Dr fried and staff are wonderful and they do excellent work. I've never experienced a physician who…read moreis so attentive and caring about comfort and managing my pain.

The dentist was good. I missed one apt and got charged $75. I called after 10 min after I realized…read morethere was an appointment for clean, been told was too later. Then rescheduled to next day. After cleaning I been told the dentist supposed to check me was not in clinic, so I have to make another appointment come back. I understand I been charged for not showing, but what about dentist not showing during my appointment

I presented Dr. Nevins with an extremely complex situation, and he immediately put me at ease. He…read moreconsulted with his colleagues to determine the best course of action, after which I met with Dr. Mitchell, who has been truly amazing. I cannot say enough about my experience with Dr. Mitchell and Dr. Nevins. This is, by far, the most customer-focused practice I have ever encountered--and that includes every single employee, from the front desk to the professionals who assist in care. I would highly recommend this practice to anyone in need of reconstructive work.

Dr. Nevins and his entire team provide exceptional care, with the most advanced techniques and…read moreextraordinary skill, in a warm, joyously art and orchid filled environment. It's a pleasure to come to appointments! He deserves his reputation as the preeminent periodontist in Boston!

I never felt that my emotional trauma was taken seriously, and after reviewing my account history,…read moreit is obvious my dental PTSD was indeed ignored and never taken seriously. Things came to a head when I wrote an email to the office manager saying I had an unsettling and chaotic appointment, detailing what transpired. The response I received was shocking and infantilizing. There were many ways she could have responded or even apologized, but instead, my complaint was blamed on my PERSONAL CHALLENGES, yes, she wrote PERSONAL CHALLENGES! She ignored most of what I wrote, like how I was still upset that the last person who took X-rays left me with cuts and sores in my mouth for weeks, how I should not have paid for the X-rays- ZERO acknowledgement of this issue. I waited a few weeks to look at my records because I was still upset from our email exchange but now after reading the notes in my records, I am sick to my stomach. Exact notes including the soooooo and sooo from the person who cleaned my teeth. 6/16/20 -pt soooooo anxious about me cleaning her teeth today, she is sooo afraid of #8 falling out. Not noted, #8 (new tooth) fell out TWO TIMES. Yes, I was a hot mess (still am) with anxiety because of the tooth falling out TWO TIMES. 6/17/21- Patient's anxiety is very irrational due to having had an accident when she was 6 years old. WRONG and inaccurate - I was in the SIXTH grade (not 6 years old), I fell and knocked my teeth out while ice skating. It was during this time that my childhood dentist, Dr. Lucia of Lynn, MA, abused me while under sedation and was eventually arrested for insurance fraud. His shoddy and negligent work led to years of ongoing dental issues, which will continue for the rest of my life. I shared this information. I shared again and again that ANYONE in my mouth causes me anxiety. Even my last note is wrong. 2/29/25- patient NO SHOW. Not noted: 11/12/24 - I left this appointment in tears. I did not make or confirm my next appointment. I was devastated that I had a cracked crown and angry that the dentist did not discuss my gums after having had gum surgery in August. I may not have had a voice when I was in the SIXTH grade, but I have a voice now.

Best periodontist east of the Mississippi! This guy knows his stuff and does excellent work!…read more Really seems like he cares, has a great chair side manner and a great sense of humor. There's a lot of quack periodontist out there. Dr. Kramer is the real deal.

Have yo ever been excited about going to your next dental appointment? Well I am. Today was my…read morefirst appointment with Dr. Fiorelli and his staff and it was so pleasant and fun that I can't wait. My hygenist, Sarah, and the office coordinator, Laura, just couldn't have been more helpful and pleasant. They are professional and gentle and fun.... They have two tvs you can watch during your treatment. Everything was pleasant even the xrays were gentle and rapid. . Dr. Fiorillo is a great character, as are his staff. I highly recommend their services. Thank you and I totally intend to come back.

Great experience with Dr Filstrup and her colleagues today. My teenage girls loved her! My husband…read moreand I see Dr Fiorillo regularly. So nice to have a great practice in town that takes such amazing care of our entire family!

I had emergency surgery by Dr Mahoozi and I was extremely nervous. Not only did he and his team…read moreput my mind at ease, they did a phenomenal job with a very intensive procedure that included rebuilding part of my jaw bone. The pain is gone, and everything is healing perfectly. I honestly cannot say enough good things about this business, including their wonderful office manager Lorenz! They really make you feel as if they care about their patients, and it shows. Thank you!!!

I had gum flap surgery in December and didn't know what to expect but the doctor and his team made…read moreme feel so comfortable both before and during the procedure. It was virtually painless and I was asked throughout how I was doing and how I felt. Have to say they really helped alleviate my fears and now I'm healing up nicely. Excited about having healthy gums in 2021. Highly recommend Dr Mahoozi and his team. Patrick H Hyde Park

This my new dentist and I could not be happier with them…read more Dr. Greenberg--as I'm sure you could have guessed from the overwhelming representation in the comments--is a fantastic human that makes you feel very comfortable. He is an outstanding dentist and I am glad to have him.

I truly cannot say enough good things about the entire team at Sweet Spot Dental! Shout out to…read moreHaley at the front desk for helping to move my appointment up to get in earlier. Dr. Greenberg was absolutely lovely - he took the time to sit with me and answer all my questions, and walk me through everything. Had a great appointment with Allison as well. Thanks to everyone on the Sweet Spot team!

I made an appointment for a cleaning. I explained I did not need an exam, that I just had a full…read more3d X-ray because I am considering a dentist for dental implants but I was waiting to complete my Invisalign treatment and I was due for a cleaning. While I was with the hygienist cleaning my teeth Dr Aiken came in and asked what was going on-I told her and she said let me take a look. She looked at the area and said i can refer a implant/prosthodontics who is the best. (It was already explained I had seen two dentists and hadn't made a decision) I was charged for a full exam. I didn't realize at the time and I had paid up front. Dr Aiken would not refund my money. She offered me a free exam but because of the dental work I'm having done it did not make sense, I would not need an exam for quite some time. I tried reaching out so many times to resolve this but she would not return my calls. Red Flag. Do not go to this dentist. With all of her years of experience she would know she did not give me an exam yet she charged me. I feel she must be desperate for money (I was a new resident in the area and was in search of a good dentist). I would Not recommend this dentist. I thought this was pretty shady. You can't mistakenly charge for an exam when you didn't do one...

Crowns are to big and dark. Maybe she has improved. Dental Partners with Dr Kamachi is best.read more

Everyone is caring and terrific. Even the office itself is welcoming, with great magazines!! It's…read morerare to not mind going to the dentist. And it is in a great location.

Love the team! Friendly and knowledgeable. Plus the location is perfect. I don't mind going to the…read moredentist at this place.

1st cleaning at SmileCraft. So far, I'm impressed…read more (Will post again if I get any more elaborate work done)

AWESOME!!!! Great practice, great location, everything is new and clean. The dentist here is very…read morethorough, knowledge, and honest. He went through all my X-rays, went over his recommendations for me and helped clear up any questions I had. I've always been a little nervous of the dentist but they made me feel so comfortable! I will definitely be a long time patient and recommend them to anyone that is looking for a new dentist! This is your spot!!!

I'm really disappointed with this dental office. Out of nowhere, I received a bill on November 17th…read moreclaiming I owed $98 for a service done 16 months ago. The notice said it was my "final notification before collections" -- yet this was literally the first time I had ever been contacted about it. The office has my email and cell number, and they regularly text me for appointments, but never once sent any email, text, or call about this balance. They said they had mailed letters, but I had moved and had specifically informed the office of my new address, so they knew mailed statements wouldn't reach me. Despite that, they never used any of the contact methods I actually receive. The charge itself was for fluoride, which I never would have agreed to if I had known it wasn't covered by my insurance. It was $98 -- something that could easily be written off considering the circumstances. When I explained everything and asked them to comp it, I was told the staff member "did not have the authority" to adjust the balance. But after I mentioned that I would leave an honest review describing the situation, suddenly she did have the ability to offer 25% off. That made it clear that the earlier "I don't have the authority" line was simply a pressure tactic, not the truth. Overall, the lack of communication, the inaccurate claim that I had received multiple notices, and the sudden shift in what they "could" do once I pushed back all felt really unprofessional. I would recommend being extremely cautious with this office, especially around billing and transparency.

I'm having a really infuriating experience so thought I would share:…read more -May 2021: I get new insurance and call their front desk to make sure they take my insurance. They confirm over the phone that they do - which means $0 charge for my cleaning. -May 2021: After my cleaning, they inform me that they actually don't take my insurance. I email them that they had just told me they did a week ago, and they say: "I'm sorry for any inconvenience or confusion, however Aetna is an Out of Network Dental Insurance Company. Sometimes Insurance Company will cover cleansing at 100 % for Out of Network Providers. We will adjust any payments if the insurance company chooses not to pay as a courtesy. I will Cancel any future appointments. Sorry about that!" -Aug 2022: I get a bill so I call them and explain the whole situation again and the front desk agrees that I shouldn't be billed and they would take care of it ASAP. -Aug 2022: I get another phone call from Polly (the office manager) saying that I must pay and that this is not their problem as it was my responsibility to contact my own insurance to confirm (I guess I shouldn't have trusted their front desk?) and they would be sending my bill to collections. I understand I got a service from them but I only went because they told me it would be no cost under my insurance. Polly insinuates this is my fault for believing their front desk and that she is in charge. Really disappointing experience.