Absolutely by far the worst experience with a repair shop in my history of 20+ years of fleet…read moremanagement in the trucking industry, dealing with 100's of shops throughout North America. It took them 12 days to complete 16.5 hours of work and the problem is still not corrected. Despite booking the job 1 week in advance. Continually misled on timeline and work being completed as promised. Dishonest timelines and commitments that they never intended on meeting, no communication unless I phoned them or showed up at the door questioning. Refused to reply to my email concerns in writing and called to argue the timeline despite vehicle GPS reports showing the truck was moved offsite to a parking lot nearby for multiple days ... I would not let them touch even a wheelbarrow to repair. Dishonest and unethical business practices.

Phoned for a quote on servicing the kingpins on my '48 ford truck, specifically pressing the old…read moreseized kingpins and bushings out, and pressing and reaming the new hub bushings in. I said I had already dropped the axle out, and would show up at the shop with the axle over my shoulder, and replacement parts in hand. The person I was talking to said they'd have to inquire for an estimate and would phone me back. A week later VAF phoned back to inform me that my scheduled kingpin service was good to go for the next day. I said this is not what I was asking for, and could I please get a number on the job as explained above. I was quoted $1950, for what's essentially ten minutes with a press and a single routine machining operation, a service which i received elsewhere for $200. This is made doubly bizzare by the fact that I bought the entire truck for $1800. Now perhaps they simply prefer working on fleet contracts or commercial vehicles and didn't want to deal with servicing some random obsolete hot rod, but I certainly would've appreciated it if they'd simply said so, instead of trying to tacitly entrap me into blindly showing up paying ten times the cost of a very basic job because they resented the very idea of it. Duplicitous or incompetent, I don't care. Don't deal with these people.

It's tough these days finding a good and honest mechanic but these guys at Icare Automotive are…read moretruly remarkable. They gave me a good price and when they found something else wrong with my care he called me explained what was wrong and then fixed it. Even when I came in to pay for the job he went over everything and even told me the small things they did to my car at no charge. Thank you so much to the guys at Icare Automotive for getting my car running like a dream again. You need your car fixed go see these guys.

A friend recommended this place as I was new to Langley. They are very friendly, polite, and…read moreexplained everything well without talking down to me. None of the typical sexist machismo you get so often with male mechanics, which was refreshing. They charged reasonable rates and worked quickly. They fixed my AC, and although I was frustrated that it broke again in less than a week, this was a problem with the part, and not their fault. They replaced the defective part and fixed it again, charging me nothing at all, and it has been great so far. They also replaced my battery at a very reasonable price. Would definitely recommend. And I

Purd and his crew made my f150 superior to what it was.Proffessional friendly service these guys…read morework on some high end stuff so trust your ride gets done right.

I've bought tires from other outfits many times before and had a decent experience--but nothing…read morecompares to the personalized attention and service I recently got at Coast 2 Coast Wheels 'N' Tires. From my first phone call inquiry and first shop visit, I was treated as so much more than a customer. They make you feel like a newfound friend! The owner, Purd, personally helped me select the perfect wheel+tire combo that not only satisfied my aesthetic preferences but also suited my car. Not to mention, the pricing was very reasonable and competitive. Kailee, the sales and customer service pro, was sooo friendly and made the whole process fun, exciting, and glitch-free. The package arrived within days of the order, and the service team was able to fit me in quickly. The mounting was done within the specified timeframe. And most importantly, the result (in both looks and performance) exceeded my expectations. From now on I won't be going anywhere else. The selection, quality of service, and peace of mind just can't be beat. Thank you, Coast 2 Coast Wheels 'N' Tires! :-)

Fair service. Middle of the road pricing. Been going here for almost 10 years and never had any…read moreproblems.

my daughter asked me to come and see the problem she was having with her van.what a mess it was…read morein.the front brakes were almost completely ceased-up.the van was not well maintained at all.Scott was very polite,helpful and most important ,fair on the price of the work done.I would recommend this place to anyone that needs car work done.My family will only deal with this shop from now on.Faith in honest auto shops restored .thank you Scott and also your father.

The brakes on our Suburban went, just before Christmas... Rick got us in immediately and had us…read moreback on the road in a day! Great customer service! Now the whole family is converted - this past week, we have brought several of the family's vehicles in for oil changes, etc. and find his prices to be competitive. Very fair and great to deal with!

Rick did a fantastic job on my 1975 Corvette. He is an honest, upstanding guy that goes the extra…read moremile. The thing I like about Rick is that he went beyond the extra mile!! Well done! I would recommend him and his shop to anyone at anytime. Stewart

listyen my car is not runniung because you toook off the tires and put them on the top of my…read morevehuicle #notepic #gethelp #urmumgae

On June 7, 2024 I brought my vehicle in as my brakes were soft and I had to pump them to get them…read moreto work. I asked them to check the brake lines and master cylinder and they told me the calipers were seized and I needed new brake pads & that the rotors were pitted and grooved. I told them the brake pads had just been replaced in September and they said I had less than 3mm of pad left. I asked them to just replace the calipers and they told me the vehicle was unsafe to drive and they couldn't give me my keys back. Their initial quote was $2400, but they "agreed" to only put after market parts in at the price of $1670. We went ahead with the work, but I requested they provide me with all the parts and when I got my vehicle back, I noted that the brake pads only had 50% wear, the rotors were smooth and the brakes were still soft. I ended up taking my car to Minit-Tune and they found the master cylinder needed to be replaced. Budget offered to do the master cylinder for free, but after they illegally would not return my vehicle until I did the initial work and they did work that did not need to be done, I refused to have them do any further work. I would NEVER recommend them. They claimed the problem with the master cylinder occurred after they did the brakes/calipers/rotors and that the seized calipers caused the master cylinder to fail, which is a complete lie. I had to borrow a vehicle for a week while the master cylinder was being repaired.

Sam and Dom are solid guys that will ensure you have your vehicle back on the road within a timely…read moremanner and above all safely again! Highly recommend this repair centre for all your vehicle repairs. Knowledgable and honest.... which is a rare experience these days. Great guys !

Brought my vehicle in for an alignment as I just changed inner and outer…read moretie rods as well as new CV shafts. Vehicle was returned after charging me $140.00 bucks with the car pulling to the left as well as my steering wheel off center. I pulled a wheel off and also discovered the meathead who worked on it if you can call it that didn't bother to take the inner boot clamp off and prevent the boot from twisting !!!! PATHETIC WORKMANSHIP and totally uncalled for !!! Went back to complain ,useless salesperson took my name and # but I didn't hear anything back

Customer service was exceptional ! Really ! Just purchased a small Class C Motorhome (24') back in…read more Jan./21. Was having one thing after the other needing attention $$$, so when I had my air pressure checked my inner right inside tire was 20lbs !, should be 65lbs. So take it in to Kal Tire Port Kells, they spend over half an hour removing the tires (Quad) find a small leak in the stem extender, replace it, put the tires back on....... charge FREE ! Didn't see that coming Thanks Kal Tire for the Exceptional Customer Service ! Iwill definitely be back.