Dr fried and staff are wonderful and they do excellent work. I've never experienced a physician who…read moreis so attentive and caring about comfort and managing my pain.

The dentist was good. I missed one apt and got charged $75. I called after 10 min after I realized…read morethere was an appointment for clean, been told was too later. Then rescheduled to next day. After cleaning I been told the dentist supposed to check me was not in clinic, so I have to make another appointment come back. I understand I been charged for not showing, but what about dentist not showing during my appointment

I presented Dr. Nevins with an extremely complex situation, and he immediately put me at ease. He…read moreconsulted with his colleagues to determine the best course of action, after which I met with Dr. Mitchell, who has been truly amazing. I cannot say enough about my experience with Dr. Mitchell and Dr. Nevins. This is, by far, the most customer-focused practice I have ever encountered--and that includes every single employee, from the front desk to the professionals who assist in care. I would highly recommend this practice to anyone in need of reconstructive work.

Dr. Nevins and his entire team provide exceptional care, with the most advanced techniques and…read moreextraordinary skill, in a warm, joyously art and orchid filled environment. It's a pleasure to come to appointments! He deserves his reputation as the preeminent periodontist in Boston!

I found this guy to be anything but 'warm and friendly". I don't need a dentist to be my best…read morefriend, but he was somewhat condescending and not especially compassionate. Carol and Tracy were lovely. I only went once, but he doesn't to seem to care if he gets new patients. Per my Next Door app, they won't be coming from my way.

I never felt that my emotional trauma was taken seriously, and after reviewing my account history,…read moreit is obvious my dental PTSD was indeed ignored and never taken seriously. Things came to a head when I wrote an email to the office manager saying I had an unsettling and chaotic appointment, detailing what transpired. The response I received was shocking and infantilizing. There were many ways she could have responded or even apologized, but instead, my complaint was blamed on my PERSONAL CHALLENGES, yes, she wrote PERSONAL CHALLENGES! She ignored most of what I wrote, like how I was still upset that the last person who took X-rays left me with cuts and sores in my mouth for weeks, how I should not have paid for the X-rays- ZERO acknowledgement of this issue. I waited a few weeks to look at my records because I was still upset from our email exchange but now after reading the notes in my records, I am sick to my stomach. Exact notes including the soooooo and sooo from the person who cleaned my teeth. 6/16/20 -pt soooooo anxious about me cleaning her teeth today, she is sooo afraid of #8 falling out. Not noted, #8 (new tooth) fell out TWO TIMES. Yes, I was a hot mess (still am) with anxiety because of the tooth falling out TWO TIMES. 6/17/21- Patient's anxiety is very irrational due to having had an accident when she was 6 years old. WRONG and inaccurate - I was in the SIXTH grade (not 6 years old), I fell and knocked my teeth out while ice skating. It was during this time that my childhood dentist, Dr. Lucia of Lynn, MA, abused me while under sedation and was eventually arrested for insurance fraud. His shoddy and negligent work led to years of ongoing dental issues, which will continue for the rest of my life. I shared this information. I shared again and again that ANYONE in my mouth causes me anxiety. Even my last note is wrong. 2/29/25- patient NO SHOW. Not noted: 11/12/24 - I left this appointment in tears. I did not make or confirm my next appointment. I was devastated that I had a cracked crown and angry that the dentist did not discuss my gums after having had gum surgery in August. I may not have had a voice when I was in the SIXTH grade, but I have a voice now.

Have yo ever been excited about going to your next dental appointment? Well I am. Today was my…read morefirst appointment with Dr. Fiorelli and his staff and it was so pleasant and fun that I can't wait. My hygenist, Sarah, and the office coordinator, Laura, just couldn't have been more helpful and pleasant. They are professional and gentle and fun.... They have two tvs you can watch during your treatment. Everything was pleasant even the xrays were gentle and rapid. . Dr. Fiorillo is a great character, as are his staff. I highly recommend their services. Thank you and I totally intend to come back.

Great experience with Dr Filstrup and her colleagues today. My teenage girls loved her! My husband…read moreand I see Dr Fiorillo regularly. So nice to have a great practice in town that takes such amazing care of our entire family!

I had emergency surgery by Dr Mahoozi and I was extremely nervous. Not only did he and his team…read moreput my mind at ease, they did a phenomenal job with a very intensive procedure that included rebuilding part of my jaw bone. The pain is gone, and everything is healing perfectly. I honestly cannot say enough good things about this business, including their wonderful office manager Lorenz! They really make you feel as if they care about their patients, and it shows. Thank you!!!

I had gum flap surgery in December and didn't know what to expect but the doctor and his team made…read moreme feel so comfortable both before and during the procedure. It was virtually painless and I was asked throughout how I was doing and how I felt. Have to say they really helped alleviate my fears and now I'm healing up nicely. Excited about having healthy gums in 2021. Highly recommend Dr Mahoozi and his team. Patrick H Hyde Park

Awesome cleaning, as usual. Very attentive and friendly dental clinician. Very thorough cleaning…read moreof my crowded teeth

We made an appointment with this dentist based on recommendations and ratings. There is nothing on…read morethe website indicating it is on the second floor of the building or indicating that it does not have any access for wheelchairs. There is no elevator. The website says all are welcome. Apparently that is all but wheelchair users.

I just had a cleaning, and again was left with such gratitude for the friend who originally…read morerecommended Dr. Aiken to me years ago. She's clinically and technically fantastic, but her bedside manner (chair-side?) is great, too. She's comfortable and natural, but also involves you in your care, showing you what's going (they have a camera to take pics of your teeth so you can see what she's seeing), and helps you make informed decisions about what's best for you. And she's really balanced about it. I've never felt pushed into any decision, and equally never felt like she was too busy to take care of something. If she has time, she gives it to you. And if she doesn't, she and her staff have always been fantastic at figuring something out so you can get it taken care of soon and conveniently. I've been a patient for 7 years. I used to work near her office, so it was convenient, but not anymore. Despite that, I'm happy to make the trek into the city to see Dr. Aiken because I know I'm getting excellent care from someone who cares. I can say that about her staff, too.

I made an appointment for a cleaning. I explained I did not need an exam, that I just had a full…read more3d X-ray because I am considering a dentist for dental implants but I was waiting to complete my Invisalign treatment and I was due for a cleaning. While I was with the hygienist cleaning my teeth Dr Aiken came in and asked what was going on-I told her and she said let me take a look. She looked at the area and said i can refer a implant/prosthodontics who is the best. (It was already explained I had seen two dentists and hadn't made a decision) I was charged for a full exam. I didn't realize at the time and I had paid up front. Dr Aiken would not refund my money. She offered me a free exam but because of the dental work I'm having done it did not make sense, I would not need an exam for quite some time. I tried reaching out so many times to resolve this but she would not return my calls. Red Flag. Do not go to this dentist. With all of her years of experience she would know she did not give me an exam yet she charged me. I feel she must be desperate for money (I was a new resident in the area and was in search of a good dentist). I would Not recommend this dentist. I thought this was pretty shady. You can't mistakenly charge for an exam when you didn't do one...

Love the team! Friendly and knowledgeable. Plus the location is perfect. I don't mind going to the…read moredentist at this place.

Everyone is caring and terrific. Even the office itself is welcoming, with great magazines!! It's…read morerare to not mind going to the dentist. And it is in a great location.

For my first appointment, I was running late and they still saw me. My initial visit was SO…read morecomprehensive & when I told them I hadn't been to the dentist in over a decade (life, ya know?) the hygienist (or maybe DA?) & dentist showed zero judgement or reaction whatsoever that wasn't clinical and empathetic. SO happy I landed on them as my new and ongoing regular dentist office.

I am a Ink Block resident and decided to give this place a try for a cleaning. I called set up my…read moredental cleaning. When I entered the office I was greeted immediately and had small talk with Tiffany, which I appreciated because I love to feel welcomed! Then my hygienist Shayleigh, came to get me, she walked me through everything in detail. I met with Dr. Christopher Treon, I let him know everything that was bothering me. He looked over my teeth and gave me a treatment plan which I felt comfortable with as well. I would highly recommend this office to anyone, my teeth feel clean and look amazing! Everyone was super friendly! and did everything with a big SMILE!

Back Bay Dental Design is a fantastic dental office. Everything is incredibly clean and inviting…read more The staff is friendly and professional. The location is perfect! Dr. Amir Fereidouni is simply the best dentist I have ever encountered. He is kind and incredibly helpful. He takes his time to connect with his patients! He clearly loves his job! Absolutely wonderful experience!!

I'm really disappointed with this dental office. Out of nowhere, I received a bill on November 17th…read moreclaiming I owed $98 for a service done 16 months ago. The notice said it was my "final notification before collections" -- yet this was literally the first time I had ever been contacted about it. The office has my email and cell number, and they regularly text me for appointments, but never once sent any email, text, or call about this balance. They said they had mailed letters, but I had moved and had specifically informed the office of my new address, so they knew mailed statements wouldn't reach me. Despite that, they never used any of the contact methods I actually receive. The charge itself was for fluoride, which I never would have agreed to if I had known it wasn't covered by my insurance. It was $98 -- something that could easily be written off considering the circumstances. When I explained everything and asked them to comp it, I was told the staff member "did not have the authority" to adjust the balance. But after I mentioned that I would leave an honest review describing the situation, suddenly she did have the ability to offer 25% off. That made it clear that the earlier "I don't have the authority" line was simply a pressure tactic, not the truth. Overall, the lack of communication, the inaccurate claim that I had received multiple notices, and the sudden shift in what they "could" do once I pushed back all felt really unprofessional. I would recommend being extremely cautious with this office, especially around billing and transparency.