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    Roof Harbor

    4.5 (2 reviews)
    Open Open 24 hours

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    Services - Roof Harbor

    New roof installation

    Roof replacement

    Reroofing

    Roof Harbor Photos

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    Recommended Reviews - Roof Harbor

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    11 months ago

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    2 years ago

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    Chicago Roofing Consultant - Roof repairs then coated with aluminum

    Chicago Roofing Consultant

    (40 reviews)

    West Town, Ukrainian Village

    Adam and the CRC team were amazing from start to finish. Immediate and clear communication, fast…read moreservice, and fair pricing. They did a fantastic job on the garage roof, and I'd hire them again. Highly recommend.

    Never again! In May 2025, I hired CRC to replace a detached garage roof. They were responsive and…read morecame out to quote the project, and I essentially went with a full replacement. My garage rooftop deck is finished with Trex decking so part of the agreement was to remove the decking and reinstall it - as is - post roof replacement. They came out on schedule and removed the Trex and replaced the floor boards where needed - per our agreement they were also suppose to replace the liner but they didn't. No big deal - they replaced half of it that was sitting over the damaged wooden floor boards. Once the roof was replaced, I pushed them to complete a water test - I basically brought a hose up there and ran water to see how it would drain. The drainage was ok not great as you could see small shallow pools of water. When asked, they said it how the roof pitch is setup - so fine we move on. Once the roof is done, they start to install the deck. About 80% of the way through, I happen to do a quick check and notice the deck is clicking. Apparently, they did not purchase enough Trex clips that secure the boards to the sub frame. So they agree to purchase more and install them. The right to do this would be to remove the deck and start over but they removed a few boards and slid the clips in and drilled the screws down. Here is where it all went wrong. They screw heads started to chip and break the edges of the Trex decking. You think with the owner standing there he would have told them to stop but they kept going and ruined my Trex decking. Not only did the ruin it, they installed the deck boards at an angle so the deck isn't even straight. They agreed to find a solution and come back to repair - and even took a small piece with them to match colors. Months go by and I keep hearing excuse after excuse. I sent multiple emails to the owner and exchanged texts (all of which I have in my records). All I received in return were promises to touch base and then once winter came, we decided to push the repairs to spring 2026. So May rolls around and I started corresponding with the owner (Adam) - who doesn't even care to respond but has his father (Richard) who is involved with the business return phone calls (have voicemails to back this up). He tells me that he will add me to his schdue on a Saturday / so Sat rolls around and I don't hear a word. I chase them and wait around all day. No show and no phone calls. I call them on the following Monday and ask them to fix this issue but no response. I sent them an email asking them to call to sort this out and no response. I would AVIOD them at all costs / they will damage your property and not resolve it. Seems like they will say anything to get the business.If you lucky enough where damage didn't occur then great. They also offer a warranty - given this experience, I don't expect them to honor it irrespective of I have it in a written document. Super disappointed. I was quite patient and understanding but they took advantage of my flexibility. Additionally, they will ask you to pay with Zelle / cash.

    Roof Harbor - roofing - Updated May 2026

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