the technician cut the skin beside my nail deeply enough that it was bleeding heavily. She repeatedly dabbed the open cut with the same dirty rag that already had nail clippings and debris on it. I asked if we could disinfect it, but instead she rubbed lotion into the wound, pressed a warm rag with acetone against it, and then went back to using the original dirty rag. Most concerning, she intentionally painted gel over the bleeding cut on my skin and tried to put my hand under the curing light even after I told her I did not want gel over an open wound. Whether that request annoyed her or not, after that point the manicure became extremely rushed and careless. The gel brush and bottle also came into contact with my blood, which created a serious cross-contamination concern. The manicure itself is genuinely the worst-looking one I have ever received. The polish is extremely lumpy and thick, uneven in color, and does not even reach the edges of several nails. On multiple coats she only painted part of the nail instead of covering the full surface. She completely missed one finger at first and then gave it two partial coats, one on each side, leaving the center uneven. It started peeling almost immediately. When I tried to explain what had happened at the front desk, while visibly upset and in pain, I was offered a couple dollars off. I would not recommend going here for health or sanitation reasons. After seeing a polish brush come into direct contact with my blood and then go back into the bottle, I have no idea what other bottles or tools may have been contaminated in the same way.

    Photos
    Vibrant Nails & Lashes - Vibrant nails

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    Vibrant Nails & Lashes - Second visit: right hand

    Second visit: right hand

    Vibrant Nails & Lashes - Second visit: left hand

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    Second visit: left hand

    Cloud Nine - hairremoval - Updated October 2026

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