I wish I could leave less than one star. This practice says they guarantee their implants, but they…read moredon't. I had an implant in 2020 and it looked great at first until I eneded up with an abcess. Dr Chua did the implant, Dr Dowd did a surgery to clean up under the gum tissue of the implant. The problem was due to leaving cotton in the implant core, which led to the abcess. Dr.Dowd tried to resolve the issue, but never did a bone graft during the second surgery. It left my gum bruised looking and food could enter up underneath the gum tissue. I returned once again for help and Dr. Morgan denied cotton had been left, which makes no sense because his colleague did a surgery due to this problem?? He was rude and pulled periodontal floss under the gum causing it to bleed. I'm on blood thinners and have had two open heart surgeries! I just went to another oral surgeon who said there was substantial bone and gum tissue lost costing me another surgery and time off from work. Hopefully, it works or I will need another implant thanks to their negligence.

I would like to compliment and recommend Dr. Claris Chuah and her staff at Concord and Lexington…read moreOral Surgery Associates for their excellent care in extracting two of my teeth on January 17th, 2024. The office staff and dental associates were very welcoming, professional and caring. Dr. Chuah and Jill, her friendly dental associate, went out of their way to explain the procedure each step of the way and solicit questions. Once my surgery was underway, they were very good about checking in with me to confirm that I was doing okay. Even when Dr. Chuah encountered an unexpected challenge involving a wisdom tooth adjacent to my troublesome molar, she made me feel very much at ease by explaining what had occurred, how she was going to deal with it and then expertly addressing the issue in a most satisfactory way. Specifically, she ended up extracting both my impacted molar and wisdom tooth while maintaining my comfort throughout the procedure. Following my surgery, Dr. Chuah was very helpful in explaining what I needed to do in terms of follow-up and in answering a few questions that I had. Further, I was most impressed that, on the day following my surgery, Dr. Chuah called me herself, just to confirm that I was making a good recovery. In addition to being an excellent surgeon, Dr. Chuah clearly understands just how important clear and frequent communication is in facilitating a good patient experience. This is especially so with respect to oral surgery, which is an inherently stressful and uncertain procedure for most patients. If you need oral surgery, I would strongly encourage you to consider choosing Dr. Chuah and her team. Finally, I am most grateful to be living in an age and place where skilled doctors have the knowledge and resources to remedy so many of our medical problems. What George Washington would have given if he could have traveled through time and had Dr. Chuah address his many debilitating dental woes! Jay L.

I've had issues with my overall oral health since I was in my 20s; surgeries, deep scalings, tooth…read moreloss. One of my dentists did a scan and found that something had eaten my bone away in two areas - very scary to look at, but didn't even notice it unless it became infected. Dr. Koo assessed the situation and explained the surgery that needed to be done which included removing my remaining top teeth in order to remove a 2 inch cyst, and regrowing bone. I'm happy to report that the surgery was painless and that when post-surgery pain set in Dr Koo was able to prescribe something that kept me comfortable and the pain was gone within a few hours. Next step implants with the incredible Dr. Koo!

I needed to have one wisdom tooth extracted. I have never had a tooth extracted before. My anxiety…read moreand anticipation level had skyrocketed. Dr. Koo and his staff were so kind and caring. They created a feeling of safety and calm. Everything I wasn't! Dr. Koo listened very carefully to my needs and fears. I awoke and - tooth was out! Over! Done! If I ever need any level of oral surgery again (pray not), this is the only office I would contact. They are the best!!!! I am NOT attaching a pic of my tooth! Lois C.

Both of my boys (7 & 9) have had extractions done here. I can not say enough good things about Dr…read more Koo and his team here! My oldest was in last week and I'm Impressed by the consistency of service. He is professional, thorough and his mannerism is very pleasant. He even calls later after hours to make sure everything went well. I highly recommend!

Best dental experience I've had! Dr. Koo and his team at Wayland Oral Surgery took the time to…read moreexplain everything and I never felt rushed or forgotten. I got a call from Dr. Koo himself following up on how I felt the evening after my dental surgery. They have incredible technology which helped me feel even better about the whole process. I have since recommended my mom, fiance, and a couple friends. I wouldn't let anyone I know go anywhere else!

After many years of dental problems, I sought out a periodontist who would be near me, near where…read moremy mother was living, and be reasonably priced. It was a HUGE MISTAKE when I chose Concord Lexington Periodontics! Under their (non-existent) care I was subject to pain, infection, and lack of response to messages. It started with four teeth needing to be removed. I was told it would take an hour. It took nearly four! The 4 teeth were wrongly broken up into tiny pieces which had to be extracted 1 by 1. I complained at the time about all the debris going down my throat. 5 days later I was in the ED @ Brigham and Women's Hospital with severe bacterial pneumonia. They kept me there for 5 days! I didn't put it together, but 4 days after she pulled out the remaining teeth, I was back in the hospital again with bacterial pneumonia. They have no emergency phone number, and yet the doctor thought nothing of taking a three-week vacation. She refused to give me painkillers. I was living on amoxicillin, tylenol, and Motrin throughout the 6 week process. I couldn't go back there to finish & get the implants. After the pain and infection she put me through, the bone grafts leaked and it was clear I had to fire her. I went to my dentist who was agast by what he saw and immediately sent me to an oral surgeon to undo the damage that they had done. $2,000 later and I'm still healing from the surgery. NO ONE should go to this practice! It's butchery at its best. The pain, the sloppy work, and the fact that the periodontist herself showed no mercy & rarely returned phone calls and texts is reason enough to STAY AWAY!

There is a new owner, Dr. Verdier. I had been going to this practice for over 35 years (to see Drs…read more Bader and Freedman, who are now are retired) and been pleased about the care. Dr. Verdier's practice will not tell you if their staff has been vaccinated.They say it's government regulations; it's up to the individual workers to say if they are vaccinated; they are not mandated to be vaccinated. The dental assistant (not the hygienist) that was to work on me wore only a surgical mask and we were in a small room. She admitted when asked that she was not vaccinated. I was upset that she was defensive and this put me on the defensive. I refused the procedure which involved pictures of my gums. On a later call to resolve this matter, I was told that the assistant would not even wear an N95 mask, more protective than the surgical mask. The Dr. was also defensive as was the receptionist the front desk, all blaming government regulations. Dr. Verdier told me that maybe his practice is not the right one for me. I found another periodontist, recommended, whose front desk assured me that those working in their office were all vaccinated. Oddly the workers in that office were also not required to say one way or another whether they were vaccinated but at least the practice gave me an assurance they were and welcomed me.

He is a terrific dentist and a wonderful human being. Caring, gentle, and genuinely concerned about…read morehis patients.

Dr. Kenneth Zachmann is my family dentist and I have been going to him for years since he took…read moreover the practice. This is a very small and personalized practice. He is always available to handle emergencies. He is gentle and he has a great staff. I also love my hygienist Jess! She is wonderful and very gentle. She also has a great demeanor. It makes it very easy to go get my cleanings.

This group is awful. Inefficient , w some very unpleasant…read morestaff (some were fine). Their AI scheduled my appt and I planned for it only to be called a few days later to be told AI was not supposed to schedule for a new patient. Then, when I finally got through the initial appointment ( not at all pleasant) ) I scheduled another cleaning six months out. I got a call a few days before the long- ago scheduled second appointment to inform me that though the group takes my dental insurance I would have to pay out of pocket up front amd be reimbursed when they got paid by my insurance. Hundress of dollars mind you. Absurd!!!! I pay dental insirance premiums weekly! Will never go back. Corporate-run medicine stinks.

I went for a second opinion to another dentist. This practice emailed him somebody else's X-rays…read moreinstead of mine.

I've been visiting Dr. Grossman's office for years annually for checkups. I just recently switched…read moreto twice yearly for cleanings since I'm so impressed with his staff and expertise that I dropped my regular dentist. The dental hygienist was very thorough during my latest cleaning and wore plenty of protective gear, so I felt safe and comfortable. Dr. Grossman is very caring and kind (always a pleasure to see him!). I highly recommend him for periodontics work, but if you're dissatisfied with your regular dentist make his office your twice yearly dental cleaning choice. You won't be disappointed!

Last week, I went for my first visit to Dr. Grossman and was very impressed by the COVID…read moreprecautions taken, the attention to detail, the friendliness of the staff and the excellent all around cleaning and care that I was provided with. I would certainly refer others to this practice!

Anybody who has thought about restoring broken and worn down teeth should go now! Everything in…read moreone office, no lab wait, no pain with Dr V.

I went in for my regular cleaning and it was excellent. Allison, Ashley, and Kimberly are great…read more Dr. Vultaggio and his practice are excellent and highly recommended. He uses state of the art technology and is very personable and engaging.

Dr. Shahab and her team are THE BEST in Metro West :-)…read more You have an extraordinary gift of caring, patience, artistry and science that makes going to the dentist (for me at last) a pleasurable experience. I know that I am going to get the most current/progressive dental care available to anyone. I am particularly blown away by your CERAC quick turn around (less than an hour) crown making process, it's state of the art and has advanced dentistry into the modern era, gone is the process of temporary crowns, gooey impressions, a week long wait and second visit. A big shout out to your warm and caring team, you treat me like I'm the only patient in the office, which I know isn't the case :-) I can tell that you all like working there, your positive energy and interaction speaks volumes!!!

Pros: The staff was friendly and kind and the office was…read moreclean and comfortable. It was nice to be able to watch to tv while someone worked on your teeth. Cons; I felt like they gave me a list of things that needed to be done and focused on the cosmetic procedures versus the reason why I was there. It was expensive and I felt as though they were trying to drain the money I am allotted each year rather than focus on the tooth pain I was experiencing. They said the pain was from another tooth close by, but even when they "fixed" that one I still had pain. I had to go to someone else to figure out what the problem was.