I wish I could leave less than one star. This practice says they guarantee their implants, but they…read moredon't. I had an implant in 2020 and it looked great at first until I eneded up with an abcess. Dr Chua did the implant, Dr Dowd did a surgery to clean up under the gum tissue of the implant. The problem was due to leaving cotton in the implant core, which led to the abcess. Dr.Dowd tried to resolve the issue, but never did a bone graft during the second surgery. It left my gum bruised looking and food could enter up underneath the gum tissue. I returned once again for help and Dr. Morgan denied cotton had been left, which makes no sense because his colleague did a surgery due to this problem?? He was rude and pulled periodontal floss under the gum causing it to bleed. I'm on blood thinners and have had two open heart surgeries! I just went to another oral surgeon who said there was substantial bone and gum tissue lost costing me another surgery and time off from work. Hopefully, it works or I will need another implant thanks to their negligence.

I would like to compliment and recommend Dr. Claris Chuah and her staff at Concord and Lexington…read moreOral Surgery Associates for their excellent care in extracting two of my teeth on January 17th, 2024. The office staff and dental associates were very welcoming, professional and caring. Dr. Chuah and Jill, her friendly dental associate, went out of their way to explain the procedure each step of the way and solicit questions. Once my surgery was underway, they were very good about checking in with me to confirm that I was doing okay. Even when Dr. Chuah encountered an unexpected challenge involving a wisdom tooth adjacent to my troublesome molar, she made me feel very much at ease by explaining what had occurred, how she was going to deal with it and then expertly addressing the issue in a most satisfactory way. Specifically, she ended up extracting both my impacted molar and wisdom tooth while maintaining my comfort throughout the procedure. Following my surgery, Dr. Chuah was very helpful in explaining what I needed to do in terms of follow-up and in answering a few questions that I had. Further, I was most impressed that, on the day following my surgery, Dr. Chuah called me herself, just to confirm that I was making a good recovery. In addition to being an excellent surgeon, Dr. Chuah clearly understands just how important clear and frequent communication is in facilitating a good patient experience. This is especially so with respect to oral surgery, which is an inherently stressful and uncertain procedure for most patients. If you need oral surgery, I would strongly encourage you to consider choosing Dr. Chuah and her team. Finally, I am most grateful to be living in an age and place where skilled doctors have the knowledge and resources to remedy so many of our medical problems. What George Washington would have given if he could have traveled through time and had Dr. Chuah address his many debilitating dental woes! Jay L.

After many years of dental problems, I sought out a periodontist who would be near me, near where…read moremy mother was living, and be reasonably priced. It was a HUGE MISTAKE when I chose Concord Lexington Periodontics! Under their (non-existent) care I was subject to pain, infection, and lack of response to messages. It started with four teeth needing to be removed. I was told it would take an hour. It took nearly four! The 4 teeth were wrongly broken up into tiny pieces which had to be extracted 1 by 1. I complained at the time about all the debris going down my throat. 5 days later I was in the ED @ Brigham and Women's Hospital with severe bacterial pneumonia. They kept me there for 5 days! I didn't put it together, but 4 days after she pulled out the remaining teeth, I was back in the hospital again with bacterial pneumonia. They have no emergency phone number, and yet the doctor thought nothing of taking a three-week vacation. She refused to give me painkillers. I was living on amoxicillin, tylenol, and Motrin throughout the 6 week process. I couldn't go back there to finish & get the implants. After the pain and infection she put me through, the bone grafts leaked and it was clear I had to fire her. I went to my dentist who was agast by what he saw and immediately sent me to an oral surgeon to undo the damage that they had done. $2,000 later and I'm still healing from the surgery. NO ONE should go to this practice! It's butchery at its best. The pain, the sloppy work, and the fact that the periodontist herself showed no mercy & rarely returned phone calls and texts is reason enough to STAY AWAY!

There is a new owner, Dr. Verdier. I had been going to this practice for over 35 years (to see Drs…read more Bader and Freedman, who are now are retired) and been pleased about the care. Dr. Verdier's practice will not tell you if their staff has been vaccinated.They say it's government regulations; it's up to the individual workers to say if they are vaccinated; they are not mandated to be vaccinated. The dental assistant (not the hygienist) that was to work on me wore only a surgical mask and we were in a small room. She admitted when asked that she was not vaccinated. I was upset that she was defensive and this put me on the defensive. I refused the procedure which involved pictures of my gums. On a later call to resolve this matter, I was told that the assistant would not even wear an N95 mask, more protective than the surgical mask. The Dr. was also defensive as was the receptionist the front desk, all blaming government regulations. Dr. Verdier told me that maybe his practice is not the right one for me. I found another periodontist, recommended, whose front desk assured me that those working in their office were all vaccinated. Oddly the workers in that office were also not required to say one way or another whether they were vaccinated but at least the practice gave me an assurance they were and welcomed me.

I went for a second opinion to another dentist. This practice emailed him somebody else's X-rays…read moreinstead of mine.

This group is awful. Inefficient , w some very unpleasant…read morestaff (some were fine). Their AI scheduled my appt and I planned for it only to be called a few days later to be told AI was not supposed to schedule for a new patient. Then, when I finally got through the initial appointment ( not at all pleasant) ) I scheduled another cleaning six months out. I got a call a few days before the long- ago scheduled second appointment to inform me that though the group takes my dental insurance I would have to pay out of pocket up front amd be reimbursed when they got paid by my insurance. Hundress of dollars mind you. Absurd!!!! I pay dental insirance premiums weekly! Will never go back. Corporate-run medicine stinks.

If you're looking for doctors who will provide honesty, professionalism, and top notch care, this…read moreis the place to be! The location is great and easy to find. Huge plus that there is plenty of free parking! The office itself is absolutely gorgeous. It's sleek, simple, and clean. They definitely have all the bells and whistles to make sure patients are comfortable (seriously, you could fall asleep in their chairs) and have the best experience possible. Certainly not your typical visit to the dentist, but the beautiful and up-to-date office isn't what makes the experience so great. In all the time I've known them, it's been very apparent that Dr Oh and Dr Chan truly care about their patients as people, not just their teeth. They're very good at explaining things in a way that is understandable. Like the previous person mentioned, they are also honest and open about their recommendations without being pushy, and take great pride in the care they provide. After having multiple issues with other dentists over the years in multiple areas, it became hard to know who to trust. However, I've never felt more confident in anyone else's care than with them!

All the staff at CDMR are up to date in techniques and best practices. They are the nicest dentists…read moreI have ever been to and are exceedingly kind about my nervous moments in the chair. Everything is explained in detail ahead of time. This is the first dentist office that gave me a clear plan on what my teeth needed. They are not inexpensive and do not take dental insurance, but I am glad to be able to trust what they advise. I have spent more time in this office than I have in all the various dentist offices I have been to in the last five years. My teeth are now in the best shape of my adult life. If you just need regular dental care or if you need some major work I recommend CDMR. Call them and ask about their practice. They may be the dentists you are looking for.

We just wanted to give a shout out for Radiology nurse Laura…read more On April 22 my 87 year old husband underwent a suprapubic catheterization at Emerson Radiology. His nurse Laura rated a #10 in every aspect of nursing. She had a way of blending knowledge, efficiency and kindness to make this a comfortable experience for my husband. Our thanks to her, P&K

Emerson flagged my review from years ago so I'm rewriting to clarify that I've been there, several…read moretimes. We live in town and I've had to visit multiple departments, including the ER for both myself and taking my parents. In the 10 years or so since I first left the review, I can honestly stay I stand by my original assessment. If you, literally, don't think you'll survive the drive to Lahey or Mass General then certainly go here. Otherwise, do whatever you can to get to a better hospital. Aside from my own 1-star experiences, I've heard multiple stories of similar experiences of close friends and immediate family getting grossly misdiagnosed by Emerson. Most recently they sent a friend home after a CAT scan with a "concussion" which, fortunately, the Lahey Clinic almost immediately discovered were severe brain lesions. My father was in a car accident where Emerson missed a broken back and concussion - again, fortunately, caught days later by another hospital. It's unfortunate as we live about 2.3 miles away but between our experiences and local paramedics recommending other hospitals, it's simply not worth stopping unless absolutely critical. (Side note: Yelp's, "Not Recommended" reviews for Emerson are worth a read.)

I was planning on having my gum graft done elsewhere, but those plans fell through. I was referred…read moreto Bedford Periodontal and Dental Implant Care, and really enjoyed my experience there (aside from the actual procedure, of course). During my consultation, Dr. Tsamtsouris was very thorough checking the health of all my gums--far more so than the periodontist who was originally supposed to perform the procedure. I was equally, if not more, impressed when Dr. Tsamtsouris suggested a slightly more uncomfortable procedure than the previous periodontist planned (taking the gum tissue from the roof of my mouth rather than donor tissue) because it generally results in thicker gums at the graft site. While I wasn't thrilled at the idea of more discomfort and stitches, I really appreciated that she was willing to suggest a more challenging procedure in order to get the best result. After the surgery, they provided Dr. Tsamtsouris' cell phone number with the aftercare info, in case there were any issues. I was surprised to receive a call from her a few hours after my surgery (on a Friday evening), just to check that I was doing okay. When I started having irritation the next week as a result of some loose stitches, Ellie made time for me at the end of her day, removed the stitches, and put a putty-bandage over the irritated area. I felt so much better leaving the office and the area started to heal much faster after having the loose stitches removed. Becky is a pleasure to talk to while waiting for your appointment. She adds a wonderful, convivial atmosphere to the office, and makes the beginning and end of your visit feel like you're catching up with a friend. Overall, I think Becky, Ellie and Dr. Tsamtsouris have put together a wonderful practice that feels comfortable and energetic, and gives you no doubt that you are being cared for by very capable professionals.

Very professional, efficient and friendly. Great experience and positive results! Highly recommend.read more

Dr Madden and his staff are simply terrific, and I'm always happy to recommend his practice to any…read morenewcomers. Also conveniently located next to a donut shop LOL

Be aware that Dr. Madden sold this practice to a different dentist, Dr. Lou, in May 2022. So any…read morereviews from before then are not really applicable. Unfortunately, Dr. Lou has a very different approach. While Dr. Madden was gentle and conservative, Dr. Lou is much more aggressive. I saw her for a couple of fillings. She had never met me before, but did not review my treatment plan in depth and was a bit rough during the procedure. She was very frustrated that I couldn't open my mouth as wide as she liked, but also didn't give me breaks to temporarily close my mouth. If you like a brusque approach -- or you have good teeth and rarely/never need more than a cleaning -- you might enjoy this practice. But it's no longer a good fit for someone who prefers a milder approach.