Dr. Shahab and her team are THE BEST in Metro West :-)…read more You have an extraordinary gift of caring, patience, artistry and science that makes going to the dentist (for me at last) a pleasurable experience. I know that I am going to get the most current/progressive dental care available to anyone. I am particularly blown away by your CERAC quick turn around (less than an hour) crown making process, it's state of the art and has advanced dentistry into the modern era, gone is the process of temporary crowns, gooey impressions, a week long wait and second visit. A big shout out to your warm and caring team, you treat me like I'm the only patient in the office, which I know isn't the case :-) I can tell that you all like working there, your positive energy and interaction speaks volumes!!!

Pros: The staff was friendly and kind and the office was…read moreclean and comfortable. It was nice to be able to watch to tv while someone worked on your teeth. Cons; I felt like they gave me a list of things that needed to be done and focused on the cosmetic procedures versus the reason why I was there. It was expensive and I felt as though they were trying to drain the money I am allotted each year rather than focus on the tooth pain I was experiencing. They said the pain was from another tooth close by, but even when they "fixed" that one I still had pain. I had to go to someone else to figure out what the problem was.

If I could give 0 stars, I would. This was the worst…read moreexperience I've ever had with a dentist's office. I went in for a root canal and was quoted nearly $1,500 after insurance. The work was terrible--the temporary crown fell out after just 2 weeks, and then the permanent crown fell out after only 4 months. To make matters worse, after paying the $1,500 (plus what my insurance already covered), they still sent me an additional bill for $450. This place is a complete rip-off. Poor quality work, misleading billing, and terrible overall experience. I would not recommend this business to anyone.

This practice has completely lost our trust. The administrative staff are consistently…read moredisrespectful and unprofessional. Communication is aggressive, not helpful--constant messages that feel more like demands than reminders, with threats of fees if you don't respond fast enough. We're done. I've pulled myself and my family out. Look elsewhere if you value being treated with basic courtesy.

I was having a cruddy day today until I went to ...wait for it... the dentist…read more Dr. Jackson's staff is amazingly kind and respectful and must all have needed to pass some sort of complicated personality test because maybe they are the nicest people on earth. Dr. Jackson is the kind of person I would totally hang out with. He's really geeky about dentistry which is cool. He's into it and his enthusiasm emanates throughout the entire practice. He is gentle and sensitive to my tendency to completely freak out. My first visit was an emergency. I was in serious pain and really scared. It had been a while since I'd been to a dentist, I think out of fear. Loads of bad experiences in my past. He told me, "This is the last time you will cry in my office." He gave me a real Sony Walkman with Dark Side of the Moon on cassette to listen to. Legit. Following each of my first few visits, Dr. Jackson or the person who'd worked with me called me at home at night to check on me. At the office, they went above and beyond to help me feel relaxed, comfortable and safe. In terms of his work: I defy anyone to find which of my teeth is my own and which is the state-of-the-art, no-exposed-metal crown Dr. Jackson just made for me. Exquisite. Everything about Dr. Jackson and his practice is absolutely fantastic. Brilliant dentistry and sincere kindness with personality to spare. Seriously. Run. Don't walk. Dr. Jackson and his staff will make your day.

I've been seeing Dr. Jackson for decades and regard him as the best anywhere. If something is not…read moreperfect he will take the time to fix it. His staff is wonderful, kind and professional. In short I hope he never retires.

I have only been here once since the new ownership took over. But I had a very pleasant experience…read more Loved my dental hygienist! She was an interesting conversationalist, very kind, and made me feel at ease. I felt she was competent and thorough and explained her assessment of my dental health. Also happy to get a good report there. I left with a really good feeling about the place!

When I was checking in, there was a dentist talking to a receptionist next to me. He was talking…read morepoorly about a patient and called her a four letter word. Very unprofessional. However the dental hygienists are lovely. It's too bad that the dentists seem to be unkind and inappropriate.

I had to check myself in there was no receptionist ......I went in knowing what service I wanted…read more He kept pushing for me to pick another option of which is not in my budget and was told was not a match for them !!!!!

I cannot emphasize enough what a negative experience I had here. Estimates for treatment options…read morethat I did not agree to were pushed upon me. But the worst part was that, even though my x-rays showed no cavities, the dentist decides that I actually have nine cavities, which I would of course be paying exorbitant amounts of money to have filled. Luckily, I went to a more reputable dentist nearby, who did not try to push any orthodontic treatments and who told me I had one minor cavity. She also told me that I was not particularly cavity-prone, which was the complete opposite of what the dentist here told me. Just a terrible experience here all around.

Dr. Klepacz is hands down, the most competent, honest, and considerate dentist I've had the…read morepleasure of seeing. She takes a conservative approach to things and explains her findings and recommendations in easy to understand detail. The rest of the staff, from hygienists to front desk are always pleasant and easy to deal with as well. Honestly can't say enough good things about this place.

Avoid them at all costs! The dentists and techs are good, but the front desk / admin staff are…read moreterrible! After almost a dozen years, my entire family can't deal with the nonsense anymore and have moved on. Some kind of power trip or whatever is going on - completely unnecessary and strange.

The Kirk's are gentle, caring and competent dentists! They treat conservatively and in the best…read moreinterest of their patients. They are truly wonderful and the office environment is beautiful and relaxing.

Recently saw Dr. James Kirk for a broken tooth. I called Kirk Dental because my long time dentist…read moreis retiring. Very impressed by the care I received. Dr. Kirk explained my options and so carefully removed the old amalgam I didn't even mind the drill! I have never been a fan of going to the dentist, but Dr. Kirk's chairside manner gets an A+. Front of office staff and dental hygienist were also welcoming and kind. Wish I had known about Kirk Dental years ago.

Dr. Jenny has truly changed my life. The establishments atmosphere is stress free and positive, and…read moreall the employees are sociable, knowledgeable and respectful. I have never felt more confident in my smile, ever since going to Thrive Dental!

I suffer from anxiousness and worry when I go to the dentist. Thrive is a calming, thoughtful,…read moremodern, and kind approach to dentistry. I love the modern decor and how well Dr. Jenny and the team take care of me when I come in. Plus I love Netflix in the ceiling while they work on my teeth! Thanks for creating a great experience!

Maybe back in the old days Dr Handa was good dental provider. But now she only cares about taking…read moreyour money and not actually providing full treatment for any of your sleep disordered issues. She will also sell you on classes or procedures that you may not need and then give you impartial treatment for procedures that you do need (and originally came to her for) so that she can keep charging you and keep you as a patient forever. She will charge you $400 (non-refundable) to even put you on the schedule to meet with her for the initial consultation. The first appointment is nothing other than her getting to know your story and then felt like a sales pitch without really dissecting into the main issues you came to her for. Then the second appointment is taking measurements, photos, x-rays, and to set you up with a wrist watch sleep study - which you should expect an even larger fee all together on this appointment. I came to her as she was considered a dentist trained in the "Zaghi" frenuloplasty technique. She did not do anything remotely close to the frenuloplasty. It was basically an hour appointment where she would spend most of the time doing neck stretches and leg stretches (which she said will help cause restrictive tongue tie fibers to come out more) and then slowly coming back to using the laser on my tongue tie. In the end, only a tiny incision was done yet still leaving my anterior tongue tie completely in-tact, when what I needed was a posterior tongue tie release. She also ended up using surgical glue to seal off the tiny gash that was made (instead of sutures, which is common to use for a complete release) which the glue ended up falling off after my first mouth rinse, revealing the incomplete release that Dr Handa had done. I could have excised the same amount of tissue that was released from this appointment by using my two finger nails. Literally nothing had changed about my tongue before and after - no extra mobility or muscular relief. Dr Handa then tried to sell me on her coaching classes that she insisted was necessary to complete the final steps of curing my tongue tie. She also tried to get me to see one of her own staff for myofunctional therapy when she knew I was already working with a myofunctional therapist! Sometimes she can just be too much of a hard sell that I don't think she even realizes it. These are just the one of many scenarios where she has pitched a sales to me, even if I am receiving the same treatment elsewhere. I won't mention all the cases as this post would be long winded. Dr Handa and I eventually sorted it out and agreed upon a refund for the "frenuloplasty" procedure I received, which I am at least appreciative for. But she did end up wasting a lot of my time, which I had used sick days at work and still a lot of money for the other diagnostics and stuff (which were paid from my flexible spending account - and I am not happy about that). (Picture is 1 day post-op of my frenuloplasty procedure with Dr Handa)

I am so disappointed. I really liked Dr. Handa. Unfortunately, I had a very negative experience…read morewith her staff. I received a bill in March for a crown that my insurance company had denied. When I contacted the office about it, I was informed that the office "always" appeals, but offered me no further details. I spoke with my insurance company and learned that the office had not appealed the denial despite receiving information about the appeals process in October and November of 2020. I placed multiple calls to the office, hoping for more information and to see if they would file an appeal (at my insurance company's suggestion). When I left a message with the office asking for a call back after learning this information, I never received a call back. If you value quality patient assistance, service, and communication, I would recommend a different office.

Whatever you do DO NOT bring your child here. Dr. Hersberger yelled at my two kids. He is…read moreconstantly on them about brushing their teeth. He tells them they have bad hygiene but I make sure they brush their teeth for two minutes, 3 times a day. He even told my daughter "do you really want your teeth to end up like your older brother" That is just wrong on so many levels. The Woman who took on some of his patients is wonderful however, so if you have your heart set on that office, choose her.

From the owner: Orthodontics for children and adultsread more