Gary is great. I've dealt with my fair share of locksmiths over the years having management…read moremultiple rental properties. In this instance I needed deadbolts swapped out and upgraded from the old school manual to newer digital version. The newer version had a larger deadbolt Than the one currently installed on my doors, this the hole had to be re-drilled larger. I was not comfortable doing that. Gary had straight forward pricing and was very easy to schedule. Other places tend to have hidden fees and end up charging you more than originally quoted- so their prices seem cheaper upfront to get your business but ends up being more expensive. After Gary updated two deadbolts to the digital versions the price came out exactly as quoted. He also rekeyed everything on the same key in the event the key is ever needed. The price came out exactly as quoted. Beyond price he is just a super nice guy and clearly an expert in his field. Highly recommend Gary for any of your lock or security needs.

My dog sitter locked herself out while I was out of town. Yelp led me to Gary, who was immediately…read moreavailable and had a reasonable price. He was at my house in less than half an hour and had her back in, in no time. Thanks so much for your help!

The absolute best service The 2 gentleman that came out…read morewere extremely professional, extremely nice and great work Very very pleased

I really value supporting local businesses, and this company's responsiveness is top-tier. After…read moremoving into a new home, I had two doors re-keyed by their master technician. While the deadbolts worked perfectly, I soon realized the keys in the doorknobs were sticking and difficult to push in all the way. I reached out, and they sent a second technician (Christi) who took the time to resolve the issue. While it was a bit disappointing that the job wasn't completed the first time correctly, I am very pleased with the final result. I was especially impressed by their communication; they proactively called me in the morning to update me on a slight delay due to emergency calls. It's rare to find a company that prioritizes follow-up as they do.

Super friendly and helpful in replacing car fob. Ordered, programmed remote and cut key for fob…read more Very pleased.

Rudest team ever, I called and asked for help on a project for a nice sized custom order and the…read moreguy hung up on me, i called back and they said they weren't interested in the order because they are short staffed. DO NOT USE THEY WILL JUST HANG UP ON YOU AND DENY YOUR BUSINESS.

We were having a sticky issue with the locks on our front and back doors. I should mention that…read morethe locks are 30 years old and we were terribly afraid they'd have to be replaced (would have been quite expensive to do so). But thankfully Mark from Active came out within an hour. He refitted some needed parts, cleaned the locks and pronounced, "These should be good for at least another 25 years!". LOL. We hope so! Mark was nice and knowledgeable! Would call this company again in a heartbeat!

I needed a second key fob for my newly purchased used genesis. Genesis dealer wanted $900 to…read morepurchase the key fob program it and cut the spare key. I bought the key fob a car and truck remote for $104 in Dale had Active Lock And Key programmed it and cut the key for $240. It turns out my car was locked to prevent a new key fob from being made because it was a previously leased car. Dale Figured out how to unlock it. And created a new key fob that works perfectly. Also showed me how to get into my car or should the battery on the key fob died which was useful information. I am extremely happy that I found him.

Used them today for an issue with a storage unit lock. The communication was excellent, accurate…read moreand straightforward. He told me how much the service would cost & the payment methods they accepted; as well as the process. Dave came out as advised time wise and took care of the issue very quickly. He was also very fun & personable. They made a stressful situation much less so. Nice to have a classic & pleasant customer experience, which is going out of style in business these days. Highly recommended locksmith.

I would recommend Phil to anyone. Quick response time. Great service! Awesome value! Will refer…read morePhil to anyone that needs his service.

Update 2/4/23, I want to update everyone on how good this business is. I used him 5 years ago & he…read moredid a great job. I recently bought another car & it also came with only 1 set of key. I called him & he came over on a Saturday & made me new set of keyfob & a new ignition key. He's very friendly & his prices are very reasonable. Definitely will always do business with him again.

Needed a duplicate key made last minute and I contacted Bill late one night and he was at my house…read morefirst thing in the morning. He's super communicative, cut a key, programmed it and was done in under 20 minutes with a very fair price. Thanks again!

Big mess with minivan keys. Chip key is lost, one fob split in half and the metal "key" got lost…read more Third worked as a chip key but the fob part didn't. Result: one barely functional key. Messaged or called several locksmiths. This one could come most quickly. Prices were pretty similar. Communication was excellent. Always let me know what was up, when he could come, texted 20 min before arrival, etc. Showed up on time. Took a little while to re-key, but he noted he would make all keys perfectly functional. And he did. Would call this key service again. Did a good job. Price was reasonable. Recommend.

Tom responded within 2 minutes of me requesting services via email, as that was my only means of…read morecommunicating; my cell phone was in the car with my car keys. He gave me a good quote on the phone, arrived when he said he would, answered my questions told me how long it would take and stuck to that too. My car started immediately and the remote,at an additional fee;worked well too. Tom came after 5:00 on a Sunday evening and is to be commended for his hard work and dedication

Anthony did a great job helping me install a fresh new lock with a digital keypad on my front door…read more Great communication, a lovely, young man with good manners. Reasonable prices too unlike some other places.

I needed an external doorknob replaced and Anthony did a great job. He purchased a doorknob that…read morematched my deadbolt lock and installed it quickly. He rekeyed it so it matched the deadbolt, now I only need one key for the front door. It was a good price and completed quickly.

Poor customer service and unprofessional communication. Employee was extremely aggressive.read more

Simon the owner came out and did a home call for duplication of high security keys. The home call…read moresaved a ton of time and it is an awesome service for the customer. I didn't even know that type of service existed. I called I got a great quote, I scheduled the earliest appointment and he promptly arrived and the keys work perfectly. Anyone can duplicate keys, it's the customer service that separates this place from the rest and that's why I give them 5 stars. Thank you Simon'