Dr. Koo was approachable and easy to talk to. He answered all of my questions. He took his time…read more The staff is incredible too. So polite and caring. They are professional from the front desk to the back.

Trained in Brazil, went to Tufts Dental to get license. He…read moreis not a lecturer at Tufts, if they give one talk they get to say they were a lectured. MIssing some of the finer points in dentists, such as recommending treating an extraction with hydrogen periodie which is not good for your gums. Dr. Koo also caused me to get a bone marrow infection in my jaw bone, fortunately I saw another periodontist who helped. He is probably good at some things, not at others, I DO NOT RECOMMEND him.

I found this guy to be anything but 'warm and friendly". I don't need a dentist to be my best…read morefriend, but he was somewhat condescending and not especially compassionate. Carol and Tracy were lovely. I only went once, but he doesn't to seem to care if he gets new patients. Per my Next Door app, they won't be coming from my way.

I never felt that my emotional trauma was taken seriously, and after reviewing my account history,…read moreit is obvious my dental PTSD was indeed ignored and never taken seriously. Things came to a head when I wrote an email to the office manager saying I had an unsettling and chaotic appointment, detailing what transpired. The response I received was shocking and infantilizing. There were many ways she could have responded or even apologized, but instead, my complaint was blamed on my PERSONAL CHALLENGES, yes, she wrote PERSONAL CHALLENGES! She ignored most of what I wrote, like how I was still upset that the last person who took X-rays left me with cuts and sores in my mouth for weeks, how I should not have paid for the X-rays- ZERO acknowledgement of this issue. I waited a few weeks to look at my records because I was still upset from our email exchange but now after reading the notes in my records, I am sick to my stomach. Exact notes including the soooooo and sooo from the person who cleaned my teeth. 6/16/20 -pt soooooo anxious about me cleaning her teeth today, she is sooo afraid of #8 falling out. Not noted, #8 (new tooth) fell out TWO TIMES. Yes, I was a hot mess (still am) with anxiety because of the tooth falling out TWO TIMES. 6/17/21- Patient's anxiety is very irrational due to having had an accident when she was 6 years old. WRONG and inaccurate - I was in the SIXTH grade (not 6 years old), I fell and knocked my teeth out while ice skating. It was during this time that my childhood dentist, Dr. Lucia of Lynn, MA, abused me while under sedation and was eventually arrested for insurance fraud. His shoddy and negligent work led to years of ongoing dental issues, which will continue for the rest of my life. I shared this information. I shared again and again that ANYONE in my mouth causes me anxiety. Even my last note is wrong. 2/29/25- patient NO SHOW. Not noted: 11/12/24 - I left this appointment in tears. I did not make or confirm my next appointment. I was devastated that I had a cracked crown and angry that the dentist did not discuss my gums after having had gum surgery in August. I may not have had a voice when I was in the SIXTH grade, but I have a voice now.

I have been coming to Wayland Dental for the past five years and I can't say enough good things…read moreabout the staff and Dr. Putt! I have had to have had to have extensive work done on three teeth and work on my bite! Each and every staff member of his team has truly showed genuine care and concern for what I have needed to be done, and I consider myself luck to have found such a professional and caring team of individuals! I gladly would recommend Wayland Dental to anyone that is need of a professional dentistry work! Sincerely Richard C.

This pains me to do this as a customer of 15 years at this practice but this is NOT the same…read morepractice I came into. Dr. Putt has been spending too much time on the golf course (at least that is the explanation by the technicians to why I have not seen him the last 5 years). The front desk now is incredibly rude and condescending. If you don't have the right insurance, get out, if you have a question, we don't have time for this. The last hygenist I saw was yelling at me the entire time, and telling me all about how much her life sucks. The hygenist I saw for many years who was amazing left the practice unfortunately. And when I first joined they were willing to work with me on a dental plan that works for me. Now it is aggressive treatment and pressure sells that requires X-rays every 6 months and deep cleanings. If you don't like it, I was told by the front desk to GET OUT. Ok you got your wish, good riddance.

In my 65+ years as a dental patient in Massachusetts, Connecticut, and California I haven't found a…read moremore professional dental clinic. (I've consulted to many businesses, including a dental office, so I know a well-run operation when I see one.) The hygienists, dentists, and surgeons are world-class. Thoroughly competent, courteous, and safe. I experienced dental trauma at the hands of an orthodontist as a teen, so ever since I've been a squeamish customer, but every visit to WND has been pain-free. They don't accept my specific dental insurance plan, but I've been seeing them for 15 years ANYWAY--even for extractions and implants. The admin assistants are great too. And I can always find free curbside parking. (I'm looking for something negative to say, so this doesn't sound like a setup, but honestly I can't think of anything!)

Dr. Lee is wonderful- personable, patient, and explains everything well. He also causes much less…read morepain than any dentist I have seen in the past and is very thorough. I highly recommend seeing him, though copayments end up higher than in the past. The office staff are also friendly and helpful.

I'm so happy to have found Dr. Strauss! I was recently referred to him and and feel lucky to have…read morefound him. The office space is quite unique and very clean and organized. The receptionist was more than helpful answering all of my questions and helping me to book. Dr Strauss was extremely warm and professional. After a thorough examination he gave me a very truthful and realistic care plan. I will certainly be going back :) Thanks! Jenn

I am a person whom does a vast amount of research on any product that I buy or any services that I…read morecommission. I always go that extra mile to make sure that I'm buying the best item, or dealing with the best-qualified help. I had called and evaluated 15 to 20 periodontists when searching for one to do 2 separate gum grafts on both my upper and lower jaw. I was very comfortable with my conclusion that Dr. Strauss was my best choice possible, and I was correct. Dr. Strauss conducts himself very professionally, his office is nice, clean and stylish with old artifacts, and he put that extra effort for me when explaining the surgery process in full detail, before and during the surgery itself, which I required. I was happy with the results of my first surgery, thus I went back for my 2nd one as well even when it meant coupling it with other commitments while coming back home temporarily from London, England. I highly recommend Leonard for any periodontal work you may have. He knows his trade extremely well, and his services are industry properly-priced as compared to other periodontists that have quoted me incredibly high and unrealistic prices. I will return to his office for a 3rd smaller gum operation one day again.

Best dentist I've ever been to. Mikayla is the best hygienist I've EVER had, and truly a wonderful…read moreperson to to have help you. Dr. Novak is such a sweetie, and has always done her best to make sure that my teeth are healthy and look right. She gave me 6 Veneers on my front teeth to correct my peg teeth, and I never thought I would ever smile confidently in my life until I got them. I've had multiple fillings and cleanings, and my sister has had many root canals with them, and my dad getting almost every dental procedure possible from them. The receptionist, Lisa, is incredibly accommodating and tries her best to get you the attention and help you need, especially when dealing with insurance companies. The office itself is quaint and comforting. I've been to some terrible dentists in my life, and I'm honestly terrified of what to do if Dr. Novak ever retires!!

The doctor is a fraud and I only realized this until after getting a botched (and probably…read moreunecessary) filling. The first time she did the filling, she recommended I needed it. So I did it and after that-- I never stopped feeling discomfort and pain. When I went back for a cleaning I reported my tooth was still hurting and was scheduled to re do that filling. After the second time, I felt even more pain and realized the filling was not done properly and the filling chipped off. I went back a THIRD time-- explained that there seems to be something chipped and was told she saw an infection in the x-ray and that I needed a root canal (not covered by insurance)... I couldn't believe it. So, I went to AN ENDODONTIST-- paid out of pocket and was told that based on a thorough evaluation and x-rays, I did not need a root canal. I then went to another dentist and they too said, "there is no infection". Please get a second opinion before you agree to anything this doctor recommends. Two stars--- because the Dental Hygenist that cleaned my teeth was EXCELLENT!

Why I'd go back: Dr. Kern is meticulous in her dentistry and I trust her with my teeth completely!…read moreTony's Tip: Unfortunately, Dr. Kern's office was not able to bridge the COVID gap. I understand she is working on joining another practice. I would keep a lookout and try to sign on to wherever she lands. I've been a patient of Dr. Kern for over 20 years. She has done routine cleanings, x-rays, light restorative work for chipped teeth and made molds and maintained nighttime mouthguards for me. Dr. Kern takes incredible pride in her work, is motivated to employ the most useful and modern technology in her work, and will explain in detail why she is making the dental recommendations she offers for your situation. By the way, she is also always available by cell or text, which has come in handy more than a few times. I was so disappointed when she had to curtail all but emergency work during COVID and I'm sad that her office will not be reopening. Any practice would be lucky to have both her skills and her loyal patient base. I'm keeping an eye out for her new home and hope to back in her great care soon.

I recently switched dentist. Since my guy retired. Overall I've been happy at this new practice…read more Pros - About a mile from my house Can get appointments as early as 7 am It's a single dentist practice- 1 Dentist and 2 hygienists. Which means you always see the same people and they get to know your mouth Dr Kern is extremely thorough and discusses multiple options with you. She helps you prioritize dental issues and the office is willing to work out a plan to maximize insurance coverage. The office is up on all the latest dental technologies- for instance sealants on kids teeth to help prevent cavities My only negative is the time. The office can be slow. A cleaning typically takes 1-1/2 hours. Always add a half hour into your schedule over your scheduled appointment time. As long as you realize that you will be here a long time and plan accordingly, you will be fine.

I recently visited Dedham Dental Associates (DDA) to consult with Dr. Neil Patel, DMD, about…read moreplacing crowns and abutments on dental implants in my lower maxilla. Dr. Patel educated me on the stages of the procedure, as well as alternatives and outcomes. Therefore, I now feel satisfied and confident to move forward with Dr. Patel's approach. In addition, the calming and minimalist aesthetic of DDA makes a massive difference by transforming a stressful dental visit into a relaxing one. My interaction with the front office personnel was outstanding.

For the back ground: I had a terrible luck with my previous dentists which led to the severe…read moreanxiety when Im in the dental office. BUT! I had a blessing experience with this dental office! My front tooth chipped on Saturday and I got lucky to get in to see Dr. MacKenna the very next Monday. She did a great job! It was my first time when I didn't get emotional and had a minimal anxiety. Her assistant Jazmyn was very nice and carrying, very confident which made me feel at ease. Temporary crown looks and feels great! I had to come back for touch up on the bite, it took a few second literally. Very exited to come back! Surprisingly Thank you very much!