I started going when Dr. el-Malecki was the primary dentist and I couldn't have been more impressed…read moreby how thorough and thoughtful he was. I ended up spending significant time with him after a dental injury, and rather than dread our appointments he made time fly. The dentists I've worked with since have also been top notch. Recently I saw Dr. Matinian who is somewhat new to the practice, and she was able to easily problem solve what was causing severe cold sensitivity to one tooth and eased the pain (and my concerns) quickly. From the world's best dental hygienist, Yani, to the front desk staff, every visit is full of kindness and laughs (without nitrous oxide).

Since day one they try to sell you on new work that needs to be done. I regrettably decided to…read morelisten and get a filling. After I had already paid, they sent another invoice which I questioned and they acknowledged it was an error and even said that I had paid for two fillings but only got one so I asked for them to confirm the reconciliation and if I was owed a refund. I have reached out to them three times without a response. Like, what? That's not how you treat a customer. Not to mention when I got the filling, the dentist came in without introducing herself or explaining the procedure and the nurse couldn't wait to get out of there to start his weekend. Unprofessional. Don't be fooled by the fresh looking office like I was.

I've had a great experience switching to this dentist. The dentists along with the hygienists are…read moreall very polite and want you to have a smooth experience. I did have to get cavities filled here and that experience was relatively easy. The dentist wanted to make sure I was comfortable and was willing to offer breaks as needed. I also enjoy how close this practice is to South Station. This proximity makes it easier to fit appointments into your schedule. I would highly recommend this location for anyone who works downtown.

My quarterly routine cleaning and dental exam with Dr. Feron were excellent, caring, and…read morefarsighted. I have come here to Boston Dental for decades (since the 1970s), and I plan to keep my care centered here for as long as possible. The office staffers are excellent! Some new ones, but these two are excellent!

Look for Dr. Paul Dobrin, at Dental Arts Davis Square he is the most knowledgeable and honest…read moredentist I ever met.

... My recent appointment cancellation by your office,…read moredespite my 20-year patient history, is highly concerning. The refusal of service over an outstanding balance I was active addressing with my insurer, I was then charged $75 cancellation fee despite being present for my appointment! Demonstrates a surprising lack of appreciation for long-term loyalty. stay away from this place.

I would recommend this office to absolutely anyone who is looking for a dentist. Michelle at the…read morefront desk is courteous and friendly and Dr. Epstein is fantastic. I had two fillings done today with absolutely no discomfort. In addition, I was out in less than 40 minutes. I love this place! Update: My son had an appointment today and needed to have impressions taken for a new retainer. He has had these done twice before and really struggled with it. He suffers from anxiety and, like a lot of people, the dentist can be a very nerve-wracking experience especially when receiving a service that he doesn't enjoy. Eyrusalem took the impressions today and did an absolutely phenomenal job. She kept him calm and distracted and had so much patience with. Great Hill Dental always provides a great experience but this particular appointment was exceptional.

I would recommend literally any other dentist in the area of these folks. The quality of care has…read morebeen so inconsistent and on such a rapid decline I can't even begin to fully review it. Because these people failed to accurately do my medical intake - I almost had a 5k dollar expenditure. I had been a patient at GHDP-Somerville for nearly 10 years. My first dentist was fantastic, he left. My second dentist, fantastic, he left. My subsequent dentists all mediocre to poor. I had a number of primary dentists here, so many changes to my service that I lost track of how many there were. The quality of hygienists, awful. Cleanings took longer stopped being comprehensive - my last cleaning I had to remind the hygienist they missed the entire bottom left of my mouth. The last... and I mean absolute last straw was my experience with Dr. Tsering DMD. I finally decided to move on. After my cleaning, they discovered I had a filling that had failed\broken and were intent on fixing it. As they started taking my blood pressure, I noted several times to the hygienist that they had my sleeve in the pressure cuff, so they weren't going to get an accurate response. I also insisted on them using a larger cuff (I have larger biceps and triceps) to get an accurate reading - they refused, ignored everything I said... and got a bonkers blood pressure reading. They insisted on me getting a primary care visit before they would fill the cavity. A month goes by, I cannot get an appointment. I tried to get it scheduled and was rather rudely dismissed by "Patrick" at the front desk when I called and explained that the tooth needed to be addressed. This was just before Christmas, it took me until mid February (nearly four months from the start) to get a new primary care dr. and a visit who said... the same thing every one of my doctors has ever said "Make sure they are using a right size cuff" I switched to another dentist closer to home - he filled the cavity last week and to quote him "You're lucky, I was barely able to fill this it may still need a root canal, we should watch this very closely" Go literally ANYWHERE ELSE

me and family's go to sky dental over 3 years I just found that out today if they called you to…read moreconfirm your appointment you didn't answer they just cancel your appointment I never heard such of things like that I didn't know about that policy they don't like to answer they phone they been changed employers when they cleaning your teeth they are rough to go to the next patients I was thinking to change dental since last years now is the time for me to changed

Parking is terrible. Staff is great, very kind, and very patient. Not really much to say, I went in…read morefor a root canal, got numbed up, and got the root canal done. My daughter hates the dentist she's 17, but she was crying, and the dental assistant was so kind and offered to hold her hand and allowed me to sit in the office with her. However, I felt like I was just a distraction, so I went to get a hot chocolate from Dunkin Donuts, which is right across the street.

Big thanks to the doctors and staff here - They explain your options, they're flexible with…read morescheduling, and everyone's always been friendly for the year or two I've been coming here. Thanks, Dr. J.

I'm scared of the dentist. Boston Smiles claims to have a comfortable and stress-free environment…read moreso I gave them a try. The doctor was wonderful--very understanding and kind. The dental hygienist Adam was not. He did not stop drilling when I told him he was hurting me and he ended the appointment by telling me I had "poor dental hygiene". Ouch on both fronts. Pre-cleaning I had some insurance struggles and the receptionist was very helpful and pleasant. The waiting room is small but clean. The cleaning itself was pretty uncomfortable. I kept getting sprayed in the face. Adam did wipe my face with a napkin at some point but I was damp for most of the cleaning. They provided safety glasses to protect my eyes from the spray but those were dirty from a previous patient. The X-ray was difficult because I have a small mouth but the tech was sweet and did her best. I was offered the option of having a doctor do my cleaning next time but honestly I will probably cancel my follow-up and find a new dentist. I would not recommend Boston Smiles to a friend.

They have 3 offices Somerville Ave is the best one. Receptionist Rita is top notch…read more Been with them for quit a while, since my last dentist basically wrecked my teeth. Thank God they helped me at First Dental in Somerville. Highly recommend this office in Somerville.

Worst dentist! Avoid at all costs! This Dr. G. wanted to pull my tooth out for no reason! He told…read moreme my tooth was broken and to "get it through my head" that the tooth could not be saved. So I left, and I went to a new dentist the next day and they saved my tooth with no problem and said the tooth was not broken at all! Besides this, as if anything could be worse, my first appointment they told me to come in one half hour early. So I did and then they just had me sit there for an hour and a half before they finally took me in for my appointment! The place always smells bad, and is dirty. Bad experience all around. You feel like you're in some shack in Calcutta! So depressing... But the owner/dentist is the worst! He clearly doesn't care about his patients when he just wants to pull teeth that can easily be saved! Thank God I ran for my life! So happy now with my new dentist!

Had the best experience with my first exam and teeth cleaning at Tend! Having recently moved from…read moreFL to MA I needed to find a new local dentist and I found my new place! The staff was very friendly and very thorough in my cleaning and exam. My only feedback is having the ability to do my Invisalign consult and molds in the same visit and having free parking for patients. Let's see how the Invisalign process goes! I will be back in 3 weeks for the consult and then likely another appointment for the molds. Tend needs to work on that process!

Avoid Tend Dental at All Costs…read more I cannot recommend Tend to anyone considering Invisalign or any form of dental care. Dr. Shane has been excellent throughout my treatment. He is thorough, professional, and genuinely invested in his patients. It is frustrating to see someone so capable working for a company this disorganized. I have spent nearly $7,000 on Invisalign and followed every instruction carefully. My primary goal was to correct a single rotated tooth that had relapsed after prior orthodontic treatment. I saw Dr. Shane on June 16 after progressing through tray 28 of 36. At that point, we determined the tooth had enough space to rotate, but it was not responding to the current treatment plan. Dr. Shane recommended I try tray 29 for two weeks to see if it would improve. When it didn't, I returned on June 26 and he rescanned me for refinement trays to move forward. Since that June 26 appointment, no progress has been made. It is now early August and I have received no new trays, no update, and no timeline. I have been wearing tray 29 for nearly a month and a half. It is deteriorating, full of holes, and has become uncomfortable to wear. I communicated this clearly to the staff. After "checking" twice and confirming that my trays were physically at the office prior to my scheduled appointment, I was notified less than an hour before the visit that the wrong trays had been sent by the lab. Instead of taking accountability or expediting a solution, I was simply rescheduled three more weeks out -- as if that was an acceptable response to wearing a deteriorating aligner for over six weeks. There was no urgency, no escalation, and no regard for the impact this delay would have on my treatment. Adding to the frustration, Tend routes all scheduling and communication through a centralized call center. You cannot speak directly with the local office. Even basic requests turn into drawn-out back-and-forth exchanges with someone who has no knowledge of your treatment or any relationship with your provider. I explicitly requested a call from someone in leadership -- twice. Instead, I received a generic email more than a week later saying my concern had been forwarded to studio management. No one ever followed up. No one seems to care. This experience is not an isolated case. On my past few visits to the Kendall Square location, I have personally witnessed at least two other patients visibly upset in the waiting area, also due to Tend's negligence. That says everything about how this place is run. Once this issue is resolved, I will not be returning. Tend is all about polished branding, but behind the scenes is a revolving door of staff, zero accountability, and no real support once they have your money. Dr. Shane deserves to work somewhere that supports both patients and professionals. If you are considering Tend, do yourself a favor and look elsewhere. Your time, money, and health deserve better.